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Charing House Care & Nursing Home

Canterbury Street, Gillingham, Kent ME7 5AY
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I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.Doreen C(Daughter of Resident/Service User)
Charing House Care & Nursing Home, Gillingham
I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warmEve S(Daughter of Resident/Service User)
Charing House Care & Nursing Home, Gillingham
My mother was extremely well cared for during her three years in nursing care in Charing House.Kathryn N(Daughter of Resident/Service User)
Charing House Care & Nursing Home, Gillingham

Charing House Care Home in Gillingham provides residential, dementia, nursing and respite for up to 88 residents and are able to accommodate funded as well as private clients.

There five separate wings, including the Bessie Parr Wing, the George Smith Wing, the William Griffin Wing, the Barry Hodgman Wing and the Freddie Cooper Wing. While the home has a lift to all floors in the building, ideal for those unable...  

Care Provided by Charing House Care & Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150N/A
Residential Dementia CareFrom £1,200N/A
Nursing CareFrom £1,400N/A
Nursing Dementia CareFrom £1,400N/A

Contact Charing House Care & Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Karen Ditch (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (42)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Charing House welcomes visitors at anytime, however if visiting after 9pm please call first.

Parking

  • Parking is available.

Charing House Care & Nursing Home Reviews (71)

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9.8

Charing House Care & Nursing Home has a Review Score of 9.8 (9.808) out of 10, based on 19 reviews in the last 2 years. Over all time Charing House Care & Nursing Home has 71 reviews.

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Review from D D (Daughter of Resident) published on 3 August 2026 Submitted via Website
Overall Experience

I and my family feel extremely fortunate that our mum is at Charing House. At first we didn't know what to expect as we have never had a family member go into a care home, however it became apparent very quickly that she was being looking after well. There is a very homely feel to Charing House and the layout of her bedroom and bathroom suits her well and the staff encourage her to take part in the activities and entertainment arranged.

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Review from A G (Son of Resident) published on 6 July 2026 Submitted via Website
Overall Experience

My mum has resided at Charing House for some time now and I can say with great confidence that she is being looked after very well. The staff are brilliant and take care of all her medication, laundry, diet etc. very well. The dining room and lounge areas are clean and the activities team offer a good range of activities which keeps everyone entertained and interacting with each other.

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Review from R T (Son of Resident) published on 29 May 2026 Submitted via Website
Overall Experience

Charing House has a very homely atmosphere about it and does truly feel like a home from home. The staff always do there best to care for my mother which at times isn't easy due to her care requirements but they are always very patient and ensure she gets the care she needs. The food always looks appetising and her clothes are kept neat and tidy.

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Review from Linda R (Daughter of Resident) published on 8 April 2026 Submitted via Website
Overall Experience
My Dad was in an assessment bed at Charing House residential carehome after coming out of Hospital.Then he had to go to a different home.
Dad settled well in the home .Thank you to Jo the deputy manager and all staff that looked after Dad.

the home was always clean and tidy. The staff were always friendly and helpful.there was plenty of food that looked nice.

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Review from G H (Daughter of Resident) published on 10 March 2026 Submitted via Website
Overall Experience

Whenever I've visited my mum at Charing House she always looks well cared for. The staff are very caring and approachable, should I have any queries about how my mum is getting on I'd have no hesitation in speaking to the managers knowing that they'd be able to sort things out which gives me great confidence. My mum's room is kept clean and tidy and the staff make sure mum eats and drinks enough.

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Review from S V (Daughter of Resident) published on 3 February 2026 Submitted via Website
Overall Experience

the care and support my mother receives at Charing House is amazing. the care and attention the staff show her and other is second to none. They have looked after my mother for sometime now and I can safely say i've always been happy with the care she has received. There is always plenty to eat and drink as well as lots going on with activities.

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Review from T M (Son of Resident) published on 6 January 2026 Submitted via Website
Overall Experience

My Dad has been at Charing House for some time now and still from day one the care he receives is amazing. All the staff go above and beyond to help support my father and others living there. My Dad participates in many of the activities, the home is clean and his room is warm.

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Review from S R (Daughter of Resident) published on 16 October 2025 Submitted via Website
Overall Experience

Having to find and put my mother into a care home was one of the hardest things I've had to do, however from the moment we got mum settled in I knew we made the right decision. All the staff have been polite and friendly towards her and she has made many friends during her time at Charing House. The food is tasty and the manager is always around for a catch up.

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Review from P T (Son of Resident) published on 29 July 2025 Submitted via Website
Overall Experience

Each time I visit my Mum she seems happy and content. I've always been impressed with the friendliness and professionalism the staff have shown, not only to my Mum but also to others living at Charing House. Mum joins in the with the activities and has been eating much better since moving in. I'd have no hesitation recommending Charing House to anyone.

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Review from B F (Daughter of Resident) published on 12 June 2025 Submitted via Website
Overall Experience

The staff at Charing House have always been courteous and polite towards myself and father who has resided there for just over a year. My father's health conditions can make things tricky, however nothing ever seems too much effort for them and have always gone above and beyond. My father joins in with the activities organised and the meals served are visually appealing and appetising.

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Review from E S (Daughter of Resident) published on 16 April 2025 Submitted via Website
Overall Experience

Charing House is a very personable care home. The staff are great with helping my mother with her care and are always so respectful towards her. Her room is presentable with my mother's clothes put away nicely and the food is excellent. I have nothing but compliments and praise to everyone who works at Charing House, thank you all.

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Review from C B (Son of Resident) published on 6 March 2025 Submitted via Website
Overall Experience

Charing House's standard of care is very high. The staff are friendly, approachable and frequently go above and beyond to make my mothers and others living there feel at home. The move into Charing House has socially done wonders for my mother as she enjoys many of the activities put on as well as there being other friendly residents to talk to.

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Review from L G (Daughter of Resident) published on 24 January 2025 Submitted via Website
Overall Experience

My dad has been at Charing House Care and Nursing Home for 6 months now and I can safely say the care he receives is second to none. The staff are exceptionally kind and caring with nothing ever being too much bother. His room is lovely, it has en-suite facilities and the kitchen does a great job with the food they produce.

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Review from J D (Son of Resident) published on 2 January 2025 Submitted via Website
Overall Experience

My mother has been a resident at Charing House Care and Nursing Home for sometime now and I can't express how thankful I am for the care they give her. The staff can't do enough, they are caring and kind towards my mother for which I am immensely grateful and the manager since day one has been amazing. My mother's room is always clean and the food is well cooked and plentiful. Would highly recommend Charing House.

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Review from D O (Son of Resident) published on 14 November 2024 Submitted via Website
Overall Experience

The staff at Charing House have been so supportive to myself and my mother since she was admitted. It was never an easy decision for my mother to move into a care home, however it ended up being the right one. The staff are fantastic and support her with her care needs and since moving in I have noticed her physical and social health improve. The care home is safe, warm and there are a lot of activities taking place.

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Review from R H (Son of Resident) published on 1 November 2024 Submitted via Website
Overall Experience

Having my mum at Charing House is a big relief and a great comfort knowing that she is being so well cared for. The staff are brilliant, they are attentive, caring and have always communicated with myself well about my mother's well-being. Her room is kept clean and her clothing is well looked after and put away near and tidy.

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Review from Reggie D (Brother of Resident) published on 31 October 2024 Submitted via Website
Overall Experience

My sister died alone at this care home. I requested on numerous occasions to be contacted if there was even the slightest deterioration in her health and they didn't contact me until nearly 30 minutes after she died alone despite the timeline I'm being given showing they had ample time to. I asked for an investigation which although completed was contradictory in its replies and didn't satisfactorily address any of the concerns raised. Every email sent has needed to be followed up weeks later requesting a reply and the staff member on firmly when I attended after my sisters' death just seemed disinterested and unbothered by the entire situation. Would never recommend this facility.

Reply from Cem Osman, P/A to the Director at Charing House Care & Nursing Home

We are sorry that you feel the care given to your sister during her final hours was not to the high standard that we strive to achieve. We can assure you that your sister did not die alone and our care records along with statements from staff on shift clarify this so we are unsure why you feel this...  

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Review from T M (Son of Resident) published on 2 October 2024 Submitted via Website
Overall Experience

My Mum is well cared for at Charing House Care and Nursing Home. The manager and staff are amazing, whenever I pop in to see her she is happy and well dressed. The home is lovely with there being a nice garden area and her room is spacious and clean. There are plenty of activities going on within the home which is lovely to see.

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Review from T G (Son of Resident) published on 21 August 2024 Submitted via Website
Overall Experience

The staff are fantastic at Charing House. My father is looked after superbly well and with the utmost care. I cannot thank the staff enough. There are a lot of activities put on, and all residents are encouraged to join in, and the food is good with there being plenty of drinks and snacks throughout the day.

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Review from C A (Son of Resident) published on 18 July 2024 Submitted via Website
Overall Experience

I am so grateful to all the staff and manager at Charing House. My Mum has settled in so well and I'm pleased she is now in safe and professional care. My mum's health and well being have greatly improved since she arrived at Charing House, she is eating well and is interacting with others. The facilities are very clean and there are wonderful communal areas for all residents and their visitors to relax in.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 April 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (7)

Accreditations

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Frequently Asked Questions about Charing House Care & Nursing Home

What types of Care is Charing House Care & Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Charing House Care & Nursing Home have?

There are 84 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Charing House Care & Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Charing House Care & Nursing Home to the centre of Gillingham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charing House Care & Nursing Home to verify any information. View our terms and conditions. Charing House Care & Nursing Home has an Enhanced Service -more info.