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Park House Care Home

Park Lane, Guisborough, Cleveland & Teesside TS14 6EP
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the care has been second to none, he is happy and content and I have peace of mindMelanie S(Daughter of Resident/Service User)
Park House Care Home, Guisborough
Park House Care Home, Guisborough
Park House Care Home, Guisborough

Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people.

The home prides itself on its prime location in the market town and was lovingly named by the pupils of St Paulinus RC School in 2011.

With its extensively trained and kind care team, Park House offers a warm and welcoming atmosphere from the moment you walk through...  

Care Provided by Park House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,296From £1,425
Residential Dementia CareFrom £1,333From £1,466

Contact Park House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jennifer Draper (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)
  • Single Rooms with ensuite Wet Room (57)

Park House Care Home Reviews (188)

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9.9

Park House Care Home has a Review Score of 9.9 (9.940) out of 10, based on 19 reviews in the last 2 years. Over all time Park House Care Home has 188 reviews.

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Showing 188 reviews matching selected criteria
Review from Marian C (Wife of Resident) published on 27 June 2019 Submitted via Postal Card
Overall Experience

Everyone was helpful and kind for the short period my husband was in Park House Care Home.

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Review from Lynne L (Daughter-in-law of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

I cannot fault the care that my father-in-law has received since being in Park House. The staff from the matron to the cleaners are both professional, caring and friendly. They know which of your relatives is in care and take the time to get to know you also. I am informed immediately of any changes/issues concerning my father-in-law and have total confidence in the care he's receiving.

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Review from Ian P (Husband of Resident) published on 7 June 2019 Submitted via Postal Card
Overall Experience
Lovely home, staff good.

Food 3 star. Nice friendly atmosphere.

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Review from Richard A (Brother-in-law of Resident) published on 24 April 2019 Submitted via Postal Card
Overall Experience
We were delighted to take up the room before somebody else. My sister-in-law is terminally ill but due to genuinely caring staff who are constantly passing the open door, making sure she is comfortable etc. I was also very pleased and wish to thank a member of staff who gave me comfort after I came from the room very upset. She was very caring and sat me down with a cup of tea and a hug which was what I needed as I had lost my wife only a few months before.

I can honestly say that I have no negative thoughts.

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Review from Rob N (Son of Resident) published on 23 April 2019 Submitted via Website
Overall Experience

My mother was discharged from hospital to Park House as she was not well enough to go home and yet too well to remain in hospital. Staff at Park House showed enormous patience and caring towards Mother at a time when she was quite disorientated due to ongoing delirium. From the start, the staff worked hard to establish a rapport in what was a quite difficult time. Although Mother will eventually return home as she continues to recover, I and all my family who have visited during her stay would have no hesitation in choosing Park House if long term care became appropriate.

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Review from Carol R (Daughter of Resident) published on 9 April 2019 Submitted via Postal Card
Overall Experience

I have many friends and relatives who, in the past, have been in care homes so I am able to come to the conclusion very easily that Park House is far superior to any that I have been in.

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Review from Marian G (Next of Kin) published on 18 March 2019 Submitted via Postal Card
Overall Experience

Every member of staff that we met were cheerful, helpful and very caring towards our dear friend. Always ready to go that extra mile, the carers were, to say the least, wonderful - they are your greatest asset and worthy of such praise. You can be very proud of all of them. I am!

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Review from Derek D (Husband of Resident) published on 18 March 2019 Submitted via Postal Card
Overall Experience

In the main, staff were extremely kind and caring. The food was acceptable and plenty of it. No complaints at all. If things needed "working out" the management did not shirk their responsibilities. The tick boxes below express the family satisfaction with my deceased wife's last few months in the care home.

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Review from Jacqaueline S (Daughter of Resident) published on 11 March 2019 Submitted via Postal Card
Overall Experience

Just wanted to say that I am so very pleased to get my Dad into this home. I have heard all about it before my Dad needed to go into care. The home is lovely, but the staff are amazing, not just with the residents but also the family and friends. The staff make a very difficult time a lot easier. Total professionals in all capacity.

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Review from M H (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

My mother was a resident for 6 months. We always found staff to be kind, caring and compassionate. All members of the team (management, carers, laundry, cleaning, catering) greeted us with a warm, smile and a friendly welcome. It is a lovely environment and our mother was in such good hands. Special mention to the activities coordinator and her volunteer sister who always went above and beyond to bring joy to residents and their families.

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Review from B H (Wife of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

My husband came into Park House Care Home a short while ago. I have visited him each day and cannot praise the staff enough for their endless effort, support and consideration they have given him and us. The staff are so friendly and cheerful and this to me is what makes a good care home. DEDICATION!

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Review from G H (Daughter of Resident) published on 16 January 2019 Submitted via Postal Card
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Following a spell in hospital, it was wonderful to get Dad back to Grace unit at Park House. He improved so quickly and enjoyed the familiar faces and personalised care. To see him smiling again during events organised was priceless.

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Review from John C (Husband of Resident) published on 19 December 2018 Submitted via Postal Card
Overall Experience
Staff caring and very approachable.
On visiting we are greeted with a smile and warm welcome.
Never before while in care has my wife shown such contentment.

Really been cared for and results are visible.

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Review from Mary L (Friend of Resident) published on 12 November 2018 Submitted via Postal Card
Overall Experience
Lovely environment, helpful friendly staff.

Our friend is very happy living here.

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Review from Frank J (Resident / Service User) published on 7 November 2018 Submitted via Postal Card
Overall Experience

The facilities are clean and comfortable. Staff are kind and helpful. None has ever shown impatience when asked for help especially in getting to the toilet. The menu is varied and naturally cannot please everyone. More choice would be appreciated but this could lead to waste.

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Review from G F (Nephew of Resident) published on 11 October 2018 Submitted via Postal Card
Overall Experience

Could not believe the level of attention to the life of my uncle at Park House. He is given specialist care, has a lovely room and there is so much going on with entertainment, shows and more importantly for my uncle, they have friendship dogs. The staff are welcoming, friendly and knowledgeable, management are dedicated.

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Review from Joanne W (Daughter of Resident) published on 23 August 2018 Submitted via Website
Overall Experience

My father who suffers from dementia and is wheelchair bound has been in Park House since January 2017 and until recently, we have been generally satisfied with his care and with Park House. We are totally self-funding. However, recent developments have alarmed us considerably. An unusually large number of staff have left or are currently in the process of leaving. They quote management and working conditions as their reasons for departure. These risks are having an unsettling impact on the residents and a drop in the standard of care. There have already been times when insufficient staff are available to attend to my fathers' needs. This has left us very worried. We do hope this situation will be investigated and resolved so that Park House can regain our trust and confidence.

Reply from Clare Sheehan, Careline Advisor at Park House Care Home

Thank you for taking the time to complete a review for Park House. The comments you have made are taken very seriously and the Area Director is completing an investigation into the areas of concern that you have raised and will feed back findings.

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Review from M M (Son-in-law of Resident) published on 13 July 2018 Submitted via Postal Card
Overall Experience

Kind, caring staff who go out of their way to make residents/family/visitors welcome and at ease. Lovely facilities with plenty going on.

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Review from Jan W (Resident / Service User) published on 11 July 2018 Submitted via Postal Card
Overall Experience
What a wonderful care home. Greeted by every member of staff with a smile. Colourful, vibrant, imaginative displays everywhere you look. There are games and singing on the top floor, a beautifully equipped hair salon (where I cut my friend's hair).

Flags for the world cup, relative to the occasion. I have been visiting care homes for many years and this one tops the lot. Well done.

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Review from Julie R (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card
Overall Experience

Highly recommend Park House. Treat my mother exceptionally well. 10/10 for everything.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 20 Mar 2026

    Park House Care Home in Guisborough, Redcar and Cleveland, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...

  • 07 Jan 2026

    Residents and colleagues at HC-One’s Park House Care Home in Guisborough were delighted to welcome Luke Myer, Member of Parliament for Middlesbrough South and East Cleveland, on Friday 19th December...

  • 07 Jan 2026

    Residents at HC-One’s Park House Care Home in Guisborough were delighted to welcome back Owl Adventures for their much-loved annual visit, bringing a truly memorable encounter with some of nature’s...

Upcoming Events

There are no upcoming events for Park House Care Home.

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: Park House Care Home
  • 30 Jan 2026Recipient: HC-One
  • 31 Jan 2025Recipient: Park House Care Home

Accreditations

There are no accreditations posted yet for Park House Care Home.

Meet the Team (0)

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