Heather Grange

My mum has received consistently good care since her arrival at Heather Grange seven months ago. Every aspect of her care appears outstanding and my mother has had no reason to complain. She enjoys her privacy within her personal space whilst appreciating ongoing attention with her health, personal care, diet and social needs. I visit regularly and can vouch for the fact that Heather Grange staff strive for high levels of care. This gives me peace of mind as next of kin.

My dad spent 2 weeks respite here whilst my family went on holiday. Dad had a lovely time and said he wouldn't hesitate to go back. The home is very caring towards residents every need and the staff are excellent. I would not hesitate to recommend this home to anyone. It gave me peace of mind to enjoy my holiday and gave dad a holiday too. He even said he wouldn't mind becoming a permanent resident if necessary.

The staff on dad's unit have shown an awful lot of care, compassion and patience. He suffers with vascular dementia and this causes him to be very demanding of the carers attention but they gave him the utmost care. I spend time talking to him to calm him. This gives his family peace of mind knowing that he is in the best place possible with the problems that he has.

Heather Grange is a first class establishment where the residents are extremely well looked after in a superb caring environment. A dedicated team of staff is well led by a manager who leads by example and sets high standards which are habitually maintained.

- Supportive.

Mum has been at Heather Grange for 8 weeks now and has settled really well, the staff are extremely helpful and friendly and make the home very welcoming. The activities provided in the home encourage families and residents to take part. Heather Grange is very clean and the rooms are kept to the highest of standards with residents being encouraged to have their belongings around them. Residents are encouraged on a daily basis to take part in activities and socialise and a mini bus is provided for trips out. The experience we have had in our short time here has been excellent and made the move to residential care easier.

I consider that my mother-in-law gets an excellent package of care here at Heather Grange. Lets put it this way if I was unfortunate to need nursing care I would want to come to this home.

Lovely, can not fault the care and cleanliness. My mum has come on leaps and bounds since she came here nearly twelve months ago really happy.

Fantastic Care Home, more like a 5* hotel. So pleased that my mother has the opportunity to stay here. The staff from every level deserve medals as they provide 100% in all aspects to ensure a wonderful lifestyle.

Very welcoming and accommodating home. All efforts made for the residents and their families. It is a pleasure to visit. I knew my niece would be looked after very well here because my mother-in-law is already in Heather Grange. I also recommended it to another family. The staff are always pleasant and approachable and are always willing to listen to queries. They make the greatest of efforts to make everyone relaxed and comfortable. Brilliant.

Right from day one we were very impressed with the "feel" of Heather Grange, looking like a five star hotel and most importantly the manager and her team. The whole approach to everything was so bubbly and positive and very comforting maintained. We can not praise them enough and when the occasions arise, we really tell people in great depth about how pleased we are with the excellent standards of care etc, etc.

I don't always go to the activities but I do enjoy the food tastings.

The staff and carers are really nice. I really enjoy a game of bingo and having my nails painted.