Colne View

Dame Mary Walk, Colchester Road, Halstead CO9 2FF
Review Us
9.8 169 Reviews
  • Colne View, Halstead
Colne View is a purpose-built care home offering a range of high-quality services, including residential, nursing and dementia care on a permanent and respite basis. They also offer supportive palliative and end of life care.

Situated in the charming town of Halstead, the home has a lively yet homely atmosphere. Residents can enjoy a range of facilities including a café, cinema room and hair salon. Each bedroom is individually styled with en-suite facilities. Outside there are beautiful, landscaped and secure gardens.

At Colne View, the friendly, compassionate team delivers care that is centred on the individual. Residents are involved in all aspects of their care so they can continue to feel valued and live as independently as possible.
Show Colne View on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1688
  • Self-Funded Residential Dementia Care: from £1778
  • Self-Funded Nursing Care: from £1928
  • RESPITE Self-Funded Residential Care: from £1898
  • RESPITE Self-Funded Residential Dementia Care: from £1988
  • RESPITE Self-Funded Nursing Care: from £2138

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Colne View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Monica Boldeata (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Parking

  • On Site

Colne View Reviews (169)

9.8

Colne View has a Review Score of 9.8 (9.815) out of 10, based on 46 reviews in the last 2 years.
Over all time Colne View has 169 reviews.

Overall Experience
  • 134
  • 31
  • 2
  • 0
  • 2
Date Published
  • 169
  • 9
  • 21
  • 46
  • 123
Reviewer Connection to Colne View
  • 50
  • 26
  • 21
  • 17
  • 12
  • 7
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 169, showing 21-40
Review from G A (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since mum has been on the first floor, she has improved somewhat. I believe her medication has been adjusted which has helped. She has put on weight and is looking a lot healthier. The staff always seem loving and caring towards mum. There has been an issue with health and safety due to trip hazards
in her room. This appears to have been rectified since I have mentioned it. Mum seems happy and is a lot cleaner now.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D D (Husband of Resident) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased that my wife is able to stay with such a good team of people and care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C C (Respite Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was pleased to find all staff most caring, helpful and considerate. Always cheerful and obliging at all times. Interesting activities offered every day and all facilities in good order. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet S (Cousin of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very nice home, welcoming staff and good activity programme. Would recommend it to friends or family.
My relative has a lovely bedroom and there are nice spacious day rooms to sit in.
The home puts on excellent functions and we enjoyed the D-day celebrations very much.
Reply from Kim Richardson, Reviews Team at Colne View

Hi Janet, thank you very much for taking the time to leave us feedback about your experience at Colne View. We are so pleased to hear that you have enjoyed being a part of the celebrations that take place in the home. We hope you can join us for more in the future. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Wife of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was moved here from hospital in November 2023. The care and hospitality he received was 1st class. The food was exceptional - In the last weeks of his life he received such loving care from everyone at the home, it made his passing so much easier for the whole family. Thank you to everyone!
Reply from Hannah Atherley, Reviews Team at Colne View

Thank you very much for taking the time to review us, we are pleased to hear you were happy with the care, hospitality, and food your husband received while being at Colne View, we are so glad that we could support you. At Colne View, we're committed to delivering the highest standards of care to residents living at our home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F O (Sister of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my sister became a resident at Colne View 18 months ago, my husband and I have been regular visitors. Now twice weekly! We have found all the members of staff to be friendly and helpful with any requests or queries. I am impressed with the variety of activities available. The program often includes
people from the outside community - especially school children. The staff involved are always enthusiastic. Particularly towards the residents. It is good to be able to follow these and the outdoor excursions on the website and social media page. With the bonus of mailing yourself a cup of tea and homemade cake, Colne View has a very homely atmosphere.
Reply from Kim Richardson, Reviews Team at Colne View

Thank you so much for such a lovely review. We are so pleased to hear that the friendliness of the staff makes you feel welcome and that you enjoy seeing all the activities that take place at Colne View. We strive to provide a varied program of activities for the residents to enjoy. We are glad you like to follow our daily activity on social media. We will be sure to pass on your comments to the team who always appreciate to hear their hard work does not go unnoticed.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B N (Son of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service.
Excellent food.
Excellent activities
Very comfortable room that my mum is in.
Very well-kept gardens. My mum has been here now for just over a year, has settled now as is safe, well-fed, well-looked after and as happy as someone with dementia can be.
Reply from Kim Richardson, Reviews Team at Colne View

Thank you for this glowing review, we are so happy that you feel that all of the staff and facilities are at this high standard. It is always very humbling to hear such lovely praise from friends and family. We will be sure to pass on your wonderful feedback to the team as they always appreciate some positive praise.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clare B (Daughter of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is receiving such a high standard of love and care at Colne View. She is living her best life and is thriving. I can't praise the staff-each and everyone of them for all they do. They are amazing as are the facilities at the home.
Reply from Reviews Team, Reviews Team at Colne View

Thank you for your lovely words. We always strive to provide the best through delivering high quality care to residents of Colne View. We are thrilled to hear she is living her best life! We will be sure to share your comments with the whole team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P P (Daughter of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Colne View provides good quality care and nursing to my mum, along with compassion, respect and reassurance for her personal needs. The home and staff are welcoming and friendly and provide a community feel to not only residents but to family and friends too.
Reply from Reviews Team, Reviews Team at Colne View

Thank you for your kind words. We are always so happy to hear that residents and families receive the friendly and warm feeling we strive to provide. It is a pleasure to have your mum here with us at Colne View. We will be sure to pass on your feedback to the rest of the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G P (Husband of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the most difficult decisions in life is finding a care home for a loved one. This was even more difficult in my wife's case, who suffered a severe stroke which left her paralysed down one side and without speech. From the moment I looked round the home I was put at ease by the friendly welcoming
atmosphere, quality of accommodation and staff. My wife has now been resident for eighteen months and my view is unchanged. Nothing is too much trouble for staff and although my wife is limited to which activities she can join in with these are often brought to her room, such as birds of prey recently. In the past two Christmas events she has fed reindeer and held a live penguin in her lap. Similarly if she does not fancy what is on the menu they always find an alternative for her. I cannot speak too highly of the staff, from management to cleaners. I think it sums up the home when I say that all friends who visit, unprompted mention the welcoming feel of the home and the friendly staff.
Reply from Reviews Team, Reviews Team at Colne View

Thank you for taking the time to write such lovely words about Colne View. It is comforting to know that we have supported you and your family from the beginning and that your view remains unchanged eighteen months on. It is great to hear that your wife has enjoyed the range of activities we have here despite mobility restrictions and that the welcome you receive from the staff doesn't go unnoticed. We will be sure to pass your kind words on to the rest of the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gill B (Friend of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friend of mine was a resident at Colne View and I was very impressed with his room and the friendly staff. This is more like a hotel than a care home and is certainly the care home I will choose when the time comes for me!
Reply from Reviews Team, Reviews Team at Colne View

Thank you for your five-star review. The staff here at Colne View are very happy to hear that their warm and friendly manner is appreciated. We always enjoy your company here, you are always welcome!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark J (Son of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love these people.
My mum has dementia and I was struggling to keep up with her demands to the point that both of our lives were rubbish.
In three weeks, Colne View has turned both my mum's and my and my family's lives around.
Mum is happier, and better cared for, her days are full of activities,
and she is eating well.
I now get to spend time with Mum as her son and not her carer.
Everybody there, front of house and back of house, is amazing.
Thank you all so much.
Reply from Reviews Team, Reviews Team at Colne View

Thank you for taking the time to write such lovely words about Colne View. We are so pleased to hear that we have had a positive impact on the whole family's wellbeing. We always strive to support not only the residents but the families of Colne View too. It is also great to hear that you now spend quality time with Mum. We will be sure to pass on your comments to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie J (Daughter-in-law of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is truly a fantastic home from home.
Every single member of staff is so friendly, we are able to call for updates as and when needed.
The rooms are spotlessly clean - we especially like the en-suite toilet and shower.
The menu choices are varied every day and they cater for fussy eaters.
They
have a great café for visitors and residents to use any time of day with complimentary hot drinks and freshly baked cakes.
There’s plenty of activities to take part in twice a day, also dementia choir, host a roast and dancing with dementia starting soon.
There really is nothing around to match it.
Well done to all at Colne View - three members of staff in particular were exceptionally helpful for us, showing us round and settling us in and put our minds at rest in the early days.
We really can’t thank you all enough at such a difficult time.
Reply from Kim Richardson, Reviews Team at Colne View

Hi, many thanks for such lovely words. We are so pleased to hear that we have been instrumental in making sure your loved one lives in the best environment for her everyday needs and that the team have been supportive to you during what was a difficult time. We pride ourselves in providing the best care for your loved one, we are pleased to hear your experience has been a positive one.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G B (Friend of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I often come here and socialise with the residents. What a wonderful lovey warm atmosphere and great staff. Very clean and bright comfortable areas to sit. Food is very fresh. Best care home around!
Reply from Kim Richardson, Reviews Team at Colne View

Thank you very much for taking the time to leave us feedback about your experience at Colne View. We set a high standard for ourselves and are pleased to hear that your regular visits to Colne View are enjoyable.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N K (Brother of Resident) published on 23 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Colne View has provided my brother with much needed care, support, stability and love since the death of his wife 10 months ago. All of the team and particularly the carers are kind, sensitive and go out of their way to look after him and care for his every need. As a family, we feel engaged with and
fully involved in the decisions about his care and are so pleased we chose Colne View for his long-term care.
Reply from Kim Richardson, Reviews Team at Colne View

Thank you kindly for providing such a lovely review of Colne View. We have all loved your family being a part of the home and we aim high to ensure that we remain welcoming and friendly to all residents and their families. We are happy that you feel engaged and involved with the aspects of your brother's care. We will be sure to pass on your comments to the rest of the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Daughter of Resident) published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was looked after very well at Colne View. He was treated with respect and empathy when the symptoms of his deteriorating health made him angry and frustrated. The staff showed patience and kindness towards him. The food I saw at Colne View was very good. Visitors were made to feel very welcome
and the cafe is a great facility. Staff were always available to discuss any concerns I had regarding my father's health and well-being.
Reply from Kim Richardson, Reviews Team at Colne View

Thank you for leaving us such a lovely review. We are always humbled to hear such exceptional praise. We set high standards here at Colne View so we are pleased to hear that your experience has been such a positive one. We will be sure to share your comments with the rest of the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret C (Friend of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything just perfect!
Reply from Reviews Team, Reviews Team at Colne View

Thank you for taking the time to leave us this lovely feedback.
It is always very humbling to hear such exceptional praise, it will be shared with all of the Colne View team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received kind and gentle care from our first point of contact. The carers did all they could to make her comfortable and ensure all her needs were met. She felt safe. The team responded promptly to all our requests.
Reply from Reviews Team at Colne View

Thank you very much for taking the time to leave us feedback about your experience at Colne View. It is so lovely to hear that your mother felt in safe hands with us. We will be sure to pass your comments on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Friend of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are always helpful, friendly and kind. We always enjoy the cafe facilities and homemade cakes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham F (Friend of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are caring and helpful and good at their jobs. Very nice and nice tea.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Colne View is calculated as follows: ( (445 Excellents x 5) + (92 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 541 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Colne View is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (101)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Colne View to verify any information. View our terms and conditions. Colne View has an Enhanced Service - more info.