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Alexandra View Care Centre

Lilburn Place, Southwick, Sunderland, Tyne & Wear SR5 2AF
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Alexandra View Care Centre, Sunderland
Alexandra View Care Centre, Sunderland
Alexandra View Care Centre, Sunderland

Alexandra View is a 62 bedded home organised over three floors. This purpose-built home accommodates service users with general residential and nursing and Dementia residential and nursing needs on a permanent, short stay or respite basis.

The home has many spacious living areas, where residents can relax, as well as providing opportunities to gather together for activities and shared interests. There are also themed areas including a hair salon, a bar and a dedicated activities room.

Care Provided by Alexandra View Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,175 - £1,175£1,175 - £1,175
Residential Dementia Care£1,175 - £1,175£1,175 - £1,175
Nursing Care£1,207 - £1,207£1,207 - £1,207
Nursing Dementia Care£1,218 - £1,218£1,218 - £1,218

Contact Alexandra View Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Margaret Roe(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (68)

Visiting

  • Open Visiting but please try to avoid mealtimes as these are protected for the benefit of service users

Parking

  • Large Car park on site

Alexandra View Care Centre Reviews (121)

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9.8

Alexandra View Care Centre has a Review Score of 9.8 (9.789) out of 10, based on 21 reviews in the last 2 years. Over all time Alexandra View Care Centre has 121 reviews.

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Showing 121 reviews matching selected criteria
Review from Tom P (Son of Resident) published on 2 July 2026 Submitted via Postal Card
Overall Experience

The home is friendly, clean, comfortable and secure. My father is clearly better in their more than capabile and expereinced hands. Very reasuring in such a traumatic time.

Reply from Sandra Ward, Operations Director at Alexandra View Care Centre

Thank you for you positive comments, we are pleased that you are reassured that your father is in capable hands with staff in the home, and it is a friendly., clean and comfortable environment for him. We will ensure this is passed on to the team

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Review from Rhona W (Wife of Resident) published on 24 March 2026 Submitted via Postal Card
Overall Experience

My husband has been in the caring hands of Alexandra View Care Home for nearly 12 years. This is an efficient, caring and welcoming home. All staff under the guidance of the present manager are simply the best. It is not good to single out staff I know, but the catering, reception and entertainment staff make it a home. It is teamwork, and all staff, nursing staff, are highly efficient and very patient, caring and understanding. It works because all staff care for the residents and deserve medals.

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Review from L G (Relative of Resident) published on 11 February 2026 Submitted via Postal Card
Overall Experience

My husband's grandfather was in Alexander View for several weeks following discharge from hospital. He was well looked after during his time there and I can not fault the nursing team and care staff. The home manager was friendly, and her door was always open if we had any concerns. Any issues we had were always dealt with quickly.

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Review from Kim F (Niece of Resident) published on 11 February 2026 Submitted via Postal Card
Overall Experience

My aunty was a resident here for a while and she loved it, very friendly, staff were great with her and the family, nothing was ever too much bother. I would highly recommend his service.

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Review from J A (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card
Overall Experience

Outstanding staff and level of care.

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Review from P A (Son of Resident) published on 18 November 2025 Submitted via Postal Card
Overall Experience

Excellent service.

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Review from E R (Sister of Resident) published on 6 October 2025 Submitted via Postal Card
Overall Experience

My sister has been a resident in Alexandra View for a number of years. She is well cared for by all staff members, who are pleasant and helpful at all times. The rooms are clean and comfortable. The food is excellent with a varied menu. There is an activities organiser who engages all residents in the planned activities.

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Review from Michael K (Son of Resident) published on 6 October 2025 Submitted via Postal Card
Overall Experience

We are very happy with mam's care. She has now been in the home for over three and a half years. She has been well looked after and cared for. We feel that all the staff care for mam as an individual. We are informed at all times of any problems, which have not been many in fact. The food she is offered is very good and mam seems to enjoy it. We are very pleased mam came here.

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Review from Monica W (Wife of Resident) published on 3 September 2025 Submitted via Postal Card
Overall Experience

My husband had a medical emergency, and all the staff looked after him very well. After a small stay in the hospital, he was glad to be back to the home and all the friendly staff as he feels at home in there now, and well cared for.

Reply from Vicki Rees, Regional Operations Manager at Alexandra View Care Centre

Thank you for taking the time to complete a review and we will pass your kind comments onto the care team who support your husband

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Review from Colleen R (Sister of Resident) published on 3 September 2025 Submitted via Postal Card
Overall Experience

Quite satisfied, no complaints.

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Review from D M (Resident / Service User) published on 5 August 2025 Submitted via Postal Card
Overall Experience

I would recommend this place to anyone.

Reply from Vicki Rees, Regional Operations Manager at Alexandra View Care Centre

Thank you for taking the time to complete a care review, all at Alexandra View strive to provide the best care possible for all those who live within the care home and will pass on your kind comments to the staff team

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Review from D K (Resident / Service User) published on 27 June 2025 Submitted via Postal Card
Overall Experience

Very good care, staff are very helpful. Excellent service. Meal times are very good. If I don't like the meals, I get an alternative. If I don't want a shower, all I have to do is ask. Medication always on time.

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Review from Sandra M (Resident / Service User) published on 21 May 2025 Submitted via Postal Card
Overall Experience

I have no complaints at all. One of the best care I have ever seen. The staff are really friendly and cooperative. The food is excellent and the home is extremely clean. The manger is caring and considerate.

Reply from Honor Keatley, Group Business Development Director at Alexandra View Care Centre

Thank you so much for taking the time to write such a thoughtful review.It's great for our team members to read what a positive impact they have on family members as well as our residents.With best wishes,

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Review from C J (Granddaughter of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

I came to the home to see my Grandad and I was pleasantly surprised by how well he is thriving. He has a fantastic unit with a private garden and they have a dog! Such joy for my Grandad. I cannot thank the staff (and the dog) enough!

Reply from Vicki Rees, Regional Operations Manager at Alexandra View Care Centre

Thank you for completing a review for Alexandra View and pleased that your Grandad has settled and thriving in the home and is enjoying the company of the resident dog. I will pass on your kind comments to the staff team.

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Review from G F (Grandson of Resident) published on 7 April 2025 Submitted via Postal Card
Overall Experience

The care my nana received was exceptional. Staff were wonderfully caring and looked after the whole family. Nothing was too much trouble. I would recommend this home.

Reply from Vicki Rees, Regional Operations Manager at Alexandra View Care Centre

Thank you for taking the time to complete a review and that you and your family were happy with the care of your Nana. We will pass these lovely comments onto the staff team.

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Review from Marie C (Resident / Service User) published on 2 April 2025 Submitted via Postal Card
Overall Experience

Excellent friendly staff and manager. Good food and all treatment. Nothing is too much. It's just like family!

Reply from Honor Keatley, Group Business Development Director at Alexandra View Care Centre

What a fantastic review, summing up exactly what we are trying to create at Alexandra View.Thank you so much for sharing your thoughts and for leaving us a great rating!With best wishes.

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Review from Gillian H (Daughter of Resident) published on 6 February 2025 Submitted via Postal Card
Overall Experience

I am delighted with the care provided for my mum. The staff are so caring and considerate and all of her needs are provided for. I have every confidence that this will always be the case and can see how Mum is content and happy in her surroundings. All of this gives me peace of mind and I believe that Mum couldn't be better cared for anywhere else.

Reply from Honor Keatley, Group Business Development Director at Alexandra View Care Centre

What a truly wonderful review, thank you so much for sharing. It's great for our team members to read what a positive impact they have. It's lovely to read that your mum is happy and content and that in turn, you have peace. With best wishes.

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Review from Paul A (Resident / Service User) published on 31 January 2025 Submitted via Postal Card
Overall Experience

Excellent. Cannot praise them enough.

Reply from Sandra Ward, Operations Director at Alexandra View Care Centre

Thank you for your kind comments, we will ensure it is passed to the team at Alexandra View.

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Review from P B (Resident / Service User) published on 18 September 2024 Submitted via Postal Card
Overall Experience

Excellent care, no complaints.

Reply from Sandra Ward, Regional Operations Manager at Alexandra View Care Centre

Thank you for your kind comments, I will ensure this is passed to the manager and the staff team.

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Review from S M (Resident / Service User) published on 18 September 2024 Submitted via Postal Card
Overall Experience

The staff are always here to help and support. The management is always here to help you when needed. There is always good food with a very good selection.

Reply from Sandra Ward, Regional Operations Manager at Alexandra View Care Centre

We are so pleased you are enjoying the food and that you have a good choice it is very important to us to have residents feedback. I will ensure your kind comments are also passed to the manager and the staff team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Alexandra View Care Centre.

Upcoming Events

There are no upcoming events for Alexandra View Care Centre.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Alexandra View Care Centre.

Accreditations

There are no accreditations posted yet for Alexandra View Care Centre.

Meet the Team (1)

Margaret Roe
Margaret RoeJob Title:Registered ManagerJoined: 2025

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Frequently Asked Questions about Alexandra View Care Centre

What types of Care is Alexandra View Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alexandra View Care Centre have?

There are 68 Single Rooms.

What are the Facilities & Services at Alexandra View Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Alexandra View Care Centre to the centre of Sunderland?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra View Care Centre to verify any information. View our terms and conditions. Alexandra View Care Centre has an Enhanced Service -more info.