Park House Care Home

Park Lane, Guisborough TS14 6EP
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Top 20 carehome certificate
9.9 187 Reviews
  • Park House Care Home, Guisborough
Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people.

The home prides itself on its prime location in the market town and was lovingly named by the pupils of St Paulinus RC School in 2011.

With its extensively trained and kind care team, Park House offers a warm and welcoming atmosphere from the moment you walk through the door.

Across the three communities, Park House offers hotel-style décor and furnishings, from the modern reception area to the popular lounges and dining areas.

There are a range of seating areas to choose from at Park House, from quiet corners overlooking the beautiful Guisborough Forest, to spots where Residents can enjoy a board game together, or perhaps a glass of their favourite tipple by the cosy fireplace. The dining rooms are a popular place for Residents to socialise and sample the homemade dishes on the menu.

Residents’ bedrooms are spacious, light, airy and tastefully decorated, with many overlooking the local countryside and Guisborough Forest. All rooms have ensuite wet rooms, and those in the Garden Suite also have direct access to a private patio, where many Residents enjoy sitting in the sunshine, planting flowers, and feeding the birds. Residents are invited to decorate their rooms with treasured belongings and items of furniture, to help Park House feel like a home from home.

Park House provides a varied activities programme, including arts and crafts, baking, local excursions, and entertainment. Residents also enjoy visiting the on-site hairdressing salon, nail bar and cinema room, as well as relaxing in the peaceful communal garden. Themed activity stations are also available and are carefully designed for those living with dementia.
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Care Provided by Park House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1334
  • RESPITE Self-Funded Residential Care: from £1426
  • RESPITE Self-Funded Residential Dementia Care: from £1467

These prices are only a guideline, please contact Park House Care Home to find out the exact price for your requirements.

Contact Park House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Park House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jennifer Draper (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Park House Care Home Reviews (187)

9.9

Park House Care Home has a Review Score of 9.9 (9.948) out of 10, based on 32 reviews in the last 2 years.
Over all time Park House Care Home has 187 reviews.

Overall Experience
  • 163
  • 23
  • 1
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Date Published
  • 187
  • 9
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  • 32
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Reviewer Connection to Park House Care Home
  • 63
  • 31
  • 14
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  • 13
  • 10
  • 8
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  • 4
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  • 3
  • 1
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  • 1
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Total of 187, showing 81-100
Review from R L (Son-in-law of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant and helpful staff. Home always clean, good entertainment with a friendly atmosphere at all times.
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Review from J R (Daughter of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well organised and very caring support and care. Excellent range of activities for mam to join in and a genuine effort is made to ensure everyone is involved and enjoys themselves. Good caring atmosphere.
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Review from W B (Son of Resident) published on 30 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was very well looked after by all the staff and management while she lived here, she was very happy and we as a family can't thank them enough for the care she received at the end of her life.
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Review from T M (Relative of Resident) published on 28 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came for a fundraising day and it was lovely. All the staff were welcoming and helped me with where to go.
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Review from N W (Son of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home looked after my mum for 20 months after she had to move from independent living. They did it well. The home is purpose-built - providing a good standard of accommodation. The home is well-led and the staff are caring.
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Review from H M (Resident) assisted by family/friend published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have recently moved into Park House. I love everything about it. All of the staff are lovely. I have been made to feel very welcome as I have settled into my new home.
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Review from S M (Son of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with everything here at Park House.
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Review from C M (Daughter-in-law of Resident) published on 16 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has recently moved into Park House, having moved from another care home. There is no comparison between standards of care, service and facilities. Everything here is excellent. My mother-in-law has been made to feel very welcome and as settled in so well. All members of staff are professional
and more importantly, caring and kind.
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Review from Maria T (Daughter of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park House is a warm and friendly home. My Mam has been here over 3 1/2 years and is extremely happy. The staff are wonderful and the activities for residents are excellent.
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Review from C M (Daughter of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam is always shappy at Park House. Staff are always friendly and helpful and their fundraising is very impressive.
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Review from M H (Wife of Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very helpful and kind. Friends who visit are very impressed with the care home.
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Review from Gordon P (Son-in-law of Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Straight to the point, if my mam and dad wanted care I would recommend this place because its home from home, the staff are lovely, can't fault them. Father in law is very relaxed and as best as he is health-wise.
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Review from A P (Daughter of Resident) published on 14 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has dementia and arrived at Park House from the hospital in a very confused and agitated state, however within half an hour of him settling in his room he had relaxed and looked just like my "old dad" sitting in his favourite chair at home. Staff have made us as his family feel part of a larger
family and concerns and questions have always been dealt with sympathetically and promptly. Nothing is too much trouble and yes in an ideal world we would love to have dad home but feel that this is now his and our "home from home " where we can all be ourselves.
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Review from Peter S (Son of Resident) published on 2 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father recently passed away at this nursing home. His care had always been very good but once he was in his final days, the care, understanding and compassion became 2nd to none; in short, excellent.
I would highly recommend this nursing home.
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Review from Geoff M (Son of Resident) published on 19 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well run home with enthusiastic and well motivated staff.
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Review from Victoria B (Solicitor of Resident) published on 17 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very approachable and helpful.
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Review from Heather L (Granddaughter of Resident) published on 12 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandpa was a resident of Park House for just over 2 years. Right from the beginning he felt settled and content and was treated with dignity by staff. When he was on end of life care the carers were lovely to him - to see their relationship with him, even in his last few days, was very special and
brought some comfort to his family. Thanks for everything, from Grandpa and our family.
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Review from B L (Granddaughter of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My grandpa was a resident at Park House for just over 2 years. He settled in quickly and was clearly comfortable and happy in his new home. Park House provided excellent end of life care for my grandpa.
Staff went above and beyond to ensure the best possible care and support was provided for both my
grandpa and family members who visited. Staff provided a regualr and personal contact to my grandpa and treated him with dignity during this difficult period. As a family, we would like to thank and praise Park House for everything they have done for us.
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Review from S L (Daughter of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My first visit to Park House confirmed that this establishment far outshines the many others I'd seen and was my first choice for my father's future home. He has been resident for just over two years and has been treated with care, consideration, respect and dignity. My father's health has rapidly deteriorated
and the staff responded professionally and appropriately to accommodate his increasing needs. It is a great relief to his family to know he is so well looked after.
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Review from Marian C (Wife of Resident) published on 27 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone was helpful and kind for the short period my husband was in Park House Care Home.
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Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.948 for Park House Care Home is calculated as follows: ( (363 Excellents x 5) + (20 Goods x 4) ) ÷ 383 Ratings = 4.948
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

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