Colne View

Dame Mary Walk, Colchester Road, Halstead CO9 2FF
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9.8 174 Reviews
  • Colne View, Halstead
Colne View is a purpose-built care home offering a range of high-quality services, including residential, nursing and dementia care on a permanent and respite basis. They also offer supportive palliative and end of life care.

Situated in the charming town of Halstead, the home has a lively yet homely atmosphere. Residents can enjoy a range of facilities including a café, cinema room and hair salon. Each bedroom is individually styled with en-suite facilities. Outside there are beautiful, landscaped and secure gardens.

At Colne View, the friendly, compassionate team delivers care that is centred on the individual. Residents are involved in all aspects of their care so they can continue to feel valued and live as independently as possible.
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Care Provided by Colne View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1780
  • Self-Funded Residential Dementia Care: from £1875
  • Self-Funded Nursing Care: from £2045
  • RESPITE Self-Funded Residential Care: from £1990
  • RESPITE Self-Funded Residential Dementia Care: from £2085
  • RESPITE Self-Funded Nursing Care: from £2255

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Colne View to find out the exact price for your requirements.

Contact Colne View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Colne View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cristina Iacob (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Parking

  • On Site

Colne View Reviews (174)

9.8

Colne View has a Review Score of 9.8 (9.813) out of 10, based on 42 reviews in the last 2 years.
Over all time Colne View has 174 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Colne View
  • 51
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Total of 174, showing 41-60
Review from N K (Brother of Resident) published on 23 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Colne View has provided my brother with much needed care, support, stability and love since the death of his wife 10 months ago. All of the team and particularly the carers are kind, sensitive and go out of their way to look after him and care for his every need. As a family, we feel engaged with and
fully involved in the decisions about his care and are so pleased we chose Colne View for his long-term care.
Reply from Kim Richardson, Reviews Team at Colne ViewThank you kindly for providing such a lovely review of Colne View. We have all loved your family being a part of the home and we aim high to ensure that we remain welcoming and friendly to all residents and their families. We are happy that you feel engaged and involved with the aspects of your brother's care. We will be sure to pass on your comments to the rest of the team.
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Review from J R (Daughter of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was looked after very well at Colne View. He was treated with respect and empathy when the symptoms of his deteriorating health made him angry and frustrated. The staff showed patience and kindness towards him. The food I saw at Colne View was very good. Visitors were made to feel very welcome
and the cafe is a great facility. Staff were always available to discuss any concerns I had regarding my father's health and well-being.
Reply from Kim Richardson, Reviews Team at Colne ViewThank you for leaving us such a lovely review. We are always humbled to hear such exceptional praise. We set high standards here at Colne View so we are pleased to hear that your experience has been such a positive one. We will be sure to share your comments with the rest of the team.
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Review from Margaret C (Friend of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything just perfect!
Reply from Reviews Team, Reviews Team at Colne ViewThank you for taking the time to leave us this lovely feedback.
It is always very humbling to hear such exceptional praise, it will be shared with all of the Colne View team.
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Review from S S (Daughter of Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received kind and gentle care from our first point of contact. The carers did all they could to make her comfortable and ensure all her needs were met. She felt safe. The team responded promptly to all our requests.
Reply from Reviews Team at Colne ViewThank you very much for taking the time to leave us feedback about your experience at Colne View. It is so lovely to hear that your mother felt in safe hands with us. We will be sure to pass your comments on to the team.
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Review from J S (Friend of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are always helpful, friendly and kind. We always enjoy the cafe facilities and homemade cakes.
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Review from Graham F (Friend of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are caring and helpful and good at their jobs. Very nice and nice tea.
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Review from Jennifer T (Wife of Resident) published on 24 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Colne View for two months and I am very pleased with the wonderful care he has received from all the staff. He is very happy and has settled in very well. The facilities and activities provided are extremely good. The food is very good and he enjoys his meals. It is
so reassuring for me to know he is being so well cared for and the staff there also treated me with such kindness. I would be very happy to recommend Colne View.
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Review from Tracie G (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic care from this warm, genuinely, kind, caring group of people; they have all been so amazing at settling my mum into the care home.
Highly recommended. One lady was absolutely amazing with admin and emotional support.
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Review from Robert S (Son of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've found all the staff have been so attentive and caring toward my mum. Always encouraging her to keep positive.
Reply from Kim Richardson, Reviews Team at Colne ViewHi Robert, thank you very much for taking the time to leave us feedback. We are so pleased that we have been able to help Mum and for your high scores across all areas of the home and care support.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Linda S (Resident) published on 8 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the home very welcoming and very caring.
Reply from Kim Richardson, Reviews Team at Colne ViewHi Linda, thank you very much for taking the time to leave us feedback about your experience.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your overall experience with us has been a positive one.
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Review from G S (Friend of Resident) published on 5 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff enough for the care and attention they have given my friend from the word go! After trying to settle my friend for over 2 years, 10 care homes later I found Colne View and can't believe I never came here first! What has helped the most is the regular communication from the staff
and the fact they respect me as a visitor too. My friend now has finally settled and the visits are enjoyable. 10/10!
Reply from Kim Richardson, Reviews Team at Colne ViewThank you very much for taking the time to leave us feedback about your experience with us. We are so pleased that we have been a part of your friend's care support and that all your visits are now once again enjoyable.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Sunil P (Son of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, professional and very caring. A home/family away from home. Well managed.
Reply from Kim Richardson, Reviews Team at Colne ViewHi Sunil, thank you very much for taking the time to leave us feedback about your experience. We are so pleased to hear that your experience of our staff are kind, caring and professional.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Raksha P (Respite Resident) assisted by family/friend published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home was instrumental in providing me the right support when required. They treated me with respect and dignity. My angels!
Reply from Kim Richardson, Reviews Team at Colne ViewHi and thank you very much for taking the time to leave us this wonderful feedback about your experience of moving into Colne View. We are pleased to see the five star scores you have given us for every area.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from C I (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall experience is good. My mother is settling in and is well cared for. The main issue is a general lack of staff at weekends and no management. It is a pleasant setting with a friendly ambiance. Occasionally parking is a challenge. It can sometimes be difficult to cope with a certain 'resident'.
Reply from Samantha Debenham, Reviews Team at Colne ViewThank you for rating your overall experience as good, we are delighted to hear your mother has settled in well and you’re happy with the care at Colne View. Just to reassure you, we always make sure that we have the right numbers of colleagues on hand, both throughout the day as well as the night, seven days a week, to ensure that we always deliver the safe, high quality care that we’re known for. When you visit, you may not always see every team member, especially during the day when there’s lots going on. We are sorry to hear you have occasionally struggled with parking, our colleagues double park to leave room for visitors, but we understand this can happen when we have staff training. We are always reviewing residents' care types to ensure they are in the place that suits them, I believe this has already happened. Please do let us know at any time if you have any questions or comments, we’ll always be here to help.
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Review from Ena S (Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Satisfied with everything and I'm very happy living here.
Reply from Kim Richardson, Reviews Team at Colne ViewHi and thank you very much for taking the time to leave us feedback.
We are so pleased to hear that your move to Colne View Care Home has been a positive experience. At Colne View - Care UK we set a high standard for ourselves, so we are very pleased to hear that your move to us has been beneficial for you. We are so glad you are happy living at Colne View.
Thank you, the Care UK team.
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Review from W G (Resident) assisted by family/friend published on 1 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy here, well looked after and I feel safe. I enjoy going to the activities and going out in the minibus.
Reply from Kim Richardson, Reviews Team at Colne ViewThank you very much for taking the time to leave us feedback about your experience here at Colne View. We are particularly pleased you enjoy your outings in the minibus and the range of activities on offer.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Emily B (Granddaughter of Resident) published on 5 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was very daunting for our family when we made the decision to find my grandad a care home, but I can safely say I feel happy knowing that he is in the best place possible. It is like a hotel! So many lovely activities going on and lots of different areas for the residents to spend their time. The
staff are always happy to help and are very warm, kind and passionate. I can see they have built up a great relationship with my grandad. I feel it is a safe positive and happy place with all the home-to-home comforts!
You’re all doing an amazing job and I am so grateful for you looking after my grandad.
Reply from Hannah Atherley, Reviews Team at Colne ViewHi Emily, thank you very much for taking the time to leave us feedback about your experience. We are delighted with your 5-star review, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Nina B (Sister-in-law of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my sister-in-law is receiving at Colne View. She has been a resident for some months and I can honestly say that her physical and mental health have improved enormously. The staff are patient and caring and work hard to make her and the other residents feel secure, comfortable
and looked after. I cannot speak highly enough of their dedication and kindness. I would recommend Colne View tightly for the level of care and also the beautiful surroundings and comfort the home offers.
Reply from Caprice Geisha, Reviews Team at Colne ViewThank you very much for taking the time to leave us feedback about your experience.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from N R (Daughter of Resident) published on 29 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for a number of years and I have to say in all the time that she has, we have had no complaints whatsoever. The staff are so friendly and nothing is ever too much. They always take 5 minutes out of their busy day to stop and chat. My mum always seems content and never anxious.
And I feel all her needs are met and she's happy and comfortable. I wouldn't hesitate to recommend the care home to anyone looking for somewhere for their loved ones.
Reply from Hannah Atherley, Reviews Team at Colne ViewHi, thank you very much for reviewing Colne View 5 stars. We are delighted to hear you are happy with the care and environment. We take pride in providing a varied activities programme, however, we are always open to feedback and new ideas.
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Review from D L (Friend of Resident) published on 15 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased I got our dear friend into Colne View Care Home. My experience with every one of the staff I have met has been top-class. I only have to ask and I get answers. My friend is well looked after and staff are always popping in to see her and to see her well-being. I met the main person at
Colne View, I can speak to her or phone whenever I like and she will see to my needs. I tell folk how pleased I am with Colne View.
Reply from Belle Newman, Reviews Team at Colne ViewThank you very much for taking the time to leave us feedback about your experience.
We are so pleased to hear that your friend has settled in well at Colne View. We pride ourselves in delivering first-class care to both the resident and their loved ones. We will be sure to pass your kind comments on to the team.
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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Colne View is calculated as follows: ( (407 Excellents x 5) + (85 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 496 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Colne View is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

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Cristina Iacob

Job Title: Home Manager

Since qualifying as a Registered Nurse in 2013, I have completed leadership and management training courses while progressing in my career from Clinical Lead to Senior Nurse to Home Manager.


Becoming a home manager was the proudest moment in my career. After years of frontline experience, it came as a result of hard work, continuous development and a passion for improving standards of care.


I previously worked for Care UK in 2018 as Clinical Lead, and I always appreciated Care UK’s values and the focus on high-quality, person-centred care. When the opportunity came to return to Colne View as Home Manager, it felt like the right time and the right place to take the next step in my leadership journey.


As Home Manager of Colne View, I believe compassion, integrity and the ability to adapt are essential qualities. A good home manager should inspire confidence, be solution-focused and create a culture where everyone feels valued and supported.


My favourite part of each day is walking through the home and connecting with the residents and team. A smile, a short conversation, or just checking in on how someone’s day is going – those little moments make a big difference and keep me grounded in why I do what I do.


Outside of work, I enjoy spending quality time with my family, cooking and taking long walks in nature. I also find reading and listening to music very relaxing.


I’m looking forward to working closely with the team to build a positive culture and ensure residents at Colne View receive the best possible care. I’m also excited about building strong relationships with families and the wider community to make Colne View a warm, welcoming, and vibrant home.

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