
I was warmly welcomed, and nothing was too much trouble. I felt like being on holiday in 5* hotel!M N(Resident / Service User)



I was warmly welcomed, and nothing was too much trouble. I felt like being on holiday in 5* hotel!M N(Resident / Service User)



Colne View is a recently refurbished, luxury, purpose-built care home offering a range of high-quality services, including residential, nursing and dementia care on a permanent and respite basis. They also offer supportive palliative and end of life care.
Situated in the charming town of Halstead, the home has a lively yet homely atmosphere. Residents can enjoy a range of facilities including a café, cinema room and hair salon. Each bedroom is...
Care Provided by Colne View
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Colne View for full pricing details and T&Cs.
Contact Colne View to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Cristina Iacob (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Parking
- On Site
Colne View Reviews (179)
Colne View has a Review Score of 9.9 (9.860) out of 10, based on 34 reviews in the last 2 years.
Over all time Colne View has 179 reviews.
Satisfied with everything and I'm very happy living here.
We are so pleased to hear that your move to Colne View Care Home has been a positive experience. At Colne View - Care UK we set a high standard for ourselves, so we are very pleased to hear that your move to us has been beneficial for you. We are so glad you are happy living at Colne View.
Thank you, the Care UK team.
I am happy here, well looked after and I feel safe. I enjoy going to the activities and going out in the minibus.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
You’re all doing an amazing job and I am so grateful for you looking after my grandad.
Hi Emily, thank you very much for taking the time to leave us feedback about your experience. We are delighted with your 5-star review, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
I am very happy with the care my sister-in-law is receiving at Colne View. She has been a resident for some months and I can honestly say that her physical and mental health have improved enormously. The staff are patient and caring and work hard to make her and the other residents feel secure, comfortable and looked after. I cannot speak highly enough of their dedication and kindness. I would recommend Colne View tightly for the level of care and also the beautiful surroundings and comfort the home offers.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mother has been a resident for a number of years and I have to say in all the time that she has, we have had no complaints whatsoever. The staff are so friendly and nothing is ever too much. They always take 5 minutes out of their busy day to stop and chat. My mum always seems content and never anxious. And I feel all her needs are met and she's happy and comfortable. I wouldn't hesitate to recommend the care home to anyone looking for somewhere for their loved ones.
Hi, thank you very much for reviewing Colne View 5 stars. We are delighted to hear you are happy with the care and environment. We take pride in providing a varied activities programme, however, we are always open to feedback and new ideas.
I am so pleased I got our dear friend into Colne View Care Home. My experience with every one of the staff I have met has been top-class. I only have to ask and I get answers. My friend is well looked after and staff are always popping in to see her and to see her well-being. I met the main person at Colne View, I can speak to her or phone whenever I like and she will see to my needs. I tell folk how pleased I am with Colne View.
We are so pleased to hear that your friend has settled in well at Colne View. We pride ourselves in delivering first-class care to both the resident and their loved ones. We will be sure to pass your kind comments on to the team.
To date, I cannot find fault with Colne View care home. Mum needed care after Dad suffered a debilitating stroke. We knew that he would also ultimately need care. Even though the care needs were likely to be different, the team at Colne View facilitated 2 rooms opposite each other so that my parents could be together. After 74 years of marriage, this was all they wanted and Colne View made it happen! Since then the care and attention from every single member of staff from the management, the nurses, the health care assistants, the cleaners, the laundry, activities, catering and maintenance (sorry if any missed) has been carried out with genuine compassion and empathy.
Thank you very much for taking the time to leave us feedback about your experience.
We are so pleased to hear that you have received good care and attention from the whole team at Colne View. It is a pleasure to have supported you and your family and to know that this has been valued. We will be...
I have only been here for three weeks so my experiences are limited. The activities are excellent, the food is mainly to my liking. It's very clean and my room is nicely decorated. Outside activities include visiting a local nursery to help the under-fours with their reading.
Thank you for your lovely words, we are pleased to hear you're happy with your new home.
On arrival, the staff made me very welcome and they are very understanding, caring and alert to every need. The activities are brilliant and always different. The food is excellent as are the staff when it's being served. They are very observant and always check we have what we need. I really love my room and the bed is so comfy. I love all the outdoor places we go to and riding in the minibus is great. I do love it here so very much. Thank you.
Thank you, everyone!
Colne View has been amazing in the run-up to Christma, providing some lovely activities for the residents, including a visit from some real penguins! The home looks amazing with all the decorations, with many either placed or made by the residents themselves. My mum has been having a great time, even if she can't remember it afterwards!
My Mother is in this Care UK home in Halstead. I am disgusted to hear that my mother asked a care nurse that she needed to go to the toilet, to be told that she has had to do it in her knickers/nappy because the staff does not have enough toilet hoists in the home. This is disgusting! You wouldn't leave an animal in its own waste. My Mother feels so degraded that she is being told to do this. This is the first time I have heard of this. This home is not cheap so if you are thinking of putting your loved one here think again. I will complain to Social Care Ombudsman about this!
Thank you for your feedback, we appreciate your positive scores around activities and cleanliness here at Colne View. We are saddened to hear of this experience, and we do take your concerns seriously. We understand there has been a misunderstanding in the information that has been received about...
Every time I visit the home I am warmly greeted by every member of staff. They go above and beyond the call of duty. The facilities are amazing, A lovely coffee shop which we all like to enjoy whilst visiting. A first-class establishment.
During my visits to the care home, I have always found the staff to be kind and caring. It is well organised and a lovely welcoming environment for residents and their visitors. We particularly like the 'cafe area' on the ground floor to meet with family members as it is a spacious, quiet and relaxing place to meet. It has plenty of space for wheelchairs and I can even bring my young baby in her pushchair too! We never feel rushed and all our questions are answered when we have them. Best of all, my grandad seems very comfortable at the care home and well cared for.
Clean and comfortable surroundings.
Just one word. Lovely and clean.
Lovely place to stay in. Very good music facilities. Beautiful outlook views to games, bowling, football and rugby.
The staff are always polite and friendly. The home is always clean.
I have told a lot of friends about this care home which is so lovely in every way and the people staying here are very friendly. We all get on so well together and the staff help us.
Since moving to Colne View Mum is so happy and enjoying life again. She receives excellent care and support. She has made many new friends and participates in many of the activities that Colne View offer. Mum's social life is now more active than mine!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 March 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Colne View.
Accreditations
There are no accreditations posted yet for Colne View.
Meet the Team (1)

Since qualifying as a Registered Nurse in 2013, I have completed leadership and management training courses while progressing in my career from Clinical Lead to Senior Nurse to Home Manager.
Becoming a home manager was the proudest moment in my career. After years of frontline experience, it came as the result of hard work, continuous development and a passion for improving standards of care.
I previously worked for Care UK in 2018 as Clinical Lead, and I always appreciated Care UK’s values and the focus on high-quality, person-centred care. When the opportunity came to return to Colne View as Home Manager, it felt like the right time and the right place to take the next step in my leadership journey.
As Home Manager of Colne View, I believe compassion, integrity and the ability to adapt are essential qualities. A good home manager should inspire confidence, be solution-focused and create a culture where everyone feels valued and supported.
My favourite part of each day is walking through the home and connecting with the residents and team. A smile, a short conversation, or just checking in on how someone’s day is going – those little moments make a big difference and keep me grounded in why I do what I do.
Outside of work, I enjoy spending quality time with my family, cooking and taking long walks in nature. I also find reading and listening to music very relaxing.
I’m looking forward to working closely with the team to build a positive culture and ensure residents at Colne View receive the best possible care. I’m also excited about building strong relationships with families and the wider community to make Colne View a warm, welcoming, and vibrant home.
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