
I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.Doreen C(Daughter of Resident/Service User)

I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warmEve S(Daughter of Resident/Service User)

My mother was extremely well cared for during her three years in nursing care in Charing House.Kathryn N(Daughter of Resident/Service User)

I found Charing House excellent. Very caring staff and lovely and clean. Would recommend to anyone.Doreen C(Daughter of Resident/Service User)

I can't speak highly enough of Charing House. Firstly it's a beautiful building, very clean, warmEve S(Daughter of Resident/Service User)

My mother was extremely well cared for during her three years in nursing care in Charing House.Kathryn N(Daughter of Resident/Service User)

Charing House Care Home in Gillingham provides residential, dementia, nursing and respite for up to 88 residents and are able to accommodate funded as well as private clients.
There five separate wings, including the Bessie Parr Wing, the George Smith Wing, the William Griffin Wing, the Barry Hodgman Wing and the Freddie Cooper Wing. While the home has a lift to all floors in the building, ideal for those unable...
Care Provided by Charing House Care & Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Charing House Care & Nursing Home for full pricing details and T&Cs.
Contact Charing House Care & Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Charing Healthcare Ltd
- Private Owned
Person in charge
- Karen Ditch (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
Room Information
- Single Rooms (84)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (42)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Charing House welcomes visitors at anytime, however if visiting after 9pm please call first.
Parking
- Parking is available.
Charing House Care & Nursing Home Reviews (71)
Charing House Care & Nursing Home has a Review Score of 9.8 (9.808) out of 10, based on 19 reviews in the last 2 years.
Over all time Charing House Care & Nursing Home has 71 reviews.
I and my family feel extremely fortunate that our mum is at Charing House. At first we didn't know what to expect as we have never had a family member go into a care home, however it became apparent very quickly that she was being looking after well. There is a very homely feel to Charing House and the layout of her bedroom and bathroom suits her well and the staff encourage her to take part in the activities and entertainment arranged.
My mum has resided at Charing House for some time now and I can say with great confidence that she is being looked after very well. The staff are brilliant and take care of all her medication, laundry, diet etc. very well. The dining room and lounge areas are clean and the activities team offer a good range of activities which keeps everyone entertained and interacting with each other.
Charing House has a very homely atmosphere about it and does truly feel like a home from home. The staff always do there best to care for my mother which at times isn't easy due to her care requirements but they are always very patient and ensure she gets the care she needs. The food always looks appetising and her clothes are kept neat and tidy.
Dad settled well in the home .Thank you to Jo the deputy manager and all staff that looked after Dad.
the home was always clean and tidy. The staff were always friendly and helpful.there was plenty of food that looked nice.
Whenever I've visited my mum at Charing House she always looks well cared for. The staff are very caring and approachable, should I have any queries about how my mum is getting on I'd have no hesitation in speaking to the managers knowing that they'd be able to sort things out which gives me great confidence. My mum's room is kept clean and tidy and the staff make sure mum eats and drinks enough.
the care and support my mother receives at Charing House is amazing. the care and attention the staff show her and other is second to none. They have looked after my mother for sometime now and I can safely say i've always been happy with the care she has received. There is always plenty to eat and drink as well as lots going on with activities.
My Dad has been at Charing House for some time now and still from day one the care he receives is amazing. All the staff go above and beyond to help support my father and others living there. My Dad participates in many of the activities, the home is clean and his room is warm.
Having to find and put my mother into a care home was one of the hardest things I've had to do, however from the moment we got mum settled in I knew we made the right decision. All the staff have been polite and friendly towards her and she has made many friends during her time at Charing House. The food is tasty and the manager is always around for a catch up.
Each time I visit my Mum she seems happy and content. I've always been impressed with the friendliness and professionalism the staff have shown, not only to my Mum but also to others living at Charing House. Mum joins in the with the activities and has been eating much better since moving in. I'd have no hesitation recommending Charing House to anyone.
The staff at Charing House have always been courteous and polite towards myself and father who has resided there for just over a year. My father's health conditions can make things tricky, however nothing ever seems too much effort for them and have always gone above and beyond. My father joins in with the activities organised and the meals served are visually appealing and appetising.
Charing House is a very personable care home. The staff are great with helping my mother with her care and are always so respectful towards her. Her room is presentable with my mother's clothes put away nicely and the food is excellent. I have nothing but compliments and praise to everyone who works at Charing House, thank you all.
Charing House's standard of care is very high. The staff are friendly, approachable and frequently go above and beyond to make my mothers and others living there feel at home. The move into Charing House has socially done wonders for my mother as she enjoys many of the activities put on as well as there being other friendly residents to talk to.
My dad has been at Charing House Care and Nursing Home for 6 months now and I can safely say the care he receives is second to none. The staff are exceptionally kind and caring with nothing ever being too much bother. His room is lovely, it has en-suite facilities and the kitchen does a great job with the food they produce.
My mother has been a resident at Charing House Care and Nursing Home for sometime now and I can't express how thankful I am for the care they give her. The staff can't do enough, they are caring and kind towards my mother for which I am immensely grateful and the manager since day one has been amazing. My mother's room is always clean and the food is well cooked and plentiful. Would highly recommend Charing House.
The staff at Charing House have been so supportive to myself and my mother since she was admitted. It was never an easy decision for my mother to move into a care home, however it ended up being the right one. The staff are fantastic and support her with her care needs and since moving in I have noticed her physical and social health improve. The care home is safe, warm and there are a lot of activities taking place.
Having my mum at Charing House is a big relief and a great comfort knowing that she is being so well cared for. The staff are brilliant, they are attentive, caring and have always communicated with myself well about my mother's well-being. Her room is kept clean and her clothing is well looked after and put away near and tidy.
My sister died alone at this care home. I requested on numerous occasions to be contacted if there was even the slightest deterioration in her health and they didn't contact me until nearly 30 minutes after she died alone despite the timeline I'm being given showing they had ample time to. I asked for an investigation which although completed was contradictory in its replies and didn't satisfactorily address any of the concerns raised. Every email sent has needed to be followed up weeks later requesting a reply and the staff member on firmly when I attended after my sisters' death just seemed disinterested and unbothered by the entire situation. Would never recommend this facility.
We are sorry that you feel the care given to your sister during her final hours was not to the high standard that we strive to achieve. We can assure you that your sister did not die alone and our care records along with statements from staff on shift clarify this so we are unsure why you feel this...
My Mum is well cared for at Charing House Care and Nursing Home. The manager and staff are amazing, whenever I pop in to see her she is happy and well dressed. The home is lovely with there being a nice garden area and her room is spacious and clean. There are plenty of activities going on within the home which is lovely to see.
The staff are fantastic at Charing House. My father is looked after superbly well and with the utmost care. I cannot thank the staff enough. There are a lot of activities put on, and all residents are encouraged to join in, and the food is good with there being plenty of drinks and snacks throughout the day.
I am so grateful to all the staff and manager at Charing House. My Mum has settled in so well and I'm pleased she is now in safe and professional care. My mum's health and well being have greatly improved since she arrived at Charing House, she is eating well and is interacting with others. The facilities are very clean and there are wonderful communal areas for all residents and their visitors to relax in.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 April 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Charing House Care & Nursing Home.
There are no upcoming events for Charing House Care & Nursing Home.
Awards / Recognitions (7)
- 31 Jan 2024Recipient: Charing Healthcare Ltd
- 28 Feb 2023Recipient: Charing Healthcare Ltd
- 30 Jun 2022Recipient: Charing Healthcare Ltd
Accreditations
There are no accreditations posted yet for Charing House Care & Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Charing House Care & Nursing Home
What types of Care is Charing House Care & Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Charing House Care & Nursing Home have?
There are 84 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Charing House Care & Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Charing House Care & Nursing Home to the centre of Gillingham?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charing House Care & Nursing Home to verify any information. View our terms and conditions. Charing House Care & Nursing Home has an Enhanced Service -more info.