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Horfield Lodge

Kellaway Avenue, Bristol BS7 8SU
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Horfield Lodge, Bristol
Horfield Lodge, Bristol
Horfield Lodge, Bristol

Horfield Lodge offers specialist dementia and nursing care, with fifty-four places in total and some dual occupancy rooms available. An experienced team combine professional care with a popular activities programme, while respecting the choice and privacy of all involved.

Hobbies and interests are encouraged, with outings and musical performances often on the calendar, and a visiting chaplain who provides pastoral care.

Care Provided by Horfield Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Wheelchair Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,583 - £2,620N/A
Residential Dementia Care£1,784 - £2,337N/A
Nursing Care£1,628 - £2,666N/A

Contact Horfield Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in charge

  • Lesley (Griffiths)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (73)

Horfield Lodge Reviews (89)

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9.6

Horfield Lodge has a Review Score of 9.6 (9.607) out of 10, based on 31 reviews in the last 2 years. Over all time Horfield Lodge has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from A V (Daughter of Resident) published on 23 January 2020 Submitted via Postal Card
Overall Experience

Thank you for the sincere and loving care you gave my mother and father over the years at Horfield. What I noticed was outstanding and the personal approach to my parents and the genuine concern for them in a truly holistic way. The staff genuinely loved them rather than seeing them as a client providing them with work. I fly over from New Zealand every year to see my parents and I was welcomed with love too.

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Review from M W (Daughter of Resident) published on 14 November 2019 Submitted via Postal Card
Overall Experience

A wonderful place, a home where dad was loved and cared for. All his needs were met, he was shown dignity and compassion, and his care was person-centred. Wonderful surroundings, great food and great activities. All the staff care deeply about their residents, and nothing is too much trouble for them. Dad loved living there, and we will be forever grateful to them.

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Review from S W (Daughter of Resident) published on 5 November 2019 Submitted via Postal Card
Overall Experience

We were delighted at the standard of care dad received at Horfield Lodge. Dad was treated with dignity and respect by all staff, who provided an excellent standard of care and were very supportive towards him and us during some difficult and challenging periods of his illness. The lodge was always spotlessly clean, and the food looked very appetising! There was always plenty of activities for residents.

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Review from Jennie O (Friend of Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience
I think my recommendation is summed up in that if I had to choose care for me one day, this is the care home I would choose. Besides the friendly and helpful staff, I find the aspect and outlook from Horfield Lodge to be perfect in that one can see there is a normal life going on outside whilst enjoying the care in the home.

Lastly and most importantly the Christian ethos under which the home is run is so important.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for taking the time to review Horfield Lodge. You have said, if you had to pick a home for yourself it would be Horfield Lodge and this sums up our home and we are all very proud to work here. Your comments will be shared with the team.

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Review from Christine C (Niece of Resident) published on 20 August 2019 Submitted via Website
Overall Experience

My Aunt lived at Horfield Lodge for nearly 5 years and was always treated with the utmost respect, love and compassion. The carers were like an extension of her family. We enjoyed many visits to Horfield Lodge celebrating events in our family and were always welcomed by the lovely staff. Nothing was too much trouble for them. They just wanted us to feel as much at home as my Aunt did. The home is always clean and every effort is made to include residents in activities from making Easter Bonnets to Poppies and everything in between. The musical activities are also a great hit with residents. As with other MHA homes that we have visited, the food is of a very high standard.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for such positive comments about the staff, home, activities. We are so pleased that your Aunt was happy here at Horfield and as a family, you were very much involved in what was going on in the home. As a home, we strive to work and live by the values of MHA. The positive feedback shows...  

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Review from Jane D (Daughter of Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience
Mum came here 4 weeks ago. My sister and I have been made most welcome and mum has settled well. Every member of staff is wonderful, kind, helpful, smiley and always ready with information etc.
This is such a happy, caring environment with very high standards.

Thank you so much to everyone from all the family.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge
Thank you for your recent review. It’s good to read that your Mum has settled in after such a short time. Thank you for your comments about all the staff being kind, helpful and ready with any information you may need.

Thank you for telling us about the high standards within the home. Your comments are very welcome and are a real motivation to the team.

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Review from Gill C (Daughter of Resident) published on 16 August 2019 Submitted via Website
Overall Experience
My mum was a resident at Horfield Lodge for four and a half years prior to her death in June 2019 and was very happy there. She was very much part of the community and especially enjoyed the Christian elements of the activities and the wonderful musical entertainment. The management and staff are caring and supportive towards the resident and their families. Over the years, we shared much laughter and many tears. As mum wasn't able to leave the home we enjoyed several excellent Christmas lunches there and were able to use the cafe space for other family celebrations too. The home is clean bright and airy and benefits from pleasant outdoor space.

We wouldn't hesitate to recommend this home. It was such a blessing to know that Mum was content and being well cared for.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for taking the time to complete a review on our home. Your lovely comments about the management and staff being caring and supportive is always good to read and I will share this with the staff who always welcome such positive comments. Your Mum was very much part of Horfield Lodge and we are so glad she was happy living at the home. Your Mum will be greatly missed by us all.

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Review from A H (Niece of Resident) published on 7 August 2019 Submitted via Postal Card
Overall Experience
Our aunt was cared for so well in Horfield Lodge. Staff were a great team from management down. The cleaning staff also very friendly towards residents.

Nurse in charge always making themselves available if you had any queries. Horfield Lodge is where you can leave your relatives in very good hands.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for your recent review on Horfield Lodge. Your review is positive and to say that, “Horfield Lodge is where you can leave your relatives in very good hands” is a compliment indeed. I will share your lovely comments with all the staff where they will appreciate your kind words.

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Review from Pearl M (Niece of Resident) published on 7 August 2019 Submitted via Postal Card
Overall Experience

My aunt was a resident at Horfield Lodge for 21 months until she sadly passed away. Our family couldn't have asked for more care and attention from the dedicated team of nurses and carers, during her time here, particularly in her last weeks. There is a lovely atmosphere to this home and visitors are always made to feel most welcome. Thank you, everyone.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for sharing your lovely comments about the care and attention that was given to your aunt from the dedicated team of nurses and care assistants. The home strives to work and live by the values of MHA. The positive feedback shows that we reinforce the importance of these values. I will share this lovely review with all the staff where I know it will be very much appreciated.

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Review from Nicholas R (Son of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience

Mum was beautifully looked after with great care and humour. She was treated as an individual not as one of a crowd. She thoroughly enjoyed living at Horfield Lodge and regarded it as her home. She made new friends and felt needed.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for your recent review on Horfield Lodge. It's always lovely to read such excellent comments, that your mum enjoyed living at Horfield Lodge and she was beautifully looked after with great care and humour. It is a credit to the lovely staff who work here and I will ensure that your...  

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Review from J G (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card
Overall Experience
My mother died in your care this month She had been in the dementia unit at Horfield Lodge for 4 1/2 years. She received the most wonderful care, even though her behaviours, due to dementia made her difficult to care for.
The carers always tried to see beyond the dementia and make connections with the person my mum had been.

I always felt confident mum received the best possible care from you. You helped my mum and myself through a difficult time. So many thanks.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for your recent review on Horfield Lodge. Your mum was here for a number of years and such a lovely lady with lots of character, she did on many occasions make us smile. We will miss her wonderful singing and how she encouraged others to sing with her. Your positive review about Horfield...  

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Review from Carole G (Wife of Resident) published on 10 January 2019 Submitted via Website
Overall Experience
Placing a loved one in permanent care affects the whole family and is very hard to deal with. But to my amazement, I felt we were all supported during this process a year ago. As the wonderful staff got to know my husband, we were recognised as part of his care team too, welcomed by name by everyone from the receptionist, manager, volunteer coordinator, activity lady and all the carers. Consequently, we look forward to every visit. When I see my husband being gently teased by staff, and grinning back, I know he is happy. I am contacted the moment there is an issue to be discussed.

Spending so much time at Horfield Lodge, I can see the kindness and respect shown to all the residents and their smiling response to the staff. There is an air of calm and warmth. The rooms and en suites are pleasant, light, spacious, and very clean. The cafe/lounge area is open to the public and residents are brought to join in the activities. Other imaginative activities are regularly provided too.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for such lovely positive comments about Horfield Lodge. It is a hard decision for anyone to make the transition from home to a care home and the effects it has on the person and the relatives is a very emotional roller coaster. So it is lovely to read that the staff are wonderful and that...  

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Review from P M (Son of Resident) published on 18 December 2018 Submitted via Postal Card
Overall Experience

We have been involved in Horfield Lodge, Bristol for over 3 years and the team helped us care for both my mother and father. The love and care shown by the staff has been wonderful. As individuals and as a team, they helped us live through the good and the bad. Whenever we left, we knew they were in good hands. Thanks.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for taking the time to write a review on Horfield Lodge. It is lovely to read that the team helped you as a family to care for your mother and father. It was a pleasure to look after your mother and father and as a team it's lovely to read that we helped you live through the good to the bad. I will share your lovely comments with the team where positive comments are always appreciated.

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Review from Eleri W (Daughter of Resident) published on 9 November 2018 Submitted via Website
Overall Experience
I wanted to express my thanks to everyone at Horfield Lodge who looked after my mother, especially at the end. The love and compassion shown towards my mother and to us, her daughters, was humbling. I will never forget the kindness we experienced during the night when my mother passed away. We were allowed to say our goodbyes without interference but were so grateful to know that we were not alone and that help was at hand.
I noticed that there is the following quotation on the notice board at Horfield Lodge:
“You matter because you are you and you matter to the last moment of your life”

The staff of Horfield Lodge certainly lived up to that statement in their treatment of my mother.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for your lovely kind words about everyone at Horfield Lodge. Your Mum was a lovely lady and was loved by everyone. It was important to the staff that you as a family had the time with your Mum, and for you to say your goodbyes in private. Your Mum will truly be missed as will your visits to the home.

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Review from Beryl C (Sister of Resident) published on 8 November 2018 Submitted via Postal Card
Overall Experience

My brother has spent the last year in the dementia unit, his care throughout was excellent until he passed away. We were always made very welcome whenever we visited. The staff were always helpful and pleasant.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for your recent comments about the excellent care your brother received at Horfield Lodge. I’m sorry for the loss of your brother and he will be missed. It is always lovely to read that the staff were always helpful and pleasant and that you was always made to feel welcome. I will share your comments with the team where positive comments are appreciated.

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Review from Linda M (Daughter of Resident) published on 13 June 2018 Submitted via Postal Card
Overall Experience
I have always been very pleased but last weeks party for the royal wedding was outstanding.
A lot of thought, effort and hard work were put into this event.
Also, as always, love and care given to the residents.
The atmosphere was great, my mother said 'You wouldn't find another home like this one'. (She is 92 and has been quite poorly the week before).

I can't praise the manager and her staff enough.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for your review where you have rated the Home in all areas Excellent. It’s good to read that the Royal Party went well and it was enjoyed by yourself and your Mother. To read that you wouldn’t find another home like Horfield Lodge sums up the excellent, overall standard of care we...  

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Review from E T (Daughter of Resident) published on 23 April 2018 Submitted via Postal Card
Overall Experience

Horfield Lodge, it's staff and the wider community of families, volunteers and residents, is a well-run care home which is pleasant to visit always. It is purpose-built and very light and airy, the rooms are en-suite and activities every day. Mum has the freedom to choose to join in or not and looked after very well. Thanks.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for your positive feedback on Horfield Lodge. It’s good to read that you feel our home is well run, your mum is very well looked after and there is a community of families, residents and staff. I will ensure that your comments are passed on to the care team and the Volunteer Coordinator where positive feedback is always greatly appreciated.

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Review from A B (Partner of Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience

The staff are always friendly and welcoming. They have built good relationships with the resident and encouraged him to join in activities but without over pressurizing. Over the months this has meant that, after initial reluctance, he has grown to enjoy and choose to join in with other residents. As a gay couple, the atmosphere towards both of us could not have been more welcoming.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you so much for your positive comments about the care team at Horfield Lodge. It’s always good to read that the staff are friendly, kind and they provide good personal care. It’s good to hear that there is a friendly atmosphere in the Home and that the activities are enjoyed by your Mum. As...  

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Review from Tim P (Son of Resident) published on 5 March 2018 Submitted via Postal Card
Overall Experience

Very good.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for your recent feedback. It is always lovely to see when all boxes are ticked “Excellent”. We pride ourselves on achieving a high standard of care. Your comments will be fed back to the team, where all positive feedback is greatly received.

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Review from S D (Daughter of Resident) published on 5 March 2018 Submitted via Postal Card
Overall Experience

This care home is very friendly and I believe that all the staff are kind and provide very good as well as personal care for my mum. She seems happy and enjoys all the activities as well as the positive friendly atmosphere.

Reply from Lesley Griffiths, Home Manager at Horfield Lodge

Thank you for sharing your lovely comments about your experiences within the Home. It is lovely to hear that the staff are welcoming and friendly and that you and your partner have built good relationships. It is not always easy for someone to settle into residential care, so for you to share your...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 March 2020
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

  • 30 Jan 2025

    Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...

  • 30 Jan 2025

    A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...

Upcoming Events

There are no upcoming events for Horfield Lodge.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Accreditations

There are no accreditations posted yet for Horfield Lodge.

Meet the Team (1)

Lesley Griffiths
Lesley GriffithsJob Title:Home Manager

Lesley is Horfield Lodge's compassionate and dedicated Home Manager.

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