
The staff and residents are outstanding. The staff are always here to help you.Christine J(Resident / Service User)



The staff and residents are outstanding. The staff are always here to help you.Christine J(Resident / Service User)



Ivy Grove in Chingford is a luxurious care home that offers the ideal setting for personalised care of the highest standard. The dedicated team provides residential and dementia care on a permanent or short-term basis.
The home boasts a stunning collection of en-suite bedrooms as well as excellent shared facilities for residents to enjoy including stylish lounges, a welcoming café and a hair and beauty salon. The landscaped garden is a...
Care Provided by Ivy Grove
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ivy Grove for full pricing details and T&Cs.
Contact Ivy Grove to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Jacob Mante(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (45)
Ivy Grove Reviews (73)
Ivy Grove has a Review Score of 9.9 (9.920) out of 10, based on 20 reviews in the last 2 years.
Over all time Ivy Grove has 73 reviews.
As a family, we were dreading the day that mum would need to go into a care home. From the moment mum was visited by the Home Admission Team at her home, I felt that we were leaving mum in good hands. On the day of moving in, mum was a bit upset and within minutes the care team had mum settled and smiling. And before long mum was off helping to lay the tables with staff andmeeting the other residents. Mum has been at the Ivy since March and has settled in brilliantly thanks to the fantastic staff at the Ivy. The whole team that helps to run the Ivy, make family members always welcome when you arrive at the home. The home is clean and the food menu choices are fantastic. The home has a great daily activity program, that the residence always happily participates in. We as a family are very pleased that we found the Ivy Care home for mum. And I would recommend this care home to anyone looking for long- or short-term care. Thanks again to all the team at Ivy for taking great care of our mum.
Thank you so much for leaving us such wonderful feedback. We really do cherish these comments and it really elates the whole team to hear that we are doing a good job. Once again thank you for taking the time to write a review. We love your mum and the presence that she brings to Ivy Grove. Kind regards Ivy Grove Team.
We were so worried about mum going into a care home, but from the moment she arrived she was made to feel so welcome and like she was part of the Ivy Grove family. Mum loves music and dancing and all the staff make time to put music on and have a dance with her. When we visit she is always off chatting to other residents or staff who are always very engaging. We are always offered drinks and snacks when we visit which is lovely to have a cuppa with mum. And there is always some activity going on whether it's a singer, an exercise class or trips out. The food at Ivy Grove is superb always delicious and there is a choice, mum certainly enjoys it. The staff at Ivy Grove are amazing from the Domestics, Laundry ladies, Cooks, Carers, Entertainment, Hairdresser, Receptionists and Management they all make time for the residents, to make sure they are happy and treated with dignity. We are so blessed that mum was placed in this wonderful caring home.
Thank you very much for taking the time to leave us feedback about your experience. Reading your kind words has really uplifted us all here. We love your mum as she has brought so much joy to Ivy Grove. Thank you once again. Warmest thanks the Care UK team
From my initial contact with the administration staff to settling Dad in, all the staff have been warm and welcoming. The home is well-managed and organised. We are emailed regularly and kept up to date with menus and information for the coming week. Nothing seems to be too much trouble.
All areas of the home are clean and bright, the menu is varied and Dad says the food is good and there is a lot of it! Anything he asks for he seems to get.
The team of staff are exceptionally kind and thoughtful, talking to the residents as they pass by and sitting with them in the lounge.
All Dad's visitors have said the home is the best they have been in.
I would recommend Ivy Grove to anyone considering moving into a care home.
At Ivy Grove Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.
Had a pleasant 15-day visit. The food was excellent, plenty of it. Staff were friendly, and the laundry was excellent. I enjoyed the activities but would have enjoyed a more varied list of activities, as there was a lot of exercise and singing. Staff were all very pleasant and helpful. I would definitely recommend Ivy Grive in all aspects of care and would enjoy visiting again.
At Ivy Grove Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.
Very friendly and clean care home. Staff are very helpful. Mum suffers from extreme anxiety and depression. Staff are very kind to Mum.
At Ivy Grove Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
Unfortunately, I don't think my sister is able to show her appreciation but we are hoping, as time passes, she will.
Thank you for the "care" on offer, we would have wished for her to stay in her own home but sadly, it wasn't possible. Many thanks once again.
At Ivy Grove Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.
The staff go out of their way, are so kind, helpful, and welcoming with a can do attitude.
The manager is fabulous at his job and leads his team in a caring and kind way.
If there are issues, the staff listen, and they are noted and sorted straight away.
Our family feel welcomed on our daily visits and we see first hand the care that is given to our Mum and other residents and they are all truly marvellous.
We really like the entertainment offered at the home ie. the singers, violinists etc. Mum loves music so this has been an added bonus.
Mum had her birthday at Ivy Grove this year, the lovely chef made a beautiful cake and we had the use of the lovely family room to celebrate as a family. It's these little touches that make Ivy Grove stand out.
On Valentine's Day, the entertainment manager arranged a romantic dinner for Mum and Dad. The head housekeeper and chef did a lively job of decorating the room with hearts etc. Mum wasn't looking her best when I arrived but one member of staff took the trouble to wash and blow dry her hair and put her in a dress (Mum looked in the mirror and said "Don't I look pretty!"). There was even a red rose for Dad to give to Mum and a bottle of non-alcoholic champagne on the table. The whole event was very special and the staff went above and beyond.
My mum has made some new friends with the other residents. It has really brought her out of her shell.
She really enjoys the amazing food and wide range of activities and events that are arranged. My mother-in-law and one of her friends have also expressed interest at moving to Ivy Grove, based on how much my mum is enjoying her new life at the home.
I can't lie that the last few years have been very difficult and emotional all round and, being an only child, has meant I've been looking after Mum every day. Having her somewhere that I know she is safe has lifted such an enormous weight off my shoulders.
From April showing us around on our first visit to Ivy Grove to her coming to see Mum, everyone has been so lovely and welcoming. You are all angels. I know it has been a bit tough for her to adjust and settle in, not helped by her recent UTI but, hopefully, once we have her glasses back and start to make her room even more recognisable she will start to relax more. I can only thank you again.
My mum has been in the care home since when my dad passed in July 2021 which she moved in August. It's a lovely care home and my mum has always thanked me for putting her there but she's still grieving her loss of 60 years and although the service is great and the people are great, she's missing being around her family.
We received an incredible amount of support from the entire team. Mum was treated like a queen on her birthday with a cake baked on-site by the wonderful chef, balloons and the downstairs room to have a party; it truly was special and deeply appreciated. The team made provision for Mum to sit in the office some mornings to mirror her old experiences in nursing and make the environment feel relevant to her. This was their idea and a reflection of the personalised service they provide. It was a welcomed distraction for Mum from the anxiety that comes with dementia and want to go home. The property itself is warm, beautifully and comfortably decorated; it's no secret that I overstayed past visiting hours to spend time with Mum watching tv! The smart speaker was a joy, and we could play Mum's favourite songs for her at lunchtime, music therapy being so important for generating positive emotions and feelings of well-being. This was a very positive experience as part of what can be a challenging situation.
My mother was a resident for a month on a respite break. She was overwhelmed at first but the staff were so attentive, tailor-making a transition program which met her individual needs. She gradually joined in the activities provided and now feels relaxed and safe in her new surroundings. Would thoroughly recommend.
I was here for one month so this review is only a snapshot of the home. All the staff have been unfailingly helpful in whatever they do but there appear to be some training issues. Some things I thought would be done as routine were not. I had to ask for clothes to be washed and the bed to be changed, room cleaning etc. Once asked for all these were done speedily and well. The building is showing its age and needs maintenance. In my room, there are plumbing/electric problems. I understand the owners may have this in hand.
Thank you for taking the time to submit your review of Ivy Grove following your respite stay with us – we were particularly happy to see your excellent scores for the team and care at the home. Our care home is very much that – an individual’s home – and we always respect everyone’s wishes. I...
I always felt that my Mum was cared for as if she was Mum to all the carers, she was happy, comfortable and cherished right to the end.
I also have gotten to know the team and will miss them all, even in my Mum's later Dementia driven moods they would somehow make it better for me and even help me to see the funny side! I am so grateful, Mum could not have been in a better place.
To the two members of staff, you were with her right at the end and my Mum could not have had a nicer way to go. This organisation is so lucky to have you all.
Thank you so much
My mum is extremely well cared for at Gracewell, physically, emotionally and medically. I have confidence in every member of staff and feel relieved and thankful that Mum has settled so well into daily life at Gracewell.
Here at Gracewell of Chingford, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
A fantastic afternoon at the care home 'carnival'. All the residents and staff had a brilliant time singing and dancing. Thanks to all the staff for being so caring and supportive.
Our team here at Gracewell of Chingford are so grateful for your comments. Our activities coordinator and the team, work hard to provide engaging and stimulating activities for all of our residents; we are so glad to hear the activities provided are one of your favourite elements of our home.
Friendly, professional and a lovely place for my sister to be.
Thank you for taking the time to share your experience of Gracewell of Chingford. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
When I first went to Gracewell of Chingford I was very impressed with the standards of furnishings, cleanliness and friendliness of staff. My mum has been in there for three months on respite following a major hip operation. She settled down nicely and enjoyed the food and activities. Everyone has been helpful whenever I have any questions and the care my mum has received has been very good. I don't know how I would have coped without Gracewell.
We are thrilled with your positive experience and are so glad your mum has settled in so well to Gracewell of Chingford for her respite stay. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
I found the service provided by Gracewell of Chingford to be of the highest standard. The can-do attitude of all the staff throughout the care home came as a great comfort to our family, this being the first time we had opted for respite care for our Mother. Nothing was too much trouble for the excellent staff and my Mother has decided to extend her stay for another week due to her striking up friendships with both staff and residents. I would like to extend my gratitude and thanks to all at Gracewell of Chingford and keep up the great work!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Ivy Grove.
Accreditations
There are no accreditations posted yet for Ivy Grove.
Meet the Team (1)

I share Care UK’s ethos, and I am proud to be a part of the Ivy Grove family.
My experience working as a General Manager at Ivy Grove has been very fulfilling. I work closely with my team to deliver high-quality care and a person-centred lifestyle to all of our residents at the home.
I hold a graduate diploma in law, and I am proud to have achieved a 1st class degree in nursing. In this role, it is important to have good interpersonal skills and empathy, and to be transparent in everything that I do. My favourite part of the day is when I start in the morning and interact with my team and the residents—it’s always nice to see smiles on the residents' faces at the start of the day.
Outside of work, I play football, tennis, and rugby with my friends. I also look forward to spending time with my children and being a part of the activities that they are in. I am always proud to see their achievements, be they big or small.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ivy Grove to verify any information. View our terms and conditions. Ivy Grove has an Enhanced Service -more info.