






Alexandra View is a 62 bedded home organised over three floors. This purpose-built home accommodates service users with general residential and nursing and Dementia residential and nursing needs on a permanent, short stay or respite basis.
The home has many spacious living areas, where residents can relax, as well as providing opportunities to gather together for activities and shared interests. There are also themed areas including a hair salon, a bar and a dedicated activities room.
Care Provided by Alexandra View Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexandra View Care Centre for full pricing details and T&Cs.
Contact Alexandra View Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Roseberry Care Centre (England) Ltd
- Private Owned
Person in charge
- Margaret Roe(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (68)
Visiting
- Open Visiting but please try to avoid mealtimes as these are protected for the benefit of service users
Parking
- Large Car park on site
Alexandra View Care Centre Reviews (121)
Alexandra View Care Centre has a Review Score of 9.8 (9.789) out of 10, based on 21 reviews in the last 2 years.
Over all time Alexandra View Care Centre has 121 reviews.
They look after my brother to the best of their ability.
Thank you for your kind comments I will ensure this is passed on to the team.
Staff are pleasant and I am supplied food to my liking.
Thank you for your kind review, we will share your comments with the team.
My overall experience at Alexandra View Care Centre was a very pleasant one. I was treated with dignity and respect at all times. All staff were always available to help with any support I needed. Food was beautiful and the rooms and building was always immaculate. Can't thank everyone enough for making my stay a pleasant one.
Thank you for your very kind review, we will share your positive feedback with the team.
Very nice home, clean and tidy, really friendly and helpful staff, especially 2 members of staff in particular who have been extremely helpful.
Thank you for your feedback; it is much appreciated. I will pass your kind comments to the staff team.
Been great, treating my family member with dignity and respect with her challenging behaviour. Keep family updated when they could. Keep up the good work.
Thank you for your feedback it is much appreciated, I will pass your kind comments to the staff team.
Happy with the care my mother receives. Staff are polite, helpful, and attend to mum when needed.
Thank you for your positive feedback on the care your mum is receiving in Alexandra View, and that you find the staff polite and helpful, we will ensure this is passed on to the team.
Our uncle has been a resident since July 2020, he has settled in lovely and we are happy with the care he is receiving. He has gained weight so he is happy with the food.
Thank you for your positive review. I am pleased that your Uncle has settled in well and that you are happy with his care. I will ensure this is shared with the team.
Polite and high level of care.
Thank you for your positive comments I will ensure this is passed on to the team.
I am happy here. The meals are lovely and the staff are very good. I feel very safe, at home.
I am so pleased that you feel safe at home and that you are enjoying the meals, it is very important to us that you are happy and the care staff look after you well. I will pass your comments on to the team.
I have been well cared for and happy - always caring that I was comfortable. I am happy and safe in this home.
Thank you for taking the time to complete the questionnaire, I am so pleased you are comfortable and happy living in Alexandra View and you are being well cared for.
Dad went into this home via a crisis team, I was a bit apprehensive at first, they accepted him very well. Even with his confusion he was cared for from day 1, got his medication sorted out and he became a different person even though he had the illness he had. I truly believe that Dad only lived as long as he did due to the unwavering care and commitment of all the staff, past and present. Can't praise them highly enough, Dad lived 5 and a half years due to their care.
Thank you so much for your kind comments, your dad will be greatly missed by the staff team, I will pass on your comments and thanks to the team.
Helpful and responsive staff.
Thank you for your positive feedback it is much appreciated.
Been to see my twin sister, so pleased she is being looked after in this home.
It is always good to hear the feedback from relatives. I am pleased you are happy with the care your sister is receiving which we will pass on to the team in Alexandra View.
My uncle appears well cared for by helpful and friendly staff. He appears settled and happy during what has been a difficult and turbulent time for everyone.
Thank you for your feedback I am pleased that your uncle has settled well and is happy in Alexandra View, the staff all work very hard and we will pass on your feedback. Regards, Sandra.
Staff are very efficient and helpful. My uncle has settled really well and is very happy.
I am so pleased your uncle has settled into Alexandra View, thank you we will pass on your comments to the staff team. Regards, Sandra.
Alexandra View has been a huge support to my mother since she moved in. The staff are excellent, welcoming, approachable and helpful. I can say they have taken a great deal of stress and worry off my shoulders. My mam was in initially for an assessment, but due to how she settled in there, I didn't want to move her in case that caused further upset. I haven't regretted that decision.
Michael thank you so much for such positive feedback, I will pass your comments onto the staff team. Regards Sandra.
Visited my mam this afternoon at Alexandra View (within covid regulations), we hadn't seen mam for weeks due to her being in hospital with a broken hip, we didn't know what to expect, as when we rang her she would be initially tearful and missing her family, wanting to be home. Mam has never looked so well and definitely well looked after, she took great pleasure in showing us her nails which had been manicured, the staff are so caring and this was evident throughout the visit. The staff were so accommodating and couldn't do enough for my mam or us as a family. Mam said the home was so clean and that her room was lovely.
Thank you so much for your lovely comments, we will ensure it is passed to the care team looking after your mam.
My dad had only been in two days when they labelled him as something he is definitely not. The manager did not like our opinions, so he thought that gave him the right to play God and use my dad as a weapon against us. He said one of us could go inside and visit and the others could visit outside and he took that away from us. So out of six of us, only one could see Dad, when there are other visitors visiting loved ones outside. His job is in the care sector when clearly caring is definitely not in his nature. The place is filthy! And I have also seen a child gate at a resident's door so they could not get out. I was so appalled by that.
All concerns are taken seriously and this has been investigated through Roseberry Care Centres Complaints Procedure and the response sent to the daughter of the resident in writing. In respect to the visiting, unfortunately, due to the COVID-19 pandemic, all visiting restrictions have been strictly...
The staff are very efficient and always willing to deal with any concerns. I just think the lost off care is very expensive.
Kind and friendly staff. Always clean and tidy. Security is good.
Thank you for your positive review; we will ensure your kind words are shared with the staff team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Accreditations
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Meet the Team (1)

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