Park House Care Home

My daughter finally got to see her grandmother after more than 18 months and said she didn't look a day older! Despite her age and frailty, Mum is happy and contented and I have the peace of mind that she is safe and well looked after. She is a long-term resident and the move to Park House Care Home has undoubtedly not only improved her quality of life, but extended it. I can't thank the staff enough. They have been wonderful for and with her, and to the wider family also.

A wonderful care home! The staff are amazing, attentive, loving and kind - we have no worries knowing Mum is happy and looked after to a very high standard. Their efforts to care thru Covid-19 and lockdown was selfless. The efforts they went to, to keep residents happy and safe was wonderful.

My mum was placed in Park House as a step-down care on discharge from hospital on her journey home as she was in need of reablement to return home. She was treated with care and dignity. She is a very fussy eater but always had nice meals and a choice available. The staff treated her as family and she enjoyed her stay at what was a troubling time for her.

A special mention about the handling over this pandemic time, it is outstanding, keeping everyone safe and keeping in touch.

My mother-in-law became a resident here shortly before lockdown. The staff from the very first day have always been such professionals, always showing great care and compassion at all times to both my mother-in-law and to us, a very anxious family. During these past months through this terrible pandemic the staff have still taken time to keep us in touch with updates on how she is and even arrange video calls to help us keep in contact with each other. The facilities are very clean and modern and there is always a warm, friendly welcome from the staff. My mother-in-law is happy, healthy and it’s obvious to see she is well cared for. As a family we feel so lucky that she so well looked after in such a warm, caring environment; a real home from home.

Very happy my mam is being cared for at Park House. Staff are excellent. Respond to queries quickly and answer any questions. Good at entertaining my mam and arranging for me to FaceTime or Skype call.

I like it very much indeed.

My 94-year-old father entered Park House in September this year. This was a big upheaval for someone who had been independent up until now. He found it initially hard to settle but the staff took time and care to find out his preferences. His introduction to Park House was made all the more difficult because of Covid-19 regulations which meant I that I have not been able to visit him. The staff have been very good at letting me know how he is getting on and helping him talk to me over the phone, and installing a telephone which enables him to hear me very well as he is extremely deaf. His room is large and bright with a good size wet room with a shower. He was able to bring in his own bed, armchair, very large book collection and cd collection which has been invaluable to his well-being. Dad is also able to enjoy a bath and never feels rushed now the carers know that he prefers to be as independent as possible. I would recommend Park House - it dispelled my fears of Care Homes.

Well done to all.

We only wanted the best for her and the best is what she got.

Keep up the fantastic work. And thank you so so much.

My mum has been a resident since February 2020 after being diagnosed with Dementia with Lewy Bodies. I cannot fault the care of the home as the staff have been wonderful and so caring. She is now 'end of life', and we couldn't ask for better care. The group should give the staff at this home a bonus for the wonderful care and dedication they give to all their residents.

My wife has been a resident since February 2020, and she has been extremely well cared for; I don't think she could have been in a better place. All the staff are very caring, and since she started 'end of life' they couldn't have done more for us all.

A big thank you to the girls, who went above and beyond to make a Sunday lunch with our mum so special. As Mum wasn't well enough to go along to the dining room, as we had originally planned, they set up a lovely table in her room for us to enjoy lunch with her together. We all really appreciated their kindness and attention.

I have no problems with this home, I am happy that mother is here, the staff are kind and very friendly at all times. It's always clean and the food is fine.

Friendly, professional and welcoming staff. My friend who I visit wanted to come to this home because her husband had been cared for there.

My mother was taken care of for 7 years. In this time I cannot fault her care. The management and staff always went the extra mile to make my Mam comfortable and happy. There was always shows and activities going on and plenty of interactive things with residents and staff. Very pleased with the end of life care 5 star home.

After many years of Mam asking me never to put her into "One of those places!", it has been quite a mixture of feelings for me over the last month but the staff here have been absolutely brilliant and Mam settled straight away, she is very happy here, she loves having a joke with the staff, really enjoys all the activities and I know she is very well cared for. I can't believe the relief and contentment I feel knowing Mam is the happiest she's been for some time.

Since my mum came here last March I have found this home to be excellent. They are caring and helpful, staff. They had lots of events that were great for all residents. It's a clean and pleasant home too.

The care and support our Nana received from the staff was fantastic, especially in her final days. Also, the support given to our family throughout this time and since.