Lightbowne Hall

262 Lightbowne Road, Moston, Manchester M40 5HQ
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9.7 64 Reviews
  • Lightbowne Hall, Manchester
Anchor's Lightbowne Hall is located at the centre of the Moston community in Manchester. The home provides friendly and comfortable residential and dementia care for up to 52 residents in single ensuite rooms. Lightbowne Hall supports long-term care and also trial stays and respite care.

Lightbowne Hall is proud to have achieved silver Veteran Friendly Framework (VFF) accreditation to be able to provide tailored support for veterans.

The home provides comfortable and modern accommodation and benefits from private secure gardens. Residents have the benefit of a pub area to enjoy with others in the home.

Anchor's dedicated care team takes the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Lightbowne Hall provides on-going training to ensure their approach is best for customers living with dementia. The team of well-trained care staff build relationships and ensure all aspects of the service provided focus on individual and compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.
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Care Provided by Lightbowne Hall

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Our colleagues at Lightbowne Hall will be happy to discuss our fees and what is included in these.

These prices are only a guideline, please contact Lightbowne Hall to find out the exact price for your requirements.

Contact Lightbowne Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lightbowne Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Rebecca Mardy (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • Visitors are welcome at Lightbowne Hall.

Parking

  • Onsite parking is available, including disabled spaces.

Lightbowne Hall Reviews (64)

9.7

Lightbowne Hall has a Review Score of 9.7 (9.675) out of 10, based on 21 reviews in the last 2 years.
Over all time Lightbowne Hall has 64 reviews.

Overall Experience
  • 45
  • 17
  • 2
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Date Published
  • 64
  • 8
  • 10
  • 21
  • 43
Reviewer Connection to Lightbowne Hall
  • 25
  • 17
  • 6
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
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  • 1
Total of 64, showing 61-64
Review from Patricia C (Daughter of Resident) published on 22 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Lightbowne Hall since 2014, she is very happy and content. All the staff are lovely, kind and caring, they look after my mother very well. My Mother feels safe and secure living at Lightbowne Hall. My mother is treated with the upmost dignity and respect and her values really
count.
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Review from Patricia S (Daughter-in-law of Resident) published on 12 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law stayed in Lightbowne Hall for respite and she received excellent care. The staff were fantastic; they looked after her with great patience, understanding, and kindness. Their compassionate approach alleviated my mother-in-law’s anxiety, ensured that she was safe and provided us with
peace of mind that she was being very well cared for during the respite period.
The care home was spotlessly clean, well equipped and very welcoming. I have no hesitation in recommending Lightbowne Hall and hope that my mother-in-law will be able to receive respite care there in the future.
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Review from Jacqueline S (Daughter of Resident) published on 7 July 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
Not enough staff. Some carers are lying about hygiene care. Food is disgusting. Overall the staff are lovely and some are extremely caring in the job. They get stressed because not enough staff are on.
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Review from Margaret M (Daughter of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Lightbowne Hall, Moston for five years. She has been poorly many times and on return to the home she has been given all the care and attention for all of her needs.
The staff go above and beyond.
The manager is always willing to help not just my Mam but also all of the family.
Her door is always open to ask any questions and there is always an answer.
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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Lightbowne Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.675 for Lightbowne Hall is calculated as follows: ( (174 Excellents x 5) + (69 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 249 Ratings = 4.675
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lightbowne Hall is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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