Jubilee Court

They will get her involved with the activities she likes to do. We are very happy with the support she gets + she is much safer now than living on her own.

I have found the care I have received here in Jubilee Court, Quantum Care Very good indeed.

My Mum has been a resident at Jubilee Court for the past 5 years. She is really well looked after and the staff are very kind and attentive to all Mum's needs. I would highly recommend this care home.

Jubilee Court has exceeded our expectations. The staff, management have been amazing to our dad. The encouragement and support given has within a week made dad a better person. They have got him walking within a week, made him a happier person and treat him with respect. The management have listened to any requests made the dementia talk this week was so informative and helpful. Thank you so much.

My father has been a resident at Jubilee Court for almost a year. I am very happy with the care he receives. He is well cared for and all of his needs are met. He really loves the food, there is always an option that he likes. There are lots of activity options available to all the residents which is great to see. The staff are always really friendly, caring and empathetic. I am always informed of any concerns regarding my father. I would recommend this care home to others.

There was a friendly receptionist when we walked in and we was guided to the resident that we had gone to visit. The home was very clean and tidy and staff very friendly and they were playing games at the time of which my father in law really enjoyed.

They gave me back the mum / daughter relationship that had slipped due to me having to be her carer. Thank you to the whole team. You really was a godsend at such difficult time.

My mum lived at Jubilee Court while she was living with dementia. I cannot speak highly enough of the care she received. She settled in well and genuinely enjoyed her time there which meant the world. The staff are exceptionally kind, patient and caring treating residents with dignity and respect. The home is warm and welcoming not only for residents but also for families it is clean and well-maintained. There is a wide range of activities giving residents lots of opportunity to stay engaged and where appropriate trips out are thoughtfully organised. The management team truly stand out in understanding and always accessible. Their support and communication gave us great reassurance. The care home provides a safe caring positive environment I am deeply grateful for the care mum received.

My mum was at Jubilee Court for about a year and was shown kindness, care and compassion by all the staff and carers. They went out of their way to help her and nothing was too much trouble. Family members visiting mum were always made welcome. The carers always had a smile on their faces and a kindly word.

My wife was in care at Jubilee court with Dementia for nearly two years before she passed away , All that time she was surrounded with the utmost care and love. I am so grateful to all the staff in every department for all they did for her. Thank you Derek Lock

This year, our family faced one of the hardest decisions of our lives. My mum needed round-the-clock care, and her husband simply couldn't manage it anymore. It was heartbreaking because mum didn't want to be in a care home, and I carried the weight of that choice heavily. From the very first moment we walked through the doors of Jubilee Court, everything changed. Donna welcomed us with warmth and compassion, giving us a tour that wasn't just about rooms and facilities-it was about mum, her dignity, and her comfort. She listened, she cared, and she made us feel like mum truly mattered. Then came Mel, the home manager, who was nothing short of extraordinary. She didn't just help us navigate the practicalities-she supported us emotionally, made everything as easy as possible, and went above and beyond to meet our needs. Mel is surrounded by an incredible team in Donna, Emma, Nathan, and every single member of the care and support staff. The love and care they showed my mum and our family

I noticed some of the care workers were a bit slow in making sure residents had what they needed. One resident at 10:15 am had no breakfast. I asked about it, and the answer was "when I get time", so I had to do it myself. The laundry is a joke, one resident had no socks, underwear, jumpers, shirts, trousers, tops and was going around with no underwear on, no socks and shirt, had not been shaved for about 5 days (where is the care?)

We wanted our brother to return to his care home, and he was discharged from a long stay in hospital because it would help him personally to recover. He is settled there and gets on very well with all the staff, and he requires stability and familiarity. The staff and management are very supportive of us and our brother.

Both my parents were under the care of Jubilee Court. I can't express my thanks enough for the care and kindness of all the staff. The entire building including the rooms were very clean and well maintained. The food was exceptional and I even thanked the chef for the quality of the food. Both my parents seemed very happy and both engaged in the activities as best they could. Many thanks for your services.

We are very happy with the treatment of our relative. Cannot fault anything. From the moment we enter the care home, all staff that we encounter are@ polite, pleasant and very happy. All staff are very good. It gives us peace of mind knowing she is well looked after. We cannot thank all staff enough.

My dad is a resident at jubilee Court. He is being looked after by the lovely staff who attend to all his needs. They provide him with exceptional care, meals and entertainment which give my dad a better quality of life. The accommodation is outstanding, he has a lovely room with an en suite, TV, and all his needs. I would highly recommend Jubilee Court for your loved ones and cannot fault the level of care they provide.

We made a family decision that a care home would be the best for my darling wife. Jubilee Court was convenient geographically and we know its provenance of Quantum Care. The manager visited us at home and invited my wife to come and stay at Jubilee. It would be good to say that it was all plain sailing but no decision like this is without its problems. My wife hated having to stay here and despite all our best endeavours she still wants to come home. Though we recognise that we could not look after her here.

A lovely care home with such friendly and welcoming staff. Very homely communal areas. Lots of activities and entertainment provided. A real home from home feel.

The most appalling experience a family could have. My mother in law went to Jubilee in October 2024 and was delayed getting there because of breaking her hip. She was in extreme pain in the home and in late stage dementia. The Home tells you they can handle all cases of dementia including aggression and challenging behaviour. This is not true at all and at the first sign of difficult behaviour they sectioned her despite not getting her to take her meds on a regular basis which would have improved the situation. We have got this decision overturned as it was not lawful but have not had one word of apology from the home. Take it from me - don't choose Jubilee for your loved ones.

Mum was involved in many social activities run by the activities team and this really helped to stimulate her improved her motor coordination and cognitive ability.