
I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.Doreen C(Daughter of Resident/Service User)

I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warmEve S(Daughter of Resident/Service User)

My mother was extremely well cared for during her three years in nursing care in Charing House.Kathryn N(Daughter of Resident/Service User)

I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.Doreen C(Daughter of Resident/Service User)

I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warmEve S(Daughter of Resident/Service User)

My mother was extremely well cared for during her three years in nursing care in Charing House.Kathryn N(Daughter of Resident/Service User)

Charing House Care Home in Gillingham provides residential, dementia, nursing and respite for up to 88 residents and are able to accommodate funded as well as private clients.
There five separate wings, including the Bessie Parr Wing, the George Smith Wing, the William Griffin Wing, the Barry Hodgman Wing and the Freddie Cooper Wing. While the home has a lift to all floors in the building, ideal for those unable...
Care Provided by Charing House Care & Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Charing House Care & Nursing Home for full pricing details and T&Cs.
Contact Charing House Care & Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Charing Healthcare Ltd
- Private Owned
Person in charge
- Karen Ditch (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
Room Information
- Single Rooms (84)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (42)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Charing House welcomes visitors at anytime, however if visiting after 9pm please call first.
Parking
- Parking is available.
Charing House Care & Nursing Home Reviews (71)
Charing House Care & Nursing Home has a Review Score of 9.8 (9.808) out of 10, based on 19 reviews in the last 2 years.
Over all time Charing House Care & Nursing Home has 71 reviews.
The standard of care at Charing House is admirable. Whilst being a large care home, it is divided up into separate wings, which makes it feel very homely. The staff that look after my mother are all knowledgeable, well-trained and caring. The activities are engaging, and there is a fantastic outside garden area in which my mother and others enjoy spending time in.
My mum suffers from dementia and can be challenging at times however the care staff are very patient with her and give her the time she needs which I am grateful for. They do lots of activities which everyone is encouraged to take part in and there is a nice outdoor garden area. The food is well made with lots of variety and the home is clean.
I chose Charing House after viewing several care homes for my Father. I knew after viewing the home with the manager that Charing House was the right place for him and I’m happy to say they have met my expectations. The staff is very committed and caring, regular events are put on which friends and family are always invited and encouraged to take part. The food is good and everywhere is kept clean and tidy!
The staff at Charing House are very experienced and professional, providing fantastic care for my mum. They treat her with dignity and respect, nothing is ever too much bother and there is always someone around should I have any questions. There is always something going on within Charing House whether it be activities, entertainers etc. and the food is delicious.
The staff at Charing House are very friendly and caring, I can’t fault the care and compassion they have shown my father. I would have no hesitation at all in recommending this home to anyone looking for a care home for a loved one. The home is kept clean, the food is good and there are plenty of activities put on.
I am very happy with the care my Mum is getting at Charing House care home. The manager is always available to chat and all the staff are very friendly. Charing House is kept spotlessly clean and the activities staff do a wonderful job in sorting out games, puzzles etc. for my Mum and others to get involved with.
I’ve found the staff and management to be very polite and approachable at Charing House, nothing ever seems too much trouble and I’m given regular updates on how Mum is getting on with her health and day-to-day living. The home is bright and clean and has a lovely garden which is enjoyed by my mother and others.
I couldn’t have been happier with the choice I made by choosing Charing House Care & Nursing Home to look after my mother. Charing House is a very well-run care home with incredibly committed and caring staff. The atmosphere of the home is peaceful but vibrant and is clean throughout.
The staff at Charing House all deserve so much praise for the work they do. They are supportive and attentive towards my father, for which I am truly grateful for. The home is well run, with it being kept clean, and entertainment and activities are put on for everyone to take part in.
We must thank all the staff for looking after our mum so well for the last eleven years. She sadly passed away at the beginning of April and we were so pleased that the last years of her life were spent in such a lovely environment with caring staff to look after her. Her family recommend Charing House Care & Nursing Home to anyone looking for residential care for a loved one.
Charing House is a lovely home. The staff are very helpful and attentive in caring for my dad and can see from when I visit him that he is happy there. The facilities are great with there being lovely rooms and lots of outdoor space. I would highly recommend Charing House Care Home.
During my mum's time at Charing House Care & Nursing Home I have found the staff to be exceptional in all areas of care they provide to her. Management are always around and happy to chat, should I have any questions about my mum's care, and when I visit I've always found Charing House to be clean and tidy.
It is lovely when I visit my father, to see how well he is being looked after. The staff are very caring and have gotten to know him very well during his time at Charing House and know when I go home that he is in safe hands. Charing House employs an activity coordinator who does a great job in organising events and activities, which my father enjoys and takes part in. Thank you, everyone.
Charing House Care & Nursing Home is a wonderful place to live. The management and staff are excellent and do everything they can to make sure my mum is being well cared for and have nothing but praise for them for the work they do. Her bedroom and communal spaces are well kept, clean and there is a lovely secure garden area which is nice during the warmer weather.
The staff at Charing House Care & Nursing Home are exceptional and have left no doubt in my mind that I chose the right care home for my mother and have shown nothing but dignity and respect towards her. Charing House takes care of everything, her meals, laundry and medication, nothing is too much trouble. Her room is well furnished and kept tidy and when I have visited the staff are very friendly and welcoming towards me.
My partner passed away on the 4th of April at Charing House. But the care she received was first-class. Thank you for all you did for my partner.
Charing House Care & Nursing Home has met all my expectations and more. The staff are compassionate, friendly and have built up a good relationship with my father. The care home is kept clean and the activities staff do a really good job in creating a pleasant atmosphere with games and music for my father and other residents. The food is excellent and the management are accessible if and when I have any questions about my father's health.
I found it very difficult having to look for a care home for my dad, it wasn’t easy trying to find a care home which could give him the care he needed. However, after looking at many care homes I decided that Charing House Care & Nursing Home was the best place for him. The staff at Charing House are very kind, caring and I am confident that he is in the best place he possibly can be. He enjoys the company of the other residents and the home is clean and activities are provided on a daily basis.
The care my father receives at Charing House Care & Nursing Home is of the highest quality and I’ve been very impressed with how the staff interact and care for him. They all show such compassion towards my father I can’t praise them enough. My father's room is kept clean, washing taken care of and a variety of activities and entertainment takes place, there is also a lovely secluded outdoor garden area which my father and other residents enjoy. I couldn’t have wished to have chosen a better care home for my father to be cared by. Thank you all.
My mum is very happy at Charing House Care & Nursing Home and all aspects of her care are met to a high standard. The staff and management are caring and very knowledgeable, should I have any questions about my mum's health they are always quick to respond. The home is kept clean and they have a wide range of activities for residents to take part in eg. painting, gardeners etc.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Charing House Care & Nursing Home.
There are no upcoming events for Charing House Care & Nursing Home.
Awards / Recognitions (7)
- 31 Jan 2024Recipient: Charing Healthcare Ltd
- 28 Feb 2023Recipient: Charing Healthcare Ltd
- 30 Jun 2022Recipient: Charing Healthcare Ltd
Accreditations
There are no accreditations posted yet for Charing House Care & Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
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