Pennine Lodge Care Home

Pennine Way, Haraby, Carlisle CA1 3QD
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9.7 62 Reviews
  • Pennine Lodge Care Home, Carlisle
Pennine Lodge is a seventy capacity Carlisle care home that offers homely surroundings for the practice of skilled care, from a team of qualified professionals who support the privacy and dignity of all residents while delivering personalised services.

While being an ideal environment for older people with care needs, Pennine Lodge also specialises in helping those diagnosed with dementia.

All bedrooms are en-suite and the home has its own activities programme to support a healthy lifestyle.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Tracy Breeden (Home Manager)

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • N/A

Parking

  • car park onsite

Pennine Lodge Care Home Reviews (62)

Total of 62, showing 61-62
9.7

Pennine Lodge Care Home has a Review Score of 9.7 (9.652) out of 10, based on 19 reviews in the last 2 years. Over all time Pennine Lodge Care Home has 62 reviews.

Overall Experience

  • 41
  • 19
  • 2
  • 0
  • 0

Date Published

62
3
11
19
43

Review from June C (Daughter of Resident) published on 26 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mams care is good, some carers are very committed, give tlc and compassion. On mams admission to Pennine Lodge we were assured this was a person centred service, with this I struggle, I conveyed mam generally continent with timing, I was told mam would be toileted regularly and before each meal,
this clearly does not happen!! Mam is now wearing 2 pads, why, as I choose to do mams laundry why do I find on occasions mams nightie, but particularly her trousers and if wearing knickers, soaking wet!! if toileting before each meal, as a family we try to support staff as mam eats very slowly and have a family rota to be at the home at meal times to feed mam. He bladder is full, staff are serving and feeding other residents, could we enjoy a meal when bursting for the loo!! Care very good, management very good but I am my mams advocate!! Food inconsistent good or poor!!

Reply from Debbie Seaton, Home Manager at Pennine Lodge Care Home

Hello June, thank you for taking the time to review Pennine Lodge. Since receiving your review, I have investigated the issues you have mentioned fully and discussed these with you privately. Obviously if you do have any further concerns please do let me know and I’ll be more than happy to help. Best wishes, Debbie Seaton.

Facilities

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Cleanliness

Treated with Dignity

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Safety / Security

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Value for Money

Review from Maureen W (Daughter of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum, being very poorly and nearing end of life has had better care and love shown then I could imagine. The team are amazing and show so much compassion, love, care. They see that I eat and take care of us both. Well done upstairs staff - Pennine Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for Pennine Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.652 for Pennine Lodge Care Home is calculated as follows: ( (159 Excellents x 5) + (47 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 221 Ratings = 4.652

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pennine Lodge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pennine Lodge Care Home to verify any information. View our terms and conditions. Pennine Lodge Care Home has an Enhanced Service - more info.