Horfield Lodge

My father-in-law was in residence for a little over a year. The feel of Horfield Lodge was just right for him. The staff were excellent - very friendly to the family and happy to care for my father-in-law. With having Alzheimer's Disease, he did not say much about his care but was happy enough in his room watching TV or listening to music. The staff all loved him and were visibly upset when he passed away. I also built a good relationship with them.

Thank you for the sincere and loving care you gave my mother and father over the years at Horfield. What I noticed was outstanding and the personal approach to my parents and the genuine concern for them in a truly holistic way. The staff genuinely loved them rather than seeing them as a client providing them with work. I fly over from New Zealand every year to see my parents and I was welcomed with love too.

A wonderful place, a home where dad was loved and cared for. All his needs were met, he was shown dignity and compassion, and his care was person-centred. Wonderful surroundings, great food and great activities. All the staff care deeply about their residents, and nothing is too much trouble for them. Dad loved living there, and we will be forever grateful to them.

We were delighted at the standard of care dad received at Horfield Lodge. Dad was treated with dignity and respect by all staff, who provided an excellent standard of care and were very supportive towards him and us during some difficult and challenging periods of his illness. The lodge was always spotlessly clean, and the food looked very appetising! There was always plenty of activities for residents.

Lastly and most importantly the Christian ethos under which the home is run is so important.

My Aunt lived at Horfield Lodge for nearly 5 years and was always treated with the utmost respect, love and compassion. The carers were like an extension of her family. We enjoyed many visits to Horfield Lodge celebrating events in our family and were always welcomed by the lovely staff. Nothing was too much trouble for them. They just wanted us to feel as much at home as my Aunt did. The home is always clean and every effort is made to include residents in activities from making Easter Bonnets to Poppies and everything in between. The musical activities are also a great hit with residents. As with other MHA homes that we have visited, the food is of a very high standard.

Thank you so much to everyone from all the family.

We wouldn't hesitate to recommend this home. It was such a blessing to know that Mum was content and being well cared for.

Nurse in charge always making themselves available if you had any queries. Horfield Lodge is where you can leave your relatives in very good hands.

My aunt was a resident at Horfield Lodge for 21 months until she sadly passed away. Our family couldn't have asked for more care and attention from the dedicated team of nurses and carers, during her time here, particularly in her last weeks. There is a lovely atmosphere to this home and visitors are always made to feel most welcome. Thank you, everyone.

Mum was beautifully looked after with great care and humour. She was treated as an individual not as one of a crowd. She thoroughly enjoyed living at Horfield Lodge and regarded it as her home. She made new friends and felt needed.

I always felt confident mum received the best possible care from you. You helped my mum and myself through a difficult time. So many thanks.

Spending so much time at Horfield Lodge, I can see the kindness and respect shown to all the residents and their smiling response to the staff. There is an air of calm and warmth. The rooms and en suites are pleasant, light, spacious, and very clean. The cafe/lounge area is open to the public and residents are brought to join in the activities. Other imaginative activities are regularly provided too.

We have been involved in Horfield Lodge, Bristol for over 3 years and the team helped us care for both my mother and father. The love and care shown by the staff has been wonderful. As individuals and as a team, they helped us live through the good and the bad. Whenever we left, we knew they were in good hands. Thanks.

The staff of Horfield Lodge certainly lived up to that statement in their treatment of my mother.

My brother has spent the last year in the dementia unit, his care throughout was excellent until he passed away. We were always made very welcome whenever we visited. The staff were always helpful and pleasant.

I can't praise the manager and her staff enough.

Horfield Lodge, it's staff and the wider community of families, volunteers and residents, is a well-run care home which is pleasant to visit always. It is purpose-built and very light and airy, the rooms are en-suite and activities every day. Mum has the freedom to choose to join in or not and looked after very well. Thanks.

The staff are always friendly and welcoming. They have built good relationships with the resident and encouraged him to join in activities but without over pressurizing. Over the months this has meant that, after initial reluctance, he has grown to enjoy and choose to join in with other residents. As a gay couple, the atmosphere towards both of us could not have been more welcoming.

Very good.