Colne View

Dame Mary Walk, Colchester Road, Halstead CO9 2FF
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9.8 174 Reviews
  • Colne View, Halstead
Colne View is a purpose-built care home offering a range of high-quality services, including residential, nursing and dementia care on a permanent and respite basis. They also offer supportive palliative and end of life care.

Situated in the charming town of Halstead, the home has a lively yet homely atmosphere. Residents can enjoy a range of facilities including a café, cinema room and hair salon. Each bedroom is individually styled with en-suite facilities. Outside there are beautiful, landscaped and secure gardens.

At Colne View, the friendly, compassionate team delivers care that is centred on the individual. Residents are involved in all aspects of their care so they can continue to feel valued and live as independently as possible.
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Care Provided by Colne View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1780
  • Self-Funded Residential Dementia Care: from £1875
  • Self-Funded Nursing Care: from £2045
  • RESPITE Self-Funded Residential Care: from £1990
  • RESPITE Self-Funded Residential Dementia Care: from £2085
  • RESPITE Self-Funded Nursing Care: from £2255

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Colne View to find out the exact price for your requirements.

Contact Colne View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Colne View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Cristina Iacob (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Parking

  • On Site

Colne View Reviews (174)

9.8

Colne View has a Review Score of 9.8 (9.813) out of 10, based on 42 reviews in the last 2 years.
Over all time Colne View has 174 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Colne View
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Total of 174, showing 21-40
Review from W G (Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am quite happy living here. All of the staff are good and activities are excellent.
Reply from Kim Richardson, Reviews Team at Colne ViewThank you for your kind review! We're so glad to hear that you're happy living here and that you enjoy the activities we offer. It's wonderful to know that our team are making a positive impact on your experience. If there's anything else we can do to make your time here even better, please don't hesitate to let us know!
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Review from Stephen H (Son of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic level of care is provided by all of the team in Colne View. They have really got to know my mum and what she enjoys and the staff make the time to make the her and other residents feel special.
Reply from Kim Richardson, Reviews Team at Colne ViewThank you so much for your heartfelt review! We're so glad to hear that you're pleased with the care your mum is receiving at Colne View. Our team takes great pride in getting to know each resident personally, and it's wonderful to know that your mum feels special and well cared for. We truly appreciate you sharing this feedback and will continue to make sure she and all of our residents feel valued and supported.
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Review from M G (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother has received since moving to Colne View in October 2023 has been astounding.
My mother lives with Dementia and isn't mobile, the staff are kind, caring and extremely supportive of her needs. They are also supportive of me as a relative, always happy to take time with me explaining
what is happening with my mother.
The home overall is warm and welcoming and the food is of top quality.
Best thing we did as a family was to move mother to Colne View when she could no longer live independently.
Reply from Kim Richardson, Reviews Team at Colne ViewThank you so much for your heartfelt review. We are truly touched by your kind words and are so glad to hear that your mother's experience at Colne View has been positive. Our team is dedicated to providing the highest level of care and support, not just for the residents but for their families as well. It's wonderful to know that both you and your mother feel supported and cared for. We are also thrilled to hear that you find the home warm, welcoming, and that the food meets your expectations. We're honored that you chose Colne View for your mother's care, and we'll continue to do everything we can to make her feel at home. Thank you again for sharing your experience with us!
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Review from Robert R (Brother-in-law of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've always found the staff very helpful and respectful. Although not eaten in the home the meals always look very good to me. And always enjoy the coffee and cakes.
Reply from Kim Richardson, Reviews Team at Colne Viewthank you for your kind review! We're so glad to hear that you've had a positive experience with our staff and that you find them helpful and respectful. It's great to know the meals always look appealing, and we're happy you enjoy the coffee and cakes! If you ever decide to try a meal with us, we'd love to hear your thoughts. Thanks again for sharing your feedback!
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Review from Joyce R (Sister of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very good and helpful; place is spotlessly clean - A good place to be.
Reply from Kim Richardson, Reviews Team at Colne Viewthank you for your positive review! We're so happy to hear that you've had a great experience with our staff and that you find the home to be clean and welcoming. We take great pride in providing a safe and comfortable environment, and your feedback means a lot to us. If there's anything we can do to make your experience even better, please don't hesitate to let us know!
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Review from L L (Daughter-in-law of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been at Colne View for just over a year. Despite being bedridden and non-verbal, she always looks content. She is always clean, wearing different clothes and appears comfortable. All the staff are friendly to us, keep us updated and treat my mother-in-law with respect. We have peace
of mind knowing she is being so well looked after.
Reply from Kim Richardson, Reviews Team at Colne ViewThank you so much for your kind words and for taking the time to share your experience. Ensuring the residents are comfortable, well cared for, and treated with dignity is at the heart of everything we do, so it's wonderful to hear that you have peace of mind knowing she is in good hands. Your feedback means a lot to our team, and we will be sure to share your appreciation with them.
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Review from G A (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since mum has been on the first floor, she has improved somewhat. I believe her medication has been adjusted which has helped. She has put on weight and is looking a lot healthier. The staff always seem loving and caring towards mum. There has been an issue with health and safety due to trip hazards
in her room. This appears to have been rectified since I have mentioned it. Mum seems happy and is a lot cleaner now.
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Review from D D (Husband of Resident) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased that my wife is able to stay with such a good team of people and care home.
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Review from C C (Respite Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was pleased to find all staff most caring, helpful and considerate. Always cheerful and obliging at all times. Interesting activities offered every day and all facilities in good order. Thank you.
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Review from Janet S (Cousin of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very nice home, welcoming staff and good activity programme. Would recommend it to friends or family.
My relative has a lovely bedroom and there are nice spacious day rooms to sit in.
The home puts on excellent functions and we enjoyed the D-day celebrations very much.
Reply from Kim Richardson, Reviews Team at Colne ViewHi Janet, thank you very much for taking the time to leave us feedback about your experience at Colne View. We are so pleased to hear that you have enjoyed being a part of the celebrations that take place in the home. We hope you can join us for more in the future. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from J H (Wife of Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was moved here from hospital in November 2023. The care and hospitality he received was 1st class. The food was exceptional - In the last weeks of his life he received such loving care from everyone at the home, it made his passing so much easier for the whole family. Thank you to everyone!
Reply from Hannah Atherley, Reviews Team at Colne ViewThank you very much for taking the time to review us, we are pleased to hear you were happy with the care, hospitality, and food your husband received while being at Colne View, we are so glad that we could support you. At Colne View, we're committed to delivering the highest standards of care to residents living at our home.
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Review from F O (Sister of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my sister became a resident at Colne View 18 months ago, my husband and I have been regular visitors. Now twice weekly! We have found all the members of staff to be friendly and helpful with any requests or queries. I am impressed with the variety of activities available. The program often includes
people from the outside community - especially school children. The staff involved are always enthusiastic. Particularly towards the residents. It is good to be able to follow these and the outdoor excursions on the website and social media page. With the bonus of mailing yourself a cup of tea and homemade cake, Colne View has a very homely atmosphere.
Reply from Kim Richardson, Reviews Team at Colne ViewThank you so much for such a lovely review. We are so pleased to hear that the friendliness of the staff makes you feel welcome and that you enjoy seeing all the activities that take place at Colne View. We strive to provide a varied program of activities for the residents to enjoy. We are glad you like to follow our daily activity on social media. We will be sure to pass on your comments to the team who always appreciate to hear their hard work does not go unnoticed.
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Review from B N (Son of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service.
Excellent food.
Excellent activities
Very comfortable room that my mum is in.
Very well-kept gardens. My mum has been here now for just over a year, has settled now as is safe, well-fed, well-looked after and as happy as someone with dementia can be.
Reply from Kim Richardson, Reviews Team at Colne ViewThank you for this glowing review, we are so happy that you feel that all of the staff and facilities are at this high standard. It is always very humbling to hear such lovely praise from friends and family. We will be sure to pass on your wonderful feedback to the team as they always appreciate some positive praise.
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Review from Clare B (Daughter of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is receiving such a high standard of love and care at Colne View. She is living her best life and is thriving. I can't praise the staff-each and everyone of them for all they do. They are amazing as are the facilities at the home.
Reply from Reviews Team, Reviews Team at Colne ViewThank you for your lovely words. We always strive to provide the best through delivering high quality care to residents of Colne View. We are thrilled to hear she is living her best life! We will be sure to share your comments with the whole team.
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Review from P P (Daughter of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Colne View provides good quality care and nursing to my mum, along with compassion, respect and reassurance for her personal needs. The home and staff are welcoming and friendly and provide a community feel to not only residents but to family and friends too.
Reply from Reviews Team, Reviews Team at Colne ViewThank you for your kind words. We are always so happy to hear that residents and families receive the friendly and warm feeling we strive to provide. It is a pleasure to have your mum here with us at Colne View. We will be sure to pass on your feedback to the rest of the team.
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Review from G P (Husband of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the most difficult decisions in life is finding a care home for a loved one. This was even more difficult in my wife's case, who suffered a severe stroke which left her paralysed down one side and without speech. From the moment I looked round the home I was put at ease by the friendly welcoming
atmosphere, quality of accommodation and staff. My wife has now been resident for eighteen months and my view is unchanged. Nothing is too much trouble for staff and although my wife is limited to which activities she can join in with these are often brought to her room, such as birds of prey recently. In the past two Christmas events she has fed reindeer and held a live penguin in her lap. Similarly if she does not fancy what is on the menu they always find an alternative for her. I cannot speak too highly of the staff, from management to cleaners. I think it sums up the home when I say that all friends who visit, unprompted mention the welcoming feel of the home and the friendly staff.
Reply from Reviews Team, Reviews Team at Colne ViewThank you for taking the time to write such lovely words about Colne View. It is comforting to know that we have supported you and your family from the beginning and that your view remains unchanged eighteen months on. It is great to hear that your wife has enjoyed the range of activities we have here despite mobility restrictions and that the welcome you receive from the staff doesn't go unnoticed. We will be sure to pass your kind words on to the rest of the team.
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Review from Gill B (Friend of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friend of mine was a resident at Colne View and I was very impressed with his room and the friendly staff. This is more like a hotel than a care home and is certainly the care home I will choose when the time comes for me!
Reply from Reviews Team, Reviews Team at Colne ViewThank you for your five-star review. The staff here at Colne View are very happy to hear that their warm and friendly manner is appreciated. We always enjoy your company here, you are always welcome!
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Review from Mark J (Son of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love these people.
My mum has dementia and I was struggling to keep up with her demands to the point that both of our lives were rubbish.
In three weeks, Colne View has turned both my mum's and my and my family's lives around.
Mum is happier, and better cared for, her days are full of activities,
and she is eating well.
I now get to spend time with Mum as her son and not her carer.
Everybody there, front of house and back of house, is amazing.
Thank you all so much.
Reply from Reviews Team, Reviews Team at Colne ViewThank you for taking the time to write such lovely words about Colne View. We are so pleased to hear that we have had a positive impact on the whole family's wellbeing. We always strive to support not only the residents but the families of Colne View too. It is also great to hear that you now spend quality time with Mum. We will be sure to pass on your comments to the team.
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Review from Debbie J (Daughter-in-law of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is truly a fantastic home from home.
Every single member of staff is so friendly, we are able to call for updates as and when needed.
The rooms are spotlessly clean - we especially like the en-suite toilet and shower.
The menu choices are varied every day and they cater for fussy eaters.
They
have a great café for visitors and residents to use any time of day with complimentary hot drinks and freshly baked cakes.
There’s plenty of activities to take part in twice a day, also dementia choir, host a roast and dancing with dementia starting soon.
There really is nothing around to match it.
Well done to all at Colne View - three members of staff in particular were exceptionally helpful for us, showing us round and settling us in and put our minds at rest in the early days.
We really can’t thank you all enough at such a difficult time.
Reply from Kim Richardson, Reviews Team at Colne ViewHi, many thanks for such lovely words. We are so pleased to hear that we have been instrumental in making sure your loved one lives in the best environment for her everyday needs and that the team have been supportive to you during what was a difficult time. We pride ourselves in providing the best care for your loved one, we are pleased to hear your experience has been a positive one.
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Review from G B (Friend of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I often come here and socialise with the residents. What a wonderful lovey warm atmosphere and great staff. Very clean and bright comfortable areas to sit. Food is very fresh. Best care home around!
Reply from Kim Richardson, Reviews Team at Colne ViewThank you very much for taking the time to leave us feedback about your experience at Colne View. We set a high standard for ourselves and are pleased to hear that your regular visits to Colne View are enjoyable.
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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Colne View is calculated as follows: ( (407 Excellents x 5) + (85 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 496 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Colne View is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

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Cristina Iacob

Job Title: Home Manager

Since qualifying as a Registered Nurse in 2013, I have completed leadership and management training courses while progressing in my career from Clinical Lead to Senior Nurse to Home Manager.


Becoming a home manager was the proudest moment in my career. After years of frontline experience, it came as a result of hard work, continuous development and a passion for improving standards of care.


I previously worked for Care UK in 2018 as Clinical Lead, and I always appreciated Care UK’s values and the focus on high-quality, person-centred care. When the opportunity came to return to Colne View as Home Manager, it felt like the right time and the right place to take the next step in my leadership journey.


As Home Manager of Colne View, I believe compassion, integrity and the ability to adapt are essential qualities. A good home manager should inspire confidence, be solution-focused and create a culture where everyone feels valued and supported.


My favourite part of each day is walking through the home and connecting with the residents and team. A smile, a short conversation, or just checking in on how someone’s day is going – those little moments make a big difference and keep me grounded in why I do what I do.


Outside of work, I enjoy spending quality time with my family, cooking and taking long walks in nature. I also find reading and listening to music very relaxing.


I’m looking forward to working closely with the team to build a positive culture and ensure residents at Colne View receive the best possible care. I’m also excited about building strong relationships with families and the wider community to make Colne View a warm, welcoming, and vibrant home.

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