
the care has been second to none, he is happy and content and I have peace of mindMelanie S(Daughter of Resident/Service User)



the care has been second to none, he is happy and content and I have peace of mindMelanie S(Daughter of Resident/Service User)



Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people.
The home prides itself on its prime location in the market town and was lovingly named by the pupils of St Paulinus RC School in 2011.
With its extensively trained and kind care team, Park House offers a warm and welcoming atmosphere from the moment you walk through...
Care Provided by Park House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Park House Care Home for full pricing details and T&Cs.
Contact Park House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Jennifer Draper (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (57)
- Single Rooms with ensuite Wet Room (57)
Park House Care Home Reviews (188)
Park House Care Home has a Review Score of 9.9 (9.940) out of 10, based on 19 reviews in the last 2 years.
Over all time Park House Care Home has 188 reviews.
My grandpa has settled really well in Park House. All the staff are attentive, friendly and always smiling. Nothing is too much trouble. They are very supportive of his needs and allow him his independence too. The food is lovely, he always tells me how good it's been every day I visit. The home is spotlessly clean throughout. The entertainment that is on a regular basis is great. My grandpa wouldn't normally get involved but he has been dancing, playing games and is always looking forward to what's coming next.
We couldn't have asked for a better place for him to stay.
Since moving my father-in-law to Park House he has settled really well. He likes all the staff they are very friendly and look after him well. Nothing is too much trouble for them they really care. I know he is safe and well cared for. He is quite a loner but they have encouraged him to join in with the activities even dancing and the entertainment lady is wonderful. It is like visiting him in his own home. It is spotlessly clean and the food is excellent. The manager had been amazing and always had time to speak to me on the phone whenever I called. She has provided advice and I have complete faith in her decision-making as she has the residents' welfare at heart. The residents are treated with dignity and respect. All of the staff should be very proud of what they do as I know the care industry gets bad press.
My wife’s grampa returned to Park House, having spent a month here earlier in the year. Thankfully, he is now settled here long-term because this is such a great care home. The staff are always smiling, always positive, always focused on the residents' well-being and on a different level to the staff at the many care homes he has stayed at over the course of the last 12 months. He has even been dancing with the wonderful entertainment team, something we never thought we would see! He has a new lease of life. Thank you Park House.
She thinks of the staff as her family and continuously tells me how happy she is,
I am so thankful for the manager and her team we are so lucky to have my mum here.
You literally will not find a better caring family family-orientated home.
The management is always around, she is approachable and very bright which is nice to see, and always smiling which impacts the positive team.
Park House is friendly and welcoming and all aspects of the care, facilities and staff are excellent. I would highly recommend Park House to any other family considering care on a long-term basis.
Park House has been nothing other than excellent in the care and assistance they have provided for my mother. I would not hesitate to recommend the home to anyone thinking about long-term care.
Very good! Staff really professional!
Nice staff, friendly atmosphere. Everyone professional. Nice facilities.
Regard her room as her home with all her personal effects around her.
All staff are helpful to both my mum and her visitors. Care of her mental wellbeing and not just physical ones.
Lovely home. Amazing staff.
Happy, friendly staff. Always clean smelling and tidy with really homely decor. Overall 10/10.
The staff at Park House are diligent, cheerful and caring in their various roles, interacting with residents at every opportunity, even putting away newly laundered clothes in wardrobe etc. The freshly cooked food and drinks served throughout the day are nutritious and very well presented. My mam loves her weekly visit to the onsite salon and enjoys meeting up with and having fun with other residents during the daily activities. An overall great team, providing comfort, support and friendliness to its residents, my mam, for which our family is very grateful.
One quickly feels safe and relaxed. There is an overall sense of calm, management influence demonstrated by quick response.
The resident settles quickly and bonds confidently.
Management demonstrates skills derived from experience and compassion emulated by the staff.
We are very happy with the care and support that the staff have provided at Park House Care Home. The staff and management are helpful and professional along with being welcoming. It is a friendly environment and atmosphere, always a pleasure to visit.
The compassion, patience, and commitment to caring that I experienced both for her and other residents whilst sitting with her was totally humbling.
You have an amazing staff team, and thank you simply cannot express the gratitude we feel.
You all do a really difficult but rewarding job that deserves far more than you all actually get paid, and you are truly angels on earth.
For anyone reading this, my mother-in-law was in Park House for three and a half years, and her dementia was challenging. However, the team loved her spirit and took everything in their stride, treating her with love, compassion, humour and dignity. She passed away on New Year's Eve 2023 at peace.
The team are exceptional, and we couldn't have asked for her to spend her last years in a better place.
Park House put on a lovely Christmas for my mother-in-law. They have really looked after her and made her feel very comfortable. The team at the home are fantastic; they look out for each other and together, they give the home a friendly and welcoming vibe.
I needed to find emergency respite care from my mum when my stepfather suddenly died and I phoned around a number of homes in the local area. I was immediately impressed by the manager and on that basis alone I selected Park House for my mum. I could not have been more fortunate as the manager and her entire team were just fantastic making my mum feel welcome, secure and really cared for at her most vulnerable time. When it came for my mum to leave Park House it was a real wrench for her as she had settled so quickly and completely, got involved with and loved all the activities and every member of staff knew her and she knew them. We could not have asked for more, and can only hope my mum has a similarly positive experience in her new home.
She is an active resident and enjoys joining in with the activities there on a daily basis. She is more than catered for at mealtimes with a good choice of home-cooked meals and often has seconds at the dinner table.
The importance of knowing your loved one is in a safe and caring environment can never be underestimated. Being a nurse working within the community, I visit many care homes as a health professional and can honestly say that Park House is one of the nicest homes I have visited.
Whenever I go and visit the staff are always so caring and extremely helpful. Any problems that occur, they are sorted right away. The staff are so professional at all times and the manager of the care home is friendly and attentive. There are always activities going on no matter what and the care home overall is extremely clean. I would say the care home does not feel like a care home at all but rather gives off a homely feel.
After having poor previous experience with other care homes. Park House is outstanding. From day 1 my mother-in-law enjoyed meals in the dining room, enjoying the company of other residents. Something she hadn't done previously for 6 months. She felt comfortable and welcomed straight away by the staff and management. They alone made it feel like home from home to us and to her. The rooms and furnishings are bright, fresh and clean with brilliant facilities including a hair salon which my mother-in-law enjoyed visiting. Activities and shows were available often and encouraged to participate or watch. Ultimately the care and support we received as a family and to my mother-in-law was unconditional and we are very grateful for that. The dignity and respect given at her end-of-life care is something we will never forget and massively appreciate.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 20 Mar 2026
Park House Care Home in Guisborough, Redcar and Cleveland, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...
- 07 Jan 2026
Residents and colleagues at HC-One’s Park House Care Home in Guisborough were delighted to welcome Luke Myer, Member of Parliament for Middlesbrough South and East Cleveland, on Friday 19th December...
- 07 Jan 2026
Residents at HC-One’s Park House Care Home in Guisborough were delighted to welcome back Owl Adventures for their much-loved annual visit, bringing a truly memorable encounter with some of nature’s...
There are no upcoming events for Park House Care Home.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Park House Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Park House Care Home
Accreditations
There are no accreditations posted yet for Park House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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