
the care has been second to none, he is happy and content and I have peace of mindMelanie S(Daughter of Resident/Service User)



the care has been second to none, he is happy and content and I have peace of mindMelanie S(Daughter of Resident/Service User)



Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people.
The home prides itself on its prime location in the market town and was lovingly named by the pupils of St Paulinus RC School in 2011.
With its extensively trained and kind care team, Park House offers a warm and welcoming atmosphere from the moment you walk through...
Care Provided by Park House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Park House Care Home for full pricing details and T&Cs.
Contact Park House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Jennifer Draper (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (57)
- Single Rooms with ensuite Wet Room (57)
Park House Care Home Reviews (188)
Park House Care Home has a Review Score of 9.9 (9.940) out of 10, based on 19 reviews in the last 2 years.
Over all time Park House Care Home has 188 reviews.
My experience at Park House has been excellent. I feel that my Mum's care is wonderful, the staff is always receptive to her needs and any requests are addressed quickly. My mum is nonverbal so it's really important that the staff take the time to understand what she needs or desires and the staff at Park House manage this very well. They treat my Mum with respect and they feel like her friend which is lovely.
My mam has been in Park House as a resident since June 2022, at first I was very concerned about my mam going into a care home. My main concern was that Mam has been very active and independent all her life but she had been diagnosed with Alzheimer's around five years ago and basically living on her own had become unsafe. But within a couple of weeks of Mam being in Park House my concerns had disappeared. I believe Mam is in the best possible care home that we could possibly have chosen for her. The care Mam receives is second to none.
I am a regular visitor to Park House Care Home after it became my mum's home a year ago. I have found the staff really personable and helpful. I couldn’t fault them. My mum’s room is always clean and tidy with her washing back in her cupboards the following day, smelling fresh and clean. Being a regular visitor I am able to see the quality and variety of foods served. Homemade desserts and fresh vegetables are always on the menu. I can honestly say we made the right choice when we picked Park House to become my mum’s home. I know she is happy and properly cared for. I would have no hesitation in recommending Park House to my friends.
Mam has been in Park House for over a year now. She suffers from Alzheimer's, but from first arriving to the present, she has been treated with the utmost respect, dignity, love and care. The staff are absolutely amazing - like one huge family, and that goes out to residents' relatives too; they also go above and beyond to address any issues I have concerning Mam. I wouldn't want her to be anywhere else.
My uncle has been a resident at Park House Care Home for 15 months, in that time he has not complained about the care received, food or any other activities in the home. My uncle has stated that the staff are very nice, friendly and considerate. All aspects of his daily living are well taken care of. As his next of kin, I agree with him on all of the above. Staff inform me by telephone promptly of any changes made to his care. I would have no concerns in recommending the home to friends and other family members.
From the day she arrived back home she has improved daily and is now back to her usual self.
The love and care she is shown by every member of staff is amazing. I, also feel like I am part of the family at Park House and am always made to feel very welcome.
Love the fact that Park House Care Home really is a home-from-home. All the staff are like extended family and nothing is too much trouble. They all take such care of my mother-in-law far better than we would have managed as they understand her needs far better than us.
Lovely care home, friendly and great environment. All staff are extremely caring and will go above and beyond where possible. Professional and always clean environment. My nana has also found a friend in the staff and I love the special bond she has with certain members of staff. As a family, we are very happy with our family member staying in such a lovely care home.
My friend seems very happy here. The staff are really great with her and they have lovely laughs with her. I see my friend of ten and all is well with her being well looked after.
My husband moved into Park House in September and we have found it very good. The staff are all pleasant and caring and always have time for the residents. They keep me well informed about his care and any problems are sorted immediately.
My father became a resident in Park House Care Home at the end of May 2022 we were all made to feel very welcome and nothing was too much trouble for the staff. My father died at the end of July 2022 and I have nothing but praise for the staff on the memory ward who made sure Dad received great care which, as I lived 300 miles away, was very reassuring They always assisted with making sure we were able to talk to and see Dad using his smart device.
My dad has been a resident at Park House Care Home since June 2021, the care has been second to none, he is happy and content and I have peace of mind that he is safe and well cared for. The staff are always polite and helpful.
Very happy with the care my dad has received from all staff during his respite stay. The staff are brilliant with him and clearly understand his needs (he has dementia and Parkinson's). They treat him with great respect and dignity, which is lovely. He has enjoyed his time there. The home is immaculate, and the food menu is as good or better than hotels/restaurants I have been in. Cannot fault the staff or the home at all; brilliant, and I would highly recommend.
Thank you so much to the manager and all the management and staff at Park House Care Home. Your kindness, professionalism and going that extra mile in caring for my dad during his respite stay with you really touched my heart. My dad really enjoyed and appreciated how each one of you took the time to help, support and make him feel relaxed and that nothing was too much trouble.
Thanks to the manager and her team, my mum is in a much better place now. Finally, after 4 weeks of worrying about my Mum, I can sleep at night. You are a godsend. I am so grateful to you all.
In her final week, the staff kept her comfortable and liaised with the community nursing team when required. Additionally, they cared for us as a family, nothing was too much trouble.
My Dad has been in here since September 2021, he is so well cared for and happy. What a difference we have seen in him. The home itself is lovely and feels very luxurious but the best thing about this home is the amazing staff, so friendly and professional and they have gone out of their way to reassure us at every stage throughout the process. Especially two whose care of my dad made me feel comfortable and reassured. I would have no hesitation in recommending this home for your loved one.
After a very difficult decision and placing our dad in a care home, we couldn’t be happier with our choice. He is so well looked after with love and affection, the staff are amazing, so warm, welcoming, professional and kind. They helped put our minds and worries to rest through a difficult time and supported the family as well as our dad, the dementia care is outstanding! The home itself is spotless, feels luxurious and every little thing has been thought of. It’s amazing to see the difference in Dad, he is so well looked after and I couldn’t recommend Park House highly enough. Thank you everyone at Park House.
My daughter finally got to see her grandmother after more than 18 months and said she didn't look a day older! Despite her age and frailty, Mum is happy and contented and I have the peace of mind that she is safe and well looked after. She is a long-term resident and the move to Park House Care Home has undoubtedly not only improved her quality of life, but extended it. I can't thank the staff enough. They have been wonderful for and with her, and to the wider family also.
A wonderful care home! The staff are amazing, attentive, loving and kind - we have no worries knowing Mum is happy and looked after to a very high standard. Their efforts to care thru Covid-19 and lockdown was selfless. The efforts they went to, to keep residents happy and safe was wonderful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 20 Mar 2026
Park House Care Home in Guisborough, Redcar and Cleveland, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...
- 07 Jan 2026
Residents and colleagues at HC-One’s Park House Care Home in Guisborough were delighted to welcome Luke Myer, Member of Parliament for Middlesbrough South and East Cleveland, on Friday 19th December...
- 07 Jan 2026
Residents at HC-One’s Park House Care Home in Guisborough were delighted to welcome back Owl Adventures for their much-loved annual visit, bringing a truly memorable encounter with some of nature’s...
There are no upcoming events for Park House Care Home.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Park House Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Park House Care Home
Accreditations
There are no accreditations posted yet for Park House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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