Nestled in the 'Rose of the Shires', Northamptonshire, Elm Bank Care Home is a spacious and inviting residence in Kettering with great access to local amenities. Members of staff get to know everyone individually so they can provide a high quality lifestyle and activities that each resident will enjoy. The home welcomes respite and long term residents.
Bedrooms are divided between a community for people with lower care needs, a separate...
Nestled in the 'Rose of the Shires', Northamptonshire, Elm Bank Care Home is a spacious and inviting residence in Kettering with great access to local amenities. Members of staff get to know everyone individually so they can provide a high quality lifestyle and activities that each resident will enjoy. The home welcomes respite and long term residents.
Bedrooms are divided between a community for people with lower care needs, a separate supported living house and a dementia care community. Elm Bank also has a premium respite suite for short-stay guests. Each community has its own living and dining rooms, with private dining options for visiting families and special occasions. Furnishings and décor throughout the home are of a high standard and offer a homely and comfortable feel.
There is a secure private garden in the centre of the grounds, a patio area to the rear of the home and a Victorian summer house - all perfect for outdoor socialising.
Meals are prepared by trained chefs who offer a varied daily menu and tailor meals to individual preferences. Residents may eat in the restaurant-style dining room or in their own rooms if preferred. All dietary requirements are catered for.
A dedicated Activities Coordinator plans a busy programme of daily events for residents to take part in if they wish. Residents also help to plan activities, outings and entertainment that they will enjoy, to make sure there is something for everyone.
Contact Barchester Elm Bank Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Elm Bank Care Home for full pricing details and T&Cs.
Barchester Elm Bank Care Home has a Review Score of 9.7 (9.704) out of 10, based on 37 reviews in the last 2 years.
Over all time Barchester Elm Bank Care Home has 202 reviews.
Room for improvement in all areas, especially Activities.
Room for improvement in all areas, especially Activities.
Thank you for taking the time to review our home. Elm Bank offers a varied activities programme as part of our Magic Moments Club, which can be accessed by all residents 7 days a week. We hold monthly residents meetings where residents can put forward activities they would like to do, to ensure...
Thank you for taking the time to review our home. Elm Bank offers a varied activities programme as part of our Magic Moments Club, which can be accessed by all residents 7 days a week. We hold monthly residents meetings where residents can put forward activities they would like to do, to ensure something is offered to suit a range of interests. We also hold relatives meetings where we discuss all aspects of the home and suggestions can be put forward, so please feel free to come along to the next meeting. Alternatively, my door is always open if you’d like to pop in and see me on your next visit. Thanks again for your feedback, we are always open to suggestions as this helps us further improve the service we provide.
Considering the cost of care, there should be more staff.
Considering the cost of care, there should be more staff.
Thank you for taking the time to review our home, we are pleased to hear that you would recommend Elm Bank to others. We pride ourselves on our high standard of care and we always operate with safe staffing levels, ensuring we take into account the individual needs of each resident and this is...
Thank you for taking the time to review our home, we are pleased to hear that you would recommend Elm Bank to others. We pride ourselves on our high standard of care and we always operate with safe staffing levels, ensuring we take into account the individual needs of each resident and this is regularly reviewed to reflect any changes. We have a varied programme of stimulating activities on offer, including trips and outings, and residents can get involved in as much or as little as they like. Following our recent chat about this, it was clarified that your Father doesn’t always want to take part in the activities, so we discussed together further strategies we can use to keep him stimulated and happy in our home. Thanks again for your review, we appreciate all feedback as this helps us further improve the service we provide.
In particular, the senior carer on floor 2 has been professional, caring...
In particular, the senior carer on floor 2 has been professional, caring and friendly.
Thank you for your wonderful comments about our home, we are incredibly happy to hear how well your Aunt has settled into Elm Bank and that you have found our care to be impressive. Your lovely feedback will be passed on to the Home Manager and team, who will be delighted to hear your kind words. Thank you once again.
No complaints.
No complaints.
We pleased mum here for emergency respite care following a short illness. The staff and management were friendly and helpful. They adjusted quickly to meet mum's needs and requests. After speaking to the assistant manager an issue with drain in the bathroom was resolved. As the daughter, I felt mum...
We pleased mum here for emergency respite care following a short illness. The staff and management were friendly and helpful. They adjusted quickly to meet mum's needs and requests. After speaking to the assistant manager an issue with drain in the bathroom was resolved. As the daughter, I felt mum was well looked after and cared for.
Care/Support depends on individual staff members. Some excellent, others not so.
Care/Support depends on individual staff members. Some excellent, others not so.
Thank you for taking the time to review our home, we appreciate all feedback as it helps us improve the service we provide here at Elm Bank. If you’d like to pop in and see me on your next visit then I would be happy to discuss this further.
Elm Bank could be seen as expensive but when compared with other care homes charging slightly less the overall quality is worth the extra. It is hard to adjust to a life in a care home after being independent all your life but Elm Bank try very hard to make residents overcome this issue. Food is...
Elm Bank could be seen as expensive but when compared with other care homes charging slightly less the overall quality is worth the extra. It is hard to adjust to a life in a care home after being independent all your life but Elm Bank try very hard to make residents overcome this issue. Food is important as it has to suit all tastes sometimes can be bland. Only real issue which can be readily seen is the often staffing levels are low - overall good care.
Thank you for your positive comments about Elm Bank, our team members will be delighted to hear your feedback. We agree that food is an extremely important part of the residents’ experience in the home, and we aim to make dining special. Residents are always given a choice of food at mealtimes, and...
Thank you for your positive comments about Elm Bank, our team members will be delighted to hear your feedback. We agree that food is an extremely important part of the residents’ experience in the home, and we aim to make dining special. Residents are always given a choice of food at mealtimes, and we hold regular resident engagement meetings to gather information about everyone’s likes and dislikes and take any feedback into consideration to help us develop the next menu. With regards to staffing, we always operate with safe levels and take into account the individual needs of the residents in the home at that time and this is regularly reviewed to reflect any changes. As always, we have an open door policy and should you wish to discuss anything further, I would be happy to meet with you at your earliest convenience.
Activities are run every day to ensure...
Overall, we are extremely satisfied with the home and would recommend it.
More attention to detail is required!
More attention to detail is required!
Thank you for taking the time to provide us with some feedback. We have a friendly and happy team who take pride in the home and the care they provide. We have made some changes recently and have introduced some new systems that I believe will meet your expectations. Pop in to see me when you are next in the home or give me a call so that I can make sure we are on track.
Pleasant environment, caring staff. Happy residents. Food good. Clean.
Pleasant environment, caring staff. Happy residents. Food good. Clean.
My mother is a resident on the third floor at Elm Bank Care Home. She has progressive dementia. All staff that come into contact with floor three ie, most staff are very understanding, compassionate towards mum. Thanks to all at Elm Bank Care Home for your support and your respects to my mum and...
My mother is a resident on the third floor at Elm Bank Care Home. She has progressive dementia. All staff that come into contact with floor three ie, most staff are very understanding, compassionate towards mum. Thanks to all at Elm Bank Care Home for your support and your respects to my mum and family. Nothing is too much trouble. Thank you.
Respect and dignity is always evident, even with the more difficult clients. Having done lots of research we know this was the...
Respect and dignity is always evident, even with the more difficult clients. Having done lots of research we know this was the correct place for our parents, a real home from home.
I think the care home is fantastic, but I think it is very expensive. But, I can't fault the care that they give. When a resident works hard and saves for their retirement and unfortunately has to go into care and all their money is going that quick. That is my opinion. I was in a lot of care homes...
I think the care home is fantastic, but I think it is very expensive. But, I can't fault the care that they give. When a resident works hard and saves for their retirement and unfortunately has to go into care and all their money is going that quick. That is my opinion. I was in a lot of care homes for my mother when she was alive and this is the best one.
Thank you for your lovely comments about the care your mother receives at Elm Bank. The team will be delighted to hear that you feel our home is fantastic and the best one you visited when looking for somewhere for your mother to call home.
I totally understand your point about paying for care...
Thank you for your lovely comments about the care your mother receives at Elm Bank. The team will be delighted to hear that you feel our home is fantastic and the best one you visited when looking for somewhere for your mother to call home.
I totally understand your point about paying for care and in order to make life easier for families, brighterkind has contacted national care fees planning specialist Symponia who are dedicated to the financial issues of later life and in particular the payment of care fees. Symponia operate completely independently with no commission or financial benefit to brighterkind. More information about Symponia and our local representative can be found on the brighterkind website.
Kind regards
My every need was catered for. I came for a rest and got it in abundance. All staff were caring and very kind. Food was delicious and was readily available. I came for 2 weeks to recover from a fracture. This was certainly achieved. Not sure I want to go home.
My every need was catered for. I came for a rest and got it in abundance. All staff were caring and very kind. Food was delicious and was readily available. I came for 2 weeks to recover from a fracture. This was certainly achieved. Not sure I want to go home.
In good decorative order.
In good decorative order.
The new wallpaper is lovely and cheerful.
The new wallpaper is lovely and cheerful.
Clean building, very well done.
Clean building, very well done.
She has made friends with other residents and has had a lovely nine day...
Thank you so much on behalf of my mother and myself.
Been cared for very well. Staff very helpful and very friendly. Good choice of meals, meals were adequate. This has been my second respite period in 3 months and I have made a lot of good friends. Would recommend to any of my friends to come to Elmbank if they needed care, full time or respite.
Been cared for very well. Staff very helpful and very friendly. Good choice of meals, meals were adequate. This has been my second respite period in 3 months and I have made a lot of good friends. Would recommend to any of my friends to come to Elmbank if they needed care, full time or respite.
My stay at Elm Bank Care Home is very happy. May it last for many years to come. The care, food and the help of the care staff are excellent.
My stay at Elm Bank Care Home is very happy. May it last for many years to come. The care, food and the help of the care staff are excellent.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Recently our beautiful garden was filled with smiles as we welcomed the adorable mini donkeys, Fern and Pepper, along with their lovely owner, Helen. Even though it rained, the parasols...
Autumn is upon us, and we still continue to enjoy our wonderful outings each week, venturing off to somewhere different each trip. Recently we enjoyed a trip out shopping and...
Residents, staff, friends and family recently welcomed the Braybrooke Morris Dancers in for an afternoon of spectacular music, dancing, laughter and fun. The lovely occasion provided a truly wonderful opportunity...
There are no accreditations posted yet for Barchester Elm Bank Care Home.
Welcome to Elm Bank Care Home. I am Larisa Bledea, the General Manager, and it is my honour to be part of the wonderful team and home.
Our primary...
Welcome to Elm Bank Care Home. I am Larisa Bledea, the General Manager, and it is my honour to be part of the wonderful team and home.
Our primary focus is to ensure that the residents receive the utmost standard of care and comfort. We are dedicated to upholding these principles.
At Elm Bank, our commitment is to cultivate a hospitable and inclusive atmosphere where each individual is esteemed and treated with deference.
Our objective is to assist our residents in leading enriching and purposeful lives, tailored to their specific requirements and predilections. I eagerly anticipate extending a warm welcome to you and collaborating to make each day noteworthy.
Hello, my name is Diana, and I have recently joined the team as the Deputy Manager for Elm Bank.
I am incredibly passionate about providing the...
Hello, my name is Diana, and I have recently joined the team as the Deputy Manager for Elm Bank.
I am incredibly passionate about providing the highest standard of care and support for all our residents and their families. I believe that through open communication and dedicated teamwork, we can ensure that every individual at Elm Bank enjoys a vibrant, fulfilling, and enriched life.
I am so looking forward to getting to know everyone in our community and working together to make Elm Bank a truly wonderful place to call home."
Hello, my name is Rob and I'm the head of the maintenance team here at Elm Bank Care Home.
My role is to ensure that my team and I keep the Elm Bank...
Hello, my name is Rob and I'm the head of the maintenance team here at Elm Bank Care Home.
My role is to ensure that my team and I keep the Elm Bank home maintained to the highest standard, ensuring that the residents are kept safe and comfortable at all times. Before joining the Barchester team, I worked in the motor trade as an after-sales manager. In my spare time, I like to go hill climbing, holidaying in my caravan with my family and riding my motorbike.
Hello, my name is Tina and I am the Activities Coordinator here at Elm Bank Care Home.
I joined Elm Bank in May 2023 as a Team Leader soon becoming...
Hello, my name is Tina and I am the Activities Coordinator here at Elm Bank Care Home.
I joined Elm Bank in May 2023 as a Team Leader soon becoming the Head of Care before moving to the role of Activities Coordinator and leading the team in January 2024. My passion is to provide life-enriching activities that enhance the lives of our residents.
By providing entertainment that is not only stimulating but person-centred. Our weekly calendar offers rich experiences with music from live entertainers, visits to various locations outside the home of interest, as well as arts and crafts tailored to individual abilities. We are a pet-friendly home and fully support the benefits animal therapy can bring to the lives of our residents and welcome animals of all kinds to the home regularly.
Getting to know our residents better is so important, and through regular family and friends meetings, we can gain a greater understanding of their loved one's interests and lives before joining Elm Bank which will make for a richer activities program to be developed. I look forward to getting to know you, and your loved ones.
We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please email...
New entertainers and community links are always welcome.
Hello, my name is Amanda and I'm the Non-Clinical Head of Care here at Elm Bank. I joined the team in 2018 as a Care Assistant in our residential...
Hello, my name is Amanda and I'm the Non-Clinical Head of Care here at Elm Bank. I joined the team in 2018 as a Care Assistant in our residential community for people with lower support needs before progressing to Team Leader in our Daisy Lane Community for those living with dementia.
I am proud to be part of a home that delivers care based on each person's individual needs and provides support with respect and dignity. When I’m not at work I love spending time with my little boy or going shopping, and I enjoy eating out and going on holiday with family.
Hello, my name is Anna and I'm the Home Administrator here at Elm Bank. I have over 15 years’ experience in Admin/Finance as well as experience as a...
Hello, my name is Anna and I'm the Home Administrator here at Elm Bank. I have over 15 years’ experience in Admin/Finance as well as experience as a support worker supporting adults with learning difficulties.
I am proud to be part of a home that delivers care based on each person's individual needs and provides support with respect and dignity. I work very closely with the General Manager and the team to ensure our home's high standards are maintained. When I’m not at work I love spending time with my 2 children and husband, going to country parks, day trips and having many family get-togethers.
Hello. I am Isabel. I have been a team member at Elm Bank since 2010. I began my career in care homes in 2007.
As the first point of contact, I have...
Hello. I am Isabel. I have been a team member at Elm Bank since 2010. I began my career in care homes in 2007.
As the first point of contact, I have the pleasure of meeting our residents and their families on a daily basis. It is important to me that families and residents see a familiar face, especially for new residents, where I can provide reassurance. I know this can be such a big step and a turning point in their lives. In my role, I also support with enquiries and conduct show rounds. I love to show the home off! I also ensure that all visitors are welcomed into the home and support our fabulous activities team.
We welcome local community groups to use our lounges for group sessions. Please pop in and have a chat with me, as I enjoy meeting people and I'm always proud to show people around Elm Bank. Every day is different here!
I am an avid reader of history, and this can build a rapport with many of our residents who reminisce about their lives and who also have a love for history. I share the same family values that I see from our residents' families when visiting their loved ones in the home, through the love of spending time with my family and grandchildren, which is very important to me. I have recently re-joined the Skittle team and enjoy social time.
Hello. I am Jill and I have lived at Elm Bank for many years so I know the staff really well. I enjoy attending all the activities and I always want...
Hello. I am Jill and I have lived at Elm Bank for many years so I know the staff really well. I enjoy attending all the activities and I always want to try the new things offered here. I help to put up decorations for special events throughout the year, to create a celebratory atmosphere. Staff and residents work together to make special days really enjoyable. I am a confident person and it is part of my role to liaise with the General Manager any residents who want to express their wishes but are unable to do so. I make a special point of welcoming all new residents to our home and helping them to settle in. I am very proud to be part of Elm Bank as we are all cared for like family.
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