






Alexandra View is a 62 bedded home organised over three floors. This purpose-built home accommodates service users with general residential and nursing and Dementia residential and nursing needs on a permanent, short stay or respite basis.
The home has many spacious living areas, where residents can relax, as well as providing opportunities to gather together for activities and shared interests. There are also themed areas including a hair salon, a bar and a dedicated activities room.
Care Provided by Alexandra View Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexandra View Care Centre for full pricing details and T&Cs.
Contact Alexandra View Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Roseberry Care Centre (England) Ltd
- Private Owned
Person in charge
- Margaret Roe(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (68)
Visiting
- Open Visiting but please try to avoid mealtimes as these are protected for the benefit of service users
Parking
- Large Car park on site
Alexandra View Care Centre Reviews (121)
Alexandra View Care Centre has a Review Score of 9.8 (9.789) out of 10, based on 21 reviews in the last 2 years.
Over all time Alexandra View Care Centre has 121 reviews.
Staff are kind and will do anything for you.
Thank you for your lovely comments about the staff in Alexandra View. We will ensure this is passed on to them.
Staff are helpful.
Thank you for your comments, we will ensure this is passed to the staff team.
No complaints. Staff are very helpful and do anything to help you.
I am so pleased you are finding the staff helpful and assisting you, we will ensure this is fed back to the staff team.
The excellent staff are an exceptional set of first-class carers and doctors. I would recommend anyone looking for a place of care and attention. Top class, excellent care.
Thank you so much for your lovely comments, I am pleased you are well cared for by the staff team within Alexandra View and will pass on your kind comments
Everybody is lovely.
Thank you so much for your kind comment, I will ensure the staff team are informed.
Great service from staff towards relatives and residents. Dad is always looked after really well. The staff and manager are always there to answer queries and very understanding.
Thank you for your positive feedback about the care your dad is receiving and that you are happy with the service provided. I will ensure this is passed on to the team.
I have no complaints with the staff, the home or the food. The room is clean and comfortable and the staff are all very friendly and pleasant.
Thank you for your positive comments I will ensure it is passed on to the staff team at Alexandra View.
Mam resided at Alexandra View for the last 10 years until she passed away on 28th January 2022. Throughout her time at the home, she was treated with dignity and respect and never wanted for anything as the staff cared for Mam excellently. She classed all staff as her extended family. I can't thank the staff and the manager enough for making Mam's final days peaceful and giving Mam dignity and love till the end.
Please accept my sincere condolences at the sad loss of your mam, and thank you for your kind comments in respect to her care whilst in Alexandra View. I will ensure this is fed back to the manager and the staff team.
This care home is poorly run. If you ring them prepare to wait, when you speak to someone, they might not even know the person you are asking about. Property goes missing, even down to teeth. My mam spent four short weeks here, was not looked after properly, thankfully she was taken into hospital, where the staff were fabulous. We as a family were not informed of anything till it was too late. Getting my mam's belongings back is hard enough without coming across unironed clothing, dirty clothing, even hot water bottles still with water in them. I would not recommend this place to anyone.
Please accept my sincere apologies if you felt your mother's stay was not to an acceptable standard. We take all concerns very seriously, I will discuss with the manager and ask her to contact you directly to discuss the issues you have raised further.
Staff very good. Pleasant. Very, very helpful.
Thank you for your positive comments we will ensure this is passed to the staff team.
Meals are excellent.
I am so pleased you are enjoying the food in Alexandra View I will pass your comments on to the Cooks and Kitchen staff.
The experience was fabulous. Could not wish for better care. All the staff were amazing and could not do enough for me, made me feel so welcome from the minute I came in.
Thank you so much for your lovely review of your stay in Alexandra View, we will ensure this is passed on to the staff team.
Everything is excellent, very understanding, helpful. I know my mam is well cared for. The staff go beyond the call of duty and the manager is lovely and cares as do the staff for all the residents. Nothing is too much trouble and the care is lovely. I would recommend highly. Very comfortable and nice surroundings, always staff about to help. Can't praise enough.
Thank you for your positive comments, I am pleased that you and your mum find the staff team caring, helpful, and understanding and that you would recommend the home. I will ensure your comments are passed on to the manager and the staff team.
Very, very nice.
Thank you for taking the time to give feedback on your experience of living in Alexandra View, we will ensure this is passed on to the staff team.
Staff extremely helpful. Management very helpful.
Thank you for your positive feedback about the team in Alexandra View, we will ensure your comments are passed on to them.
Very good generally.
Thank you for your response, I will ensure this is passed on to the team.
My mother was recently in Alexandra View for a two week period - the worst two weeks of her life. The lack of staff and attitude of those that were present was disgraceful. Phones not being answered when you call to ask how she was doing, or if they were, promises made for callbacks not kept. Mother unable to have a visitor - despite Covid restrictions being lifted. Staff not meeting her needs - still waiting for coffee/teas that were requested. Request made for podiatry service not met. Food disgusting, clothing not washed. Also saw a visitor being asked to take a lateral flow test in the lobby where others were waiting - but there were inadequate facilities to do so.
Please accept my sincere apologies if you felt your mothers stay was not to an acceptable standard, we take all concerns very seriously and I am aware the manager has contacted you direct to discuss the issues you have raised further.
Because everybody is lovely.
Thank you for your kind words; I will ensure this is passed on to the team.
All the staff are very friendly and helpful.
Thank you for your kind comments, I will ensure this is passed on to the team.
My husband has been under the care of Alexandra View Care Centre since July 2014. Although through this time there have been many managers the staff have always maintained the highest standards of care, they treat all residents as if they were members of their own family. They extend their care also to myself.
I am so pleased to hear that the staff provide a high level of care and that both your husband and yourself feel part of the Alexandra View family. I appreciate you will have seen some changes in management since 2014 but we are confident that we have a strong supportive management team. I will pass on your comments to the staff team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Alexandra View Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Alexandra View Care Centre.
Accreditations
There are no accreditations posted yet for Alexandra View Care Centre.
Meet the Team (1)

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