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Charing House Care & Nursing Home

Canterbury Street, Gillingham, Kent ME7 5AY
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I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.Doreen C(Daughter of Resident/Service User)
Charing House Care & Nursing Home, Gillingham
I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warmEve S(Daughter of Resident/Service User)
Charing House Care & Nursing Home, Gillingham
My mother was extremely well cared for during her three years in nursing care in Charing House.Kathryn N(Daughter of Resident/Service User)
Charing House Care & Nursing Home, Gillingham

Charing House Care Home in Gillingham provides residential, dementia, nursing and respite for up to 88 residents and are able to accommodate funded as well as private clients.

There five separate wings, including the Bessie Parr Wing, the George Smith Wing, the William Griffin Wing, the Barry Hodgman Wing and the Freddie Cooper Wing. While the home has a lift to all floors in the building, ideal for those unable...  

Care Provided by Charing House Care & Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150N/A
Residential Dementia CareFrom £1,200N/A
Nursing CareFrom £1,400N/A
Nursing Dementia CareFrom £1,400N/A

Contact Charing House Care & Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Karen Ditch (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (42)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Charing House welcomes visitors at anytime, however if visiting after 9pm please call first.

Parking

  • Parking is available.

Charing House Care & Nursing Home Reviews (71)

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9.8

Charing House Care & Nursing Home has a Review Score of 9.8 (9.808) out of 10, based on 19 reviews in the last 2 years. Over all time Charing House Care & Nursing Home has 71 reviews.

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Review from R H (Son of Resident) published on 6 August 2021 Submitted via Website
Overall Experience

My father's room is comfortable, has en-suite facilities and is well furnished. Charing House has a large dining room, lounge and has a beautiful, fully accessible garden. The staff are attentive, kind, caring, patient and keep me informed of any medical issues that may occur with my father and make the necessary arrangements to see the dentist, nurse etc. My father is offered plenty of food, which he enjoys and is of good quality.

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Review from S W (Daughter of Resident) published on 7 June 2021 Submitted via Website
Overall Experience

There is no doubt in my mind that choosing Charing House Care & Nursing Home was the right decision for my mum. My mum has dementia, which can be challenging however, the staff are caring, attentive and give my mum the time and attention she needs to look after her. The staff and manager keep me informed about any issues that arise with my mum's care and the activities staff do a fantastic job arranging events to keep my mum and the other residents stimulated.

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Review from Craig T (Son of Resident) published on 24 March 2021 Submitted via Website
Overall Experience

The staff at Charing House are very friendly professional welcoming and polite. The care and safety of the residents is their top priority and is a care home where everyone is treated with dignity and compassion. The food is good and there is always a choice of what to eat. My mum is encouraged to take part in the activities and enjoys the company of the other residents. The home is warm clean and a pleasant environment to be in. For anyone looking for a care home for their friend or relative, I would strongly recommend Charing House.

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Review from Janice M (Daughter of Resident) published on 13 January 2021 Submitted via Website
Overall Experience

Since my mother moved into Charing House she has been treated with respect and love at all times. There is a positive culture at the home, the staff are lovely and always make time to chat with her. There is a dedicated activities team that goes out of their way to provide entertainment and games like bingo, gardening etc. For the residents and my Mum very much enjoys the cooked breakfast the home does. I am so grateful for everything the home has done for my mother. Thank you all so much

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Review from M S (Son of Resident) published on 5 January 2021 Submitted via Website
Overall Experience

The staff and facilities at Charing House are fantastic. The care and attention they show my mum is outstanding. They have devoted staff who work tirelessly to give the best care possible. The activities staff have done a superb job with helping Mum use Skype to keep in touch with us during these tough times and we can see through chatting with her that she is being well looked after.

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Review from J M (Son of Resident) published on 4 December 2020 Submitted via Website
Overall Experience

My mother has received remarkably good care whilst being at Charing House, all her needs are met both emotionally and physically. It’s not easy having someone you love have dementia, especially though these difficult times however the staff have been very supportive towards my mother and myself. I couldn’t ask for better care. Thank you

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Review from T J (Son of Resident) published on 25 November 2020 Submitted via Website
Overall Experience

My father has been well looked after at Charing House. It’s not been easy what with the current pandemic, however, Charing House have done a great job in letting me know how my father is getting on and for keeping him and the other residents safe. The staff are dedicated, friendly, attentive and the home has a great atmosphere, you can see the staff genuinely care. I couldn’t have asked for a better care home for him.

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Review from Anna T (Sister of Resident) published on 14 October 2020 Submitted via Postal Card
Overall Experience

My brother was in Charing House. He was discharged from hospital in a very poorly state. Charing House was amazing, so, so caring, kind and extremely lovely. They cared for my brother to the end of his life. I am truly grateful to all the staff. I will never forget the care and love they gave my brother for the two weeks he was there. Thank you, Charing House.

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Review from Kalvin F (Son of Resident) published on 13 October 2020 Submitted via Website
Overall Experience

My mother has been at Charing House since August 2017. The staff and management have always been supportive, not only to my Mother but to family members too. Mum has received excellent care and I am kept informed of any health or other issues during this difficult time. I could not have asked for a better care home for Mum.

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Review from P P (Daughter of Resident) published on 5 October 2020 Submitted via Website
Overall Experience

My mother has been at Charing House for a while now. I am really happy with the care Mum receives. Mum always looks happy and healthy so I really can’t ask for anymore. Charing House built a pagoda earlier in the year and last time I was there I saw Mum and all the residents outside under the pagoda, while there was a singer there performing to them all. It is such a great thing for them to have built and has certainly been very good throughout Covid-19 as they are continuing with these special activities that I know my Mum enjoys.

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Review from A P (Son of Resident) published on 1 September 2020 Submitted via Website
Overall Experience

The level of care the staff give to the residents is exceptional. The staff are always welcoming, compassionate and respectful towards my Mum and other residents. It gives me peace of mind knowing my Mum is being so well cared for. She is happy, well looked after and her room is spacious and clean, I couldn’t ask for more. Would highly recommend Charing House to anyone looking for a care home.

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Review from C J (Sister of Resident) published on 13 August 2020 Submitted via Postal Card
Overall Experience

During the current climate, all I can say is a very big thank you for taking such great care over my sister. She always, when I spoke to her, seemed happy with the care she received. When I had concerns and worries I was always able to speak with staff nurses and admin regularly and if not available they would phone me back. Her key worker also put my mind at rest. It has been difficult with her loss but staff come out to wave her farewell.

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Review from Andrew S (Son of Resident) published on 29 April 2020 Submitted via Website
Overall Experience

The staff at Charing House Care & Nursing Home are great, they treat my Mum as they would their own. I go about my day knowing that she is being well cared for. The home is maintained to a good standard and there are no offensive smells. The home encourages my Mum to participate in the activities, which keep her active and they let me know if there are any changes to her health. Thank you for all your hard work.

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Review from George W (Son of Resident) published on 28 November 2019 Submitted via Website
Overall Experience

This is an excellent home. The home is beautifully decorated throughout and has a homely feel to it from the moment you walk through the front door. The staff are great if ever I have any questions about my Dad's care, medication etc someone is always there to help. Thank you, everyone, at Charing House.

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Review from Sarah J (Daughter of Resident) published on 31 October 2019 Submitted via Website
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We saw several care homes before choosing Charing House. The home has an inviting warm feel to it and the staff are always helpful. Activities take place throughout the week, as well as outside entertainment coming into the home. Mum's room is kept clean and tidy and the food is good.

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Review from Jordan C (Son of Resident) published on 23 October 2019 Submitted via Website
Overall Experience

Charing House has provided great care for my Dad. The staff are kind, caring, friendly and nothing is ever too much trouble. I am kept informed about how he's doing and his room and the communal areas are kept clean and tidy. Thank you to all the staff who do such a great job.

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Review from Doreen C (Daughter of Resident) published on 13 February 2019 Submitted via Postal Card
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I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.

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Review from Jennifer W (Daughter of Resident) published on 18 January 2019 Submitted via Postal Card
Overall Experience
I cannot praise this home enough. My mother was there for seven years so it is not a snap decision. She exceptionally well cared for every day. The home organised trips and activities for the able and visiting activities for the less able. The home is always very clean and tidy. The food is very good. The staff are always eager to please very caring.

We found this home by chance and we count our blessings every day.

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Review from Verity D (Daughter of Resident) published on 17 January 2019 Submitted via Postal Card
Overall Experience

I have been pleased with how C/H has swiftly helped in the transition of Hospital to nursing home and the standard of care given to my mother.

The staff and nurses, including the carers the kitchen staff, cleaners and laundry staff have helped in providing a high level of work ethic and respect surrounding my mother's needs.

I cannot thank you enough for allowing the rest of the family to be engaged on a daily basis with my mother, thank you.

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Review from Eve S (Daughter of Resident) published on 11 December 2018 Submitted via Website
Overall Experience

I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warm and well furnished. Secondly, the care provided is exceptional. In these days of negative reports and concerns about care homes, I feel lucky to have found a place for my Mum at Charing House. She was happy there and was extremely well cared for. The staff treated her with respect and dignity and always took her preferences into account when entering her room. I have been kept well informed of her well being especially towards the end of her days.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 April 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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