Horfield Lodge

Kellaway Avenue, Bristol BS7 8SU
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9.6 86 Reviews
  • Horfield Lodge, Bristol
Horfield Lodge offers specialist dementia and nursing care, with fifty-four places in total and some dual occupancy rooms available. An experienced team combine professional care with a popular activities programme, while respecting the choice and privacy of all involved.

Hobbies and interests are encouraged, with outings and musical performances often on the calendar, and a visiting chaplain who provides pastoral care.
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Care Provided by Horfield Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Wheelchair Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1494 – £1621
  • Self-Funded Residential Dementia Care: £1685 – £1753
  • Self-Funded Nursing Care: £1537 – £2064

These prices are only a guideline, please contact Horfield Lodge to find out the exact price for your requirements.

Contact Horfield Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Horfield Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (73)

Horfield Lodge Reviews (86)

9.6

Horfield Lodge has a Review Score of 9.6 (9.596) out of 10, based on 30 reviews in the last 2 years.
Over all time Horfield Lodge has 86 reviews.

Overall Experience
  • 69
  • 16
  • 1
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Date Published
  • 86
  • 10
  • 27
  • 30
  • 56
Reviewer Connection to Horfield Lodge
  • 46
  • 15
  • 7
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 86, showing 81-86
Review from Peter B (Son of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found all the staff on my visits extremely friendly and helpful.
I am also very happy with my mother's care she receives. She is always clean and tidy and her room kept clean.
Reply from Charlotte Tily, Home Manager at Horfield LodgeThank you for your positive comments. We are delighted to see that you feel well able to recommend this home from the experiences you and you Mother have had at Horfield. Thank you from the staff team.
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Review from Geoff S (Son of Resident) assisted by family/friend published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From entering Horfield Lodge in May 2016 until her death, my mother was treated with total respect by everyone who cared for her. The love and care she was shown were exemplary. We were kept fully informed of her condition, doctor/district nurse visits, changes in medication, etc. This was in stark
contrast to the convalescent home she was in beforehand when she had to constantly ask to learn anything about her care/condition. I can sum up by saying that a friend who has a relative at Horfield Lodge said 'If I have to go into a care home then it would be Horfield Lodge' Never a truer word spoken.
Reply from Charlotte Tily, Home Manager at Horfield LodgeYour positive feedback will be truly treasured by the staff team at Horfield Lodge. We were so pleased to see that you are able to give such a high recommendation for the home and the care and support given to your loved one and we thank you for taking the time to send in your comments.
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Review from Brenda C (Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good - excellent. Caring very good. Nice happy people - enjoy their smiles. Nothing is too much trouble. Can't fault them.
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Review from Robert S (Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall very satisfied - nothing to complain about.
Sorry that the turnover of staff is not great - there is not a lot of time to get to know them then they leave.
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Review from Joan C (Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My children went around homes here and chose this one. I am not from Bristol. The home is beautifully situated between an east and west common which are lovely to walk in if one can walk, or be pushed in a wheelchair. There are plenty of activities here, most people enjoy them although I largely read
and attend a local history group here.
Almost all the staff are very kind and efficient from the manager on. The food has been variable, an aspect which is very important to people here; at the moment we have a good chef and that makes a real difference.
I began on the nursing floor over four years ago and have improved so much that I am now in a care suite and have even started cooking for myself!


We have an excellent doctors surgery and they visit regularly. Friends of my daughters have visited here and the husband is now here and I gather they are happy too.

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Review from Clare B (Daughter of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On April 23rd it was my mother's 97th birthday. Horfield Lodge had also organised a St. George's Day party. The residents and mum's grandchildren and great grandchildren all joined in with party games. The atmosphere was lovely and inclusive and the children played the games with the residents and there
was lots of love and laughter and mum's grandchildren and great grandchildren were full of praise and enjoyment for a super afternoon.
Reply from Kathy Marshalsea, Home Manager at Horfield LodgeIt was a delight to see that the staff at Horfield made your Grandmother’s birthday such a positive and inclusive day for her and her extended family. We do understand how important it is to maintain links with loved ones and are pleased that they were able to use the day to get all to join in and make her day even more special.
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Current Review Score: 9.6 (9.596)

Overview of Review Score

The Review Score of 9.6 (9.596) out of 10 for Horfield Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.596 for Horfield Lodge is calculated as follows: ( (235 Excellents x 5) + (85 Goods x 4) + (19 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 344 Ratings = 4.596
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Horfield Lodge is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

No image found

Lesley Griffiths

Job Title: Home Manager

Lesley is Horfield Lodge's compassionate and dedicated Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Horfield Lodge to verify any information. View our terms and conditions. Horfield Lodge has an Enhanced Service - more info.