






Heather Grange provides residential, dementia and short-stay care for up to 70 residents in a spacious, purpose-built home in Burnley, Lancashire.
Set in peaceful surroundings with views of Pendle Hill and just a short distance from shops, cafés and local parks, the home combines countryside calm with easy access to town amenities. Arranged over two floors, Heather Grange features four small households, each with its own lounge, kitchenette and dining area.
The...
Care Provided by Heather Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Heather Grange for full pricing details and T&Cs.
Contact Heather Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (70)
Parking
- Ample parking available in the grounds
Heather Grange Reviews (71)
Heather Grange has a Review Score of 9.3 (9.306) out of 10, based on 9 reviews in the last 2 years.
Over all time Heather Grange has 71 reviews.
Mum lived at Heather Grange, in the Garden Suite, for eighteen months up to 1 May when she passed away there, in her own room, aged 97.
Mum's move to Heather Grange made the final phase of her life more positive than I could have possibly imagined. She quickly settled in and made lots of friends amongst both the residents and the staff. It was a joy to see her enthusiastically join in the many activities that are on offer.
The accommodations are first class and the care team first class plus. They are so positive and friendly, and the quality of leadership is very reassuring. I always left after a visit feeling very upbeat and positive.
After a short spell in hospital, mum returned to Heather Grange to end her days. The care and attention provided at the end of mum's life was exceptional. She couldn't have been anywhere better.
The resident Chaplain, Nat, rounded off this final phase of mum's life by presiding over the funeral, making it a very personal and special occasion.
Few words as the home merits much more. My daughter is an ACP and as she said all care homes should be like Heather Grange.
Thank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.
Mum loved Heather Grange from the moment she arrived. Throughout our stay, the team were caring, kind and respectful at every interaction. Mum relaxed and was comfortable with many visitors who were made to feel welcome, also. As a family, we created fabulous memories in a dreadful, difficult time for Mum. Mum had good & bad days, always feeling safe and never alone. Mum always said she didn't want to pass in a care home, if she was here today, I am sure she'd to say I should have gone to Heather Grange.
Thank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.
The care give by the staff is excellent my parent has improved in health and wellbeing. They take care to treat each resident as an individual. The activities done don't suit everyone but care is given to have a wide variety of things for them to do so that there will always be something of interest for them. This is such a friendly place for residents and also for their families, it is such a worry that you're doing the right thing for them, but in our case it certainly is.
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Staff go above and beyond and aim for dignity and respect. The home feels like home!
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I brought my mum to care home December 2024 she' settled in very quick my mum was always used to being on her own didn't want to mix she is always in people's company thanks to your hard working staff she tells me often how she loves it their lovely staff and very clean and spacious to be able to get around it's very bright and faboulse decorations and upto date furniture bedrooms very spacious and spotlessly clean my choice in care homes is excellent top of the list
The HG Team are all welcoming, friendly and professional from the management, carers, cleaners, activities team, etc.. Nothing appears too much trouble, and Mum loves joining with the staff and appreciates their patience. I could not have Mum being looked after better and in safe hands... wonderful!
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If you are looking for a beautiful, clean care home with friendly, caring, knowledgeable and professional staff then take a look at Heather Grange. From the moment we looked around the home we knew it was the best home for my dad to stay to keep him living well with dementia. During his time there he enjoyed lots of the activities and outings. All the staff were always very supportive and welcoming to the family, especially to my mum who visited my dad most days. We were always updated on how he was doing and when needed they arranged for all his health/medical needs to be treated by the nurse/GP who visited the home. Whilst there, my dad enjoyed a drink of his favourite tipple and a singalong to many of his favourite songs. Being cared for at Heather Grange meant that my dad had the best possible care away from his own home in his later stages of dementia. Thank you to all the hardworking staff for all they did for my dad and family, especially the care and love shown during his final days.
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Since my mother arrived here in April, we have seen an amazing transformation in her (beneficial). I feel the main reasons for this are social integration and practically the activities. To see the joy on her face while holding a newborn chick and the pride on her face while displaying her flower arrangement was a joy for us to behold. She always looks immaculately groomed and clean. Thank you.
Thank you for your kind words, we appreciate the lovely feedback. I will ensure this is passed onto the staff team.
Our father spent the last two weeks of his life in Heather Grange after a sudden and drastic decline in his health. I honestly don't believe there could have been a better place for him to spend his final days. I would like to personally thank all of the staff at the home on behalf of my whole family.
Thank you for your kind words, it was a pleasure to look after your father. I will ensure your comments are passed onto the staff team.
Great staff, and fantastic activities for the residents to take part in. Mother-in-law feels safe, calm and happy living here. Always a great range of food at every mealtime for the residents to choose from.
Thank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.
We have had nothing but positive experiences with Heather Grange and the staff. Mum is so well looked after and we are very happy with her care.
Thank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.
Lovely care home with the most amazing staff there. There is always something happening such as activities and trips. An amazing place for my grandad to stay.
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The staff really build great relationships with the residents and get to know them individually. My nan loves to dance and often finds staff putting on music and dancing with her and she is always smiling and happy. They also throw wonderful events for them. It’s a really warm welcoming environment and nan is treated like family we are very happy with the service.
Thank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.
I looked around various homes in the area and found Heather Grange to be the best. Since my mother moved in, I have not been disappointed. All the staff have been extremely supportive of me and my mother, and the care and support given have been excellent by all. Also, the activities have been wonderful, it is a pleasure to see my mum engaged.
Thank you for your kind words; we appreciate the lovely feedback. I will ensure this is passed on to the staff team.
A full program of entertainment and daily activities kept all the residents' spirits up.
The daily menu was varied and the food was of a good standard.
All staff from cleaners, admin and caregivers were more than happy to have a chat and make you a brew.
It’s a home-from-home kind of place.
A happy home.
Thank you for your kind words, we appreciate the lovely feedback. I will ensure this is passed on to the staff team.
Mum is a resident and as a family we are extremely happy with the care and attention she receives at Heather Grange. The staff go above and beyond to meet her needs, she goes on regular trips and there’s lots of activities going on which she joins in with. She’s safe, happy, and well cared for, we couldn’t ask for more.
Thank you for your lovely comments. I will ensure they are passed onto the staff team.
My mum had been a resident here now for nearly a year, she is well looked after and cared for and is ultimately happy. My mum has dementia but she is free to access any part of the home that she wants to when she wants. I love that she goes out during the week with staff and all the different entertainment that happens to keep her mind stimulated. Staff are always kind, caring, and genuinely caring and nothing is too much trouble. I have visited many care homes in my career and this one is far superior because of the person-centred care people receive. I honestly have no worries when I leave my mum after a visit. She is always clean, her nails are painted, and her hair looks nice.
Thank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.
Came into the care system 8.5 months ago having been diagnosed with Kursakoff Syndrome. Been here for 6 months and being born very locally, find living here to be almost like living at home. The staff are very approachable, helping solve any issues I may have. Cannot fault the care home at all.
Thank you for your lovely comments. I will ensure that these are passed on to our staff. We are happy to know that you have settled in well at Heather Grange.
My dad has had two years of happiness, therefore so have I they can't do enough for him I enjoy my three visits a week.
Thank you for your kind words and for taking the time to review us. I will pass your comments onto the staff team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 April 2023Good
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for Heather Grange.
Accreditations
There are no accreditations posted yet for Heather Grange.
Meet the Team (1)

Kim Thompson is the registered home manager at Heather Grange
Frequently Asked Questions about Heather Grange
What types of Care is Heather Grange registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Heather Grange have?
There are 70 Single Rooms.
What are the Facilities & Services at Heather Grange?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Heather Grange to the centre of Burnley?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heather Grange to verify any information. View our terms and conditions. Heather Grange has an Enhanced Service -more info.