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- Briarscroft Residential Care Home

cannot say "Thank You" loudly enough to those who look after herBeverley W(Daughter of Resident/Service User)

You can't ask for any more!Dianne B(Daughter of Resident/Service User)


cannot say "Thank You" loudly enough to those who look after herBeverley W(Daughter of Resident/Service User)

You can't ask for any more!Dianne B(Daughter of Resident/Service User)


Briarscroft has a team who are passionate about enriching the lives of their residents, with activities and experiences which bring them joy. Providing residential and dementia care, they also offer respite care breaks.
The community are embraced into life in the home, with regular visits from people who treat the residents to everything from Bollywood dancing and African drumming to gentle exercise sessions and live music.
Local school children regularly...
Care Provided by Briarscroft Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Lift
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1229 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Briarscroft Residential Care Home for full pricing details and T&Cs.
Contact Briarscroft Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Hayley Norman(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (65)
Briarscroft Residential Care Home Reviews (90)
Briarscroft Residential Care Home has a Review Score of 9.8 (9.810) out of 10, based on 18 reviews in the last 2 years.
Over all time Briarscroft Residential Care Home has 90 reviews.
My grandad lives in this care home and he couldn't be in a better place , the staff are lovely! My grandad's changed for the best , he gets well looked after and doesn't go without thankyou so much for your help
Thank you for sharing such kind feedback. We're delighted to hear your grandad is thriving and feels so well cared for. It means a great deal to know our team is making a positive difference and creating a warm, supportive home for him.
My father entered Briarscroft Residential Care Home in April 2024 as a short term emergency placement. He remained there, until his death in December 2025. During his time at Briarscroft, my Dad was looked after with the utmost respect and care. He adored the staff and this was genuinely mutual. I cannot thank the staff enough for the way they helped Dad to settle in, adapt in a very difficult and unexpected situation. He was admitted to Heartlands Hospital in December as an "end of life" patient. However, he waited until he got home to Briarscroft for his last few hours. They took care of him with the most genuine love and affection anyone could hope for a loved one. Thank you again for your commitment.
Thank you for taking the time to share such meaningful feedback. It's deeply reassuring to hear how safe, valued and cared for your father felt during his time with us, especially through such challenging moments.
Although mom has only been at Briarscroft for a few months, I feel she is receiving excellent care and being very well looked after. The carers are great at doing their job and mom is very happy in their company. She loves socialising and gets great enjoyment from taking part in all the activities.
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mom is settling in well at Briarscroft and that she's enjoying the care and companionship of our dedicated team. Your trust means a great deal to us, and we're here to ensure she continues to feel happy, safe, and well cared for every day.
It's difficult to put into words how much gratitude I have for the staff at Briarscroft. They're amazing! Every single member of staff I've met have been the most kindest, caring and personable people. Dad was welcomed in and made to feel right at home, and I was too! The staff couldn't do enough for us and the care they provide is absolute top quality. The administrator made the whole moving in process, which can be so daunting, extremely easy and has gone above and beyond time and time again. She truly is a diamond. The carers, manager, and the activities coordinator all deserve so much praise. Theres always plenty of activities and entertainment for the residents to enjoy. The home is a very safe, warm and welcoming environment. The cleaning standards are 10/10 too. I would recommend Briarscroft to anyone who is considering it. It's so nice to see my dad happy and smiling again.
Thank you for your kind and thoughtful review. We're so pleased to hear your dad felt at home at Briarscroft and that you both had such a positive experience. Your praise for our team, especially the administrator, is greatly appreciated and will be shared with all involved. It is a privilege to support your family during this important time.
Overall I am happy with the care that is provided. Thank you.
Thank you for your feedback - we're pleased to hear that your dad is so well cared for. We appreciate your patience and understand your concerns. Regarding the bathroom, we are currently waiting for a confirmed date for the replacement and will update you as soon as we have one. We also take your...
Our mum has been at Briarscroft for almost 3 years, and we cannot credit and thank the care professionals and the management team enough for the care provided to our mum, who has advanced dementia. They have not only given outstanding care to Mum but have provided our family with help and support and go above and beyond. We can't thank you enough. Highly Recommended.
Thank you so much for your heartfelt review, the team will be proud to read your comments. Providing compassionate care and support to both residents and their families is something the team are extremely passionate about. Your recommendation is greatly appreciated, thank you.
Mum has been at Briarscroft for nearly 4 years and can honestly say we couldn't have chosen a better place, the staff are wonderful so kind and caring and always make the effort to engage with Mum. The rooms are beautiful and always immaculately cleaned too. Mum always enjoys the food and loves the singers who come regularly to entertain. There is a real homely feel to the place we will be forever grateful for welcoming Mum and us into the Briarscroft family.
Thank you for your heartfelt words about our team at Briarscroft. We're so pleased that your mum feels so at home and well cared for. The staff are truly special and absolutely devoted to enriching the lives of our residents. They will be touched to read your kind comments, thank you.
Nice, clean environment. Staff are very friendly and helpful, always have time to listen to any concerns you may have and implement changes if needed. Good food and very nice rooms. Plenty of activities for residents to take part in.
Thank you for your positive feedback for our team at Briarscroft. We're glad to hear that you find the environment so clean and welcoming and that the staff are so friendly and attentive. We appreciate your kind words, thank you.
They are all a credit to the care profession as I know it's a hard job.
Thank you to you all. I know I can rest assured my friend is being looked after.
Thank you for your heartfelt comments and five-star review. We're so glad to hear your friend feels so cared for and part of the Briarscroft family. Your kind words truly reflect the dedication and hard work of our team. Thank you for your support.
Briars Croft is always immaculately clean and the staff are so attentive to residents. Friendly and helpful service always. We couldn't have asked for better care for a loved one - the entertainment for residents really makes it stand out and we would recommend it to anyone.
Thank you for your lovely feedback for our dedicated team at Briarscroft. We're so pleased to hear how much you appreciate the care, cleanliness and entertainment. Your recommendation means so much to us - thank you!
My Dad has been living in Briarscroft since July 2024. He is settled, well cared for and thriving in their care. Can't fault anything, From his own room being spotless and the care he receives daily is wonderful. Dad has been welcomed by all of the staff and treated like one of the family. His care needs are fully met and I can now enjoy a Father and son relationship once again. Briarscroft is highly recommended.
Thank you for your kind words for our team. We're delighted to hear your dad is thriving and so happy at Briarscroft. It's wonderful to know you can enjoy your time together again. Your recommendation means a lot to us, thank you.
What truly stood out was how they made an effort to keep us informed and involved. Regular updates, genuine communication and a warm welcome whenever we visited made us feel like partners in his care. The environment itself was warm and inviting with clean, well-maintained spaces and a calm, homely atmosphere. Briarscroft didn't just provide care - they created a safehaven where he could live with dignity and comfort. I wholeheartedly recommend them to anyone seeking compassionate and expert care for a loved one. They truly make a difference.
Thank you for your heartfelt review for Briarscroft. The team will be touched to read your kind words and so happy that they could provide your grandad with such wonderful care. Knowing that you felt welcomed and supported means the world to us. Thank you for your recommendation and your words of appreciation.
The care team and management, all staff are so lovely and friendly. I've already seen how thoughtful and caring they are to each resident, nothing is too much for them.
The place, all round, is spotless, very clean and it is very welcoming.
Thank you Briarscroft Residential Care Home for welcoming my mom.
Thank you so much for your kind words for the team at Briarscroft. We're thrilled to hear that your mum has settled in well and that you're so happy with the care she's receiving. Our team works hard to create a welcoming and loving environment for the residents and their loved ones and your feedback will mean so much to them, thank you.
This care home is truly exceptional. The care, time and compassion they show the service users is unparalleled. I have absolutely no hesitation in recommending this care home to anyone who is seeking accommodation for a loved one.
Thank you for your wonderful feedback for our team, who will be so proud to read your kind words about the exceptional care they provide. The staff at Briarscroft are passionate about providing care with compassion and dignity and it's heartwarming to know it has made such a difference. Thank you for your trust and recommendation - it means so much to our team!
My mum spent 2 weeks at Briarscroft Residential Care Home having respite care whilst she recovered from a leg injury. She thoroughly enjoyed her time there and had nothing but praise for the staff. The staff reciprocated a genuine warmth towards her which helped ease any concerns that I had about her staying in a care home for the first time. If she needs further respite care, Briarscroft will be the first phone call I make.
Thank you so much for your lovely review. We're delighted to hear that your mum enjoyed her stay with us at Briarscroft and that our staff were able to make her feel so comfortable and well cared for. It's wonderful to know we could provide peace of mind for both of you during her first experience in a care home. We would warmly welcome her back if she ever needs respite care again.
Staff helpful, especially at settling dad when anxious. Good communication when issues and when info needed. Friendly, welcoming environment.
Thank you so much for your kind feedback, we're glad to hear that our staff have been so helpful in settling your dad during anxious moments. Creating a friendly and welcoming environment at Briarscroft is important to us, and we're happy to know it's been a positive experience for you and your family. Your support means a lot, thanks again.
As soon as I viewed Briarscroft Residential Care Home, I knew that she would be happy here and I could finally breathe! The staff are kind, relatable and fun, they care for the residents so well without being patronising.
My mom has made friendships with other residents and it's happy.
This isn't the care home you imagine with residents sat in front of a TV like zombies. This is a happy and vibrant "hotel-like" home.
Food - amazing and plenty of it!
Hygiene - can't be faulted.
Decor - relaxing and lovely.
Garden - amazing and so useful for those who cannot get out into the community.
I will have missed so many things I would like to say but thank you Briarscroft for changing our lives!
Thank you so much for sharing your heartfelt feedback for Briarscroft Residential Care Home. We're delighted to hear how happy you and your mother are with the home and that it has been such a positive change in your lives. Such wonderful feedback means so much to the team and we will be sure to share this with them, thank you.
When I first came here, I was very shy and I did not know anyone but when I started to talk to them, I got to know them and I came out of my shell and now the charity has finished, I am volunteering here ever Wednesday. I run coffee and tea mornings on my own and now I get to know the staff and residents and I love coming here. I think it is a good experience to come here to volunteer or be on placement.
Thank you for sharing your experience at Briarscroft. We're thrilled to hear how much you've enjoyed volunteering and connecting with our staff and residents. Your enthusiasm and contributions are truly valued.
Clean home, my dad gets all his medication and meals. Staff are really helpful. He seems to be happy in the care home. Me and my brother know he's in good hands.
Thank you for your review for Briarscroft, your father certainly is in good hands.
A very positive experience was had when visiting my auntie. All the staff were smiling, helpful and very engaging. My auntie is very happy and the fact she is able to have her pet cat in her room is a bonus. I had a conversation with the management who are very understanding of my auntie's needs. I left feeling very happy and delighted she is a resident of such a fabulous and caring facility.
Thank you for your wonderful review of Briarscroft; the team will be delighted to read your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 14 Nov 2024
The team and residents at Briarscroft are celebrating after the home was shortlisted for the prestigious Caring UK Awards 2024. Our not-for-profit care home was nominated for the Management Team...
There are no upcoming events for Briarscroft Residential Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 05 Dec 2024Recipient: Briarscroft Residential Care Home
Accreditations
There are no accreditations posted yet for Briarscroft Residential Care Home.
Meet the Team (5)

I have worked at Sanctuary Care for 5 years and have been Home Manager at Briarscroft for 2 years.
I love my job because I love making a difference in our residents' lives and providing high-quality care.

I have worked at Briarscroft for 11 years and I love my job because I love helping people and making people feel good.

I love my job because I love making the residents happy.

I have worked at Briarscroft for 12 years and I love my job because I love all the residents and staff here.

I love my job because I love cooking and I love making people happy.
Frequently Asked Questions about Briarscroft Residential Care Home
What types of Care is Briarscroft Residential Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Briarscroft Residential Care Home have?
There are 66 Single Rooms.
What are the Facilities & Services at Briarscroft Residential Care Home?
Lift is one of the Facilities & Services.
How far is Briarscroft Residential Care Home to the centre of Birmingham?
5.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Briarscroft Residential Care Home to verify any information. View our terms and conditions. Briarscroft Residential Care Home has an Enhanced Service -more info.