Review from Sharon T (Mother of Resident) published on 2 May 2022
Submitted via Website • Report
Overall Experience2.0 out of 5
It’s a home for the wheelchair dependent that isn’t really wheelchair accessible. Garden access is gained by the front door, along the access road, and through the car park. It’s not exactly a homely feeling, having to negotiate moving traffic to get to the garden.
The through floor lift is prone to
breaking down, resulting in residents being confined to their bedrooms until it is fixed. This could last hours, days, or sometimes even weeks. Any appointments they have, including medical, have to be cancelled until they can go downstairs again.
Communal space has gradually reduced and it’s starting to feel more like an institution than a home, with residents constantly having to compromise for the failings of an old building, rather than management finding better solutions to them.
Activities have also reduced and there is far too much reliance on the TV for entertainment. It’s such a shame as it did used to be a really nice home, and a shift in managerial attitude is all it needs.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathy M (Mother of Resident) published on 29 March 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
My son aged 28 is currently in 3L Care Winsford. This is literally a home from
home; it is a small assisted living style care home, modern and young with lots of activities, trips, and walks round to local parks, football and shops. The staff are second to none and can also do daily therapy plans
where prescribed by NHS or private physios and speech and language therapists, which is a real bonus. There are high staff ratio numbers to residents, and a low turnover of staff showing how really successful 3L Care is with staff residents and relatives alike. Carers and nurses all wear name-badged purple Airtex teeshirts which make for a more relaxed informal, home-like feel, whilst still being totally professional.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
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Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
29 Mar 2018
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does 3L Care Ltd have?
There are 10 Single Rooms.
What are the Facilities & Services at 3L Care Ltd?
Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.
How far is 3L Care Ltd to the centre of Winsford?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact 3L Care Ltd to verify any information. View our terms and conditions. 3L Care Ltd has an Basic Service - more info.