Park House Care Home

Whenever I go and visit the staff are always so caring and extremely helpful. Any problems that occur, they are sorted right away. The staff are so professional at all times and the manager of the care home is friendly and attentive. There are always activities going on no matter what and the care home overall is extremely clean. I would say the care home does not feel like a care home at all but rather gives off a homely feel.

After having poor previous experience with other care homes. Park House is outstanding. From day 1 my mother-in-law enjoyed meals in the dining room, enjoying the company of other residents. Something she hadn't done previously for 6 months. She felt comfortable and welcomed straight away by the staff and management. They alone made it feel like home from home to us and to her. The rooms and furnishings are bright, fresh and clean with brilliant facilities including a hair salon which my mother-in-law enjoyed visiting. Activities and shows were available often and encouraged to participate or watch. Ultimately the care and support we received as a family and to my mother-in-law was unconditional and we are very grateful for that. The dignity and respect given at her end-of-life care is something we will never forget and massively appreciate.

My experience at Park House has been excellent. I feel that my Mum's care is wonderful, the staff is always receptive to her needs and any requests are addressed quickly. My mum is nonverbal so it's really important that the staff take the time to understand what she needs or desires and the staff at Park House manage this very well. They treat my Mum with respect and they feel like her friend which is lovely.

My mam has been in Park House as a resident since June 2022, at first I was very concerned about my mam going into a care home. My main concern was that Mam has been very active and independent all her life but she had been diagnosed with Alzheimer's around five years ago and basically living on her own had become unsafe. But within a couple of weeks of Mam being in Park House my concerns had disappeared. I believe Mam is in the best possible care home that we could possibly have chosen for her. The care Mam receives is second to none.

I am a regular visitor to Park House Care Home after it became my mum's home a year ago. I have found the staff really personable and helpful. I couldn’t fault them. My mum’s room is always clean and tidy with her washing back in her cupboards the following day, smelling fresh and clean. Being a regular visitor I am able to see the quality and variety of foods served. Homemade desserts and fresh vegetables are always on the menu. I can honestly say we made the right choice when we picked Park House to become my mum’s home. I know she is happy and properly cared for. I would have no hesitation in recommending Park House to my friends.

Mam has been in Park House for over a year now. She suffers from Alzheimer's, but from first arriving to the present, she has been treated with the utmost respect, dignity, love and care. The staff are absolutely amazing - like one huge family, and that goes out to residents' relatives too; they also go above and beyond to address any issues I have concerning Mam. I wouldn't want her to be anywhere else.

My uncle has been a resident at Park House Care Home for 15 months, in that time he has not complained about the care received, food or any other activities in the home. My uncle has stated that the staff are very nice, friendly and considerate. All aspects of his daily living are well taken care of. As his next of kin, I agree with him on all of the above. Staff inform me by telephone promptly of any changes made to his care. I would have no concerns in recommending the home to friends and other family members.

The love and care she is shown by every member of staff is amazing. I, also feel like I am part of the family at Park House and am always made to feel very welcome.

Love the fact that Park House Care Home really is a home-from-home. All the staff are like extended family and nothing is too much trouble. They all take such care of my mother-in-law far better than we would have managed as they understand her needs far better than us.

Lovely care home, friendly and great environment. All staff are extremely caring and will go above and beyond where possible. Professional and always clean environment. My nana has also found a friend in the staff and I love the special bond she has with certain members of staff. As a family, we are very happy with our family member staying in such a lovely care home.

My friend seems very happy here. The staff are really great with her and they have lovely laughs with her. I see my friend of ten and all is well with her being well looked after.

My husband moved into Park House in September and we have found it very good. The staff are all pleasant and caring and always have time for the residents. They keep me well informed about his care and any problems are sorted immediately.

My father became a resident in Park House Care Home at the end of May 2022 we were all made to feel very welcome and nothing was too much trouble for the staff. My father died at the end of July 2022 and I have nothing but praise for the staff on the memory ward who made sure Dad received great care which, as I lived 300 miles away, was very reassuring They always assisted with making sure we were able to talk to and see Dad using his smart device.

My dad has been a resident at Park House Care Home since June 2021, the care has been second to none, he is happy and content and I have peace of mind that he is safe and well cared for. The staff are always polite and helpful.

Very happy with the care my dad has received from all staff during his respite stay. The staff are brilliant with him and clearly understand his needs (he has dementia and Parkinson's). They treat him with great respect and dignity, which is lovely. He has enjoyed his time there. The home is immaculate, and the food menu is as good or better than hotels/restaurants I have been in. Cannot fault the staff or the home at all; brilliant, and I would highly recommend.

Thank you so much to the manager and all the management and staff at Park House Care Home. Your kindness, professionalism and going that extra mile in caring for my dad during his respite stay with you really touched my heart. My dad really enjoyed and appreciated how each one of you took the time to help, support and make him feel relaxed and that nothing was too much trouble.

Thanks to the manager and her team, my mum is in a much better place now. Finally, after 4 weeks of worrying about my Mum, I can sleep at night. You are a godsend. I am so grateful to you all.

In her final week, the staff kept her comfortable and liaised with the community nursing team when required. Additionally, they cared for us as a family, nothing was too much trouble.

My Dad has been in here since September 2021, he is so well cared for and happy. What a difference we have seen in him. The home itself is lovely and feels very luxurious but the best thing about this home is the amazing staff, so friendly and professional and they have gone out of their way to reassure us at every stage throughout the process. Especially two whose care of my dad made me feel comfortable and reassured. I would have no hesitation in recommending this home for your loved one.

After a very difficult decision and placing our dad in a care home, we couldn’t be happier with our choice. He is so well looked after with love and affection, the staff are amazing, so warm, welcoming, professional and kind. They helped put our minds and worries to rest through a difficult time and supported the family as well as our dad, the dementia care is outstanding! The home itself is spotless, feels luxurious and every little thing has been thought of. It’s amazing to see the difference in Dad, he is so well looked after and I couldn’t recommend Park House highly enough. Thank you everyone at Park House.