Park House Care Home

Park Lane, Guisborough TS14 6EP
Review Us
Top 20 carehome certificate
9.9 187 Reviews
  • Park House Care Home, Guisborough
Situated in the heart of Guisborough, Park House is a luxurious, purpose-built care home offering residential and residential dementia care to older people.

The home prides itself on its prime location in the market town and was lovingly named by the pupils of St Paulinus RC School in 2011.

With its extensively trained and kind care team, Park House offers a warm and welcoming atmosphere from the moment you walk through the door.

Across the three communities, Park House offers hotel-style décor and furnishings, from the modern reception area to the popular lounges and dining areas.

There are a range of seating areas to choose from at Park House, from quiet corners overlooking the beautiful Guisborough Forest, to spots where Residents can enjoy a board game together, or perhaps a glass of their favourite tipple by the cosy fireplace. The dining rooms are a popular place for Residents to socialise and sample the homemade dishes on the menu.

Residents’ bedrooms are spacious, light, airy and tastefully decorated, with many overlooking the local countryside and Guisborough Forest. All rooms have ensuite wet rooms, and those in the Garden Suite also have direct access to a private patio, where many Residents enjoy sitting in the sunshine, planting flowers, and feeding the birds. Residents are invited to decorate their rooms with treasured belongings and items of furniture, to help Park House feel like a home from home.

Park House provides a varied activities programme, including arts and crafts, baking, local excursions, and entertainment. Residents also enjoy visiting the on-site hairdressing salon, nail bar and cinema room, as well as relaxing in the peaceful communal garden. Themed activity stations are also available and are carefully designed for those living with dementia.
Show Park House Care Home on the Map

Care Provided by Park House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1334
  • RESPITE Self-Funded Residential Care: from £1426
  • RESPITE Self-Funded Residential Dementia Care: from £1467

These prices are only a guideline, please contact Park House Care Home to find out the exact price for your requirements.

Contact Park House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Park House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jennifer Draper (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Park House Care Home Reviews (187)

9.9

Park House Care Home has a Review Score of 9.9 (9.948) out of 10, based on 32 reviews in the last 2 years.
Over all time Park House Care Home has 187 reviews.

Overall Experience
  • 163
  • 23
  • 1
  • 0
  • 0
Date Published
  • 187
  • 9
  • 11
  • 32
  • 155
Reviewer Connection to Park House Care Home
  • 63
  • 31
  • 14
  • 13
  • 13
  • 10
  • 8
  • 7
  • 6
  • 5
  • 4
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 187, showing 101-120
Review from Lynne L (Daughter-in-law of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care that my father-in-law has received since being in Park House. The staff from the matron to the cleaners are both professional, caring and friendly. They know which of your relatives is in care and take the time to get to know you also. I am informed immediately of any changes/issues
concerning my father-in-law and have total confidence in the care he's receiving.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian P (Husband of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely home, staff good.
Food 3 star. Nice friendly atmosphere.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard A (Brother-in-law of Resident) published on 24 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were delighted to take up the room before somebody else. My sister-in-law is terminally ill but due to genuinely caring staff who are constantly passing the open door, making sure she is comfortable etc. I was also very pleased and wish to thank a member of staff who gave me comfort after I came
from the room very upset. She was very caring and sat me down with a cup of tea and a hug which was what I needed as I had lost my wife only a few months before.
I can honestly say that I have no negative thoughts.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rob N (Son of Resident) published on 23 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was discharged from hospital to Park House as she was not well enough to go home and yet too well to remain in hospital. Staff at Park House showed enormous patience and caring towards Mother at a time when she was quite disorientated due to ongoing delirium. From the start, the staff worked
hard to establish a rapport in what was a quite difficult time. Although Mother will eventually return home as she continues to recover, I and all my family who have visited during her stay would have no hesitation in choosing Park House if long term care became appropriate.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol R (Daughter of Resident) published on 9 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have many friends and relatives who, in the past, have been in care homes so I am able to come to the conclusion very easily that Park House is far superior to any that I have been in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marian G (Next of Kin) published on 18 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every member of staff that we met were cheerful, helpful and very caring towards our dear friend. Always ready to go that extra mile, the carers were, to say the least, wonderful - they are your greatest asset and worthy of such praise. You can be very proud of all of them. I am!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Derek D (Husband of Resident) published on 18 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the main, staff were extremely kind and caring. The food was acceptable and plenty of it. No complaints at all. If things needed "working out" the management did not shirk their responsibilities. The tick boxes below express the family satisfaction with my deceased wife's last few months in the care
home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqaueline S (Daughter of Resident) published on 11 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just wanted to say that I am so very pleased to get my Dad into this home. I have heard all about it before my Dad needed to go into care. The home is lovely, but the staff are amazing, not just with the residents but also the family and friends. The staff make a very difficult time a lot easier. Total
professionals in all capacity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Daughter of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident for 6 months. We always found staff to be kind, caring and compassionate. All members of the team (management, carers, laundry, cleaning, catering) greeted us with a warm, smile and a friendly welcome. It is a lovely environment and our mother was in such good hands. Special
mention to the activities coordinator and her volunteer sister who always went above and beyond to bring joy to residents and their families.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B H (Wife of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came into Park House Care Home a short while ago. I have visited him each day and cannot praise the staff enough for their endless effort, support and consideration they have given him and us. The staff are so friendly and cheerful and this to me is what makes a good care home. DEDICATION!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G H (Daughter of Resident) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a spell in hospital, it was wonderful to get Dad back to Grace unit at Park House. He improved so quickly and enjoyed the familiar faces and personalised care. To see him smiling again during events organised was priceless.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John C (Husband of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff caring and very approachable.
On visiting we are greeted with a smile and warm welcome.
Never before while in care has my wife shown such contentment.
Really been cared for and results are visible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary L (Friend of Resident) published on 12 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely environment, helpful friendly staff.
Our friend is very happy living here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Frank J (Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities are clean and comfortable. Staff are kind and helpful. None has ever shown impatience when asked for help especially in getting to the toilet. The menu is varied and naturally cannot please everyone. More choice would be appreciated but this could lead to waste.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G F (Nephew of Resident) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not believe the level of attention to the life of my uncle at Park House. He is given specialist care, has a lovely room and there is so much going on with entertainment, shows and more importantly for my uncle, they have friendship dogs. The staff are welcoming, friendly and knowledgeable, management
are dedicated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joanne W (Daughter of Resident) published on 23 August 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
My father who suffers from dementia and is wheelchair bound has been in Park House since January 2017 and until recently, we have been generally satisfied with his care and with Park House. We are totally self-funding. However, recent developments have alarmed us considerably. An unusually large number
of staff have left or are currently in the process of leaving. They quote management and working conditions as their reasons for departure. These risks are having an unsettling impact on the residents and a drop in the standard of care. There have already been times when insufficient staff are available to attend to my fathers' needs. This has left us very worried. We do hope this situation will be investigated and resolved so that Park House can regain our trust and confidence.
Reply from Clare Sheehan, Careline Advisor at Park House Care HomeThank you for taking the time to complete a review for Park House. The comments you have made are taken very seriously and the Area Director is completing an investigation into the areas of concern that you have raised and will feed back findings.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Son-in-law of Resident) published on 13 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kind, caring staff who go out of their way to make residents/family/visitors welcome and at ease. Lovely facilities with plenty going on.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jan W (Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful care home. Greeted by every member of staff with a smile. Colourful, vibrant, imaginative displays everywhere you look. There are games and singing on the top floor, a beautifully equipped hair salon (where I cut my friend's hair).
Flags for the world cup, relative to the occasion.
I have been visiting care homes for many years and this one tops the lot. Well done.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie R (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly recommend Park House. Treat my mother exceptionally well. 10/10 for everything.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ivy S (Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short time, I have been there, it is very good indeed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.948 for Park House Care Home is calculated as follows: ( (363 Excellents x 5) + (20 Goods x 4) ) ÷ 383 Ratings = 4.948
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (14)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park House Care Home to verify any information. View our terms and conditions. Park House Care Home has an Enhanced Service - more info.