Lightbowne Hall

262 Lightbowne Road, Moston, Manchester M40 5HQ
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9.7 60 Reviews
  • Lightbowne Hall, Manchester
Anchor's Lightbowne Hall is located at the centre of the Moston community in Manchester. The home provides friendly and comfortable residential and dementia care for up to 52 residents in single en suite rooms.

Lightbowne Hall is proud to have achieved silver Veteran Friendly Framework (VFF) accreditation to be able to provide tailored support for veterans.

The home provides comfortable and modern accommodation and benefits from private secure gardens. Residents have the benefit of a pub area to enjoy with others in the home.

Anchor's dedicated care team takes the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Lightbowne Hall provides on-going training to ensure their approach is best for customers living with dementia. The team of well-trained care staff build relationships and ensure all aspects of the service provided focus on individual and compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Our colleagues at Lightbowne Hall will be happy to discuss our fees and what is included in these.

These prices are only a guideline, please contact Lightbowne Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rebecca Mardy (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Lightbowne Hall directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • Visitors are welcome at Lightbowne Hall.

Parking

  • Onsite parking is available, including disabled spaces.

Lightbowne Hall Reviews (60)

9.7

Lightbowne Hall has a Review Score of 9.7 (9.736) out of 10, based on 17 reviews in the last 2 years.
Over all time Lightbowne Hall has 60 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lightbowne Hall
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Total of 60, showing 1-20
Review from P L (Son of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely setting, staff very caring, good service.
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Review from Jayne C (Daughter-in-law of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family could not thank the home enough for everything they do and have done. The staff are amazing the home is lovely Mam has settled quicker than we could imagine.
Not something we wanted to do but things got really bed for Mam with falling. We can visit whenever we want we can go to bed knowing
Mam is safe and cared for.
Thank you.
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Review from L E (Friend of Resident) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I think everything is good - one thing I think is that the bedroom doors should be locked when empty so other residents can't go in and take things from the room.
Also I don't know I anything can be done with the laundry to ensure the right clothes are returned to the right person - especially
knickers!
Sometimes you can smell urine in the corridors - think this is because of carpets in corridors. I have found all the staff to be hard working and attentive and the activities are very varied and good fun - keep the residents interacting with each other - keep it up!
As I only visit once a week as I'm just a friend and not family I can't comment on value for money. Think having a hairdresser on site is an excellent idea.
Obviously I can only review on my one visit a week but I have found everyone to be friendly and helpful when I'm there.
Reply from Rebecca Mardy, Home Manager at Lightbowne Hall

Thank you for taking the time to leave Lightbowne Hall a review. We are pleased to see you have rated the Care / Support, Staff and Facilities as Excellent as we always strive to provide the best quality care for our residents. Thank you for your feedback surrounding odour in an area of the home, which I am pleased to confirm has now been sorted. Thank you, also for your feedback on door locks and laundry.Some residents do like to go back and forth to their rooms so we do look at how this works best for each individual. We are also working with our laundry team to improve this service and encouraging the use of name labels. Feedback is very important to us, so please don't hesitate to reach out to me at any time. Thank you and we hope to see you again soon.

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Review from L C (Daughter of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendliness begins when you walk through the door of the care home. All staff I have had the pleasure to meet I have found to be kind and caring and nothing is too much trouble. The manager definitely got it correct with this care home.
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Review from Roy P (Husband of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been resident for the last 15 months, I visit every other day and find the staff obliging, also the interior warm and welcoming. Her room is very spacious, with everything that is needed for welfare.
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Review from E P (Daughter of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm the daughter of one of the residents here. She is still getting used to the other residents, staff and environment. We as a family are very happy she is here. The staff and management are very professional, caring and eager to help. They keep us informed of any changes, appointments and how Mum
is coping. The rooms are nice, clean and modern. The food is nice and homemade. We know our mum is safe here.
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Review from J M (Daughter of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Usually visit at different times of the day, aways find the home well maintained and staff are all friendly.
Mother always says the staff look after her well and she seems happy and always clean and well cared for.
Can't really ask for much more than I know my mother is being looked after well.
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Review from S T (Sister of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has resided in Lightbowne Hall since 2023. I have been highly impressed with the care she and other residents are supported with. Staff are courteous, friendly and caring to both residents and their relatives. Time is provided for entertainment and encouragement is given to participate i.e.
afternoon teas. Rooms are adequate with being pretentious. Food and drink are of a high standard. All in all, I am very satisfied that my sister was accepted as a resident.
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Review from Beryl G (Daughter of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, very caring. Mum has settled in so well due to staff giving a hundred per cent love.
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Review from D T (Son of Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been a resident here for about six months. We visit quite regularly, and we are happy with the care and assistance she received. The staff we deal with have all been excellent, friendly and helpful and keep us informed of any issues my mum has.
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Review from E M (Son of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with Lightbowne Hall and the staff are very helpful, polite and nothing is too much for them to help you. Food is spot on, cleanliness is very good and laundry is very good with clean clothes all the time. Management is very helpful. I'm so happy for Mam and so are the family. Thank
you.
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Review from M C (Son of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every encounter with Lightbowne Hall staff leaves you feeling positive and sure that Mum is in safe hands. We are grateful for their understanding, consideration, cheerfulness and care. Without exception, from laundry to service staff, care professionals and managers, there is a sense of team culture
of sensitivity and genuine care. Staff took the time to understand Mum's likes, interests and history, they tuned into her cultural and religious needs with kindness and skill. The building is modern, spacious and pleasant to be in. Facilities and services are first class and Mum commented that it was like a nice hotel. Activities are frequent, innovative and proactively encouraged by cheerful and professional staff.
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Review from Maria H (Daughter of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit my mum, all staff and management are extremely helpful and friendly. If I ask any member of staff to help or get me anything for my mum, they do it straight away and answer any questions I have, or they find out the answers for me.
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Review from Jeannette D (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Lightbowne Hall at the end of May. It was the hardest decision I have ever made. My mam has dementia and was unable to care for herself.
Six weeks in my mam is a different person. The care she receives is wonderful, the staff care about the person and their happiness not just the
physical care. Every time I visit my mam is smiling and happy. There are activities, my mam gets involved in most of them.
They decorated her room, we bought the wallpaper. It is now truly her home.
If anyone finds themselves in the same position, I would strongly recommend Lightbowne Hall.
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Review from Angela M (Sister of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to the closure of previous care home, my sister moved to Lightbowne Hall. I visit regularly at various times and have always found her clean, tidy and well-dressed. Can't praise the staff enough! I have been contacted immediately if there have been any issues and I know I can speak to them likewise.
Her son lives in London and on each visit has returned home reassured his mum is getting the best possible care. Wished we moved her a year ago.
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Review from Christina C (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum receives the most amazing care and support at Lightbowne Hall.
The staff treat her with the upmost dignity and like she is a member of their family.
I was very apprehensive about my mum living in 24-hour care but I needn't have worried.
She is in the best possible place.
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Review from Janet C (Sister of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot visit my sister very often as I live 150 miles away, but I phone her regularly. I cannot praise the staff enough when I call, as they are so friendly and kind, and they bring her to the phone every time. I can hear them speaking to her, explaining who I am and helping her to sit nearer to the
phone. I know they must be busy, but it's never any trouble to fetch her so that we can have a chat. Well done, all those on the first floor.
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Review from Lyn B (Sister of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my sister once a week, and I always find her happy. The staff are amazing; they handle residents with the utmost care. I particularly enjoy the activities they provide for the residents. To me, they fulfil the need of most of the residents with outside activities, i.e. visits to the parks, canal
rides, gardening, shopping and seaside visits. Getting out of those walls makes my sister less stressed. She has always enjoyed "going out".
My only grip is the bedding; it needs renewing to make the room more pleasant. It is clean and tidy, but let one but the mix match coverings. I am so pleased she is in your care.
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Review from Deborah S (Daughter of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lightbowne Hall in my experience is warm and welcoming, the staff are very friendly and caring. My dad has been there nearly a year now and sometimes he has been difficult but the ladies/gents have all met my dad's needs. They have trips out, days to the park/Blackpool and even boat trips are due next
month. Nothing is too much trouble.
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Review from Lee H (Son of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in the home for about 5 years. The home has always treated my mum really well. The manager is really nice and helpful and is good at her job. Most of the staff are good with my mum and some go the extra mile to help. Two members of staff, in particular, I can't speak highly enough of,
they are fantastic at their job, really good with residents and my mum. A big thank you to you both.
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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Lightbowne Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.736 for Lightbowne Hall is calculated as follows: ( (149 Excellents x 5) + (51 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 201 Ratings = 4.736
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lightbowne Hall is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Lightbowne Hall

What types of Care is Lightbowne Hall registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lightbowne Hall have?

There are 52 Single Rooms.

What are the Facilities & Services at Lightbowne Hall?

Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lightbowne Hall to the centre of Manchester?

3.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lightbowne Hall to verify any information. View our terms and conditions. Lightbowne Hall has an Enhanced Service - more info.