
Having had experience with other care homes for my mother - this one is outstanding.Vanessa T(Daughter of Resident/Service User)

His care has always been excellent and it's evolving as his condition changesPhill K(Son of Resident/Service User)

Claremont Court took every one of her challenging behaviours in their strideG S(Daughter of Resident/Service User)

Having had experience with other care homes for my mother - this one is outstanding.Vanessa T(Daughter of Resident/Service User)

His care has always been excellent and it's evolving as his condition changesPhill K(Son of Resident/Service User)

Claremont Court took every one of her challenging behaviours in their strideG S(Daughter of Resident/Service User)

Claremont Court is a specialist dementia care home supporting people living with mid-to-late stage and complex dementia, including those with nursing needs and end-of-life care. The home holds Platinum accreditation with the Gold Standards Framework, reflecting its expertise in delivering high-quality, compassionate care at every stage.
Led by an experienced Dementia Interpreter, the team has a deep understanding of how dementia affects behaviour, communication and wellbeing. Care is tailored to each...
Care Provided by Claremont Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Claremont Court Care Home for full pricing details and T&Cs.
Contact Claremont Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Karen Byres(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (57)
- Single Rooms with ensuite Wet Room (57)
Claremont Court Care Home Reviews (101)
Claremont Court Care Home has a Review Score of 9.9 (9.912) out of 10, based on 28 reviews in the last 2 years.
Over all time Claremont Court Care Home has 101 reviews.
My father was moved from a Sunrise Care Home in Surrey in February as his needs became very challenging - aggression and need for nursing input. After an extensive search for homes (26) I finally had a positive response from the manager. Her team are professional, caring, well trained and pro-active.
Kind regards
Karen
My mother was at Claremont Court from October until her death in late December 2016. Although it turned out to be a short stay, she was very well cared for. The building and accommodation are modern, clean and bright. In particular, the staff were very caring and nothing was too much trouble to make all residents feel 'at home', comfortable and well cared for.
My Mother was moved to Claremont Court at the beginning of 2017 and I have nothing but praise for this nursing home. The expert care and consideration provided by all staff is above and beyond my expectations. My Mother's physical and mental state has improved and a huge worry has been lifted from my shoulders.
I would recommend Claremont Court without hesitation.
Leaving a loved one in a nursing home is always a traumatic experience. The settling in period can be difficult. It would appear Claremont Court is both sensitive and aware of the needs of client and carers . Caring for a stranger with dementia is a challenge and Claremont appear to be up to the task.
Claremont Court provided a caring and supportive environment for the last month of my mother's life. The staff were superb - they not only cared for Mum but did so in an affectionate manner. They tried to maintain her dignity as her health failed and always responded to her sense of humour with appreciation. The physical environment was well designed apart from problems with the lift to the second floor on a few occasions. I am very grateful to Claremont Court for their care of my mother.
How we wish mum moved there earlier so she could have enjoyed as best as her health would allow, to partake in the activities and use the pleasant dining room with other residents.
We could only observe the dedication of the staff in their care of other residents all of whom suffered from dementia. Staff had time to spend with them and preserve their dignity at all times. The staff also had time to spend with us and said their care was for the relatives as well as their residents and it showed.
Although we as a family were involved with Claremont Court for a short while, we would have no hesitation in recommending them as caring environment for those suffering from dementia, being looked after by staff who really care.
There is a relaxed atmosphere at the home with freedom for residents to move around on their designated floor. All staff are friendly and approachable and willing to assist when problems arise during visits. The menu appears to be varied although I cannot comment further on the food/meals itself. More information on my wife's behaviour/progress, either good or bad, would be welcomed. There is a good range of activities available for residents.
The staff are delightful and seem to be well managed and supported.
Front desk always very helpful. Managers always approachable and helpful. My brother settled in very well.
Right from the beginning, when I was looking for a home for my mother, I felt comfortable and confident that my mother would receive good care. Everyone is very friendly and approachable.
I would recommend Claremont Court to anyone looking for a care home for someone with dementia. My uncle moved to the home directly from hospital. Apart from dementia my uncles first language was British sign language as he had been born deaf and he had always lived on his own. We were concerned that he would struggle to communicate with the staff, but this was not the case. The staff went out of their way to communicate with him, even putting up simple signs on his bedroom wall to help the staff going into his room. The staff cared really well for my uncle, this mean't he settled very quickly. Sadly my uncle passed away 4 months after moving to the home. But we were comforted by the knowledge that he was well cared for in his final days. As a family we felt that both my uncle and the family were really well supported under very difficult circumstances.
My mother-in-law went to the care home at the end of last year as she was in her last stage of Dementia. I liked everything about the home but would recommend they review their food. The residents looked happy and the place was very clean and staff were very friendly.
My wife has been in Claremont Court for five months now and as far as I can tell is happy with all things here.
His care plan focuses very much on him as an individual and they have always involved us in developing this. When there has been an occasional problem, they have always contacted us promptly, explained the situation and their plans to resolve it, and sought feedback from us.
His own views are taken into consideration and respected. It is a joy to see him so content.
You couldn't ask for a better place for a family member to be living. All staff show the meaning of care and this gives us peace of mind every single day. Gold star for all services.
I am extremely pleased with the level of care and welcoming approach that has been given to my mother from all the staff since taking up residence some two months ago. Clearly she is going from strength to strength and has settled in well. The ambience of Claremont Court together with the stimulus of both staff and other residents around her has helped my mother become much more relaxed and very happy in her new environment.
In all the years mum was in Claremont Court she was well looked after and all the staff couldn't do enough for her, even in her bad moments.
My mother initially went into Claremont Court for two weeks respite after I had moved in with her in own home since February 2015. Whilst I was with her she was very restless and agitated and at times violent. I now think this is because she was no longer in charge of her own domain. However, after her respite (she settled in extremely well, much to my surprise) it was decided that it would be better for her to become a permanent resident in Claremont Court. The change in her has been amazing; every time I visit she is totally relaxed and calm, and not at all concerned when I leave her. I am sure this change is due to the welcoming environment as well as the attitude of the manager and her staff.
The service provided to our mother and ourselves at Claremont Court in Guildford is excellent. The standard of care is superb in that it provides not only good food, medical care and facilities but also wonderful care in a loving compassionate atmosphere. The carers are superb and unfailingly cheerful whilst maintaining my mothers care and dignity. I would highly recommend Claremont Court to anyone whose relative is suffering from dementia.
After nine months of searching, we were really pleased for my wife to be offered a place at Claremont Court. My wife has now been in residence for 3 months, and has settled in well. She has become much calmer, has put on weight and is eating, drinking and keeping well, and this is a great relief to me. The staff are very welcoming, warm and friendly, and treat my wife with dignity. The location of this home is superb, being at the end of a quiet cul-de-sac. Activities in the home are many and varied - Highly recommended.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (1)
- 10 Jun 2026
The team at a Guildford care home arranged an incredible falcon flying display for residents, their loved ones and members of the community. As well as watching the display, attendees...
- 13 Feb 2026
A 16-year-old volunteer at a Guildford care home is inspired by the residents she supports and never imagined her career plans to work in midwifery would lead to volunteering with...
- 21 Oct 2025
A specialist dementia care home in Guildford which launched its Namaste Care sessions a year ago is discovering remarkable benefits for residents, including those living with Parkinson’s dementia. The sessions...
- 31 Aug 2026Organiser: Claremont Court Care Home
Awards / Recognitions (23)
- 01 Jun 2026Recipient: Claremont Court Care Home
- 07 May 2026Recipient: Claremont Court Care Home
- 30 Jan 2026Recipient: Carebase
Accreditations
There are no accreditations posted yet for Claremont Court Care Home.
Meet the Team (1)

Karen has over 30 years’ experience in healthcare, specialising in the care of people living with mid-to-late stage dementia. A qualified Dementia Interpreter and trainer, she has a deep understanding of how dementia affects communication, behaviour, and emotional wellbeing - particularly in more complex needs.
Beginning her career as a carer, Karen developed hands-on expertise supporting individuals with advanced dementia before moving into leadership. Since becoming Registered Home Manager of Claremont Court in 2014, she has built a highly skilled and consistent team focused on delivering calm, person-led care for residents with complex dementia needs.
Under Karen’s leadership, Claremont Court has received national recognition for its dementia care, including:- Best Specialist Care (Dementia), National Care Home Awards 2025
- Dementia Care Award, Great British Care Awards 2023
- Nursing Home of the Year, Surrey Care Awards 2024
Karen is passionate about ensuring every resident feels safe, understood, and valued. She says:“I believe great dementia care starts with truly knowing the person so we can support them to feel secure and live well, whatever stage they’re at.”
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