Park House Care Home

Park Lane, Guisborough TS14 6EP

Park House is a beautiful, purpose-built care home set in the market town of Guisborough and was named by the pupils of St Paulinus RC School on 14 September 2011. Park House is run by an experienced manager who values each and every individual who comes to stay at Park House and ensures their every need is attended to.

Park House is decorated throughout to the highest standard, with spacious living accommodation comprising of several smaller lounges and dining areas. The bedrooms have been designed to be large and well-equipped and all come with en-suite facilities, including their own shower. Those in the Garden Suite also have their own front door. The home has all the facilities you might expect and some you might not, such as plasma televisions in the lounges and in some of the bedrooms, a beauty salon, direct dial telephones in every room, unlimited WiFi access and a cinema.

As well as having a beautiful interior, Park House has beautiful landscaped gardens for residents to enjoy the fabulous views of Roseberry Topping.

Group: HC-One

Person in charge: Alishia Calvert (Home Manager)

Local Authority / Social Services: Redcar and Cleveland Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 56 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Sensory Impairment

Admission Information: Ages 55+.

Single Rooms: 56

Rooms with ensuite WC: 56

Facilities & Services: Respite Care • Separate Dementia Care Unit • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Park House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.9 (maximum of 10) for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 71 Reviews over all time. This Average Rating is also the rating value for Park House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 49 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.851 for Park House Care Home is calculated as follows: ( (713 Excellents x 5) + (116 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 833 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Park House Care Home is based on 49 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 49 Reviews ÷ 11.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Park House Care Home has a Review Score of 9.9 (9.851) from 71 Reviews


Average Ratings

  • Excellent
    63
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Park House Care Home?

  • Extremely LIKELY
    66
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Park House Care Home

  • Daughter of Resident/Service User
    22
  • Friend of Resident/Service User
    10
  • Son of Resident/Service User
    8
  • Resident / Service User
    6
  • Niece of Resident/Service User
    5
  • more

Lovely clean and modern care home. Couldn't wish for any place any better for my mam to be. Caring, lovely staff.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

The care and support my father has received since moving to Park House in 2016 have been second to none.
The staff who look after him are extremely caring and professional, they have supported him through some long bouts of bad health, ensured all possible was done to aid his recovery and improve his well-being. Since my dad arrived at Park House he has been welcomed into a caring home, staff have taken time to get to know him, his likes/dislikes and have always provided support to us as relatives through their care and attentiveness.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My nana has been looked after at Park House for the last few weeks and we are all delighted with the care she has received here. The food is exceptional and staff here have a wonderful attitude showing lots of care and compassion. The whole family are very happy that she is here.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Park House is a friendly home run by polite, happy and very caring people. It is lovely to be greeted by smiling faces 100% of the timer. I love to see a manager that involves herself in events and activities with the residents. The way the staff treat the residents with dignity and respect is second to none. A fabulous home.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I cannot praise the staff at Park House enough for their kindness, support and help my mother received during her stay at Park House. If there was a higher praise than excellent Park House would definitely receive it.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Could not recommend this care home enough. Staff and the care they provide is amazing and individualistic.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

The home's really clean and everyone can't do enough for you.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

When I visited Park House with my family we were all extremely impressed by the friendly welcome from the staff. The home is clean airy and tastefully decorated. I came here for 2 weeks and stayed for 7. If I ever need rest and respite again it certainly will be at Park House.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mum has been in this home for 3 years. She is very settled and is loved by all the staff who always pay her special attention. When mum went to Park House, she was in the last stages of dementia. Since being in there she seems happier and has improved in her wellbeing. She is always happy.

How likely would you be to recommend Park House Care Home? Likely

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Average Rating:   4.7 out of 5

I have found staff always very caring and helpful and supportive.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

The staff at Park House are fantastic, very caring and attentive towards my mum. My mum tells everyone how much she loves her "home".

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Excellent surroundings, warm and friendly atmosphere, caring and patient staff towards residents. Helpful and friendly to visitors, more like a hotel with 5 stars than a care home. Really super place.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

On visiting my friend for the first time, I was made very welcome and was struck by the happy atmosphere of the staff. The building is very fresh and nicely designed. My friend took great pleasure in showing me around and seemed very happy to take pride in the place. I am very pleased for her!

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

All the staff were extremely professional when looking after my mam. All her care needs were always met. My mam was always well presented and looked well cared for. The staff on the Grace Unit were fantastic. They were always friendly, professional and very thoughtful. Would definitely recommend.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Staff are all very friendly, very professional and approachable. All residents were always looking well cared for and happy. Couldn't think of any negativity, absolutely outstanding cleanliness and the home always smelt fresh and clean. Honestly, would very much recommend Park House. Always different activities going on within the home.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I visit Park House on a regular basis and always receive a warm welcome. The care that the staff provide to their residents never ceases to amaze me. The activities and entertainment for the residents are excellent and varied keeping the residents happy and stimulated.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Park House is a lovely home, all the staff are very helpful and lovely. The home has a lovely relaxed atmosphere. The staff make everyone feel welcome.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Good to have a choice of menu. Staff happy. Reassuring to know there's 24/7 cover - got intercom buzzer.

I like it when we get musicians or singers in.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Staff always helpful. Will do anything for you.
Always feel happy leaving mam in their care.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I think the care given at Park House is excellent. The home is always clean and tidy and smells lovely. The staff are always happy to help and very friendly. My partner's gran always seems happy and has settled in lovely.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

May I just say what a pleasure it is to visit Park House. Everyone is kind and very respectful to residents and family members.
It is kept lovely and clean, very friendly and the residents have a wide choice of entertainment. Thank you to everyone, keep up the good work.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Such a warm welcome from entering the building to stepping back outside. Everyone is so pleasant and you basically feel right at home. It is so nice I would live there myself. Well done to all for creating such a lovely atmosphere and keeping it very clean and tidy at all times.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am very happy at Park House. These girls work hard and it is long hours for them. I am kept nice and clean and well fed and that is important when you are old. The entertainment is good and the home is nice and clean.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother-in-law has settled in lovely.
All the staff are lovely and friendly. All the staff are very helpful. The home is always clean and tidy and always has a lovely warm atmosphere.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I love it here it's lovely the people are nice. I enjoy the food and the staff look after me very well.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

A lovely care home with excellent caring staff at all levels.
Park House is very well maintained and clean and there are excellent facilities for residents.
We visit at all times and always find staff attentive.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

This is a fantastic home very much like a home from home for my grandma. She is surrounded by her own belongings which she is used to, the home is very clean and residents are well looked after. The staff are all lovely and caring, very tuned into individual needs and understanding of various conditions and most importantly patient. We as a family wouldn't want gran anywhere else.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Good nursing home, standards of care are good. It's clean and inviting. I feel like my gran is being taken care of well.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Very clean, staff very helpful no faults what so ever, care home is within a short walk from my home very convenient. I would definitely put my name on the list for Park House

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I come and visit my gran 3-4 times a week I am always made to feel when there are activities on e.g puppet shows, choirs singing etc. The staff always try and get all the residents involved. I love to see the smile on my grans face at these events. Your staff are the most loving and caring people I have ever met.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My Mam came to Park House for respite. From the moment she came through the door she has been treated excellently. We have been kept informed about all aspects of her care. Every member of staff meets and greets you with a smile and a few words. There are different activities each day which residents and families, if visiting, can join in. You are welcome any time, day or night. You are invited to stay for meals with your family member if you wish to. Excellent service.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

This is a wonderful home, very clean, fresh and comfortable. There are always smiling faces which greet us as we walk thru the door to visit my grandmother-in-law, the staff are so kind, happy and helpful, nothing is too much for them. Gran seems very at home and content at Park House, its very reassuring and puts our minds at ease that she is so well looked after, care, attention and assistance is just a call button away for her. It's clear that she and other resident's needs are paramount to the staff. The food seems to go down very well, the snacks always seem welcome, the entertainment calendar within the home is fantastic and keeps the residents engaged and socialising with one another.
Couldn't ask for anything better.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have been to visits my grandmother-in-law on several occasions. Park House is a beautiful home, all the staff are amazing and could not be more helpful if they tried. Such a warm friendly and welcoming home. My relative is so happy and settled and knows this was the right move for her. All the staff get to know the residents and help out regardless of roles.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Enjoyed our visit. Very friendly staff. It is a lovely home, very clean and tidy. Always made very welcome.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Park House is a brilliant home. I come to visit two friends who I have known since I was a child. They both are very happy at Park House. Would recommend to anyone who was looking at homes. Very well presented and clean.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I think that this care home is excellent and would definitely recommend it. All the staff members are great with the residents and family members. There is always something on for the residents eg shows. The shows are fabulous and the residents all love it.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Always find the staff very helpful and friendly.
The home is nicely decorated and welcoming.

How likely would you be to recommend Park House Care Home? Likely

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Average Rating:   4 out of 5

The staff make this home special. They are caring and treat the residents with dignity. They are friendly and are very aware of each resident's individual needs. There are plenty of activities for the residents to take part in. The food is very good. I am very happy with the standard of care which my relative receives.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I visited nearly all the care homes in this area before I made the decision for Dad to come to Park House. It was a good decision, I now know Dad to be well cared for, safe and happy. The staff, particularly the care staff are great. The atmosphere is friendly and welcoming. I would recommend Park House to anyone.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

I have found all the staff to be both professional, efficient and caring when caring for my father. Nothing is too much trouble, have a can-do attitude and make the residents feel as individuals and are treated with respect. All members of staff know the resident's family members and you are always made to feel welcome.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

It is a testament to the Park house care and attention from all the staff that my Uncle, who was very resistant to moving in to a care home, has settled very well and comfortably in a short period of time. Thank you all.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Park House Guisborough is excellent well run, friendly and helpful staff. Good food well presented, clean and well furnished to a high standard.
The care given to patients is excellent and of a high standard.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Mum moved into Park House in the summer as she was unhappy in the home she was in. From the day she moved in, there was a change in her. She was immediately much happier, content and settled in very quickly.
Staff are helpful and polite/cheerful and make everyone welcome. Mum enjoys the friendly atmosphere in the home, feels that she is listened to and that any problems are quickly sorted. I have seen a big change in mum, both physically and mentally, I know she is now happy and content in her home.
I would highly recommend it to anyone.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Had an extremely warm welcome by all the staff. Felt that my auntie was safe and receiving all the care she needed.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Park House is a great home. All the staff are happy and caring. My mum has massively improved and is very happy here. The home is immaculate and a very good place to live.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I find all staff very pleasant, caring and fun with the residents. My auntie is very happy staying at Park House.
Park House is very clean and the staff are very happy to attend to any concerns I have.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have visited several care homes in the past years and I find this one is far superior.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

This is the third care home that my husband has been in and I moved house (30 miles) to get him a place in Park House which was recommended by two independent people. My husband is happy and well settled and I have a good, friendly relationship with the staff. As with all the care homes that I have experienced, I would like to see more presence on the floor from management as it gives the residents' families assurance that any problems are dealt with.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

My mother came to Park house 3 months ago and I was impressed bu how quickly staff understood and met her needs. Whenever I have asked, the member of staff concerned has always been aware of what my mother has been doing, how she has been entering and how she's feeling. Park House provides a lovely peaceful environment, and I have always been made to feel welcome.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My aunt came into Park House in September 2016. In the 6-7 months, she has been in Park House she looks a whole lot better than she was before, due to the excellent care and attention she is receiving from the excellent staff. I would have no hesitation in recommending Park House to anyone else in need of care and attention.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I am more than satisfied with the excellent care provided by the staff at Park House.
The support that I get from the manager in the home is outstanding.
Thank you Park House.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My father's care has been excellent.
The staff look after him well and always attend to his needs with care and show a good level of empathy.
Our family are pleased he is living in a comfortable and modern care home which is both clean and organised.
Activities are of a very high standard, particular praise to the activity leader.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

I am grateful that I have found somewhere that ticks all the boxes.
I'm honoured that my mum was offered a place here and so grateful for how easy the staff made it for mum to move here.
And a big thank you for the support the staff have given me throughout the process.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

Sorry for scoring all "excellent" but that's just the way it is.
Five stars all the way.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I came into Park House on 26th September 2016 as I could not manage at home.
Since moving in I found it to be like home from home.
The facilities are excellent in every way.
Plenty of entertainment and things to do.
The staff are always helpful and friendly.
Nothing is too much trouble to them.
The food is always very good with plenty of choices on the menu.

How likely would you be to recommend Park House Care Home? Likely

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Average Rating:   4.9 out of 5

Ever since my aunt has been in the home - and I think she was possibly the first resident - she has been very well looked after and has always been happy here.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

From the beginning, my father has been treated with respect, dignity and professional care. The home is always welcoming and full of activity.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Since my mother has lived in the home there have been some difficult times due to illness.
During these times the staff are very caring and nothing is too much trouble for them. We thank them very much.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have no negative comments to make regarding Park House. My mother has been a resident her for over a year and I find that nothing is too much trouble for all the staff on the floor.
My mother has always been treated with both respect and good humour, always maintain her dignity.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

My wife was a resident of Park House for the last 12 months of her life - she had Alzheimer's.
Her treatment was everything we had hoped for.
He was treated with care and consideration - even with love - and was happier there than she had been in her last days at home.
She settled in immediately and never expressed any wish to leave.
The staff and facilities were excellent.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I have used the care home for 7days respite for my husband. The staff were always very helpful and cheerful, nothing was a trouble.
The house has a lovely atmosphere and was very light and airy.
Unfortunately, he had a fall on the last day but it was handled quickly and efficiently and I was kept informed at all time.
I would definitely use the home again.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.1 out of 5

Mam has been at Park House almost a year now and from arrival settled well and remains happy. As it was such a difficult decision to move mam into a care home we were lucky to be offered a place here.
From day one every member of staff has been happy and helpful making sure that it feels like home, entertainment and activities are outstanding as are all aspects of life here. I cannot praise all staff enough for welcoming mam into their family and accepting her and all her ways.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

We are impressed with the layout of the home, in particular, the wide corridors with areas of familiar items for people with dementia i.e Elvis photo's a seat with a bus stop sign. old fashioned pram. Our visits were followed by a visit to mum's home. This as very helpful and all our questions were answered. Since admission mums medication has been changed with the help of staff who are alert to infections.
One incident which was followed by a hospital admission was memorable for the exceptional care from two senior staff. All the staff are very friendly and helpful. The food is very good. The furnishings, the cleanliness and the care fo my mum is outstanding.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

I find the home to be very helpful and caring. My friend seems to be very happy here and is treated with lots of kindness and love.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

The care received by my late mother in law was outstanding. We cannot recommend the staff enough, nothing was too much for them.
Unfortunately, my mother in law passed away at the beginning of June, but the kindness and care given to her during her last years at Park House was brilliant.
My husband and I cannot be more grateful for all that was done for her.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My father has been in this home about one year now. during which time he has been very well fed and cared for. He joins in all the activities available and is very comfortable and happy there. The staff are always smiling and cheerful. All the building always smells fresh.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Very good standard of care with friendly, helpful and caring staff. Good and spacious facilities. Slightly pricey for this area but pleased mum is well looked after.

How likely would you be to recommend Park House Care Home? Likely

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Average Rating:   4.3 out of 5

I've found the care home completely and friendly not only the staff and fellow residents but everyone we meet. It would be lovely if we were able to have a walk or ride out in the fresh air. The games and activities are very good. Visits to live shows would be lovely.

How likely would you be to recommend Park House Care Home? Likely

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Average Rating:   4.3 out of 5

Every time we visit the staff are so obliging, friendly and helpful, when I asked for coffee the answer was help yourself. You have a good care home and good staff. Well done.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My mother has been a resident at Helen McCardle care home for almost two years now and from day one has been treated with utmost respect. The home is more like a 5 star hotel than a care home and I cannot speak too highly of the fabulous staff who work there, friendly, ultra professional and caring and approachable. Nothing is too much trouble for them. I would not hesitate in recommending Helen McCardle care to anyone looking for residential care for their loved ones.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   5 out of 5

My grandma has been here since Christmas 2014. The staff are all lovely and make residents and visitors feel at home and very welcome. I feel that my grandma gets the best possible care and I know that the days when I am not there I don't have to worry about her care and safety. I know she is getting looked after and if there are any problems Park House will get in touch and the staff work together with the family to resolve any issues.

How likely would you be to recommend Park House Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

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Bed Vacancies

Bed Vacancies

posted 16 Apr 2018

Please contact us for information regarding our bed availability

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

March 2012

Food Hygiene Rating 5

Recipient: Park House Care Home

Date: Tuesday 13 Mar 2012

more details

Job Vacancies

Staff Profiles

Alishia

Alishia Calvert

Job Title: Home Manager

Joined: 2017

Description:

What does ‘kindness’ mean to you?

“I believe that kind care involves giving the best of yourself to each and every Resident.”

Alishia has gained over 15 years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Having worked at Park House for a number of years, Alishia closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Park House.

When asked what she enjoys most about her role, Alishia remarked:

“No two days are the same and I get huge satisfaction from caring for so many different people.”

Away from work, Alishia enjoys reading, walking and socialising with friends.

If you would like to find out more information about Park House, Alishia has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Park House Care Home