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The home has many spacious living areas, where residents can relax, as well as providing opportunities to gather together for activities and shared interests. There are also themed areas including a hair salon, a bar and a dedicated activities room.
Care Provided by Alexandra View Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexandra View Care Centre for full pricing details and T&Cs.
Contact Alexandra View Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Roseberry Care Centre (England) Ltd
- Private Owned
Person in charge
- Margaret Roe(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (68)
Visiting
- Open Visiting but please try to avoid mealtimes as these are protected for the benefit of service users
Parking
- Large Car park on site
Alexandra View Care Centre Reviews (121)
Alexandra View Care Centre has a Review Score of 9.8 (9.789) out of 10, based on 21 reviews in the last 2 years.
Over all time Alexandra View Care Centre has 121 reviews.
All the carers and staff do a brilliant job under the difficult circumstances never more so in lockdown. Thank you.
Thank you for your very positive review; we will ensure your kind words are shared with the staff team.
My friend has been residing in Alexandra View since just before the COVID-19 pandemic started. On arrival, the staff were very welcoming and could not do enough to accommodate. I speak to my friend on her mobile often and she always has good stories to tell from her day. The staff often ring the family with regular updates.
Initial impressions of the home were very good but I do feel more could have been done to maintain contact between mam and her family, perhaps regular organised calls or better still video call?
Maybe window visits could be arranged similar to the ones I have seen on news programs.
My mam initially went into care as she needed a hospital assessment bed after a fall. due to Covid-19 and not being able to return home, she is still in their care. When I was allowed to visit I found everything excellent. Staff were very friendly and caring to mam's needs. There were excellent activities provided by the activities lady which brought out a marked difference in mams behaviour and attitude. I have been unable to see mam since lockdown but the carers have kept me updated on her well-being. Thank you.
Never had any bother, staff are lovely, kind, friendly. Sometimes they take my mam out for walks.
Both my parents are at Alexandra View and seem to be happy and I know that they are being looked after so I do not need to worry.
It was difficult when it agreed mum would need professional care. I found staff very supportive to family as well as mum. At first, it was hard to visit knowing she would stay there. Staff were excellent reassuring me all the way and helping me, giving me a synopsis of mum's day. I am happy she is very well cared for.
Since the takeover almost 2 years ago, there has been a huge change in how the home is run. The changes are highly positive and the staff are fantastic with my dad now. He tends to be very vocal and can make people jump. However, through this distress, other's and staff chat with him and see to all care needs. After a short stay in the hospital, the home staff were very quick and responsive with realising his health was not good and got him the medical help needed at the time.
Mam was very happy in the home and was well cared for, with respect and dignity.
They still manage a smile and a song, maybe more staff would be helpful.
My wife has been in this care home for two weeks. In that time I have found all the staff to be very friendly and helpful.
Rooms are very small and decor is to a very poor standard ie far too dark and dingy.
I feel that the home gives a good standard of care, due to limited staff.
Thank you for your comments - staffing is in line with dependency of the current service users and is reviewed regularly to ensure enough staff are on duty to meet service users needs.
It was a difficult decision to place my dad into care. After viewing several homes we decided on Alexandra View. We soon realised we had made the right decision, the care and support from the staff was second to none. My dad was very happy and settled in very well. He loved the staff and he held a special place ion their hearts too.
The staff were excellent looking after the resident and I would like to thank everyone for their support and help.
During periods of illness changes have been recognised quickly, assessment and treatment timely. Staff are very approachable and deal quickly with our concerns, also establish contact quickly in times of conditional change.
Staff are all visible, friendly and keen to assist. Residents are a priority however their care attends to the family even to contact me when my dad didn't visit at his usual time checking he was well! Above and beyond care.
Activities are excellent and they involve my auntie at all times.
The manager is very nice and helpful and interacts with residents and family.
I feel there could be room for improvement with the laundry as cloths go missing and never seem to be replaced.
The meals are more filling and nutritious and the care is a lot better since the new manager took over.
Overall my visiting experience to the home was very good. The atmosphere as you enter the building is very pleasant and welcoming. The staff are very friendly and supportive and will help or advise you in anyway they can.
Very happy with the care that my grandmother is receiving. When entering the home there is a cheerful and friendly atmosphere. The home is clean and smells fresh. The staff are all very helpful with any questions I have regarding my nana.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Meet the Team (1)

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