Nestled in the 'Rose of the Shires', Northamptonshire, Elm Bank Care Home is a spacious and inviting residence in Kettering with great access to local amenities. Members of staff get to know everyone individually so they can provide a high quality lifestyle and activities that each resident will enjoy. The home welcomes respite and long term residents.
Bedrooms are divided between a community for people with lower care needs, a separate...
Nestled in the 'Rose of the Shires', Northamptonshire, Elm Bank Care Home is a spacious and inviting residence in Kettering with great access to local amenities. Members of staff get to know everyone individually so they can provide a high quality lifestyle and activities that each resident will enjoy. The home welcomes respite and long term residents.
Bedrooms are divided between a community for people with lower care needs, a separate supported living house and a dementia care community. Elm Bank also has a premium respite suite for short-stay guests. Each community has its own living and dining rooms, with private dining options for visiting families and special occasions. Furnishings and décor throughout the home are of a high standard and offer a homely and comfortable feel.
There is a secure private garden in the centre of the grounds, a patio area to the rear of the home and a Victorian summer house - all perfect for outdoor socialising.
Meals are prepared by trained chefs who offer a varied daily menu and tailor meals to individual preferences. Residents may eat in the restaurant-style dining room or in their own rooms if preferred. All dietary requirements are catered for.
A dedicated Activities Coordinator plans a busy programme of daily events for residents to take part in if they wish. Residents also help to plan activities, outings and entertainment that they will enjoy, to make sure there is something for everyone.
Contact Barchester Elm Bank Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Elm Bank Care Home for full pricing details and T&Cs.
Barchester Elm Bank Care Home has a Review Score of 9.7 (9.704) out of 10, based on 37 reviews in the last 2 years.
Over all time Barchester Elm Bank Care Home has 202 reviews.
The reception staff are always helpful. We ordered lunch in the small restaurant room as part of a celebration for the birthdays of my sisters. The service by the young waiter was excellent and friendly. Staff at Elm Bank are all very good. Mam appreciates the care she receives and enjoys the...
The reception staff are always helpful. We ordered lunch in the small restaurant room as part of a celebration for the birthdays of my sisters. The service by the young waiter was excellent and friendly. Staff at Elm Bank are all very good. Mam appreciates the care she receives and enjoys the activities and food at Elm Bank. We are pleased that mam is happy and safe.
I will assess again after a month or so.
I will assess again after a month or so.
I have no complaints.
I have no complaints.
Each area of the home I have experienced I have been extremely impressed by. All the staff are very friendly and always happy to help when possible. Overall I have enjoyed my stay.
Each area of the home I have experienced I have been extremely impressed by. All the staff are very friendly and always happy to help when possible. Overall I have enjoyed my stay.
I always seem to be ringing up these days. My dad is happy there but he is not attended to when the emergency bell rung. I witnessed this first hand when I visited, he seemed very unwell I rang the emergency buzzer waited 10 minutes, no one came, went out to find someone. Found two staff just down...
I always seem to be ringing up these days. My dad is happy there but he is not attended to when the emergency bell rung. I witnessed this first hand when I visited, he seemed very unwell I rang the emergency buzzer waited 10 minutes, no one came, went out to find someone. Found two staff just down the hall chatting. I think they are understaffed. He was taken to hospital same night where he stayed for three weeks, the room is very grubby I think they were told to do a deep clean before he returned from the hospital after a second time of being admitted, shortly after the first one.
Thank you for taking the time to review our home, we are pleased to hear that your dad is happy with us. We always operate at safe staffing levels, this is monitored through CHESS, team feedback and incident analysis. We also gain feedback on staffing at our relatives’ meetings, please feel free to...
Thank you for taking the time to review our home, we are pleased to hear that your dad is happy with us. We always operate at safe staffing levels, this is monitored through CHESS, team feedback and incident analysis. We also gain feedback on staffing at our relatives’ meetings, please feel free to pop along to the next meeting. Our team aim is to clean residents rooms every day but will respect the wishes of residents with the capacity to make their own decisions. As the acting home manager, I would be pleased to talk through this and any other questions you have either on the phone or in-person if you are able to visit.Thank you again for your review, we appreciate any feedback as it helps us to improve the service we provide.
The care and attention given to Mum has been excellent considering the mess she was in when she was discharged from the hospital. Thanks to the care of the staff, she is 100% better now. The surroundings have also helped with her rehabilitation.
The care and attention given to Mum has been excellent considering the mess she was in when she was discharged from the hospital. Thanks to the care of the staff, she is 100% better now. The surroundings have also helped with her rehabilitation.
Thanks to all for your help and support.
Thanks to all for your help and support.
Excellent care and support from friendly staff. Attractive and clean rooms.
Excellent care and support from friendly staff. Attractive and clean rooms.
We could not praise Elm Bank highly enough. The care that my mum has received has been excellent. The staff are so warm, caring and loving with the residents. Nothing is too much trouble and I would highly recommend it. Altogether a fantastic experience.
We could not praise Elm Bank highly enough. The care that my mum has received has been excellent. The staff are so warm, caring and loving with the residents. Nothing is too much trouble and I would highly recommend it. Altogether a fantastic experience.
I have thoroughly enjoyed my stay here and the company (other residents) and the day and night staff have been wonderful. Thank you.
I have thoroughly enjoyed my stay here and the company (other residents) and the day and night staff have been wonderful. Thank you.
Very good at meals but not guests, very private.
Very good at meals but not guests, very private.
Thank you for your positive review, we're pleased to hear you enjoy our dining experience. Please feel free to pop in to see our Home Manager for a chat if there's anything you'd like to discuss further.
I've enjoyed my rest on respite care.
I've enjoyed my rest on respite care.
Good food, helpful staff.
Good food, helpful staff.
Throughout my father's stay at Elm Bank, I have found the staff to be most attentive. I had no hesitation in extending his respite care as the weeks went on. The staff quickly got to know his preferences and were very accommodating in his continuing care.
Throughout my father's stay at Elm Bank, I have found the staff to be most attentive. I had no hesitation in extending his respite care as the weeks went on. The staff quickly got to know his preferences and were very accommodating in his continuing care.
Many thanks for your positive comments on our home, it's great to hear how pleased you are with your Father's respite care here at Elm Bank. The team will be very happy to receive your feedback.
When my time comes to be a resident, I would feel very comfortable and welcome at Elm Bank!
When my time comes to be a resident, I would feel very comfortable and welcome at Elm Bank!
Many thanks for your positive review, we're delighted to hear what a fantastic impression you have of Elm Bank.
I feel comfortable while on the unit.
I feel comfortable while on the unit.
Many thanks for your positive review, the team will be pleased to hear your feedback.
I am a regular visitor to mum as I live nearby and have always been satisfied with the welcome and the way staff interact with residents etc. My mum has dementia and is limited in the number of activities she wants to take part in but she has never complained to me about the way she has been...
I am a regular visitor to mum as I live nearby and have always been satisfied with the welcome and the way staff interact with residents etc. My mum has dementia and is limited in the number of activities she wants to take part in but she has never complained to me about the way she has been treated. Overall, I am content she is being well looked after which has taken away the worries I had when she lived with dad who passed away a year ago.
Thank you for your positive comments about our home, it is great to hear how pleased you are with the care your Mum is receiving here at Elm Bank.
I credit Elm Bank care home in giving my life back.
I credit Elm Bank care home in giving my life back.
Many thanks for your positive comments about our home, it is truly heartwarming to hear what a difference Elm Bank has made in "giving your life back". The team will be touched by your kind words.
Comfortable in Elm Bank.
Comfortable in Elm Bank.
Thank you for your positive comments about our home, it is great to hear how comfortable you are here at Elm Bank and that you'd recommend us to others.
Just wanted to say what wonderful care and attention my father received at Elm Bank. When he first went into Elm Bank he thoroughly enjoyed the activities and the food. But sadly, as he got poorly, the love, care and attention he got were second to none. Thank you, everyone, for looking after my...
Just wanted to say what wonderful care and attention my father received at Elm Bank. When he first went into Elm Bank he thoroughly enjoyed the activities and the food. But sadly, as he got poorly, the love, care and attention he got were second to none. Thank you, everyone, for looking after my wonderful, precious father. I will also miss the girls on my daily visits.
Thank you for your lovely comments about our home, it is good to hear that your father enjoyed the food and activities experience we offer. At Elm Bank, we pride ourselves on our high standard of care, so we are happy that you found the care and attention given to your father as he became poorly to...
Thank you for your lovely comments about our home, it is good to hear that your father enjoyed the food and activities experience we offer. At Elm Bank, we pride ourselves on our high standard of care, so we are happy that you found the care and attention given to your father as he became poorly to be 'wonderful' and 'second to none'. Your positive feedback will be passed onto the Home Manager and team, who will be pleased to receive such positive feedback. Thank you again.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Recently our beautiful garden was filled with smiles as we welcomed the adorable mini donkeys, Fern and Pepper, along with their lovely owner, Helen. Even though it rained, the parasols...
Autumn is upon us, and we still continue to enjoy our wonderful outings each week, venturing off to somewhere different each trip. Recently we enjoyed a trip out shopping and...
Residents, staff, friends and family recently welcomed the Braybrooke Morris Dancers in for an afternoon of spectacular music, dancing, laughter and fun. The lovely occasion provided a truly wonderful opportunity...
There are no accreditations posted yet for Barchester Elm Bank Care Home.
Welcome to Elm Bank Care Home. I am Larisa Bledea, the General Manager, and it is my honour to be part of the wonderful team and home.
Our primary...
Welcome to Elm Bank Care Home. I am Larisa Bledea, the General Manager, and it is my honour to be part of the wonderful team and home.
Our primary focus is to ensure that the residents receive the utmost standard of care and comfort. We are dedicated to upholding these principles.
At Elm Bank, our commitment is to cultivate a hospitable and inclusive atmosphere where each individual is esteemed and treated with deference.
Our objective is to assist our residents in leading enriching and purposeful lives, tailored to their specific requirements and predilections. I eagerly anticipate extending a warm welcome to you and collaborating to make each day noteworthy.
Hello, my name is Diana, and I have recently joined the team as the Deputy Manager for Elm Bank.
I am incredibly passionate about providing the...
Hello, my name is Diana, and I have recently joined the team as the Deputy Manager for Elm Bank.
I am incredibly passionate about providing the highest standard of care and support for all our residents and their families. I believe that through open communication and dedicated teamwork, we can ensure that every individual at Elm Bank enjoys a vibrant, fulfilling, and enriched life.
I am so looking forward to getting to know everyone in our community and working together to make Elm Bank a truly wonderful place to call home."
Hello, my name is Rob and I'm the head of the maintenance team here at Elm Bank Care Home.
My role is to ensure that my team and I keep the Elm Bank...
Hello, my name is Rob and I'm the head of the maintenance team here at Elm Bank Care Home.
My role is to ensure that my team and I keep the Elm Bank home maintained to the highest standard, ensuring that the residents are kept safe and comfortable at all times. Before joining the Barchester team, I worked in the motor trade as an after-sales manager. In my spare time, I like to go hill climbing, holidaying in my caravan with my family and riding my motorbike.
Hello, my name is Tina and I am the Activities Coordinator here at Elm Bank Care Home.
I joined Elm Bank in May 2023 as a Team Leader soon becoming...
Hello, my name is Tina and I am the Activities Coordinator here at Elm Bank Care Home.
I joined Elm Bank in May 2023 as a Team Leader soon becoming the Head of Care before moving to the role of Activities Coordinator and leading the team in January 2024. My passion is to provide life-enriching activities that enhance the lives of our residents.
By providing entertainment that is not only stimulating but person-centred. Our weekly calendar offers rich experiences with music from live entertainers, visits to various locations outside the home of interest, as well as arts and crafts tailored to individual abilities. We are a pet-friendly home and fully support the benefits animal therapy can bring to the lives of our residents and welcome animals of all kinds to the home regularly.
Getting to know our residents better is so important, and through regular family and friends meetings, we can gain a greater understanding of their loved one's interests and lives before joining Elm Bank which will make for a richer activities program to be developed. I look forward to getting to know you, and your loved ones.
We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please email...
New entertainers and community links are always welcome.
Hello, my name is Amanda and I'm the Non-Clinical Head of Care here at Elm Bank. I joined the team in 2018 as a Care Assistant in our residential...
Hello, my name is Amanda and I'm the Non-Clinical Head of Care here at Elm Bank. I joined the team in 2018 as a Care Assistant in our residential community for people with lower support needs before progressing to Team Leader in our Daisy Lane Community for those living with dementia.
I am proud to be part of a home that delivers care based on each person's individual needs and provides support with respect and dignity. When I’m not at work I love spending time with my little boy or going shopping, and I enjoy eating out and going on holiday with family.
Hello, my name is Anna and I'm the Home Administrator here at Elm Bank. I have over 15 years’ experience in Admin/Finance as well as experience as a...
Hello, my name is Anna and I'm the Home Administrator here at Elm Bank. I have over 15 years’ experience in Admin/Finance as well as experience as a support worker supporting adults with learning difficulties.
I am proud to be part of a home that delivers care based on each person's individual needs and provides support with respect and dignity. I work very closely with the General Manager and the team to ensure our home's high standards are maintained. When I’m not at work I love spending time with my 2 children and husband, going to country parks, day trips and having many family get-togethers.
Hello. I am Isabel. I have been a team member at Elm Bank since 2010. I began my career in care homes in 2007.
As the first point of contact, I have...
Hello. I am Isabel. I have been a team member at Elm Bank since 2010. I began my career in care homes in 2007.
As the first point of contact, I have the pleasure of meeting our residents and their families on a daily basis. It is important to me that families and residents see a familiar face, especially for new residents, where I can provide reassurance. I know this can be such a big step and a turning point in their lives. In my role, I also support with enquiries and conduct show rounds. I love to show the home off! I also ensure that all visitors are welcomed into the home and support our fabulous activities team.
We welcome local community groups to use our lounges for group sessions. Please pop in and have a chat with me, as I enjoy meeting people and I'm always proud to show people around Elm Bank. Every day is different here!
I am an avid reader of history, and this can build a rapport with many of our residents who reminisce about their lives and who also have a love for history. I share the same family values that I see from our residents' families when visiting their loved ones in the home, through the love of spending time with my family and grandchildren, which is very important to me. I have recently re-joined the Skittle team and enjoy social time.
Hello. I am Jill and I have lived at Elm Bank for many years so I know the staff really well. I enjoy attending all the activities and I always want...
Hello. I am Jill and I have lived at Elm Bank for many years so I know the staff really well. I enjoy attending all the activities and I always want to try the new things offered here. I help to put up decorations for special events throughout the year, to create a celebratory atmosphere. Staff and residents work together to make special days really enjoyable. I am a confident person and it is part of my role to liaise with the General Manager any residents who want to express their wishes but are unable to do so. I make a special point of welcoming all new residents to our home and helping them to settle in. I am very proud to be part of Elm Bank as we are all cared for like family.
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