Claremont Court Care Home

My review of Claremont Care Home is very favourable. The team respect the resident's wishes and the hygiene care is very good. All the staff are willing to attend to all the different needs that the residents have and have an understanding of the different types of dementia. My cousin likes getting the Daily Sparkle newspaper every day - it keeps her in touch with the date and jogs her memory of past times. There are a lot of activities - for those who wish to partake in - but nothing is forced. A monthly small spiritual service is good for those who like to go. Kindness all around seems to be paramount. Thank you.

My brother has recently moved into Claremont Court. I have visited twice. The manager is most professional and helpful. The staff are friendly and caring. The building is well-equipped and maintained.

Very happy with the way the staff will contact us if our mum has had a fall. Plus, whenever we visit the staff are always friendly and helpful. So would like to say thank you for all your hard work.

I am very pleased with the way my mother is being looked after at Claremont Court Care Home, she seems settled and comfortable. All the staff appear caring and extremely friendly and I am kept up to date with any developments as and when they occur.

I've always found the staff friendly and helpful though not always easy to contact over my wife's everyday care and frequent falls. But I have noticed bedside care etc though I regret she never seems to have been given chocolates given her by her visitors. The last couple of times staff have kindly wheeled her out into the garden and my wife has lifted her head and made real eye contact. So many thanks for all you do. Thanks also for the regular contact with the doctor.

My 98-year-old mother suffers from dementia. Despite being disorientated in time and place and lacking awareness of the world around her, she continues to be happy, all her needs met and she is obviously well cared for. Since moving into Claremont Court, she has not expressed any word of complaint and is obviously very fond of all her carers. Despite visiting at different times and days, I have always found her very well cared for. I am impressed by the resident-centered care which helps my mother to feel as though she is living in her own home. I have been highly impressed by the warm and welcoming atmosphere of the Care Home. My impression is that the home is well run with my mother enjoying the food, the activities and the comfort of her own room. It is a comfort to know she is so happy and well cared for. In my experience, any issues or concerns are easily and quickly dealt with. Communication from the care home is excellent.

I have been so delighted with - and humbled by - the loving care my husband receives at Claremont. He is always in immaculate condition whenever I visit, and is as comfortable as he can possibly be. The bandaging he needs on his feet is immaculate. I feel so fortunate that he was transferred to Claremont in January and would like to give huge thanks to all the kind and very proficient staff who look after and care for him (and who are always ready to answer and deal with any questions or concerns). Sincere thanks are also more than due to those who are in charge and oversee Claremont. You are all absolutely amazing!

Excellent care. Excellent communication between staff and relatives. Sensible measures taken through covid and consultant. Approachable staff, thoughtful to the needs of residents and relatives. Couldn’t wish for a better home for my mother.

My mum’s been home for the last two years. I would definitely recommend Claremont which has caring, hardworking staff who give my mum the respect and dignity she deserves as dementia is a very cruel disease.

The whole experience from the beginning to getting my dad into the home was easy, nothing was too much trouble. All the staff are so helpful, I haven't been able to go into the home due to Covid-19 but when I can it will be nice to thank the staff personally for the care they have given my dad.

I too, as a visiting relative, am always treated with kindness and courtesy by any member of staff that I meet. It has always been clear to me that there is a culture of care among all of the staff which must come from the very top.

In the many years my mother has resided at Claremont Court I have had every confidence that the management and staff have her best interests at heart. My mother is well settled and I wouldn’t dream of ever moving her, despite her being a distance from my home, but it was the best place I could find for her within 25 or so miles at the time I was looking. There were many other homes I visited but there were many I would not put her in for a number of reasons. The manager, the staff and the home were the place I had been searching for; the best place for my mother.

Amazing and dedicated staff, well organised. Lots of fun things going on for the residents. I am always kept updated if anything happens eg accidents or medication is changed. The care staff along with the entertainment staff and everyone behind the scenes work very hard.

Fantastic care home. Amazing staff. I know my mother is well cared for. They go above and beyond for their residents and the activities are great. I cannot fault Claremont Court Care Home over the last two years.

Impressed with the flexibility and adaptability of the care home manager.

Claremont Court took my husband for respite care after one care home had refused to have him, and another had thrown him out after six days. I immediately realised that he was not the most difficult resident there. Thanks to new medication and the excellent care, after a month I took him home calm, lucid and happy. He enjoyed the many activities. I was impressed by the wonderful way the staff handled very mentally ill people.

Mum loved being in the care home. She not only felt safe, but also valued. She loved the food and all the activities. They even had her knitting years after she had stopped. I felt that I could enjoy my holiday knowing she was wll looked after and happy. Thank you Claremont.

Well cared for, understanding, very attentive to all their needs.

My mother has dementia and Claremont Court have taken her in with so much love and kindness, I cannot fault them in anyway, my heart was breaking but they have taken so much stress away from me. It's so clean and fresh inside, and everyone smiles, they plan and do so much with everyone there. Thank you so much.

My aunt was moved to Claremont after having a number of falls and her dementia deteriorated. In Claremont we know she is well looked after and is safe which is a huge relief. Claremont provides excellent food and there are always activities going on. Claremont understands the needs that are required for each individual. Since being in Claremont my aunt's behaviour has calmed down and she is more settled. As for us it's nice we can visit anytime and are felt welcomed.