Colne View

Dame Mary Walk, Colchester Road, Halstead CO9 2FF
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9.8 163 Reviews
  • Colne View, Halstead
Colne View is a purpose-built care home offering a range of high-quality services, from residential and nursing care to respite care. The team also offers supportive palliative and end-of-life care.

Situated in the charming town of Halstead, the home offers a range of facilities, including en-suite bedrooms, a retro kitchen, a coffee shop, an in-house cinema and a hair salon. With quality furnishings and tasteful décor, the home has a lively atmosphere with a homely, comfortable and secure feel.

At Colne View, the friendly, compassionate team delivers care that is centred on the individual. Residents are involved in all aspects of their care so they can continue to feel valued and enjoy living as independently as possible.

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Care Provided by Colne View

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Monica Boldeata (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Colne View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,688
    • Self-Funded Residential Dementia Care from £1,778
    • Self-Funded Nursing Care from £1,928
    • RESPITE Self-Funded Residential Care from £1,898
    • RESPITE Self-Funded Residential Dementia Care from £1,988
    • RESPITE Self-Funded Nursing Care from £2,138

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Colne View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On Site


Colne View Reviews (163)

Total of 163, showing 21-40
9.8

Colne View has a Review Score of 9.8 (9.830) out of 10, based on 49 reviews in the last 2 years. Over all time Colne View has 163 reviews.

Overall Experience

  • 129
  • 30
  • 2
  • 0
  • 2

Date Published

163
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Review from B N (Son of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service.
Excellent food.
Excellent activities
Very comfortable room that my mum is in.
Very well-kept gardens. My mum has been here now for just over a year, has settled now as is safe, well-fed, well-looked after and as happy as someone with dementia can be.

Reply from Kim Richardson, Reviews Team at Colne View

Thank you for this glowing review, we are so happy that you feel that all of the staff and facilities are at this high standard. It is always very humbling to hear such lovely praise from friends and family. We will be sure to pass on your wonderful feedback to the team as they always appreciate some positive praise.


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Review from Clare B (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is receiving such a high standard of love and care at Colne View. She is living her best life and is thriving. I can't praise the staff-each and everyone of them for all they do. They are amazing as are the facilities at the home.

Reply from Reviews Team, Reviews Team at Colne View

Thank you for your lovely words. We always strive to provide the best through delivering high quality care to residents of Colne View. We are thrilled to hear she is living her best life! We will be sure to share your comments with the whole team.


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Review from P P (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Colne View provides good quality care and nursing to my mum, along with compassion, respect and reassurance for her personal needs. The home and staff are welcoming and friendly and provide a community feel to not only residents but to family and friends too.

Reply from Reviews Team, Reviews Team at Colne View

Thank you for your kind words. We are always so happy to hear that residents and families receive the friendly and warm feeling we strive to provide. It is a pleasure to have your mum here with us at Colne View. We will be sure to pass on your feedback to the rest of the team.


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Review from G P (Husband of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the most difficult decisions in life is finding a care home for a loved one. This was even more difficult in my wife's case, who suffered a severe stroke which left her paralysed down one side and without speech. From the moment I looked round the home I was put at ease by the friendly welcoming
atmosphere, quality of accommodation and staff. My wife has now been resident for eighteen months and my view is unchanged. Nothing is too much trouble for staff and although my wife is limited to which activities she can join in with these are often brought to her room, such as birds of prey recently. In the past two Christmas events she has fed reindeer and held a live penguin in her lap. Similarly if she does not fancy what is on the menu they always find an alternative for her. I cannot speak too highly of the staff, from management to cleaners. I think it sums up the home when I say that all friends who visit, unprompted mention the welcoming feel of the home and the friendly staff.

Reply from Reviews Team, Reviews Team at Colne View

Thank you for taking the time to write such lovely words about Colne View. It is comforting to know that we have supported you and your family from the beginning and that your view remains unchanged eighteen months on. It is great to hear that your wife has enjoyed the range of activities we have here despite mobility restrictions and that the welcome you receive from the staff doesn't go unnoticed. We will be sure to pass your kind words on to the rest of the team.


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Review from Gill B (Friend of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A friend of mine was a resident at Colne View and I was very impressed with his room and the friendly staff. This is more like a hotel than a care home and is certainly the care home I will choose when the time comes for me!

Reply from Reviews Team, Reviews Team at Colne View

Thank you for your five-star review. The staff here at Colne View are very happy to hear that their warm and friendly manner is appreciated. We always enjoy your company here, you are always welcome!


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Review from Mark J (Son of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love these people.
My mum has dementia and I was struggling to keep up with her demands to the point that both of our lives were rubbish.
In three weeks, Colne View has turned both my mum's and my and my family's lives around.
Mum is happier, and better cared for, her days are full of activities,
and she is eating well.
I now get to spend time with Mum as her son and not her carer.
Everybody there, front of house and back of house, is amazing.
Thank you all so much.

Reply from Reviews Team, Reviews Team at Colne View

Thank you for taking the time to write such lovely words about Colne View. We are so pleased to hear that we have had a positive impact on the whole family's wellbeing. We always strive to support not only the residents but the families of Colne View too. It is also great to hear that you now spend quality time with Mum. We will be sure to pass on your comments to the team.


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Review from Debbie J (Daughter-in-law of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is truly a fantastic home from home.
Every single member of staff is so friendly, we are able to call for updates as and when needed.
The rooms are spotlessly clean - we especially like the en-suite toilet and shower.
The menu choices are varied every day and they cater for fussy eaters.
They
have a great café for visitors and residents to use any time of day with complimentary hot drinks and freshly baked cakes.
There’s plenty of activities to take part in twice a day, also dementia choir, host a roast and dancing with dementia starting soon.
There really is nothing around to match it.
Well done to all at Colne View - three members of staff in particular were exceptionally helpful for us, showing us round and settling us in and put our minds at rest in the early days.
We really can’t thank you all enough at such a difficult time.

Reply from Kim Richardson, Reviews Team at Colne View

Hi, many thanks for such lovely words. We are so pleased to hear that we have been instrumental in making sure your loved one lives in the best environment for her everyday needs and that the team have been supportive to you during what was a difficult time. We pride ourselves in providing the best care for your loved one, we are pleased to hear your experience has been a positive one.


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Review from G B (Friend of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I often come here and socialise with the residents. What a wonderful lovey warm atmosphere and great staff. Very clean and bright comfortable areas to sit. Food is very fresh. Best care home around!

Reply from Kim Richardson, Reviews Team at Colne View

Thank you very much for taking the time to leave us feedback about your experience at Colne View. We set a high standard for ourselves and are pleased to hear that your regular visits to Colne View are enjoyable.


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Review from N K (Brother of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Colne View has provided my brother with much needed care, support, stability and love since the death of his wife 10 months ago. All of the team and particularly the carers are kind, sensitive and go out of their way to look after him and care for his every need. As a family, we feel engaged with and
fully involved in the decisions about his care and are so pleased we chose Colne View for his long-term care.

Reply from Kim Richardson, Reviews Team at Colne View

Thank you kindly for providing such a lovely review of Colne View. We have all loved your family being a part of the home and we aim high to ensure that we remain welcoming and friendly to all residents and their families. We are happy that you feel engaged and involved with the aspects of your brother's care. We will be sure to pass on your comments to the rest of the team.


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Review from J R (Daughter of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was looked after very well at Colne View. He was treated with respect and empathy when the symptoms of his deteriorating health made him angry and frustrated. The staff showed patience and kindness towards him. The food I saw at Colne View was very good. Visitors were made to feel very welcome
and the cafe is a great facility. Staff were always available to discuss any concerns I had regarding my father's health and well-being.

Reply from Kim Richardson, Reviews Team at Colne View

Thank you for leaving us such a lovely review. We are always humbled to hear such exceptional praise. We set high standards here at Colne View so we are pleased to hear that your experience has been such a positive one. We will be sure to share your comments with the rest of the team.


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Review from Margaret C (Friend of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything just perfect!

Reply from Reviews Team, Reviews Team at Colne View

Thank you for taking the time to leave us this lovely feedback.
It is always very humbling to hear such exceptional praise, it will be shared with all of the Colne View team.


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Review from S S (Daughter of Resident) published on 11 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received kind and gentle care from our first point of contact. The carers did all they could to make her comfortable and ensure all her needs were met. She felt safe. The team responded promptly to all our requests.

Reply from Reviews Team at Colne View

Thank you very much for taking the time to leave us feedback about your experience at Colne View. It is so lovely to hear that your mother felt in safe hands with us. We will be sure to pass your comments on to the team.


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Review from J S (Friend of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are always helpful, friendly and kind. We always enjoy the cafe facilities and homemade cakes.

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Review from Graham F (Friend of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are caring and helpful and good at their jobs. Very nice and nice tea.

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Review from Jennifer T (Wife of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Colne View for two months and I am very pleased with the wonderful care he has received from all the staff. He is very happy and has settled in very well. The facilities and activities provided are extremely good. The food is very good and he enjoys his meals. It is
so reassuring for me to know he is being so well cared for and the staff there also treated me with such kindness. I would be very happy to recommend Colne View.

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Review from Tracie G (Daughter of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic care from this warm, genuinely, kind, caring group of people; they have all been so amazing at settling my mum into the care home.
Highly recommended. One lady was absolutely amazing with admin and emotional support.

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Review from Robert S (Son of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've found all the staff have been so attentive and caring toward my mum. Always encouraging her to keep positive.

Reply from Kim Richardson, Reviews Team at Colne View

Hi Robert, thank you very much for taking the time to leave us feedback. We are so pleased that we have been able to help Mum and for your high scores across all areas of the home and care support.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Linda S (Resident) published on 8 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home very welcoming and very caring.

Reply from Kim Richardson, Reviews Team at Colne View

Hi Linda, thank you very much for taking the time to leave us feedback about your experience.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your overall experience with us has been a positive one.


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Review from G S (Friend of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff enough for the care and attention they have given my friend from the word go! After trying to settle my friend for over 2 years, 10 care homes later I found Colne View and can't believe I never came here first! What has helped the most is the regular communication from the staff
and the fact they respect me as a visitor too. My friend now has finally settled and the visits are enjoyable. 10/10!

Reply from Kim Richardson, Reviews Team at Colne View

Thank you very much for taking the time to leave us feedback about your experience with us. We are so pleased that we have been a part of your friend's care support and that all your visits are now once again enjoyable.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Sunil P (Son of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, professional and very caring. A home/family away from home. Well managed.

Reply from Kim Richardson, Reviews Team at Colne View

Hi Sunil, thank you very much for taking the time to leave us feedback about your experience. We are so pleased to hear that your experience of our staff are kind, caring and professional.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 49 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.830 for Colne View is calculated as follows: ( (482 Excellents x 5) + (88 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 575 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Colne View is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

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Meet the Team (1)

Monica

Monica Boldeata

Job Title: Home Manager

I have worked for Care UK since 2014. Working my way from General Nurse through to my newly appointed role as Home Manager at Colne View. Having previously been at Colne View as Deputy Manager, I am looking forward to getting to know the staff and residents once again and the new opportunities that lie ahead.


My favourite part of the day is when I get to chat with residents, relatives and colleagues. I am very passionate about delivering person-centered care, every member of the team brings something different and supporting them to achieve their potential is important to me.