Colne View

Dame Mary Walk, Colchester Road, Halstead CO9 2FF
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9.8 166 Reviews
  • Colne View, Halstead
Colne View is a purpose-built care home offering a range of high-quality services, including residential, nursing and dementia care on a permanent and respite basis. They also offer supportive palliative and end of life care.

Situated in the charming town of Halstead, the home has a lively yet homely atmosphere. Residents can enjoy a range of facilities including a café, cinema room and hair salon. Each bedroom is individually styled with en-suite facilities. Outside there are beautiful, landscaped and secure gardens.

At Colne View, the friendly, compassionate team delivers care that is centred on the individual. Residents are involved in all aspects of their care so they can continue to feel valued and live as independently as possible.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1688
  • Self-Funded Residential Dementia Care: from £1778
  • Self-Funded Nursing Care: from £1928
  • RESPITE Self-Funded Residential Care: from £1898
  • RESPITE Self-Funded Residential Dementia Care: from £1988
  • RESPITE Self-Funded Nursing Care: from £2138

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Colne View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Monica Boldeata (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Parking

  • On Site

Colne View Reviews (166)

Total of 166, showing 61-80
9.8

Colne View has a Review Score of 9.8 (9.808) out of 10, based on 46 reviews in the last 2 years. Over all time Colne View has 166 reviews.

Overall Experience

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Date Published

166
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Review from Pauline W (Sister-in-law of Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just one word. Lovely and clean.

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Review from Bruce R (Relative of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place to stay in. Very good music facilities. Beautiful outlook views to games, bowling, football and rugby.

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Review from K M (Daughter of Resident) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have made this very traumatic time that much easier to deal with. My dad needed to be placed in a home and after visiting many there was no doubt in my mind that Colne View Care Home was by far the best place for my dad to be and in Colne View, he would receive the very best care and his needs
would be met fully.
The staff are always polite and friendly. The home is always clean.

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Review from S L (Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have told a lot of friends about this care home which is so lovely in every way and the people staying here are very friendly. We all get on so well together and the staff help us.

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Review from Jan S (Daughter of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since moving to Colne View Mum is so happy and enjoying life again. She receives excellent care and support. She has made many new friends and participates in many of the activities that Colne View offer. Mum's social life is now more active than mine!

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Review from Michael W (Partner of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Staff are caring and only happy to help everyone. Can't praise the care home enough. My partner went to the home as respite and loved it. Activities, trips out, cinema, lovely room, my partner was very happy with her stay, Can't fault the care at all. Food, everything 10/10. Thanks
very much to everyone at Colne View Care Home.

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Review from A H (Son of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has happily settled into this caring environment. The staff are all very friendly and patient. They show a professional understanding of how to look after someone with increasing dementia. The cafe is a pleasant and safe place to meet and chat and there are plenty of facilities and activities to
entertain those residents able to take advantage of all that is offered. We are extremely happy with mums care at Colne View.

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Review from Jackie C (Sister of Resident) published on 22 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was only in the home for a few weeks, he was made comfortable and was well cared for. I was always made welcome, staff were on hand to explain his situation and sympathy was extended when it became necessary.

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Review from L M (Daughter of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Colne View Care Home since August last year. So far we are very happy with the level of care provided. Staff are friendly and kind and my dad is settled and appears to be comfortable and happy.

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Review from Gwyn D (Respite Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good. Food was excellent. I have really enjoyed myself.

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Review from Paula A (Daughter of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no understanding of care homes until my dad had to get an emergency placement. We chose here as it is close to where I live. I'm so pleased we chose here as they have helped my dad so much. I lost my Mum just before my dad come here, and if he was still at home, we could have lost him too. My
dad says they are really good here and they are helping him lots.

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Review from Linda A (Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was sent to Colne View for rehab after breaking my leg in January. Although I was apprehensive, I was made so welcome. The room was first class, so comfortable. Nothing was too much trouble for the carers.

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Review from Carole H (Daughter of Resident) published on 18 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was in your care for just over five years. He was well looked after, always clean and tidy.

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Review from Norman F (Partner of Resident) published on 7 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She found that staying at Colne View Care Home the staff were all good and friendly.

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Review from Martin D (Son-in-law of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with Colne View Care Home and the care my mother-in-law is receiving. The staff are efficient and very caring. They are doing a wonderful job. Although my mother-in-law has some dementia she is happy and settled most of the time. She enjoys the food and remarks about how clean her
room is and enjoys the view of the field from her window. I didn't think she'd settle in a home as she was previously very independent. The carers are excellent and deserve paying more! The management are also very good at this care home.

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Review from J B (Husband of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home clean and well looked after, also the food is a very good standard! The staff have looked after my wife well, even in her bad times. I have also found that the staff have been very friendly and helpful to me during my visits, also have supported myself through some difficult times.

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Review from J J (Daughter of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

At first, this care home seemed lovely, with beautiful surroundings and facilities. Unfortunately, the care received and our experience of it was not so lovely. We chose Colne View for my Dad as he suffers from Alzheimer's so his behaviour can be unpredictable and Colne View is advertised as specialising
in 'Alzheimer's and challenging behaviour'. From our experience, they didn't seem able or willing to cope with any of his behaviour. We have since moved him to another home without a fancy cinema room and without any other added frills, but the management and staff actually seem to care about the residents rather than just the money. I would never recommend Colne View to anyone with Alzheimer's.

Reply from Samantha Debenham, Personal Assistant at Colne View

Thank you for taking the time to review Colne View. We are sorry to hear that you were unhappy with your dad’s care. Every individual living with dementia has different complex needs and behaviours which are not easy to define, particularly in the context of a pandemic when government restrictions have required different procedures and occasional periods of isolation. We constantly review a resident’s changing needs and behaviours, to ensure we can continue to offer them the very best level of care but on rare occasions, difficult decisions have to be made when another home would be better suited to their needs. We will review your experience and ensure we adapt our approach accordingly. We are glad to hear that your dad has settled in his new care home.

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Review from A P (Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After consulting my friends and family, it was decided that I needed some respite care as I had been falling at home a number of times and been unable to get up. Since coming to Colne View, I feel 150% better. At home, I had not been eating well but the food at Colne View has been exceptional, and I
now I feel a different person. The staff are amazing, there is always somebody there to lean on and someone ready to give you a hug. I am a smoker and my wish was to continue this whilst at Colne View and the staff have been very accommodating with this. Safety is the highest priority and I can highly recommend this care home. The price isn't exorbitant and if you would like a friendly, kind atmosphere to retreat to, Colne View comes with my highest recommendation.

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Review from Teresa W (Daughter of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All reception are wonderful as are all the carers! My mum is so happy here! It is such a wonderful home! We as a family are so grateful for all the care given!

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Review from D N (Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living at Colne View Care Home for nearly seven years and I wouldn’t want to be anywhere else. I am very happy here. The staff are very friendly and nothing is too much trouble. The home is homely and nice looking and the staff always ensure that everything is neat and tidy.

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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for Colne View is calculated as follows: ( (443 Excellents x 5) + (94 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 542 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Colne View is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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