Search...

Lightbowne Hall

262 Lightbowne Road, Moston, Manchester, Greater Manchester M40 5HQ
Anchor Logo
Jobs
Lightbowne Hall logo
From the first day that Mum joined Lightbowne Hall she was welcomed and listened toIain S(Son of Resident/Service User)
Lightbowne Hall, Manchester
I cannot thank them enough for the work that they do providing a safe nurturing environment.Lynne C(Daughter of Resident/Service User)
Lightbowne Hall, Manchester
The care at Lightbowne Hall is second to none.Anthony K(Son of Resident/Service User)
Lightbowne Hall, Manchester

Anchor's Lightbowne Hall is located at the centre of the Moston community in Manchester. The home provides friendly and comfortable residential and dementia care for up to 52 residents in single ensuite rooms. Lightbowne Hall supports long-term care and also trial stays and respite care.

Lightbowne Hall is proud to have achieved silver Veteran Friendly Framework (VFF) accreditation to be able to provide tailored support for veterans.

The home provides comfortable...  

Care Provided by Lightbowne Hall

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500
Residential Dementia CareFrom £1,400From £1,500

Fees can vary depending on care needs and other factors. Our colleagues at Lightbowne Hall will be happy to discuss our fees and what is included in these.

Contact Lightbowne Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in charge

  • Rebecca Mardy (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (52)

Visiting

  • Visitors are welcome at Lightbowne Hall.

Parking

  • Onsite parking is available, including disabled spaces.

Lightbowne Hall Reviews (71)

Submit a Review
9.7

Lightbowne Hall has a Review Score of 9.7 (9.713) out of 10, based on 21 reviews in the last 2 years. Over all time Lightbowne Hall has 71 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lightbowne Hall
Loading...
Showing 71 reviews matching selected criteria
Review from Phil S (Son of Resident) published on 13 December 2021 Submitted via Postal Card
Overall Experience

When my dad was moved to Lightbowne Hall he looked relaxed straight away. I found that the warmth was in abundance from all of the staff who work there. The help that was rendered to dad was like they were looking after a member of their own family. Emotion was not held back when looking after my dad's best interest and he was blessed to have them in his corner. I would highly recommend Lightbown Hall to anyone who were or have a relative that requires help to trust them and put them in safe hands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Adam S (Brother-in-law of Resident) published on 24 November 2021 Submitted via Postal Card
Overall Experience

I trust this place because my mum in law spent seven years in the home. Everyone can do each other's job so there is no need to worry. On the odd occasion, they had a slip-up but was rectified 10 fold.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jeanette A (Sister of Resident) published on 24 November 2021 Submitted via Postal Card
Overall Experience

I do worry about my brother's health and wellbeing all the time, but I know he's in the best place. They take very good care of him and keep us informed at all times. I know I can ring up anytime and they will help as best they can.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Thomas C (Husband of Resident) published on 16 November 2021 Submitted via Postal Card
Overall Experience
My wife is being well cared for by the staff, they are very friendly, and helpful in the way they organise things for her, and for us who are visiting whilst Covid 19 is still with us.
Good food, good cleaning, good accommodation.

Just the best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Doris H (Friend of Resident) published on 8 September 2021 Submitted via Postal Card
Overall Experience
Very happy with care and attention from staff. Lovely environment, extremely clean and lovely gardens.

Lovely bright rooms, dining and lounge area.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth W (Respite Resident) published on 1 September 2021 Submitted via Website
Overall Experience

I found it hard personally to adapt to institutional life, but that's no reflection on the home. Overall, I felt that the permanent staff were kind, friendly, and loving to residents, some of whom were often distressed. I had concerns though about some of the agency staff who I felt didn't care about the residents and sometimes shouted and finger-pointed at people. I assume lack of training led to this behaviour. I was aware that sometimes permanent staff felt there were not enough staff on duty, and that if they were feeling unhappy it affected everyone in the room. I think that Covid restrictions must have made a big difference because, without volunteers and visitors on the floor, some residents often said they felt bored and depressed.

Reply from Leisa Millard, Home Manager at Lightbowne Hall

Thank you for taking the time to review Lightbowne Hall, and we are pleased that you rate our overall standard as good. We apologise for the issues that you have highlighted. We have discussed these with you, and we have put procedures in place to address these concerns moving forward.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine S (Sister of Resident) published on 18 August 2021 Submitted via Postal Card
Overall Experience

I feel grateful for the kindness and care shown to my sister and the good information and feedback given to me.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Daughter of Resident) published on 20 July 2021 Submitted via Postal Card
Overall Experience

The care staff and managers at Lightbowne Hall are all so wonderful, caring and compassionate towards the needs of my mother. They go above and beyond what we expected and all the family are incredibly grateful for the care they show. Everyone always has a smile to greet us even though I know how busy they all are. I can't thank all the staff enough for what they do for my mum. Many, many thanks.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael B (Son of Resident) published on 1 July 2021 Submitted via Postal Card
Overall Experience

Friendly, happy staff. Regular phone contact and updates regarding my mum wellbeing. The grounds and inside of home always maintained to a high standard.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Daughter of Resident) published on 8 March 2021 Submitted via Website
Overall Experience
My dad stayed at Lightbowne for emergency respite care. From the 1st contact with the manager to speaking to the receptionist and carers they were all very friendly, approachable and professional. This put my mind at ease at a very stressful time. They allow 1 face to face visit a week behind a screen which really helped in these difficult covid times and also video calls. If staff were concerned about my dad they would contact me and always told me how he was. I could see from the video calls and face visits the excellent interaction the carers had with my dad. My dad has Alzheimer's so couldn't tell me much but always commented on the lovely food and lovely staff. Again helping ease my worry. I wouldn't hesitate again booking my dad in for respite or recommending this home.

It is hard to comment on cleanliness, facilities or rooms as due to covid did not see inside.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen C (Niece of Resident) published on 3 February 2021 Submitted via Website
Overall Experience

We are extremely happy with the care that our aunt is receiving at Lightbowne Hall care home in Moston, Manchester. She has been a resident for a number of years and is very happy there. She is always saying that she is well looked after and cared for. Our aunt loves the staff there and can't speak too highly of them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie J (Daughter of Resident) published on 26 January 2021 Submitted via Website
Overall Experience
It was so hard to see Mum go into a home, albeit initially only for an assessment, as it was something I never ever thought I would do.
The staff are fantastic with Mum and nothing is too much trouble. I phone every day (sometimes twice!) which, seeing how busy they are, could be seen as an unwanted interruption, but no, they are always so nice and they always know exactly what has been going on with Mum in the day.
Mum had a fall recently which they dealt with professionally but sympathetically. I dread to think what would have happened had she been at home on her own.
Don't get me wrong it's not been easy and there have been tears but I know she is being cared for by some truly wonderful people.

Thank you from the bottom of my heart.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Sharon S (Daughter of Resident) published on 21 September 2020 Submitted via Website
Overall Experience
My mum has been at Lightbowne Hall for about 10 months, I can’t fault the help and support that has been provided to both my mum and to us as a family in that time, the staff who look after Mum are always caring and kind, with unlimited patience.
The management and admin staff are always available to help with any queries or concerns we may have, it’s never easy to have to put a loved one into care, the management and staff at Lightbowne have made a very difficult time easier. I can’t imagine how the staff are dealing with the difficulties brought about by the Covid pandemic, but mum is happy, and the staff always go the extra mile.

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Margaret D (Daughter of Resident) published on 4 August 2020 Submitted via Postal Card
Overall Experience

Staff are pleasant. The care home is always clean and tidy. my mum is always clean and looked after. I have not seen my mum for 3 months due to the Covid virus, but as far as I know there have been no cases at the home, which says everything about the quality of care and hygiene. I have seen my mum today for the first time and she was well presented and fine.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia M (Daughter of Resident) published on 4 August 2020 Submitted via Postal Card
Overall Experience

Excellent care home. I have ticked excellent for 'activities' although I appreciate in these difficult times activities have been severely curtailed. I must stress that my family appreciate the extra effort made to care for my mother and other residents in these very trying circumstances. We feel that no more could have been done to provide support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark C (Son of Resident) published on 17 July 2020 Submitted via Postal Card
Overall Experience

As with any specialised organisation, especially with care, it is very critical to get the correct way of working. I can justify this with past no so good experiences as staff come and go. But, overall issues have become much much better. The staff does work extremely hard and carry out duties and roles to the best of their ability.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Daughter of Resident) published on 23 April 2020 Submitted via Postal Card
Overall Experience

Although Lightbowne Hall is not the worst care home out there, there is definitely room for improvement. Standard of care depends on who is on duty. Some very good, others lazy. Certain team leaders are not approachable and don't respond quick enough to concerns. Communication between staff and family very poor. The laundry needs to do better. Clothes always come back rolled in a ball, screwed up and often damp. Activities are near non-existent with no activities coordinator in place. Overall the home could be better led and again the current manager in place doesn't come across as approachable.

Reply from Leisa Millard, Manager at Lightbowne Hall

Thank you for taking the time to review Lightbowne Hall and we are pleased you rate our safety and security as good. We have discussed your concerns with you on a number of occasions. Providing the highest quality care for our residents is our priority. Our most recent CQC inspection published in September 2019 rated Lightbowne Hall as Good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bernadette B (Niece of Resident) published on 6 April 2020 Submitted via Website
Overall Experience

My aunt sadly passed away in February 2020. Her passing was not an easy one but I have nothing but praise and gratitude for the way in which the care staff looked after her, they treated her with kindness and humanity and did everything within their power to preserve her dignity in difficult circumstances, for which I will be forever grateful. Prior to this, my aunt had been a resident for approximately two years, suffering from Alzheimer’s and vascular dementia she was no longer able to look after herself in the community. My aunt was always treated with compassion and kindness . Thank You.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Niece of Resident) published on 17 June 2019 Submitted via Postal Card
Overall Experience
I have always found my uncle to be cared for with dignity and understanding.

The staff are very friendly and professional.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracey A (Daughter of Resident) published on 23 May 2019 Submitted via Postal Card
Overall Experience

Dad has been happy and well cared for, for over 3 years now in Lightbowne Hall. The staff are wonderful and treat residents with dignity and love. I love coming into the home on visits and to occasionally help out where I can.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (5) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at Anchor care homes across Manchester are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...

  • 09 May 2025

    Seven Anchor care homes from across the Northwest came together to mark the 80th anniversary of VE Day. The collaborative event brought together residents and colleagues from Beechfield Lodge in...

  • 11 Dec 2024

    Anchor and Cognitive Books held a special event on the 9th December on the 64th anniversary of Coronation Street at Lightbowne Hall care home in Manchester. The celebration day included...

Upcoming Events

There are no upcoming events for Lightbowne Hall.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Anchor
  • 31 Jan 2025Recipient: Anchor
  • 31 Jan 2024Recipient: Anchor

Accreditations

There are no accreditations posted yet for Lightbowne Hall.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lightbowne Hall to verify any information. View our terms and conditions. Lightbowne Hall has an Enhanced Service -more info.