Park House Care Home

Park Lane, Guisborough TS14 6EP
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Top 20 carehome certificate
9.9 187 Reviews
  • Park House Care Home, Guisborough
Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people.

The home prides itself on its prime location in the market town and was lovingly named by the pupils of St Paulinus RC School in 2011.

With its extensively trained and kind care team, Park House offers a warm and welcoming atmosphere from the moment you walk through the door.

Across the three communities, Park House offers hotel-style décor and furnishings, from the modern reception area to the popular lounges and dining areas.

There are a range of seating areas to choose from at Park House, from quiet corners overlooking the beautiful Guisborough Forest, to spots where Residents can enjoy a board game together, or perhaps a glass of their favourite tipple by the cosy fireplace. The dining rooms are a popular place for Residents to socialise and sample the homemade dishes on the menu.

Residents’ bedrooms are spacious, light, airy and tastefully decorated, with many overlooking the local countryside and Guisborough Forest. All rooms have ensuite wet rooms, and those in the Garden Suite also have direct access to a private patio, where many Residents enjoy sitting in the sunshine, planting flowers, and feeding the birds. Residents are invited to decorate their rooms with treasured belongings and items of furniture, to help Park House feel like a home from home.

Park House provides a varied activities programme, including arts and crafts, baking, local excursions, and entertainment. Residents also enjoy visiting the on-site hairdressing salon, nail bar and cinema room, as well as relaxing in the peaceful communal garden. Themed activity stations are also available and are carefully designed for those living with dementia.
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Care Provided by Park House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1334
  • RESPITE Self-Funded Residential Care: from £1426
  • RESPITE Self-Funded Residential Dementia Care: from £1467

These prices are only a guideline, please contact Park House Care Home to find out the exact price for your requirements.

Contact Park House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Park House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jennifer Draper (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Park House Care Home Reviews (187)

9.9

Park House Care Home has a Review Score of 9.9 (9.948) out of 10, based on 32 reviews in the last 2 years.
Over all time Park House Care Home has 187 reviews.

Overall Experience
  • 163
  • 23
  • 1
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Date Published
  • 187
  • 9
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  • 32
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Reviewer Connection to Park House Care Home
  • 63
  • 31
  • 14
  • 13
  • 13
  • 10
  • 8
  • 7
  • 6
  • 5
  • 4
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 187, showing 61-80
Review from Gary S (Son of Resident) published on 13 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really can't give enough praise to the whole set up at Park House. Not having time to do any proper research, we chose Park House and I feel we couldn't have picked a better place. Staff are excellent, the place is modern, spotlessly clean with brilliant facilities (hotel-like). I still feel very
lucky that Mam is here as the time leading up to the move was very stressful but made easier by the team.
A special mention about the handling over this pandemic time, it is outstanding, keeping everyone safe and keeping in touch.
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Review from Jacqui S (Daughter-in-law of Resident) published on 13 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law became a resident here shortly before lockdown. The staff from the very first day have always been such professionals, always showing great care and compassion at all times to both my mother-in-law and to us, a very anxious family. During these past months through this terrible pandemic
the staff have still taken time to keep us in touch with updates on how she is and even arrange video calls to help us keep in contact with each other. The facilities are very clean and modern and there is always a warm, friendly welcome from the staff. My mother-in-law is happy, healthy and it’s obvious to see she is well cared for. As a family we feel so lucky that she so well looked after in such a warm, caring environment; a real home from home.
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Review from David P (Son of Resident) published on 12 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy my mam is being cared for at Park House. Staff are excellent. Respond to queries quickly and answer any questions. Good at entertaining my mam and arranging for me to FaceTime or Skype call.
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Review from Hannah M (Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it very much indeed.
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Review from Fiona W (Daughter of Resident) published on 30 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94-year-old father entered Park House in September this year. This was a big upheaval for someone who had been independent up until now. He found it initially hard to settle but the staff took time and care to find out his preferences. His introduction to Park House was made all the more difficult
because of Covid-19 regulations which meant I that I have not been able to visit him. The staff have been very good at letting me know how he is getting on and helping him talk to me over the phone, and installing a telephone which enables him to hear me very well as he is extremely deaf. His room is large and bright with a good size wet room with a shower. He was able to bring in his own bed, armchair, very large book collection and cd collection which has been invaluable to his well-being. Dad is also able to enjoy a bath and never feels rushed now the carers know that he prefers to be as independent as possible. I would recommend Park House - it dispelled my fears of Care Homes.
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Review from Keith D (Son of Resident) published on 5 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care that was given to my mother was outstanding. The staff were amazing, not only to her but to us as well. They kept us informed of any changes in her health. The entertainment was really good, always something going on.
Well done to all.
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Review from Yvonne D (Daughter-in-law of Resident) published on 5 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care that was given to my mother-in-law was outstanding. The staff were amazing, not only to her but to us as well. They always kept us informed of any changes to her health.
The entertainment was really good, always something going on.
We only wanted the best for her and the best is what she
got.
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Review from Sarah C (Daughter of Resident) published on 22 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since the beginning of the Covid-19, situation Park House staff have been exemplary. My mum has felt safe and loved right through this whole terrible ordeal. And since the day she became a resident here. I only wish we could publicise the positive success of this care home through all of this tragic
event.
Keep up the fantastic work. And thank you so so much.
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Review from Tracy D (Daughter of Resident) published on 27 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident since February 2020 after being diagnosed with Dementia with Lewy Bodies. I cannot fault the care of the home as the staff have been wonderful and so caring. She is now 'end of life', and we couldn't ask for better care. The group should give the staff at this home a bonus
for the wonderful care and dedication they give to all their residents.
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Review from Doug P (Husband of Resident) published on 27 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident since February 2020, and she has been extremely well cared for; I don't think she could have been in a better place. All the staff are very caring, and since she started 'end of life' they couldn't have done more for us all.
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Review from Susan J (Daughter of Resident) published on 9 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A big thank you to the girls, who went above and beyond to make a Sunday lunch with our mum so special. As Mum wasn't well enough to go along to the dining room, as we had originally planned, they set up a lovely table in her room for us to enjoy lunch with her together. We all really appreciated their
kindness and attention.
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Review from L L (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no problems with this home, I am happy that mother is here, the staff are kind and very friendly at all times. It's always clean and the food is fine.
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Review from Lizzy N (Friend of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly, professional and welcoming staff. My friend who I visit wanted to come to this home because her husband had been cared for there.
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Review from P B (Daughter-in-law of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was taken care of for 7 years. In this time I cannot fault her care. The management and staff always went the extra mile to make my Mam comfortable and happy. There was always shows and activities going on and plenty of interactive things with residents and staff. Very pleased with the end
of life care 5 star home.
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Review from Alex C (Daughter of Resident) published on 21 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
After many years of Mam asking me never to put her into "One of those places!", it has been quite a mixture of feelings for me over the last month but the staff here have been absolutely brilliant and Mam settled straight away, she is very happy here, she loves having a joke with the staff, really enjoys
all the activities and I know she is very well cared for. I can't believe the relief and contentment I feel knowing Mam is the happiest she's been for some time.
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Review from V G (Daughter of Resident) published on 13 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum came here last March I have found this home to be excellent. They are caring and helpful, staff. They had lots of events that were great for all residents. It's a clean and pleasant home too.
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Review from J M (Grandson of Resident) published on 13 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and support our Nana received from the staff was fantastic, especially in her final days. Also, the support given to our family throughout this time and since.
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Review from W S (Daughter of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well looked after. Good management, very good to support residents families. Marvellous entertainment. Nothing is too much trouble. Staff very helpful and seemed well trained.
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Review from B K (Son of Resident) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's care was exemplary in all respects. She settled quickly, enjoyed meeting neighbours and developed a close relationship with all of the staff who without exception, treated my mother with care and compassion, respected her dignity and went that extra mile to ensure she was comfortable and
contented particularly in her last weeks.
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Review from K A (Daughter of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything about Park House is spot on. Top of the pops.
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Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.948 for Park House Care Home is calculated as follows: ( (363 Excellents x 5) + (20 Goods x 4) ) ÷ 383 Ratings = 4.948
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (0)

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