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Park House Care Home

Park Lane, Guisborough, Cleveland & Teesside TS14 6EP
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the care has been second to none, he is happy and content and I have peace of mindMelanie S(Daughter of Resident/Service User)
Park House Care Home, Guisborough
Park House Care Home, Guisborough
Park House Care Home, Guisborough

Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people.

The home prides itself on its prime location in the market town and was lovingly named by the pupils of St Paulinus RC School in 2011.

With its extensively trained and kind care team, Park House offers a warm and welcoming atmosphere from the moment you walk through...  

Care Provided by Park House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,296From £1,425
Residential Dementia CareFrom £1,333From £1,466

Contact Park House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jennifer Draper (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)
  • Single Rooms with ensuite Wet Room (57)

Park House Care Home Reviews (188)

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9.9

Park House Care Home has a Review Score of 9.9 (9.940) out of 10, based on 19 reviews in the last 2 years. Over all time Park House Care Home has 188 reviews.

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Showing 188 reviews matching selected criteria
Review from Clare T (Granddaughter of Resident) published on 21 June 2024 Submitted via Website
Overall Experience
Fantastic home.
My grandpa has settled really well in Park House. All the staff are attentive, friendly and always smiling. Nothing is too much trouble. They are very supportive of his needs and allow him his independence too. The food is lovely, he always tells me how good it's been every day I visit. The home is spotlessly clean throughout. The entertainment that is on a regular basis is great. My grandpa wouldn't normally get involved but he has been dancing, playing games and is always looking forward to what's coming next.

We couldn't have asked for a better place for him to stay.

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Review from A R (Daughter-in-law of Resident) published on 21 May 2024 Submitted via Website
Overall Experience

Since moving my father-in-law to Park House he has settled really well. He likes all the staff they are very friendly and look after him well. Nothing is too much trouble for them they really care. I know he is safe and well cared for. He is quite a loner but they have encouraged him to join in with the activities even dancing and the entertainment lady is wonderful. It is like visiting him in his own home. It is spotlessly clean and the food is excellent. The manager had been amazing and always had time to speak to me on the phone whenever I called. She has provided advice and I have complete faith in her decision-making as she has the residents' welfare at heart. The residents are treated with dignity and respect. All of the staff should be very proud of what they do as I know the care industry gets bad press.

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Review from Rob T (Relative of Resident) published on 20 May 2024 Submitted via Website
Overall Experience

My wife’s grampa returned to Park House, having spent a month here earlier in the year. Thankfully, he is now settled here long-term because this is such a great care home. The staff are always smiling, always positive, always focused on the residents' well-being and on a different level to the staff at the many care homes he has stayed at over the course of the last 12 months. He has even been dancing with the wonderful entertainment team, something we never thought we would see! He has a new lease of life. Thank you Park House.

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Review from C B (Son of Resident) published on 29 April 2024 Submitted via Website
Overall Experience
My mum is the happiest I’ve seen her in so long, she looks so happy and healthy.
She thinks of the staff as her family and continuously tells me how happy she is,
I am so thankful for the manager and her team we are so lucky to have my mum here.
You literally will not find a better caring family family-orientated home.

The management is always around, she is approachable and very bright which is nice to see, and always smiling which impacts the positive team.

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Review from M M (Daughter-in-law of Resident) published on 20 March 2024 Submitted via Postal Card
Overall Experience

Park House is friendly and welcoming and all aspects of the care, facilities and staff are excellent. I would highly recommend Park House to any other family considering care on a long-term basis.

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Review from K H (Son of Resident) published on 20 March 2024 Submitted via Postal Card
Overall Experience

Park House has been nothing other than excellent in the care and assistance they have provided for my mother. I would not hesitate to recommend the home to anyone thinking about long-term care.

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Review from P K (Resident / Service User) published on 14 March 2024 Submitted via Postal Card
Overall Experience

Very good! Staff really professional!

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Review from G B (Son of Resident) published on 13 March 2024 Submitted via Postal Card
Overall Experience

Nice staff, friendly atmosphere. Everyone professional. Nice facilities.

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Review from S K (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card
Overall Experience
Treat my mum as an individual person with care and attention.
Regard her room as her home with all her personal effects around her.

All staff are helpful to both my mum and her visitors. Care of her mental wellbeing and not just physical ones.

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Review from A A (Daughter of Resident) published on 13 March 2024 Submitted via Postal Card
Overall Experience

Lovely home. Amazing staff.

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Review from O A (Granddaughter of Resident) published on 13 March 2024 Submitted via Postal Card
Overall Experience

Happy, friendly staff. Always clean smelling and tidy with really homely decor. Overall 10/10.

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Review from G S (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card
Overall Experience

The staff at Park House are diligent, cheerful and caring in their various roles, interacting with residents at every opportunity, even putting away newly laundered clothes in wardrobe etc. The freshly cooked food and drinks served throughout the day are nutritious and very well presented. My mam loves her weekly visit to the onsite salon and enjoys meeting up with and having fun with other residents during the daily activities. An overall great team, providing comfort, support and friendliness to its residents, my mam, for which our family is very grateful.

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Review from G D (Resident / Service User) published on 8 March 2024 Submitted via Postal Card
Overall Experience
My reception was very welcoming and gas remained so for the past 18 months.
One quickly feels safe and relaxed. There is an overall sense of calm, management influence demonstrated by quick response.
The resident settles quickly and bonds confidently.

Management demonstrates skills derived from experience and compassion emulated by the staff.

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Review from I J (Son of Resident) published on 14 February 2024 Submitted via Postal Card
Overall Experience

We are very happy with the care and support that the staff have provided at Park House Care Home. The staff and management are helpful and professional along with being welcoming. It is a friendly environment and atmosphere, always a pleasure to visit.

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Review from Vanessa N (Daughter of Resident) published on 11 January 2024 Submitted via Website
Overall Experience
Thank you to you and your totally fabulous team for the love and care given to my mother-in-law and for the support, love and care given to myself and her family, especially in her last days.
The compassion, patience, and commitment to caring that I experienced both for her and other residents whilst sitting with her was totally humbling.
You have an amazing staff team, and thank you simply cannot express the gratitude we feel.
You all do a really difficult but rewarding job that deserves far more than you all actually get paid, and you are truly angels on earth.
For anyone reading this, my mother-in-law was in Park House for three and a half years, and her dementia was challenging. However, the team loved her spirit and took everything in their stride, treating her with love, compassion, humour and dignity. She passed away on New Year's Eve 2023 at peace.

The team are exceptional, and we couldn't have asked for her to spend her last years in a better place.

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Review from Rosie C (Daughter-in-law of Resident) published on 10 January 2024 Submitted via Website
Overall Experience

Park House put on a lovely Christmas for my mother-in-law. They have really looked after her and made her feel very comfortable. The team at the home are fantastic; they look out for each other and together, they give the home a friendly and welcoming vibe.

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Review from Andrew G (Son of Resident) published on 19 December 2023 Submitted via Website
Overall Experience

I needed to find emergency respite care from my mum when my stepfather suddenly died and I phoned around a number of homes in the local area. I was immediately impressed by the manager and on that basis alone I selected Park House for my mum. I could not have been more fortunate as the manager and her entire team were just fantastic making my mum feel welcome, secure and really cared for at her most vulnerable time. When it came for my mum to leave Park House it was a real wrench for her as she had settled so quickly and completely, got involved with and loved all the activities and every member of staff knew her and she knew them. We could not have asked for more, and can only hope my mum has a similarly positive experience in her new home.

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Review from Denise M (Daughter of Resident) published on 18 December 2023 Submitted via Website
Overall Experience
My mother-in-law has recently joined Park House Care Home as a resident. She settled in right away and is very happy in her new home. This I'm sure is down to the friendly and cheerful staff, the homely feel that you get when you enter the care home and the attentiveness of all of the staff, from managers to carers, catering and domestic staff. The home is always decorated immaculately, is tidy and smells fresh and clean.
She is an active resident and enjoys joining in with the activities there on a daily basis. She is more than catered for at mealtimes with a good choice of home-cooked meals and often has seconds at the dinner table.

The importance of knowing your loved one is in a safe and caring environment can never be underestimated. Being a nurse working within the community, I visit many care homes as a health professional and can honestly say that Park House is one of the nicest homes I have visited.

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Review from E D (Great-Niece of Resident) published on 30 November 2023 Submitted via Website
Overall Experience

Whenever I go and visit the staff are always so caring and extremely helpful. Any problems that occur, they are sorted right away. The staff are so professional at all times and the manager of the care home is friendly and attentive. There are always activities going on no matter what and the care home overall is extremely clean. I would say the care home does not feel like a care home at all but rather gives off a homely feel.

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Review from Dawn C (Daughter-in-law of Resident) published on 20 November 2023 Submitted via Website
Overall Experience

After having poor previous experience with other care homes. Park House is outstanding. From day 1 my mother-in-law enjoyed meals in the dining room, enjoying the company of other residents. Something she hadn't done previously for 6 months. She felt comfortable and welcomed straight away by the staff and management. They alone made it feel like home from home to us and to her. The rooms and furnishings are bright, fresh and clean with brilliant facilities including a hair salon which my mother-in-law enjoyed visiting. Activities and shows were available often and encouraged to participate or watch. Ultimately the care and support we received as a family and to my mother-in-law was unconditional and we are very grateful for that. The dignity and respect given at her end-of-life care is something we will never forget and massively appreciate.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 20 Mar 2026

    Park House Care Home in Guisborough, Redcar and Cleveland, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...

  • 07 Jan 2026

    Residents and colleagues at HC-One’s Park House Care Home in Guisborough were delighted to welcome Luke Myer, Member of Parliament for Middlesbrough South and East Cleveland, on Friday 19th December...

  • 07 Jan 2026

    Residents at HC-One’s Park House Care Home in Guisborough were delighted to welcome back Owl Adventures for their much-loved annual visit, bringing a truly memorable encounter with some of nature’s...

Upcoming Events

There are no upcoming events for Park House Care Home.

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: Park House Care Home
  • 30 Jan 2026Recipient: HC-One
  • 31 Jan 2025Recipient: Park House Care Home

Accreditations

There are no accreditations posted yet for Park House Care Home.

Meet the Team (0)

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