Park House Care Home

Park Lane, Guisborough TS14 6EP
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Top 20 carehome certificate
9.9 187 Reviews
  • Park House Care Home, Guisborough
Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people.

The home prides itself on its prime location in the market town and was lovingly named by the pupils of St Paulinus RC School in 2011.

With its extensively trained and kind care team, Park House offers a warm and welcoming atmosphere from the moment you walk through the door.

Across the three communities, Park House offers hotel-style décor and furnishings, from the modern reception area to the popular lounges and dining areas.

There are a range of seating areas to choose from at Park House, from quiet corners overlooking the beautiful Guisborough Forest, to spots where Residents can enjoy a board game together, or perhaps a glass of their favourite tipple by the cosy fireplace. The dining rooms are a popular place for Residents to socialise and sample the homemade dishes on the menu.

Residents’ bedrooms are spacious, light, airy and tastefully decorated, with many overlooking the local countryside and Guisborough Forest. All rooms have ensuite wet rooms, and those in the Garden Suite also have direct access to a private patio, where many Residents enjoy sitting in the sunshine, planting flowers, and feeding the birds. Residents are invited to decorate their rooms with treasured belongings and items of furniture, to help Park House feel like a home from home.

Park House provides a varied activities programme, including arts and crafts, baking, local excursions, and entertainment. Residents also enjoy visiting the on-site hairdressing salon, nail bar and cinema room, as well as relaxing in the peaceful communal garden. Themed activity stations are also available and are carefully designed for those living with dementia.
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Care Provided by Park House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1334
  • RESPITE Self-Funded Residential Care: from £1426
  • RESPITE Self-Funded Residential Dementia Care: from £1467

These prices are only a guideline, please contact Park House Care Home to find out the exact price for your requirements.

Contact Park House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Park House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jennifer Draper (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Park House Care Home Reviews (187)

9.9

Park House Care Home has a Review Score of 9.9 (9.948) out of 10, based on 32 reviews in the last 2 years.
Over all time Park House Care Home has 187 reviews.

Overall Experience
  • 163
  • 23
  • 1
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Date Published
  • 187
  • 9
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  • 32
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Reviewer Connection to Park House Care Home
  • 63
  • 31
  • 14
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  • 13
  • 10
  • 8
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  • 4
  • 3
  • 1
  • 1
  • 1
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Total of 187, showing 161-180
Review from Kim L (Daughter of Resident) published on 31 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park House is a great home. All the staff are happy and caring. My mum has massively improved and is very happy here. The home is immaculate and a very good place to live.
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Review from Elaine A (Niece of Resident) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all staff very pleasant, caring and fun with the residents. My auntie is very happy staying at Park House.
Park House is very clean and the staff are very happy to attend to any concerns I have.
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Review from Carol R (Daughter of Resident) published on 27 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited several care homes in the past years and I find this one is far superior.
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Review from L P (Wife of Resident) published on 10 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is the third care home that my husband has been in and I moved house (30 miles) to get him a place in Park House which was recommended by two independent people. My husband is happy and well settled and I have a good, friendly relationship with the staff. As with all the care homes that I have
experienced, I would like to see more presence on the floor from management as it gives the residents' families assurance that any problems are dealt with.
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Review from Colin M (Son of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Park house 3 months ago and I was impressed bu how quickly staff understood and met her needs. Whenever I have asked, the member of staff concerned has always been aware of what my mother has been doing, how she has been entering and how she's feeling. Park House provides a lovely
peaceful environment, and I have always been made to feel welcome.
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Review from David C (Nephew of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt came into Park House in September 2016. In the 6-7 months, she has been in Park House she looks a whole lot better than she was before, due to the excellent care and attention she is receiving from the excellent staff. I would have no hesitation in recommending Park House to anyone else in need
of care and attention.
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Review from Les P (Son of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than satisfied with the excellent care provided by the staff at Park House.
The support that I get from the manager in the home is outstanding.
Thank you Park House.
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Review from V G (Son of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's care has been excellent.
The staff look after him well and always attend to his needs with care and show a good level of empathy.
Our family are pleased he is living in a comfortable and modern care home which is both clean and organised.
Activities are of a very high standard, particular
praise to the activity leader.
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Review from Kim W (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am grateful that I have found somewhere that ticks all the boxes.
I'm honoured that my mum was offered a place here and so grateful for how easy the staff made it for mum to move here.
And a big thank you for the support the staff have given me throughout the process.
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Review from Audrey O (Resident) assisted by family/friend published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sorry for scoring all "excellent" but that's just the way it is.
Five stars all the way.
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Review from Elizabeth W (Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came into Park House on 26th September 2016 as I could not manage at home.
Since moving in I found it to be like home from home.
The facilities are excellent in every way.
Plenty of entertainment and things to do.
The staff are always helpful and friendly.
Nothing is too much trouble to them.
The
food is always very good with plenty of choices on the menu.
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Review from Simon P (Son of Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the beginning, my father has been treated with respect, dignity and professional care. The home is always welcoming and full of activity.
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Review from Derek C (Nephew of Resident) published on 10 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since my aunt has been in the home - and I think she was possibly the first resident - she has been very well looked after and has always been happy here.
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Review from A J (Daughter of Resident) published on 7 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has lived in the home there have been some difficult times due to illness.
During these times the staff are very caring and nothing is too much trouble for them. We thank them very much.
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Review from A Q (Daughter of Resident) published on 7 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have no negative comments to make regarding Park House. My mother has been a resident her for over a year and I find that nothing is too much trouble for all the staff on the floor.
My mother has always been treated with both respect and good humour, always maintain her dignity.
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Review from Roy W (Husband of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident of Park House for the last 12 months of her life - she had Alzheimer's.
Her treatment was everything we had hoped for.
He was treated with care and consideration - even with love - and was happier there than she had been in her last days at home.
She settled in immediately
and never expressed any wish to leave.
The staff and facilities were excellent.
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Review from J L (Wife of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have used the care home for 7days respite for my husband. The staff were always very helpful and cheerful, nothing was a trouble.
The house has a lovely atmosphere and was very light and airy.
Unfortunately, he had a fall on the last day but it was handled quickly and efficiently and I was kept
informed at all time.
I would definitely use the home again.
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Review from Christine M (Friend of Resident) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home to be very helpful and caring. My friend seems to be very happy here and is treated with lots of kindness and love.
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Review from Juliette B (Daughter-in-law of Resident) published on 14 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care received by my late mother in law was outstanding. We cannot recommend the staff enough, nothing was too much for them.
Unfortunately, my mother in law passed away at the beginning of June, but the kindness and care given to her during her last years at Park House was brilliant.
My husband
and I cannot be more grateful for all that was done for her.
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Review from A A (Daughter of Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good standard of care with friendly, helpful and caring staff. Good and spacious facilities. Slightly pricey for this area but pleased mum is well looked after.
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Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.948 for Park House Care Home is calculated as follows: ( (363 Excellents x 5) + (20 Goods x 4) ) ÷ 383 Ratings = 4.948
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (0)

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