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Charing House Care & Nursing Home

Canterbury Street, Gillingham, Kent ME7 5AY
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I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.Doreen C(Daughter of Resident/Service User)
Charing House Care & Nursing Home, Gillingham
I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warmEve S(Daughter of Resident/Service User)
Charing House Care & Nursing Home, Gillingham
My mother was extremely well cared for during her three years in nursing care in Charing House.Kathryn N(Daughter of Resident/Service User)
Charing House Care & Nursing Home, Gillingham

Charing House Care Home in Gillingham provides residential, dementia, nursing and respite for up to 88 residents and are able to accommodate funded as well as private clients.

There five separate wings, including the Bessie Parr Wing, the George Smith Wing, the William Griffin Wing, the Barry Hodgman Wing and the Freddie Cooper Wing. While the home has a lift to all floors in the building, ideal for those unable...  

Care Provided by Charing House Care & Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150N/A
Residential Dementia CareFrom £1,200N/A
Nursing CareFrom £1,400N/A
Nursing Dementia CareFrom £1,400N/A

Contact Charing House Care & Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Karen Ditch (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (42)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Charing House welcomes visitors at anytime, however if visiting after 9pm please call first.

Parking

  • Parking is available.

Charing House Care & Nursing Home Reviews (71)

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9.8

Charing House Care & Nursing Home has a Review Score of 9.8 (9.808) out of 10, based on 19 reviews in the last 2 years. Over all time Charing House Care & Nursing Home has 71 reviews.

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Review from D M (Son of Resident) published on 14 June 2024 Submitted via Website
Overall Experience

The standard of care at Charing House is admirable. Whilst being a large care home, it is divided up into separate wings, which makes it feel very homely. The staff that look after my mother are all knowledgeable, well-trained and caring. The activities are engaging, and there is a fantastic outside garden area in which my mother and others enjoy spending time in.

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Review from C B (Son of Resident) published on 3 May 2024 Submitted via Website
Overall Experience

My mum suffers from dementia and can be challenging at times however the care staff are very patient with her and give her the time she needs which I am grateful for. They do lots of activities which everyone is encouraged to take part in and there is a nice outdoor garden area. The food is well made with lots of variety and the home is clean.

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Review from R M (Son of Resident) published on 27 March 2024 Submitted via Website
Overall Experience

I chose Charing House after viewing several care homes for my Father. I knew after viewing the home with the manager that Charing House was the right place for him and I’m happy to say they have met my expectations. The staff is very committed and caring, regular events are put on which friends and family are always invited and encouraged to take part. The food is good and everywhere is kept clean and tidy!

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Review from J S (Son of Resident) published on 1 February 2024 Submitted via Website
Overall Experience

The staff at Charing House are very experienced and professional, providing fantastic care for my mum. They treat her with dignity and respect, nothing is ever too much bother and there is always someone around should I have any questions. There is always something going on within Charing House whether it be activities, entertainers etc. and the food is delicious.

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Review from S M (Son of Resident) published on 22 January 2024 Submitted via Website
Overall Experience

The staff at Charing House are very friendly and caring, I can’t fault the care and compassion they have shown my father. I would have no hesitation at all in recommending this home to anyone looking for a care home for a loved one. The home is kept clean, the food is good and there are plenty of activities put on.

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Review from J D (Son of Resident) published on 2 January 2024 Submitted via Website
Overall Experience

I am very happy with the care my Mum is getting at Charing House care home. The manager is always available to chat and all the staff are very friendly. Charing House is kept spotlessly clean and the activities staff do a wonderful job in sorting out games, puzzles etc. for my Mum and others to get involved with.

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Review from D O (Son of Resident) published on 2 November 2023 Submitted via Website
Overall Experience

I’ve found the staff and management to be very polite and approachable at Charing House, nothing ever seems too much trouble and I’m given regular updates on how Mum is getting on with her health and day-to-day living. The home is bright and clean and has a lovely garden which is enjoyed by my mother and others.

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Review from F B (Son of Resident) published on 19 September 2023 Submitted via Website
Overall Experience

I couldn’t have been happier with the choice I made by choosing Charing House Care & Nursing Home to look after my mother. Charing House is a very well-run care home with incredibly committed and caring staff. The atmosphere of the home is peaceful but vibrant and is clean throughout.

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Review from S C (Son of Resident) published on 2 August 2023 Submitted via Website
Overall Experience

The staff at Charing House all deserve so much praise for the work they do. They are supportive and attentive towards my father, for which I am truly grateful for. The home is well run, with it being kept clean, and entertainment and activities are put on for everyone to take part in.

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Review from Jill S (Daughter of Resident) published on 23 May 2023 Submitted via Website
Overall Experience

We must thank all the staff for looking after our mum so well for the last eleven years. She sadly passed away at the beginning of April and we were so pleased that the last years of her life were spent in such a lovely environment with caring staff to look after her. Her family recommend Charing House Care & Nursing Home to anyone looking for residential care for a loved one.

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Review from J W (Son of Resident) published on 10 March 2023 Submitted via Website
Overall Experience

Charing House is a lovely home. The staff are very helpful and attentive in caring for my dad and can see from when I visit him that he is happy there. The facilities are great with there being lovely rooms and lots of outdoor space. I would highly recommend Charing House Care Home.

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Review from C G (Son of Resident) published on 9 February 2023 Submitted via Website
Overall Experience

During my mum's time at Charing House Care & Nursing Home I have found the staff to be exceptional in all areas of care they provide to her. Management are always around and happy to chat, should I have any questions about my mum's care, and when I visit I've always found Charing House to be clean and tidy.

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Review from P T (Son of Resident) published on 20 December 2022 Submitted via Website
Overall Experience

It is lovely when I visit my father, to see how well he is being looked after. The staff are very caring and have gotten to know him very well during his time at Charing House and know when I go home that he is in safe hands. Charing House employs an activity coordinator who does a great job in organising events and activities, which my father enjoys and takes part in. Thank you, everyone.

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Review from K H (Daughter of Resident) published on 5 October 2022 Submitted via Website
Overall Experience

Charing House Care & Nursing Home is a wonderful place to live. The management and staff are excellent and do everything they can to make sure my mum is being well cared for and have nothing but praise for them for the work they do. Her bedroom and communal spaces are well kept, clean and there is a lovely secure garden area which is nice during the warmer weather.

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Review from S W (Daughter of Resident) published on 19 July 2022 Submitted via Website
Overall Experience

The staff at Charing House Care & Nursing Home are exceptional and have left no doubt in my mind that I chose the right care home for my mother and have shown nothing but dignity and respect towards her. Charing House takes care of everything, her meals, laundry and medication, nothing is too much trouble. Her room is well furnished and kept tidy and when I have visited the staff are very friendly and welcoming towards me.

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Review from Trevor K (Partner of Resident) published on 1 July 2022 Submitted via Website
Overall Experience
I would like to take this opportunity to thank all the kind staff on the George Smith Wing who looked after my partner.

My partner passed away on the 4th of April at Charing House. But the care she received was first-class. Thank you for all you did for my partner.

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Review from S W (Son of Resident) published on 10 May 2022 Submitted via Website
Overall Experience

Charing House Care & Nursing Home has met all my expectations and more. The staff are compassionate, friendly and have built up a good relationship with my father. The care home is kept clean and the activities staff do a really good job in creating a pleasant atmosphere with games and music for my father and other residents. The food is excellent and the management are accessible if and when I have any questions about my father's health.

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Review from T H (Son of Resident) published on 11 April 2022 Submitted via Website
Overall Experience

I found it very difficult having to look for a care home for my dad, it wasn’t easy trying to find a care home which could give him the care he needed. However, after looking at many care homes I decided that Charing House Care & Nursing Home was the best place for him. The staff at Charing House are very kind, caring and I am confident that he is in the best place he possibly can be. He enjoys the company of the other residents and the home is clean and activities are provided on a daily basis.

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Review from D B (Daughter of Resident) published on 8 December 2021 Submitted via Website
Overall Experience

The care my father receives at Charing House Care & Nursing Home is of the highest quality and I’ve been very impressed with how the staff interact and care for him. They all show such compassion towards my father I can’t praise them enough. My father's room is kept clean, washing taken care of and a variety of activities and entertainment takes place, there is also a lovely secluded outdoor garden area which my father and other residents enjoy. I couldn’t have wished to have chosen a better care home for my father to be cared by. Thank you all.

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Review from Angela B (Daughter of Resident) published on 25 October 2021 Submitted via Website
Overall Experience

My mum is very happy at Charing House Care & Nursing Home and all aspects of her care are met to a high standard. The staff and management are caring and very knowledgeable, should I have any questions about my mum's health they are always quick to respond. The home is kept clean and they have a wide range of activities for residents to take part in eg. painting, gardeners etc.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 April 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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