Alma Court Nursing Home

2 Heath Way, Heath Hayes, Cannock WS11 7AD

Alma Court Nursing Home, Cannock, Staffordshire
Alma Court Nursing Home, Cannock, Staffordshire
Alma Court Nursing Home, Cannock, Staffordshire

Alma Court is a dementia care home in Heath Hayes, Cannock.

Sympathetic staff concentrate on individually tailored therapies and programmes of care. Friends and families are kept fully in the picture and offered support as well.

Stress is placed on good quality nutritious food, which is cooked from fresh by a dedicated team, who enjoy catering for birthdays and special events.

A wide variety of activities from exercise classes, pet therapy, to craft classes and visiting the local countryside keeps residents involved and active.

Group: Avery Healthcare Group

Person in charge: Sara Connolly (Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 73 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Head/Brain Injury • Huntington's Disease • Parkinson's Disease • Schizophrenia

Admission Information: Ages 65+.

Single Rooms: 73

Rooms with ensuite WC: 73

Weekly Charges Guide: Nursing Care Single from £1500

Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Alma Court Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Alma Court Nursing Home has a Review Score of 9.1 (9.069)

The Review Score of 9.1 (maximum of 10) for Alma Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Alma Court Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.59 for Alma Court Nursing Home is calculated as follows: ( (55 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 83 Ratings = 4.59

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.479 Points relating to the number of positive Reviews for Alma Court Nursing Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.6 positive Reviews (73 registered beds ÷ 5). 7 Reviews ÷ 14.6 Target = 0.479

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Alma Court Nursing Home?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Alma Court Nursing Home

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

Care good. Looked after well. Room clean and tidy- freshness in room could be better. Staff very pleasant and helpful and caring towards my uncle.

How likely would you be to recommend Alma Court Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Since my father's admission to Alma Court, I can only sing the staff's praises. Nothing is too much trouble for them. They treat the residents with dignity and respect at all times. Staff are very approachable and management are always available to talk to. Alma Court is a wonderful place and I would highly recommend it.

How likely would you be to recommend Alma Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are always very friendly and welcoming. I am confident my relative is in safe and caring hand. The home is always clean and it seems to be professionally run.

How likely would you be to recommend Alma Court Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Regular staff are kind and caring and work hard to try and keep residents happy and content.
Unfortunately, the home is let down by laundry as labelled clothing is frequently lost. Catering meals have deteriorated in quality over the last year and are served up lukewarm at best. Managerial staff persist in blocking disabled parking spaces all the working day, despite requests not to do so.

How likely would you be to recommend Alma Court Nursing Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My husband has been in 4 previous care homes, the care in Alma Court is brilliant. This care is first class, the staff on my husbands unit are excellent. Nothing is ever too much for them. They undergo training updates regularly.

How likely would you be to recommend Alma Court Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care is excellent. All staff are polite, courteous and professional. The management are approachable with an open door policy - any concerns are usually dealt with. The meals are nutritious and all rooms are very clean and tidy, sometimes wardrobes could be tidier. Overall I am very happy with the care. I think that the plates etc should not be white or breakable or heavy as I have witnessed then being thrown- this is dangerous for staff and service users.

How likely would you be to recommend Alma Court Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

After 18 months and three previous placements in residential care, I am pleased to say that my father has settled in Alma Court Nursing Home his general condition has improved with the level of care and support from all members of staff. Management and staff are well trained and experienced, always approachable and have time to spend with the residents to help them maintain their optimum level of dependence and dignity.

How likely would you be to recommend Alma Court Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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