Lightbowne Hall

262 Lightbowne Road, Moston, Manchester M40 5HQ
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9.7 69 Reviews
  • Lightbowne Hall, Manchester
Anchor's Lightbowne Hall is located at the centre of the Moston community in Manchester. The home provides friendly and comfortable residential and dementia care for up to 52 residents in single ensuite rooms. Lightbowne Hall supports long-term care and also trial stays and respite care.

Lightbowne Hall is proud to have achieved silver Veteran Friendly Framework (VFF) accreditation to be able to provide tailored support for veterans.

The home provides comfortable and modern accommodation and benefits from private secure gardens. Residents have the benefit of a pub area to enjoy with others in the home.

Anchor's dedicated care team takes the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Lightbowne Hall provides on-going training to ensure their approach is best for customers living with dementia. The team of well-trained care staff build relationships and ensure all aspects of the service provided focus on individual and compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.
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Care Provided by Lightbowne Hall

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1398
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500

Fees can vary depending on care needs and other factors. Our colleagues at Lightbowne Hall will be happy to discuss our fees and what is included in these.

Contact Lightbowne Hall to confirm what's included and receive a personalised quote based on your needs.

Contact Lightbowne Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Lightbowne Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Rebecca Mardy (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • Visitors are welcome at Lightbowne Hall.

Parking

  • Onsite parking is available, including disabled spaces.

Lightbowne Hall Reviews (69)

9.7

Lightbowne Hall has a Review Score of 9.7 (9.718) out of 10, based on 24 reviews in the last 2 years.
Over all time Lightbowne Hall has 69 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lightbowne Hall
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Total of 69, showing 21-40
Review from M C (Son of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every encounter with Lightbowne Hall staff leaves you feeling positive and sure that Mum is in safe hands. We are grateful for their understanding, consideration, cheerfulness and care. Without exception, from laundry to service staff, care professionals and managers, there is a sense of team culture
of sensitivity and genuine care. Staff took the time to understand Mum's likes, interests and history, they tuned into her cultural and religious needs with kindness and skill. The building is modern, spacious and pleasant to be in. Facilities and services are first class and Mum commented that it was like a nice hotel. Activities are frequent, innovative and proactively encouraged by cheerful and professional staff.
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Review from Maria H (Daughter of Resident) published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit my mum, all staff and management are extremely helpful and friendly. If I ask any member of staff to help or get me anything for my mum, they do it straight away and answer any questions I have, or they find out the answers for me.
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Review from Jeannette D (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Lightbowne Hall at the end of May. It was the hardest decision I have ever made. My mam has dementia and was unable to care for herself.
Six weeks in my mam is a different person. The care she receives is wonderful, the staff care about the person and their happiness not just the
physical care. Every time I visit my mam is smiling and happy. There are activities, my mam gets involved in most of them.
They decorated her room, we bought the wallpaper. It is now truly her home.
If anyone finds themselves in the same position, I would strongly recommend Lightbowne Hall.
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Review from Angela M (Sister of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to the closure of previous care home, my sister moved to Lightbowne Hall. I visit regularly at various times and have always found her clean, tidy and well-dressed. Can't praise the staff enough! I have been contacted immediately if there have been any issues and I know I can speak to them likewise.
Her son lives in London and on each visit has returned home reassured his mum is getting the best possible care. Wished we moved her a year ago.
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Review from Christina C (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum receives the most amazing care and support at Lightbowne Hall.
The staff treat her with the upmost dignity and like she is a member of their family.
I was very apprehensive about my mum living in 24-hour care but I needn't have worried.
She is in the best possible place.
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Review from Janet C (Sister of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot visit my sister very often as I live 150 miles away, but I phone her regularly. I cannot praise the staff enough when I call, as they are so friendly and kind, and they bring her to the phone every time. I can hear them speaking to her, explaining who I am and helping her to sit nearer to the
phone. I know they must be busy, but it's never any trouble to fetch her so that we can have a chat. Well done, all those on the first floor.
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Review from Lyn B (Sister of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my sister once a week, and I always find her happy. The staff are amazing; they handle residents with the utmost care. I particularly enjoy the activities they provide for the residents. To me, they fulfil the need of most of the residents with outside activities, i.e. visits to the parks, canal
rides, gardening, shopping and seaside visits. Getting out of those walls makes my sister less stressed. She has always enjoyed "going out".
My only grip is the bedding; it needs renewing to make the room more pleasant. It is clean and tidy, but let one but the mix match coverings. I am so pleased she is in your care.
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Review from Deborah S (Daughter of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lightbowne Hall in my experience is warm and welcoming, the staff are very friendly and caring. My dad has been there nearly a year now and sometimes he has been difficult but the ladies/gents have all met my dad's needs. They have trips out, days to the park/Blackpool and even boat trips are due next
month. Nothing is too much trouble.
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Review from Lee H (Son of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in the home for about 5 years. The home has always treated my mum really well. The manager is really nice and helpful and is good at her job. Most of the staff are good with my mum and some go the extra mile to help. Two members of staff, in particular, I can't speak highly enough of,
they are fantastic at their job, really good with residents and my mum. A big thank you to you both.
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Review from W M (Son of Resident) published on 3 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy since moving into Lightbrowne Hall. The management and staff are very friendly and helpful and obviously care a lot about the resident's welfare. The rooms are excellent and the communal areas are very spacious and open. There is a good choice of food and activities. The pub and
the tea room are regularly used. The home is always very clean. My mum has been in numerous homes over the last few years and I would highly recommend Lightbowne Hall to anyone with a loved with who needs full-time care.
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Review from A T (Niece of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and responsive to requests.
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Review from I W (Son of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lightbowne Hall provides a safe secure and family environment for its residents. Although the needs of each individual resident differ no one is excluded from events and occurrences within and outside of the home. I am very much assured by what I see that my relative receives excellent care and attention.
I have never been in a care home as well run as staff as this one.
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Review from H J (Daughter of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great caring staff and efficient service to family members.
Staff work very hard and are a credit to Anchor.
Mum is well catered for and all staff work a person-centred approach, which is evident in the service provided.
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Review from J M (Daughter of Resident) published on 20 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam came here last year and has settled in very well. Very well looked after always clean and tidy. Would say more fluids after lunch as she always seems to be very thirsty when we come to see her after lunch.
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Review from Peter N (Son of Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff at Lightbowne Hall to be very approachable and friendly, nothing is too much trouble for them. Mam has settled in well. She is always clean and well cared for. I found the facilities here to be good also.
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Review from Darren G (Son of Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, Mum is well looked after. staff go above and beyond. Thank you to all the team at Lightbowne Hall.
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Review from J C (Daughter-in-law of Resident) published on 8 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff, welcoming for visitors. Residents are always clean and content. If we have any issues they have been resolved immediately. No complaints about how the home is organised. Whatever time of the day we visit we have always found the staff interacting with my mother-in-law which is important
to us as she suffers with dementia. We feel the care home meets her needs and ours!
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Review from Steve P (Son of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the last seven years excellent care.
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Review from Phil S (Son of Resident) published on 13 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my dad was moved to Lightbowne Hall he looked relaxed straight away. I found that the warmth was in abundance from all of the staff who work there. The help that was rendered to dad was like they were looking after a member of their own family. Emotion was not held back when looking after my dad's
best interest and he was blessed to have them in his corner. I would highly recommend Lightbown Hall to anyone who were or have a relative that requires help to trust them and put them in safe hands.
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Review from Adam S (Brother-in-law of Resident) published on 24 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I trust this place because my mum in law spent seven years in the home. Everyone can do each other's job so there is no need to worry. On the odd occasion, they had a slip-up but was rectified 10 fold.
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Current Review Score: 9.7 (9.718)

Overview of Review Score

The Review Score of 9.7 (9.718) out of 10 for Lightbowne Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.718 for Lightbowne Hall is calculated as follows: ( (212 Excellents x 5) + (69 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 287 Ratings = 4.718
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lightbowne Hall is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

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