Park House Care Home

Park Lane, Guisborough TS14 6EP
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Top 20 carehome certificate
9.9 187 Reviews
  • Park House Care Home, Guisborough
Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people.

The home prides itself on its prime location in the market town and was lovingly named by the pupils of St Paulinus RC School in 2011.

With its extensively trained and kind care team, Park House offers a warm and welcoming atmosphere from the moment you walk through the door.

Across the three communities, Park House offers hotel-style décor and furnishings, from the modern reception area to the popular lounges and dining areas.

There are a range of seating areas to choose from at Park House, from quiet corners overlooking the beautiful Guisborough Forest, to spots where Residents can enjoy a board game together, or perhaps a glass of their favourite tipple by the cosy fireplace. The dining rooms are a popular place for Residents to socialise and sample the homemade dishes on the menu.

Residents’ bedrooms are spacious, light, airy and tastefully decorated, with many overlooking the local countryside and Guisborough Forest. All rooms have ensuite wet rooms, and those in the Garden Suite also have direct access to a private patio, where many Residents enjoy sitting in the sunshine, planting flowers, and feeding the birds. Residents are invited to decorate their rooms with treasured belongings and items of furniture, to help Park House feel like a home from home.

Park House provides a varied activities programme, including arts and crafts, baking, local excursions, and entertainment. Residents also enjoy visiting the on-site hairdressing salon, nail bar and cinema room, as well as relaxing in the peaceful communal garden. Themed activity stations are also available and are carefully designed for those living with dementia.
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Care Provided by Park House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1334
  • RESPITE Self-Funded Residential Care: from £1426
  • RESPITE Self-Funded Residential Dementia Care: from £1467

These prices are only a guideline, please contact Park House Care Home to find out the exact price for your requirements.

Contact Park House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Park House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jennifer Draper (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Park House Care Home Reviews (187)

9.9

Park House Care Home has a Review Score of 9.9 (9.948) out of 10, based on 32 reviews in the last 2 years.
Over all time Park House Care Home has 187 reviews.

Overall Experience
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Date Published
  • 187
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Reviewer Connection to Park House Care Home
  • 63
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  • 14
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  • 10
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Total of 187, showing 121-140
Review from Gloria W (Niece of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care assistants made myself, friend and cousin very welcome when we called in to see my Aunt. We all thought Park House was a lovely residence. Clean and comfortable. The residents that we observed looked happy and well looked after. My Aunt was very comfortable and happy, although she does have
her 'moments', the assistants are very caring towards her. My Aunt's birthday is 19th May so we celebrated it a day early.
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Review from G W (Husband of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home offers a view of an impressive building as you approach it from the outside. Lots of windows to give good light for access to and viewing from bedrooms and the lounge. When you enter the care home it presents a grand picture leading to the reception area where you are welcomed by one or
two members of staff on your first visit. A lift at the reception area takes you to the first-floor 'dementia' accommodation, on leaving the lift, you are likely to be greeted by smiling faces. They may be residents or members of staff. After a few visits, the staff will often greet you by your first name and a pleasant smile. What a lovely 'hello' to receive when you arrive to visit. The staff are very caring and attentive towards all residents. Nothing is a problem to them, they get on with what needs to be done with lots of smiles in between. My family and I know that my wife is being well cared for and that she has settled into her new home.
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Review from Jennifer S (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely clean and modern care home. Couldn't wish for any place any better for my mam to be. Caring, lovely staff.
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Review from Tracey D (Granddaughter of Resident) published on 16 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nana has been looked after at Park House for the last few weeks and we are all delighted with the care she has received here. The food is exceptional and staff here have a wonderful attitude showing lots of care and compassion. The whole family are very happy that she is here.
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Review from E P (Daughter of Resident) published on 16 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support my father has received since moving to Park House in 2016 have been second to none.
The staff who look after him are extremely caring and professional, they have supported him through some long bouts of bad health, ensured all possible was done to aid his recovery and improve his
well-being. Since my dad arrived at Park House he has been welcomed into a caring home, staff have taken time to get to know him, his likes/dislikes and have always provided support to us as relatives through their care and attentiveness.
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Review from Marlene A (Daughter of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Park House enough for their kindness, support and help my mother received during her stay at Park House. If there was a higher praise than excellent Park House would definitely receive it.
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Review from J M (Daughter of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park House is a friendly home run by polite, happy and very caring people. It is lovely to be greeted by smiling faces 100% of the timer. I love to see a manager that involves herself in events and activities with the residents. The way the staff treat the residents with dignity and respect is second
to none. A fabulous home.
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Review from Rachel M (Relative of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not recommend this care home enough. Staff and the care they provide is amazing and individualistic.
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Review from Mathew R (Grandson of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home's really clean and everyone can't do enough for you.
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Review from Jean B (Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When I visited Park House with my family we were all extremely impressed by the friendly welcome from the staff. The home is clean airy and tastefully decorated. I came here for 2 weeks and stayed for 7. If I ever need rest and respite again it certainly will be at Park House.
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Review from Edna F (Friend of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting my friend for the first time, I was made very welcome and was struck by the happy atmosphere of the staff. The building is very fresh and nicely designed. My friend took great pleasure in showing me around and seemed very happy to take pride in the place. I am very pleased for her!
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Review from Margaret L (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in this home for 3 years. She is very settled and is loved by all the staff who always pay her special attention. When mum went to Park House, she was in the last stages of dementia. Since being in there she seems happier and has improved in her wellbeing. She is always happy.
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Review from J C (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found staff always very caring and helpful and supportive.
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Review from Jill C (Daughter of Resident) published on 21 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park House is a lovely home, all the staff are very helpful and lovely. The home has a lovely relaxed atmosphere. The staff make everyone feel welcome.
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Review from M S (Friend of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit Park House on a regular basis and always receive a warm welcome. The care that the staff provide to their residents never ceases to amaze me. The activities and entertainment for the residents are excellent and varied keeping the residents happy and stimulated.
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Review from N B (Resident) assisted by family/friend published on 15 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good to have a choice of menu. Staff happy. Reassuring to know there's 24/7 cover - got intercom buzzer.


I like it when we get musicians or singers in.

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Review from Pauline G (Daughter of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always helpful. Will do anything for you.
Always feel happy leaving mam in their care.
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Review from L S (Relative of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the care given at Park House is excellent. The home is always clean and tidy and smells lovely. The staff are always happy to help and very friendly. My partner's gran always seems happy and has settled in lovely.
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Review from Moira S (Niece of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
May I just say what a pleasure it is to visit Park House. Everyone is kind and very respectful to residents and family members.
It is kept lovely and clean, very friendly and the residents have a wide choice of entertainment. Thank you to everyone, keep up the good work.
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Review from Jacqueline S (Friend of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a warm welcome from entering the building to stepping back outside. Everyone is so pleasant and you basically feel right at home. It is so nice I would live there myself. Well done to all for creating such a lovely atmosphere and keeping it very clean and tidy at all times.
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Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.948 for Park House Care Home is calculated as follows: ( (363 Excellents x 5) + (20 Goods x 4) ) ÷ 383 Ratings = 4.948
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (0)

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