Lightbowne Hall

First impressions as mum has only just moved in are great. Home is clean, staff are all lovely, food looks nice and residents all seem happy. I'm very pleased with Lightbowne Hall and how well they look after my mum and also me, with plenty of brews. Thank you x

As a family we had to make a difficult decision to put dad in a care home in November 2025. We visited the home and were shown round rooms were spotless, residents all seemed happy and staff were all friendly. Dad was given a lovely room and settled in very quickly. What a great relief to the family- he was safe and happy.

My mother in law settled in very quickly, she is very happy and has made friends. Staff are very helpful and kind, nothing is too much trouble. We would highly recommend this home to anybody looking for a carenhome for a loved one.

All staff are amazing and can't do enough for my gran and for us also. The cleanliness is immaculate. My gran seems very happy here. I've seen her smile for the first time in a long time. I also love the fact she can go out and about if she fancies and she has things to look forward to.

Every member of staff has been so supportive not just to my mum but taking time to help me and my dad adjust to our new way of living. The overall experience has been welcoming, supportive, and given me a sense of hope of spending quality time with my mum.

Visited my great Auntie yesterday,first impressions of the home,nice and clean,good they make sure you sign in,nice and spacious,helpful reception told use and my sister which room number she was in,went and met our auntie with her daughter she looked so happy and clean after just finishing her lunch(which smelt lovely,bedrooms are lovely and spacious also nice and clean,had a look around the home as we walked to the pub,I was so amazed the residents have that opportunity to be able to have a get together and half a larger,it's a nice little pub with a games section and tv for music which I know residents love listening to music,as I work in a care home I was very impressed,all staff I spoke to were very pleasant they seem like family,I'm so happy my auntie is happy here.

Thank you Mary

Dad has only been in 1 week. Had an issue the first weekend. Dad was in the same clothes for 3 days (not the best start) after raising concern it was addressed and he has since been changed daily. Dad seem to be settling in quicker than we thought. The days out are just the tonic he needs and we are kept up to date which is great and reassuring

From the first day that Mum joined Lightbowne Hall she was welcomed and listened to, by the caring and respectful staff. They went out of their way to help Mum adjust to life in a care home, encouraging her to mix with the residents and engage in the wide variety of activities on offer. The facilities provided were excellent, with well appointed rooms, clean and comfortable communal areas and even an on-site Hair Salon and Pub, which all help residents to feel at home and part of a community. Throughout Mums stay she received first class support and care from the Staff, who ensured she was comfortable and able to maximise the many engagement opportunities. Even as Mum battled her dementia to the end the Team at Lightbowne remained empathetic, caring and above all respectful; they are a credit to the Care Providing community. A heartfelt thank you to all the Staff at Lightbowne for providing peace of mind for me, and our wider family, in caring for Mum when she most needed it.

The care at Lightbowne Hall is second to none. My mother Rita has found new peace and been so well looked after here. All the staff show patience, care and dedication. I always enjoy visiting in the knowledge mum is cared for. Even on difficult days I leave knowing she is loved. The activities and cleanliness are top of the range. Thank you.

Management and staff are excellent. I can see my mum is well looked after and cared for. I cannot thank them enough for the work that they do providing a safe nurturing environment. Lightbowne Hall has got to be one of the best if not thee best care homes Anchor has. The management team are skilled in the job they do, providing support, leadership and direction to all staff members enabling them to provide a quality service to all residents.

I have always found the staff and all of the management to be kind, courteous and very helpful during the time my mother was settling into her new home. I have found the building to be very clean and mother enjoys the food however my mother has often said she feels lonely and does not feel she really has anyone to talk to as most other residents do not seem to be able to communicate on the same level as my mother.

Lovely setting, staff very caring, good service.

Thank you.

Obviously I can only review on my one visit a week but I have found everyone to be friendly and helpful when I'm there.

My wife has been resident for the last 15 months, I visit every other day and find the staff obliging, also the interior warm and welcoming. Her room is very spacious, with everything that is needed for welfare.

I'm the daughter of one of the residents here. She is still getting used to the other residents, staff and environment. We as a family are very happy she is here. The staff and management are very professional, caring and eager to help. They keep us informed of any changes, appointments and how Mum is coping. The rooms are nice, clean and modern. The food is nice and homemade. We know our mum is safe here.

Can't really ask for much more than I know my mother is being looked after well.

My sister has resided in Lightbowne Hall since 2023. I have been highly impressed with the care she and other residents are supported with. Staff are courteous, friendly and caring to both residents and their relatives. Time is provided for entertainment and encouragement is given to participate i.e. afternoon teas. Rooms are adequate with being pretentious. Food and drink are of a high standard. All in all, I am very satisfied that my sister was accepted as a resident.

Excellent staff, very caring. Mum has settled in so well due to staff giving a hundred per cent love.