






Nestled in the 'Rose of the Shires', Northamptonshire, Elm Bank Care Home is a spacious and inviting residence in Kettering with great access to local amenities. Members of staff get to know everyone individually so they can provide a high quality lifestyle and activities that each resident will enjoy. The home welcomes respite and long term residents.
Bedrooms are divided between a community for people with lower care needs, a separate...
Care Provided by Barchester Elm Bank Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 115 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Elm Bank Care Home for full pricing details and T&Cs.
Contact Barchester Elm Bank Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Larisa Bledea (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (115)
- Single Rooms with ensuite Wet Room (114)
Visiting
- Visiting is 24hrs 7days a week
Parking
- Parking to the front and back of the site
Barchester Elm Bank Care Home Reviews (201)
Barchester Elm Bank Care Home has a Review Score of 9.7 (9.686) out of 10, based on 39 reviews in the last 2 years.
Over all time Barchester Elm Bank Care Home has 201 reviews.
Elm Bank Care Home provides the different levels of care required by both wife and myself in separate facilities.
The staff are very kind and help us when we need it. Unfortunately, when members of staff are on holiday or off sick we don't do quite so well. I don't think we can grumble, I think Elmbank House is possibly the best in Kettering.
We strive to maintain continuity for our residents and we are sorry that on this occasion you feel we have fallen short. We have regular reviews of staffing levels and always operate with safe...
Dad joined mum at Elmbank for some respite care. He was very well looked after and the staff were lovely even though he was a 'tricky' and 'reluctant' resident. Staff were great at a very difficult time.
My mother has been a resident in Elm Bank for almost two years and during that time, her care has been very up and down, sometimes amazing! It all depends on the carer who is responsible at the time. Staff shortages seem to be the main problem. This unfortunately means an inconsistency in care on a day to day basis. I also feel this puts a massive strain on the staff which ultimately affects the residents.
On her floor, there is a senior who works one shift pattern who is excellent (although she often gets called away to cover meds etc in other places) but there is no permanent carer on the opposite shift. This means every day the carers can be different - often they have no knowledge of my mum's needs etc. My mum is happy and settled, and I wouldn't want to move her anywhere else but it would be good to know staffing issues are being addressed.
Carers can be very good on a one to one basis but general management is poor, ie laundry is very badly managed and never put away properly, room is often less than clean but common areas are spotless. Activities are good and important. Out of office hours security and telephone answering sometimes poor.
Thank you for taking the time to review us, it’s great to hear that you regard our carers as very good, we will pass your compliments on to our team. It is great to hear feedback on other aspects of our service. Laundry is a key area of the home that we are currently working on improving to enable...
I have been here for respite (after major surgery) for 3 1/2 weeks and I have found it ideal for recuperation between hospital and home.
On one occasion my Granddaughter and Great-Grandson were able to get as far as my room without seeing a member of staff!
Thank you for your valued feedback. We carry out tests on our fire alarms weekly with teams expected to follow certain procedures, including investigating the cause of the alarm. The testing of our fire alarm and procedures is part of checks that keep our residents safe and sound during an...
I have complained to various staff. Regarding the shopping trolley. It used to come every week.But as become more infrequent. The last time it came was about 5 weeks ago. Some residents have no way of getting things they require any outer way. So something should be done.
My mother has been a resident at Elm Bank for almost 4 years now. The loving care that she has received throughout this time has been wonderful. The management and staff always have her best interests at heart and nothing ever seems to be too much trouble. Everyone in this caring environment is friendly, welcoming and supportive.
I have had a lovely time at Elm Bank. Everyone is very friendly. The staff and the carers are excellent. My only concern is how some days, they are short of carers, and when reading the welcome pack, you can order whatever you want from the kitchen. I find this area needs to be reviewed because at times I've asked for something and they don't have it or do it. Apart from that, my stay here has been very pleasant.
I am sorry that the food and dining experience was not to your satisfaction as we pride ourselves at Elm Bank on the variety of foods offered and the alternative menu. Thank you for your feedback and I do hope this hasn’t put you off coming to Elm Bank for respite care in the future. Should you...
My mother went to Elm Bank in 2014 after a fall for an initial 4-6 weeks stay but liked it so much she decided to stay immediately. The staff are helpful and attentive and there are many activities as well as pleasant areas to sit and enjoy the outlook onto beautifully kept gardens. Visitors are always made welcome and the reception staff are unfailingly pleasant.
My husband is being cared for by lovely staff, all very professional and caring. The activities team are wonderful and provide stimulating and enjoyable activities for all residents, no matter their abilities. Elm Bank is a caring, friendly and safe place for the residents. Visitors are welcomed and treated with great respect.
This is a brilliant care home with great staff and facilities. My relative has vascular dementia and is well cared for the staff are great as she can be aggressive some times I would recommend this home to anyone. The other main thing is that the staff and manager are approachable and available any time.
Really dedicated staff. Nothing too much trouble. My wife is a difficult person to nurse but I have nothing but admiration for the professional, although sometimes firm way she is treated.
Staff are very kind and attentive.
Wonderful care home. All the staff are so friendly and kind. You have made my father feel so at home and comfortable. Thank you to everyone involved.
Following an incident involving a fall and hospitalisation and return to Elm Bank Care Home, a comprehensive review of the circumstances of the incident was carried out and explained to me by a senior member of staff. My mother's recovery continues at Elm Bank Care Home and care plans reflect her circumstances.
Dad first came to Elm Bank House for respite after a lengthy and traumatic hospital stay. The staff have been wonderful with him, the facilities are excellent (rooms quality of a really good hotel) and food is freshly prepared, delicious and plentiful. Because of these things (but mainly the wonderful carers) he has made an excellent recovery, and is happier now than I have seen him for a long time - to the extent that he has now decided that he would like to become a resident (contracts being signed as I speak!) Thanks to all at Elm Bank, I now have my beloved Dad back and am looking forward to spending lots of quality time with him. Especially summertime out on the lovely patio!
My father has thrived in this home. His health has improved compared to the lengthy time he was in the hospital. The staff are caring and have a positive attitude towards the residents.
Very comfortable dealing with all the senior people from initial home assessment through to admission and follow-up meeting. I have had a limited number of visits so far, due to the distance from the home to where I live, plus my holiday. However, I have been very impressed with the overall feel of the home, how the staff have been responding to other people's needs/requests in addition to my mother, plus the friendliness of the carers.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 June 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (140) & Events (3)
- 28 Aug 2026
Residents enjoyed a rootin’, tootin’ afternoon of music, laughter and friendship as they celebrated Cowboy Day in true Wild West style. The afternoon was full of excitement as residents and...
- 28 Aug 2026
Residents and staff enjoyed a wonderful afternoon of friendship, laughter and music as they came together to celebrate Friendship Day. The afternoon was filled with smiles and happy memories, with...
- 13 Aug 2026
August is here and we have our first three birthdays of the month, and what wonderful celebrations they have been! Birthdays are so much more than just another day, they...
- 04 Aug 2026Organiser: Barchester Elm Bank Care Home
- 10 Aug 2026Organiser: Barchester Elm Bank Care Home
- 24 Aug 2026Organiser: Barchester Elm Bank Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Elm Bank Care Home.
Meet the Team (10)

Welcome to Elm Bank Care Home. I am Larisa Bledea, the General Manager, and it is my honour to be part of the wonderful team and home.
Our primary focus is to ensure that the residents receive the utmost standard of care and comfort. We are dedicated to upholding these principles.
At Elm Bank, our commitment is to cultivate a hospitable and inclusive atmosphere where each individual is esteemed and treated with deference.
Our objective is to assist our residents in leading enriching and purposeful lives, tailored to their specific requirements and predilections. I eagerly anticipate extending a warm welcome to you and collaborating to make each day noteworthy.

Hello, my name is Diana, and I have recently joined the team as the Deputy Manager for Elm Bank.
I am incredibly passionate about providing the highest standard of care and support for all our residents and their families. I believe that through open communication and dedicated teamwork, we can ensure that every individual at Elm Bank enjoys a vibrant, fulfilling, and enriched life.
I am so looking forward to getting to know everyone in our community and working together to make Elm Bank a truly wonderful place to call home."

Hello, my name is Daniel, and I joined Barchester Healthcare in March 2026.
I feel incredibly fortunate to be part of a team that works tirelessly to deliver warm, compassionate and person-centred care in a beautiful setting where residents truly thrive and enjoy life. With experience across the care sector, I bring a strong understanding of supporting families through what can often be an emotional and significant transition.
At Elm Bank, I work closely with our exceptional team to enrich residents’ lives, ensuring each day is meaningful, stimulating and filled with laughter, connection and engagement with the wider community.
In my spare time, I like to spend time with my friends and family and travel to the hottest destinations.
A key part of my role is supporting prospective residents and their families as they explore care options. I am here to answer questions, offer reassurance and guide you through your decision-making journey, helping to make the process as smooth, informed and stress-free as possible.

Hello, my name is Rob and I'm the head of the maintenance team here at Elm Bank Care Home.
My role is to ensure that my team and I keep the Elm Bank home maintained to the highest standard, ensuring that the residents are kept safe and comfortable at all times. Before joining the Barchester team, I worked in the motor trade as an after-sales manager. In my spare time, I like to go hill climbing, holidaying in my caravan with my family and riding my motorbike.

Hello, my name is Tina and I am the Activities Coordinator here at Elm Bank Care Home.
I joined Elm Bank in May 2023 as a Team Leader soon becoming the Head of Care before moving to the role of Activities Coordinator and leading the team in January 2024. My passion is to provide life-enriching activities that enhance the lives of our residents.
By providing entertainment that is not only stimulating but person-centred. Our weekly calendar offers rich experiences with music from live entertainers, visits to various locations outside the home of interest, as well as arts and crafts tailored to individual abilities. We are a pet-friendly home and fully support the benefits animal therapy can bring to the lives of our residents and welcome animals of all kinds to the home regularly.
Getting to know our residents better is so important, and through regular family and friends meetings, we can gain a greater understanding of their loved one's interests and lives before joining Elm Bank which will make for a richer activities program to be developed. I look forward to getting to know you, and your loved ones.
We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please email...
New entertainers and community links are always welcome.

Hello, my name is Amanda and I'm the Non-Clinical Head of Care here at Elm Bank. I joined the team in 2018 as a Care Assistant in our residential community for people with lower support needs before progressing to Team Leader in our Daisy Lane Community for those living with dementia.
I am proud to be part of a home that delivers care based on each person's individual needs and provides support with respect and dignity. When I’m not at work I love spending time with my little boy or going shopping, and I enjoy eating out and going on holiday with family.

Hello. I am Sophie, and I support our Head Chef to produce a varied menu every day, and I manage the kitchen team. It is very important to me that every resident enjoys their food, so I get to know exactly how and when they like their food. We also take into account any dietary and swallowing needs to make sure people get all the nutrition they need. We make lots of treats too for birthdays and events.

Hello, my name is Anna and I'm the Home Administrator here at Elm Bank. I have over 15 years’ experience in Admin/Finance as well as experience as a support worker supporting adults with learning difficulties.
I am proud to be part of a home that delivers care based on each person's individual needs and provides support with respect and dignity. I work very closely with the General Manager and the team to ensure our home's high standards are maintained. When I’m not at work I love spending time with my 2 children and husband, going to country parks, day trips and having many family get-togethers.

Hello. I am Isabel. I have been a team member at Elm Bank since 2010. I began my career in care homes in 2007.
As the first point of contact, I have the pleasure of meeting our residents and their families on a daily basis. It is important to me that families and residents see a familiar face, especially for new residents, where I can provide reassurance. I know this can be such a big step and a turning point in their lives. In my role, I also support with enquiries and conduct show rounds. I love to show the home off! I also ensure that all visitors are welcomed into the home and support our fabulous activities team.
We welcome local community groups to use our lounges for group sessions. Please pop in and have a chat with me, as I enjoy meeting people and I'm always proud to show people around Elm Bank. Every day is different here!
I am an avid reader of history, and this can build a rapport with many of our residents who reminisce about their lives and who also have a love for history. I share the same family values that I see from our residents' families when visiting their loved ones in the home, through the love of spending time with my family and grandchildren, which is very important to me. I have recently re-joined the Skittle team and enjoy social time.

Hello. I am Jill and I have lived at Elm Bank for many years so I know the staff really well. I enjoy attending all the activities and I always want to try the new things offered here. I help to put up decorations for special events throughout the year, to create a celebratory atmosphere. Staff and residents work together to make special days really enjoyable. I am a confident person and it is part of my role to liaise with the General Manager any residents who want to express their wishes but are unable to do so. I make a special point of welcoming all new residents to our home and helping them to settle in. I am very proud to be part of Elm Bank as we are all cared for like family.
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