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- Briarscroft Residential Care Home

cannot say "Thank You" loudly enough to those who look after herBeverley W(Daughter of Resident/Service User)

You can't ask for any more!Dianne B(Daughter of Resident/Service User)


cannot say "Thank You" loudly enough to those who look after herBeverley W(Daughter of Resident/Service User)

You can't ask for any more!Dianne B(Daughter of Resident/Service User)


Briarscroft has a team who are passionate about enriching the lives of their residents, with activities and experiences which bring them joy. Providing residential and dementia care, they also offer respite care breaks.
The community are embraced into life in the home, with regular visits from people who treat the residents to everything from Bollywood dancing and African drumming to gentle exercise sessions and live music.
Local school children regularly...
Care Provided by Briarscroft Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Lift
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1229 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Briarscroft Residential Care Home for full pricing details and T&Cs.
Contact Briarscroft Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Hayley Norman(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (65)
Briarscroft Residential Care Home Reviews (90)
Briarscroft Residential Care Home has a Review Score of 9.8 (9.810) out of 10, based on 18 reviews in the last 2 years.
Over all time Briarscroft Residential Care Home has 90 reviews.
Lovely care home. The staff is wonderful, caring, and approachable. They have done a fantastic job during the coronavirus, staying free of the virus and caring for the residents so well keeping their spirits up during this confusing and difficult time. Thank you Briarscroft.
This is a testament to all the hard work of the staff and management. We should congratulate all of them and be thankful our relatives are being cared for so well.
Congratulations to all the staff and hopefully the status will be maintained in these difficult times.
Thank you to you all
My mother has been at Briarscroft for five years. We have found the home to be clean. The food is very good and varied. When we have had problems or complaints, management does their utmost to sort it out. The carers, on the whole, are very good but as with all workplaces, you have ups and downs but this wouldn't deter me from recommending Briarscroft to anyone.
Best wishes, Fae
The care home is bright and friendly. Beautifully decorated and spotlessly clean. Lots of attention to detail to make the residents content and happy. All the staff I have been in contact with have been friendly and helpful. Such a lovely care home.
Mom has been in Briarscroft for 3 years and once settled she has been very happy. The staff are lovely and very caring. Mom has made lots of friends and is very well looked after. As a family, we would highly recommend Briarscroft.
Dear Debbie, thank you for your kind words - it is wonderful to hear how happy your mother has been with us, and that she has also made close friends. We can't thank you enough for recommending our home. Best wishes, Fae.
The care home has looked after my Mother for the last 12 months she is very happy there as am I with the care she is receiving
Dear Peter, thank you for your kind words about our home, it is wonderful to hear that both yourself and your mother are very happy with the care being delivered. I will be sure to pass your feedback onto Selina and the team. Best wishes, Fae
Extremely happy with the staff and the facility as a whole. The staff as far as I have seen are excellent. Highly recommended.
Dear David, thank you for your fantastic review! It is wonderful to hear how happy you are with both our home and our caring team. I will be sure to pass your feedback onto the manager and the team. Best wishes
Mon has recently moved into Briascroft Residential Care Home and was quite distressed. The patience and understanding displayed by the staff are great and mom is settling in very nicely.
As mother becomes increasingly more elderly (94 this week) it is comforting to see the way she is loved, cherished and cared for by such a warm team of carers. I am grateful that she resides in Briarscroft Residential Care Home and cannot say "Thank You" loudly enough to those who look after her.
2 rubbish bins in mothers room always full not sure when emptied, floor always messy not cleaned, clothes go missing, medication is given but not supervised. Not sure whether medication has actually been taken, have to wait to be let into the building, nobody available to open the door. Overall, could do better, staff are trying to do a job under difficult circumstances.
I’m really saddened to read your comments. I have been the home’s manager since the summer and although I know you raised concerns with a previous manager I am confident that your review isn’t a current reflection of our home.
Very good service. Mum is really happy in the home and staff are friendly and helpful.
The home is not too bad at all, but they could do with more staff. It's a pity there aren't more activities to get residents involved or occupy their minds.
The care is excellent at Briarscroft. The home is clean and tidy and well maintained. If there are any issues over my father's care it is promptly dealt with. If he is unwell, I am phoned and informed about how Briarscroft are dealing with the situation ie he is on 24-hour review or the doctor has been called. If my father is anxious, the staff will do their best to calm him. My father enjoys the food and the staff offer drinks and snacks as required. Overall, I am pleased with my father's care. I would recommend this home to others.
The home is very well designed and appears to cater for all needs. I am impressed with the bistro lounge - you don't often see this facility in a care home. Very comfortable residents rooms with en suite. The care home has a "homely" atmosphere and staff are very welcoming.
The majority of staff are excellent, unfortunately, the few who are not are poor. Examples of poor practice - walking into bathrooms and shouting at the resident; staff telling residents they will not make them a drink, even if they are able to; not emptying water night bottles; pulling a duvet over a soiled sheet.
Poor staff need to be aware that they should treat residents as customers of a service, after all without the residents the home would not be needed, or the staff. This should be the home's priority and close to Sanctuary branding 'keeping kindness at the heart of our care!'.
Having just taken over as manager, I am deeply saddened to read your review and this should not be regarded as a reflection on the kind and caring team we have here. Please do feel you can come and speak to me directly if you have any concerns in the future. I will be immediately looking into your concerns and taking any appropriate action.
I would and have recommended to other people.
I can really only speak about our experience with my mother.
On the whole, I am satisfied. I do feel that more interaction is needed with some residents, just chatting and music needed on residential units.
Weekends can be understaffed, which can concern us!
My mother is self-funded.
Mom's room over looked a big part of recreation ground which gave the impression of being in a rural area and not a large built up city like Birmingham.
However, the building is not enough without caring, dedicated, kind, friendly and professional staff which found all of the staff at Briarscroft to be.
He is now settled after a lot of care and patience to understand his problems and has gained weight by eating a diet to suit his anxiety in swallowing.
The staff have done a wonderful job in understanding his anxiety and has put the families mind at ease knowing our dad is well cared for, 24 hours a day.
The home is always clean and tidy, the staff are friendly and they have a good programme of activities.
The only negative comment is that the home could do with air conditioning, as it's extremely hot in the communal areas.
My mother has been resident here for the last 4 years. We are satisfied that her excellent care and support has allowed her to live a full and reasonably active life.
I have nothing but praise for the home, its staff and the back office organisation. My mother has vascular dementia and is 95 years old.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 14 Nov 2024
The team and residents at Briarscroft are celebrating after the home was shortlisted for the prestigious Caring UK Awards 2024. Our not-for-profit care home was nominated for the Management Team...
There are no upcoming events for Briarscroft Residential Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 05 Dec 2024Recipient: Briarscroft Residential Care Home
Accreditations
There are no accreditations posted yet for Briarscroft Residential Care Home.
Meet the Team (5)

I have worked at Sanctuary Care for 5 years and have been Home Manager at Briarscroft for 2 years.
I love my job because I love making a difference in our residents' lives and providing high-quality care.

I have worked at Briarscroft for 11 years and I love my job because I love helping people and making people feel good.

I love my job because I love making the residents happy.

I have worked at Briarscroft for 12 years and I love my job because I love all the residents and staff here.

I love my job because I love cooking and I love making people happy.
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