
Having had experience with other care homes for my mother - this one is outstanding.Vanessa T(Daughter of Resident/Service User)

His care has always been excellent and it's evolving as his condition changesPhill K(Son of Resident/Service User)

Claremont Court took every one of her challenging behaviours in their strideG S(Daughter of Resident/Service User)

Having had experience with other care homes for my mother - this one is outstanding.Vanessa T(Daughter of Resident/Service User)

His care has always been excellent and it's evolving as his condition changesPhill K(Son of Resident/Service User)

Claremont Court took every one of her challenging behaviours in their strideG S(Daughter of Resident/Service User)

Claremont Court is a specialist dementia care home supporting people living with mid-to-late stage and complex dementia, including those with nursing needs and end-of-life care. The home holds Platinum accreditation with the Gold Standards Framework, reflecting its expertise in delivering high-quality, compassionate care at every stage.
Led by an experienced Dementia Interpreter, the team has a deep understanding of how dementia affects behaviour, communication and wellbeing. Care is tailored to each...
Care Provided by Claremont Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Claremont Court Care Home for full pricing details and T&Cs.
Contact Claremont Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Karen Byres(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (57)
- Single Rooms with ensuite Wet Room (57)
Claremont Court Care Home Reviews (101)
Claremont Court Care Home has a Review Score of 9.9 (9.912) out of 10, based on 28 reviews in the last 2 years.
Over all time Claremont Court Care Home has 101 reviews.
Claremont Court has a friendly, family and welcoming atmosphere to both residents and their families. The staff are professional, patient and always respectful of their charges. Nothing is too much trouble. There is always a staff member present, keeping a watchful eye on their safety and they are quick to reassure anyone who displays signs of anxiety. I have never witnessed anything but positive caring from all members of staff.
Dad wanted to keep living alone as long as possible, but his health deteriorated, and the family were constantly worried. Now it's such a relief to know Dad is now safe, with somebody to look after him 24/7. We viewed several homes and Claremont COurt was the best. It's purpose-built, so everything is well designed and equipped for Dad's needs. The decor is light and cheerful and kept spotlessly clean. The staff are all very well trained and have endless patience, never rushing Dad. This enables him to preserve his independence where possible. Importantly the staff are very caring and compassionate to Dad, and also to the family when we find it difficult to cope with his dementia.
My husband resided at Claremont Court Care home for 14 months. During that time he was extremely well cared for, always clean and tidy. The staff responded to his needs even when he was at his most difficult. At these times he could be rude, aggressive and argumentative, but this did not prevent the staff from dealing with him kindly and sympathetically, consequently, the relationship between him and the staff was excellent. My husband did not join in with the many and varied activities provided but enjoyed anything musical which produced a smile, I found it difficult placing my husband in care but the staff always had the time to talk and help me when I was at my lowest. After researching homes, we selected Claremont even though it was expensive because it met his needs, however toiletries and hygiene products were not included in the fees so I had to provide them. It also came as a surprise that Social Services were able to place some of their clients in the home at a fraction of the cost. My husband was cared for with respect and dignity and therefore I would recommend Claremont.
I am delighted with the standard of care provided at Claremont Court. All of the staff contribute by their hard work and calm, professional approach. I cannot praise the home too highly and would recommend it without any reservation.
Great facility with lovely staff who are really caring and wonderful to my mum. I feel my mum is in great hands and I have no worries.
After visiting several care homes I found Claremont Court in Guildford. The moment I walked in and met the manager I knew Claremont Court was the home for my husband, who has dementia. The staff are wonderful with all the residents. Claremont is purpose-built on three floors, with access to the garden, which is wonderful for the nice weather. The carers do a fantastic job and nothing is too much trouble. with this terrible illness, I wasn't looking for silk curtains and five-star surroundings, I was looking for five-star care which I know I have got.
Good open door approach. The building is bright and welcoming. Very cheerful staff, who always say hello when visiting and know the names of all the residents. My brother settled well and made great progress with his condition.
Since my husband moved into Claremont Court, he has been a lot happier. It took a while for my husband to settle in and during this time, the staff were exceptional to him and myself and my family at this difficult time. The home has kept us informed at all times regarding my husband. Myself and my family are very pleased and impressed with the care and attention he and us get from management and staff alike. Can't thank them all enough. Would highly recommend Claremont Court.
Claremont Court is a wonderful, caring home for dementia sufferers. My mother has been here since January and has received nothing but kind, attentive care since then. She came from another nursing home where she had been classified as 'naughty' and 'difficult'. She had been prescribed drugs to 'calm her down'. Claremont staff have shown her kindness and understanding. She is now calm and content. She is on no drugs and my sisters and I are all very grateful to Claremont staff for the transformation they have effected in our mother's state of wellbeing.
Exemplary care provided with genuine consideration to the residents. The whole home has a caring feel which immediately settled my mother.
All the staff are very caring to my mother at all times.
Staff very friendly and caring. Disappointed not got her walking.
Wonderful carers and people. Nothing is too much trouble. I can go out and my family come in all the time. I love it here.
There is just no more to be said other than wonderful.
Many thanks for your comments, it's a pleasure to look after your wife and this is only possible with your unending devotion to her too!!
Claremont has been a very positive experience. All staff have been very caring. Lots of activities if residents want to join in but no pressure for any that don't. Relaxed atmosphere resulting in happy staff and residents.
Accommodation always very clean and well cared for.
Entertainment very good - my mother loves all aspects of her care, accommodation and life at Claremont Court.
Excellent, my cousin was in a care home in Minehead and moved to Claremont Court, what a total transformation. From nearly dying if I left her in the previous home to putting on weight, her skin is better and she is much healthier. Claremont Court provides wonderful care.
We were lead by our instincts for choice, which seemed a daunting future journeying through vascular dementia.
Almost five years on myself, daughter and son will be eternally grateful for the utmost care and support we have received.
The staff are dedicated and caring with dignity.
Residents receive a good quality of life with many outings, parties and entertainment.
Thank you for your review. It's a pleasure to look after your husband and to know you and your family.
I couldn't wish for better care for Mum. We were so lucky to get a placement at Claremont for her. No one wants to see a loved one go into full-time care but everyone has supported us with the transition. All staff are so hard working and caring, I have absolute peace of mind regarding Mum's welfare and needs, knowing she is safe is priority. Social activities are fantastic. Everyone at Claremont is a credit to the company - thank you so much.
I first heart about Claremont Court about 5 years ago, from Social Services. After looking at other homes, I am glad it was Claremont Court. My wife has been well looked after now for about 5 years and now her sister is also at the home - 2 sisters are at the same home. The staff are as good as you get! I am well pleased.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (1)
- 10 Jun 2026
The team at a Guildford care home arranged an incredible falcon flying display for residents, their loved ones and members of the community. As well as watching the display, attendees...
- 13 Feb 2026
A 16-year-old volunteer at a Guildford care home is inspired by the residents she supports and never imagined her career plans to work in midwifery would lead to volunteering with...
- 21 Oct 2025
A specialist dementia care home in Guildford which launched its Namaste Care sessions a year ago is discovering remarkable benefits for residents, including those living with Parkinson’s dementia. The sessions...
- 31 Aug 2026Organiser: Claremont Court Care Home
Awards / Recognitions (23)
- 01 Jun 2026Recipient: Claremont Court Care Home
- 07 May 2026Recipient: Claremont Court Care Home
- 30 Jan 2026Recipient: Carebase
Accreditations
There are no accreditations posted yet for Claremont Court Care Home.
Meet the Team (1)

Karen has over 30 years’ experience in healthcare, specialising in the care of people living with mid-to-late stage dementia. A qualified Dementia Interpreter and trainer, she has a deep understanding of how dementia affects communication, behaviour, and emotional wellbeing - particularly in more complex needs.
Beginning her career as a carer, Karen developed hands-on expertise supporting individuals with advanced dementia before moving into leadership. Since becoming Registered Home Manager of Claremont Court in 2014, she has built a highly skilled and consistent team focused on delivering calm, person-led care for residents with complex dementia needs.
Under Karen’s leadership, Claremont Court has received national recognition for its dementia care, including:- Best Specialist Care (Dementia), National Care Home Awards 2025
- Dementia Care Award, Great British Care Awards 2023
- Nursing Home of the Year, Surrey Care Awards 2024
Karen is passionate about ensuring every resident feels safe, understood, and valued. She says:“I believe great dementia care starts with truly knowing the person so we can support them to feel secure and live well, whatever stage they’re at.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Claremont Court Care Home to verify any information. View our terms and conditions. Claremont Court Care Home has an Enhanced Service -more info.