
I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.Doreen C(Daughter of Resident/Service User)

I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warmEve S(Daughter of Resident/Service User)

My mother was extremely well cared for during her three years in nursing care in Charing House.Kathryn N(Daughter of Resident/Service User)

I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.Doreen C(Daughter of Resident/Service User)

I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warmEve S(Daughter of Resident/Service User)

My mother was extremely well cared for during her three years in nursing care in Charing House.Kathryn N(Daughter of Resident/Service User)

Charing House Care Home in Gillingham provides residential, dementia, nursing and respite for up to 88 residents and are able to accommodate funded as well as private clients.
There five separate wings, including the Bessie Parr Wing, the George Smith Wing, the William Griffin Wing, the Barry Hodgman Wing and the Freddie Cooper Wing. While the home has a lift to all floors in the building, ideal for those unable...
Care Provided by Charing House Care & Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Charing House Care & Nursing Home for full pricing details and T&Cs.
Contact Charing House Care & Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Charing Healthcare Ltd
- Private Owned
Person in charge
- Karen Ditch (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
Room Information
- Single Rooms (84)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (42)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Charing House welcomes visitors at anytime, however if visiting after 9pm please call first.
Parking
- Parking is available.
Charing House Care & Nursing Home Reviews (71)
Charing House Care & Nursing Home has a Review Score of 9.8 (9.808) out of 10, based on 19 reviews in the last 2 years.
Over all time Charing House Care & Nursing Home has 71 reviews.
My father's room is comfortable, has en-suite facilities and is well furnished. Charing House has a large dining room, lounge and has a beautiful, fully accessible garden. The staff are attentive, kind, caring, patient and keep me informed of any medical issues that may occur with my father and make the necessary arrangements to see the dentist, nurse etc. My father is offered plenty of food, which he enjoys and is of good quality.
There is no doubt in my mind that choosing Charing House Care & Nursing Home was the right decision for my mum. My mum has dementia, which can be challenging however, the staff are caring, attentive and give my mum the time and attention she needs to look after her. The staff and manager keep me informed about any issues that arise with my mum's care and the activities staff do a fantastic job arranging events to keep my mum and the other residents stimulated.
The staff at Charing House are very friendly professional welcoming and polite. The care and safety of the residents is their top priority and is a care home where everyone is treated with dignity and compassion. The food is good and there is always a choice of what to eat. My mum is encouraged to take part in the activities and enjoys the company of the other residents. The home is warm clean and a pleasant environment to be in. For anyone looking for a care home for their friend or relative, I would strongly recommend Charing House.
Since my mother moved into Charing House she has been treated with respect and love at all times. There is a positive culture at the home, the staff are lovely and always make time to chat with her. There is a dedicated activities team that goes out of their way to provide entertainment and games like bingo, gardening etc. For the residents and my Mum very much enjoys the cooked breakfast the home does. I am so grateful for everything the home has done for my mother. Thank you all so much
The staff and facilities at Charing House are fantastic. The care and attention they show my mum is outstanding. They have devoted staff who work tirelessly to give the best care possible. The activities staff have done a superb job with helping Mum use Skype to keep in touch with us during these tough times and we can see through chatting with her that she is being well looked after.
My mother has received remarkably good care whilst being at Charing House, all her needs are met both emotionally and physically. It’s not easy having someone you love have dementia, especially though these difficult times however the staff have been very supportive towards my mother and myself. I couldn’t ask for better care. Thank you
My father has been well looked after at Charing House. It’s not been easy what with the current pandemic, however, Charing House have done a great job in letting me know how my father is getting on and for keeping him and the other residents safe. The staff are dedicated, friendly, attentive and the home has a great atmosphere, you can see the staff genuinely care. I couldn’t have asked for a better care home for him.
My brother was in Charing House. He was discharged from hospital in a very poorly state. Charing House was amazing, so, so caring, kind and extremely lovely. They cared for my brother to the end of his life. I am truly grateful to all the staff. I will never forget the care and love they gave my brother for the two weeks he was there. Thank you, Charing House.
My mother has been at Charing House since August 2017. The staff and management have always been supportive, not only to my Mother but to family members too. Mum has received excellent care and I am kept informed of any health or other issues during this difficult time. I could not have asked for a better care home for Mum.
My mother has been at Charing House for a while now. I am really happy with the care Mum receives. Mum always looks happy and healthy so I really can’t ask for anymore. Charing House built a pagoda earlier in the year and last time I was there I saw Mum and all the residents outside under the pagoda, while there was a singer there performing to them all. It is such a great thing for them to have built and has certainly been very good throughout Covid-19 as they are continuing with these special activities that I know my Mum enjoys.
The level of care the staff give to the residents is exceptional. The staff are always welcoming, compassionate and respectful towards my Mum and other residents. It gives me peace of mind knowing my Mum is being so well cared for. She is happy, well looked after and her room is spacious and clean, I couldn’t ask for more. Would highly recommend Charing House to anyone looking for a care home.
During the current climate, all I can say is a very big thank you for taking such great care over my sister. She always, when I spoke to her, seemed happy with the care she received. When I had concerns and worries I was always able to speak with staff nurses and admin regularly and if not available they would phone me back. Her key worker also put my mind at rest. It has been difficult with her loss but staff come out to wave her farewell.
The staff at Charing House Care & Nursing Home are great, they treat my Mum as they would their own. I go about my day knowing that she is being well cared for. The home is maintained to a good standard and there are no offensive smells. The home encourages my Mum to participate in the activities, which keep her active and they let me know if there are any changes to her health. Thank you for all your hard work.
This is an excellent home. The home is beautifully decorated throughout and has a homely feel to it from the moment you walk through the front door. The staff are great if ever I have any questions about my Dad's care, medication etc someone is always there to help. Thank you, everyone, at Charing House.
We saw several care homes before choosing Charing House. The home has an inviting warm feel to it and the staff are always helpful. Activities take place throughout the week, as well as outside entertainment coming into the home. Mum's room is kept clean and tidy and the food is good.
Charing House has provided great care for my Dad. The staff are kind, caring, friendly and nothing is ever too much trouble. I am kept informed about how he's doing and his room and the communal areas are kept clean and tidy. Thank you to all the staff who do such a great job.
I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.
We found this home by chance and we count our blessings every day.
I have been pleased with how C/H has swiftly helped in the transition of Hospital to nursing home and the standard of care given to my mother.
The staff and nurses, including the carers the kitchen staff, cleaners and laundry staff have helped in providing a high level of work ethic and respect surrounding my mother's needs.
I cannot thank you enough for allowing the rest of the family to be engaged on a daily basis with my mother, thank you.
I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warm and well furnished. Secondly, the care provided is exceptional. In these days of negative reports and concerns about care homes, I feel lucky to have found a place for my Mum at Charing House. She was happy there and was extremely well cared for. The staff treated her with respect and dignity and always took her preferences into account when entering her room. I have been kept well informed of her well being especially towards the end of her days.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Charing House Care & Nursing Home.
There are no upcoming events for Charing House Care & Nursing Home.
Awards / Recognitions (7)
- 31 Jan 2024Recipient: Charing Healthcare Ltd
- 28 Feb 2023Recipient: Charing Healthcare Ltd
- 30 Jun 2022Recipient: Charing Healthcare Ltd
Accreditations
There are no accreditations posted yet for Charing House Care & Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
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