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Barchester Marnel Lodge Care Home

Carter Drive, Popley Way, Basingstoke, Hampshire RG24 9US
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Barchester Marnel Lodge Care Home, Basingstoke
Barchester Marnel Lodge Care Home, Basingstoke
Barchester Marnel Lodge Care Home, Basingstoke

Marnel Lodge offer exceptional nursing, residential, dementia, and respite care in a warm, welcoming, and beautifully designed environment. Whether you are looking for long-term care or a short respite stay, a compassionate team is dedicated to providing personalised support while ensuring residents maintain their independence, dignity, and choice.

Marnel Lodge is purpose-built to feel like home, with modern furnishings, inviting communal areas, and beautifully landscaped gardens. Residents can enjoy stunning countryside...  

Care Provided by Barchester Marnel Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,850N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Marnel Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anju Abraham(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • The home is open for visits 24/7.

Parking

  • Two large car parks (front and site of the home) available. Off side parking is free as well.

Barchester Marnel Lodge Care Home Reviews (133)

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9.8

Barchester Marnel Lodge Care Home has a Review Score of 9.8 (9.779) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Marnel Lodge Care Home has 133 reviews.

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Showing 133 reviews matching selected criteria
Review from Jackie H (Daughter of Resident) published on 17 June 2022 Submitted via Website
Overall Experience

My mum has been at Marnel for 11-years now! The staff are all very friendly and helpful, and some go above and beyond to care for my mum. I would definitely recommend Marnel for anyone looking for a care home.

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Review from Brenda E (Daughter of Resident) published on 24 May 2022 Submitted via Postal Card
Overall Experience

My mother has been in Marnel Lodge since the middle of February 2022 and has settled in very well. The staff are attentive and caring, and she seems to be happy in her new environment, which makes me and my family happy too. The convenient location and the layout and decoration are very appealing, along with an attractive garden. Nice to see the varied activities restarting after a Covid lockdown. I would definitely recommend.

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Review from J H (Wife of Resident) published on 10 February 2022 Submitted via Postal Card
Overall Experience

All the staff are so caring and patient. My husband has been welcomed into the Marnel family and is settled and content. I am so grateful for the fantastic care he receives and it is a great relief to me that he is affectionately looked after.

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Review from J J (Wife of Resident) published on 10 February 2022 Submitted via Postal Card
Overall Experience
The staff are wonderful, friendly, caring and supportive both to myself and my husband. The manager is superb.

The receptionist is so welcoming and helpful. The finance lady is also helpful and lovely.

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Review from Stephen H (Son of Resident) published on 13 September 2021 Submitted via Postal Card
Overall Experience

I cannot praise highly enough the staff at Marnel Lodge. They are extremely professional, courteous, kind, and above all, caring in everything they do. Since joining Marnel Lodge, my mam, who needs nursing care, is so much more relaxed and at home there. She is in a safe, friendly place, and I would not hesitate to recommend Marnel Lodge to anyone at any time.

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Review from Peter C (Husband of Resident) published on 7 April 2021 Submitted via Postal Card
Overall Experience

I have found the home very good, very friendly. They are very professional in everything they do. My wife is very happy here.

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Review from Francis J (Husband of Resident) published on 14 December 2020 Submitted via Postal Card
Overall Experience

My wife has been at Marnel for three and a half years, and during that time, I have admired and been grateful for the dedication, compassion and carrying attitude of both staff and management for her wellbeing and diligence to making her staff as comfortable and satisfactory as possible. She could not have been cared for more if she has been home with me.

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Review from Paul B (Husband of Resident) published on 25 November 2020 Submitted via Postal Card
Overall Experience

I am extremely grateful to the manager for helping my wife to get into Marnel Lodge. The management and staff are extremely nice and helpful in every way possible. I am so glad for my peace of mind that she is in Marnel Lodge. I can get some sleep now and knowing she's being looked after by some nice people. My wife moved from another home and I am so glad she changed.

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Review from Wendy M (Daughter of Resident) published on 15 September 2020 Submitted via Postal Card
Overall Experience

A fabulous team who all work extremely hard. I am blessed my Mum is being looked after so well.

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Review from I D (Wife of Resident) published on 7 September 2020 Submitted via Postal Card
Overall Experience

My experience has been good. My husband looks well cared for and seems to be stimulated. He is happy here so that is comforting to me, hope it continues.

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Review from W G (Son of Resident) published on 21 August 2020 Submitted via Postal Card
Overall Experience

Marnel has been absolutely wonderful with my dad. He has made so much progress and all the staff are always so friendly and helpful. I would highly recommend Marnel and very grateful for my visits to see him. Many Thanks.

Reply from Sebastian Wiencelewski, General Manager at Barchester Marnel Lodge Care Home

Thank you for your wonderful feedback. It means a lot to our Marnel's family.

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Review from Grant N (Son of Resident) published on 22 May 2020 Submitted via Website
Overall Experience
Mum a Dementia player, broke her wrist and hip holding her back in any game of kiss chase, but with the right care would see her return to playing cards.
Covid-19 a challenge she beat to allow her to make progress to a card table,
Marnel Lodge care team offered a warm welcoming and positive service to Mum and us.
When you cannot visit your loved one, communication is very important. The team made sure that we could talk to Mum by phone or video whenever we wanted. They made all staff available for update on medication, exercise, food intake and activities, allowing us to be more part of the experience Mum was having.
Sharing photos of Mum around the home in the garden and taking part in activities gave us a great feeling that Mum was starting to get the sort of care we had hoped for her since the very first bump.
As Mum faded, the team continued to encourage communication.
We cannot thank the whole team for going more than the extra mile to give Mum a dignified and comfortable journey to a better place.

Thank you.

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Review from A N (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

We were put in a difficult position with Mum's previous home and had to move her at short notice due to a fall and resulting incompetencies. Mum made the transition very well due to the relaxed, friendly and competent staff on all levels. We appear as and when possible and are never concerned or disappointed.

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Review from Veronika A (Daughter-in-law of Resident) published on 22 November 2019 Submitted via Postal Card
Overall Experience

As a trained carer, this care home is without a doubt the best I have ever visited! Attention to detail, fast communication, friendly and fully trained staff. Everyone treats you as a "family". Home feels fresh, newly redecorated with many things to do for the residents and their family. Never had a problem, despite my Father in Law's "challenging behaviour". Everyone is responding very professionally. My Father in Law is having a great time. The home also has a great chef!

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Review from D P (Daughter of Resident) published on 29 October 2019 Submitted via Postal Card
Overall Experience

I have been very happy with my Mother's care at Marnel Lodge and have no concerns regarding her care at all. The staff are all happy, helpful and friendly. Nothing is too much trouble. The home is always warm, clean and welcoming. I highly recommend Marnel Lodge to anyone looking for a safe, friendly and caring home for their loved ones.

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Review from S P (Son of Resident) published on 5 September 2019 Submitted via Postal Card
Overall Experience

The new manager is trying very hard. Good medical staff sent my father to hospital and probably saved his life. Thank you.

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Review from R Q (Granddaughter of Resident) published on 14 May 2019 Submitted via Postal Card
Overall Experience
I came in with my seven-year-old daughter to visit her great grandmother for the first time.

My daughter was a little nervous but was soon put at ease by the lovely staff and well entertained by the man with the owls. Great work, thank you.

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Review from Graham L (Son of Resident) published on 1 May 2019 Submitted via Postal Card
Overall Experience

Marnel Lodge has dispelled any concerns that I have ever had regarding nursing homes and the care they provide. They truly care and are a refreshing change in a world of ever more reducing services. Seeing is believing, go visit them to see how good they are!

Reply from Joanna Shuck, Administrator at Barchester Marnel Lodge Care Home

Thank you for your lovely review!

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Review from Elaine B (Daughter of Resident) published on 26 March 2019 Submitted via Postal Card
Overall Experience
I can highly recommend Marnel Lodge.
A family can have total confidence in the care and attention their loved one will receive.

All staff are thoughtful and sensitive and treat those in their care with gentleness and dignity.

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Review from C W (Resident / Service User) published on 25 January 2019 Submitted via Postal Card
Overall Experience

Very comfortable. Staff very caring and attentive. Clean, efficient service. Hot food could have been more tasty and fresh.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 18 Mar 2026

    Our residents recently enjoyed a fantastic outing to The Leisure Park in Basingstoke, where they had great fun playing a friendly game of bowling. There was lots of laughter, cheering...

  • 18 Mar 2026

    Our residents marked International Women’s Day by creating thoughtful cards and sharing stories about the inspiring women who have influenced their lives. It was a meaningful session filled with reflection,...

  • 18 Mar 2026

    Our residents enjoyed a heart-warming Mother’s Day celebration filled with creativity, family time and special memories. To mark the occasion, residents took part in a flower arranging activity, creating beautiful...

Upcoming Events

There are no upcoming events for Barchester Marnel Lodge Care Home.

Awards / Recognitions (51)

Accreditations

There are no accreditations posted yet for Barchester Marnel Lodge Care Home.

Meet the Team (9)

Anju Susan Abraham
Anju Susan AbrahamJob Title:Home ManagerJoined: 2023

Hi, I am Anju, General Manager of Marnel Lodge Care Home. My team and I look forward to welcoming you into our home. I am a highly motivated, Quality-driven RN working in Marnel since 2017. Focused on efficiency without compromising compassion. In 2019 achieved an appreciation from the North Hampshire Urgent Care Certificate of Commendation in recognition of my exceptional professionalism and commitment to residents' advocacy. I am happy to be a leading part of the Marnel team. I have great enthusiasm, positivity and confidence to effectively lead and supervise the multi-disciplinary team to achieve the set targets.

Deepthi Pullath Murali
Deepthi Pullath MuraliJob Title:Deputy ManagerJoined: 2023

I am a dedicated and compassionate nursing professional with over 10 years of experience in the healthcare industry. I joined Marnel in August 2021. My journey in nursing has been guided by a profound commitment to patient care and a relentless pursuit of excellence in every aspect of my practice. I believe in the core values of nursing passion, empathy, integrity and advocacy. I am committed to providing person-centred care that respects the dignity and individuality of each resident.

As a deputy manager with a profound passion for nursing and a heartfelt dedication to the well-being of elderly residents, I have dedicated my career to providing compassionate and comprehensive care.

Throughout my journey as a nurse, I have consistently demonstrated a deep commitment to improving the quality of life for those in my care. Beyond my clinical skills, I pride myself on my ability to connect with patients and their families, understanding their unique needs and tailoring my approach to suit each individual. My goal is to create a nurturing and safe environment where our residents feel valued and cherished.

As a nurse, I am continually learning and adapting, staying abreast of the latest in geriatric care to provide the best outcomes. Caring for the elderly is not just my profession, it is my passion and my life’s work. I am grateful for the opportunity to make a positive impact on the lives of those I serve and look forward to continuing this rewarding journey.

Simi Cyriac
Simi CyriacJob Title:Unit Nurse ManagerJoined: 2023

An enthusiastic and hardworking individual who has 8 years of experience in nursing and dementia care. I give my best to deliver person-centred care to those I support and meet their needs with the passion and commitment they deserve.

Deborah Olutosin Adedigba
Deborah Olutosin AdedigbaJob Title:Unit Manager Memory LaneJoined: 2022

I am a pragmatic nurse with over nine years of experience in adult nursing. I have been working with the Marnel Lodge team since 2022. I am dedicated to my job, making sure every resident I come into contact with gets the very best of my clinical, empathetic and person-centred care.

Diane Hemming
Diane HemmingJob Title:Home AdministratorJoined: 2021

I joined the team in April 2021, and my role is to look after the home’s finances and administration. I have worked in administration for over 20 years, and here at Marnel, I lead a team of 2 lovely ladies. Tasks related to administration are very important to keeping a business running efficiently. Having the responsibility to complete tasks on time and in a quality manner without much oversight is crucial and really rewarding for me personally.

This is my first role in a care home, and I am loving getting to know the residents and their families. I interact with the residents on a daily basis, and you will often find me singing and dancing in one of the lounges when we have entertainers in, and I am happy to join them on trips out. My door is always open, and I am always happy to help.

Marcus Underdown
Marcus UnderdownJob Title:Head of MaintenanceJoined: 2025
I am the Head of Maintenance here at Marnel Lodge. Previously, I was a Maintenance Manager for a company that cared for people with learning difficulties and autism. I covered 12 properties in and around Basingstoke, maintaining them so they were a safe and secure place to live for our residents.

While I worked there, I learned that doing just the smallest thing can make a big impact on the residents' lives.

I strive to bring the same mentality to my position here at Marnel and will try my hardest to make sure the lives of our residents are as comfortable and homely as possible.

Rosi Pineiro
Rosi PineiroJob Title:Activities Co-ordinatorJoined: 2025

I recently joined the Activities Team at Marnel Lodge as an Activity Coordinator, bringing with me previous experience in similar roles. I am a trained Holistic Creative Therapy Practitioner, a TimeSlips Certified Facilitator, and a Green Dementia Care Practitioner. I draw on these skills to create meaningful, person-centred experiences that enrich the lives of our residents.

I am committed to working collaboratively with residents, their families, and the wider Marnel team to deliver engaging and purposeful activities that foster a positive, supportive, and vibrant home environment.

Symoun Genobatin
Symoun GenobatinJob Title:Head ChefJoined: 2024

Hi, my name is Symoun and I am the head chef here at Marnel Lodge. I joined Barchester in 2022 working in a sister Barchester home before moving to Marnel Lodge. Before that, I worked for a fine dining restaurant which is where I gained my skills and confidence. I love being able to make our residents happy through the love of food and take pride in every dish.

Tracey, Jeanne, Kayleigh
Tracey, Jeanne, Kayleigh Job Title:Hairdresser and ChiropodistJoined: 2014
Tracey, Jeanne & Kayleigh

Hairdressing & Chiropodist Team

Our passion is to help our lovely Residents and make them feel special every day.

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