
the care has been second to none, he is happy and content and I have peace of mindMelanie S(Daughter of Resident/Service User)



the care has been second to none, he is happy and content and I have peace of mindMelanie S(Daughter of Resident/Service User)



Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people.
The home prides itself on its prime location in the market town and was lovingly named by the pupils of St Paulinus RC School in 2011.
With its extensively trained and kind care team, Park House offers a warm and welcoming atmosphere from the moment you walk through...
Care Provided by Park House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Park House Care Home for full pricing details and T&Cs.
Contact Park House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Jennifer Draper (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (57)
- Single Rooms with ensuite Wet Room (57)
Park House Care Home Reviews (188)
Park House Care Home has a Review Score of 9.9 (9.940) out of 10, based on 19 reviews in the last 2 years.
Over all time Park House Care Home has 188 reviews.
Everyone was helpful and kind for the short period my husband was in Park House Care Home.
I cannot fault the care that my father-in-law has received since being in Park House. The staff from the matron to the cleaners are both professional, caring and friendly. They know which of your relatives is in care and take the time to get to know you also. I am informed immediately of any changes/issues concerning my father-in-law and have total confidence in the care he's receiving.
Food 3 star. Nice friendly atmosphere.
I can honestly say that I have no negative thoughts.
My mother was discharged from hospital to Park House as she was not well enough to go home and yet too well to remain in hospital. Staff at Park House showed enormous patience and caring towards Mother at a time when she was quite disorientated due to ongoing delirium. From the start, the staff worked hard to establish a rapport in what was a quite difficult time. Although Mother will eventually return home as she continues to recover, I and all my family who have visited during her stay would have no hesitation in choosing Park House if long term care became appropriate.
I have many friends and relatives who, in the past, have been in care homes so I am able to come to the conclusion very easily that Park House is far superior to any that I have been in.
Every member of staff that we met were cheerful, helpful and very caring towards our dear friend. Always ready to go that extra mile, the carers were, to say the least, wonderful - they are your greatest asset and worthy of such praise. You can be very proud of all of them. I am!
In the main, staff were extremely kind and caring. The food was acceptable and plenty of it. No complaints at all. If things needed "working out" the management did not shirk their responsibilities. The tick boxes below express the family satisfaction with my deceased wife's last few months in the care home.
Just wanted to say that I am so very pleased to get my Dad into this home. I have heard all about it before my Dad needed to go into care. The home is lovely, but the staff are amazing, not just with the residents but also the family and friends. The staff make a very difficult time a lot easier. Total professionals in all capacity.
My mother was a resident for 6 months. We always found staff to be kind, caring and compassionate. All members of the team (management, carers, laundry, cleaning, catering) greeted us with a warm, smile and a friendly welcome. It is a lovely environment and our mother was in such good hands. Special mention to the activities coordinator and her volunteer sister who always went above and beyond to bring joy to residents and their families.
My husband came into Park House Care Home a short while ago. I have visited him each day and cannot praise the staff enough for their endless effort, support and consideration they have given him and us. The staff are so friendly and cheerful and this to me is what makes a good care home. DEDICATION!
Following a spell in hospital, it was wonderful to get Dad back to Grace unit at Park House. He improved so quickly and enjoyed the familiar faces and personalised care. To see him smiling again during events organised was priceless.
On visiting we are greeted with a smile and warm welcome.
Never before while in care has my wife shown such contentment.
Really been cared for and results are visible.
Our friend is very happy living here.
The facilities are clean and comfortable. Staff are kind and helpful. None has ever shown impatience when asked for help especially in getting to the toilet. The menu is varied and naturally cannot please everyone. More choice would be appreciated but this could lead to waste.
Could not believe the level of attention to the life of my uncle at Park House. He is given specialist care, has a lovely room and there is so much going on with entertainment, shows and more importantly for my uncle, they have friendship dogs. The staff are welcoming, friendly and knowledgeable, management are dedicated.
My father who suffers from dementia and is wheelchair bound has been in Park House since January 2017 and until recently, we have been generally satisfied with his care and with Park House. We are totally self-funding. However, recent developments have alarmed us considerably. An unusually large number of staff have left or are currently in the process of leaving. They quote management and working conditions as their reasons for departure. These risks are having an unsettling impact on the residents and a drop in the standard of care. There have already been times when insufficient staff are available to attend to my fathers' needs. This has left us very worried. We do hope this situation will be investigated and resolved so that Park House can regain our trust and confidence.
Thank you for taking the time to complete a review for Park House. The comments you have made are taken very seriously and the Area Director is completing an investigation into the areas of concern that you have raised and will feed back findings.
Kind, caring staff who go out of their way to make residents/family/visitors welcome and at ease. Lovely facilities with plenty going on.
Flags for the world cup, relative to the occasion. I have been visiting care homes for many years and this one tops the lot. Well done.
Highly recommend Park House. Treat my mother exceptionally well. 10/10 for everything.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 20 Mar 2026
Park House Care Home in Guisborough, Redcar and Cleveland, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...
- 07 Jan 2026
Residents and colleagues at HC-One’s Park House Care Home in Guisborough were delighted to welcome Luke Myer, Member of Parliament for Middlesbrough South and East Cleveland, on Friday 19th December...
- 07 Jan 2026
Residents at HC-One’s Park House Care Home in Guisborough were delighted to welcome back Owl Adventures for their much-loved annual visit, bringing a truly memorable encounter with some of nature’s...
There are no upcoming events for Park House Care Home.
Awards / Recognitions (16)
- 30 Jan 2026Recipient: Park House Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Park House Care Home
Accreditations
There are no accreditations posted yet for Park House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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