Coppice Lodge

117 Coppice Road, Arnold, Nottingham NG5 7GS
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9.5 167 Reviews
  • Coppice Lodge, Nottingham
Coppice Lodge in Nottingham offers high-quality residential care, dementia care and respite care.

The bedrooms are spacious and ensuite. There is a flat screen TV, mini fridge, WiFi access and a telephone point. Residents can enjoy the fresh air in landscaped gardens.

Staff are compassionate and committed to ensuring residents stay as independent as possible. Respect and dignity are at the heart of their care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1194
  • Self-Funded Residential Dementia Care: from £1294
  • RESPITE Self-Funded Residential Care: from £1194
  • RESPITE Self-Funded Residential Dementia Care: from £1294

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Coppice Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kenneth Buxton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Coppice Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Coppice Lodge has plenty of onsite parking for visitors.

Coppice Lodge Reviews (167)

9.5

Coppice Lodge has a Review Score of 9.5 (9.496) out of 10, based on 39 reviews in the last 2 years.
Over all time Coppice Lodge has 167 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Coppice Lodge
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Total of 167, showing 121-140
Review from Lindsay W (Son of Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff enough. Very helpful and friendly. Coppice Lodge is a fantastic place. The management was very helpful. 10/10.
Reply from Samantha Blair, Customer Care Advisor at Coppice Lodge

Thank you for taking the time to write a review for our home. The whole team at Coppice Lodge work very hard and they will be thrilled to hear your positive feedback. We will be sure to pass your kind words on to them.

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Review from Michael R (Nephew of Resident) published on 10 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle passed away in August 2018 at another home.
The support Coppice Lodge gave to my aunt and the rest of our family was second to none. They showed a great level of care and understanding to my aunt in her time of need.
Coppice Lodge is by far and away the best care home in Nottingham.
Reply from Kristyna Hunt, Communications Executive at Coppice Lodge

Thank you so much for your kind review of our home. We are comforted to hear that your aunt and your family felt supported by us during what must have been a very difficult time for you all. Feedback is very important to us and we will ensure that your comments are passed to the whole staff team.

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Review from Sandra H (Daughter of Resident) published on 24 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was really worried about Mum coming into care but I love this care home - staff are always striving to supply the best for our family. 10/10
A special thank you to certain members of staff who have helped us so very much.
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Review from Angela P (Daughter of Resident) published on 14 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home meets all Mum's needs and also the family's needs. All the staff are very friendly and welcoming and nothing is too much trouble for them.


Mum has flourished in the home. Her mobility is better, she is eating well and joining in with the activities. She is having fewer falls than she

was at home and generally looks so much better.


The home is spotless and there are so many activities for residents and families to enjoy. As a family, we really enjoy visiting Mum in these lovely surroundings.


The most important thing for us is that Mum is safe and happy...priceless!

Reply from Kristyna Hunt, Communications Executive at Coppice Lodge

Thank you for your lovely review on our home. We are so pleased that your Mum has settled well and is enjoying life at Coppice Lodge and also that you and your family look forward to your visits. We will ensure that your kind feedback is shared with our full staff team.

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Review from Sarah M (Friend of Resident) published on 10 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I visited my friend at Coppice Lodge I was shocked to see how homely the home is and how welcoming all the staff are there. They are very helpful and will go to any length to help make the residents happy.
The management are also very welcoming and know all of the residents very well which is
very nice to see.
I was also offered to have lunch with my friend which was very nice as we used to have lunch weekly together before she needed extra help from carers.
They also have very good activities going on.
Reply from Kristyna Hunt, Communications Executive at Coppice Lodge

Thank you for taking the time to review Coppice Lodge. We are pleased that you enjoy visiting your friend and also that you are able to have lunch together as you used to. It is very important to us that our residents are able to welcome their guests as often as possible and we look forward to seeing you again soon. I will ensure that your kind comments are passed on to the team at Coppice Lodge.

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Review from Simon M (Son of Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All round excellent. I couldn't wish for better.
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Review from Patricia B (Daughter-in-law of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum in law was so happy here. She was safe and loved by everyone. We live a long way away but were secure in the knowledge that she was well cared for.


Whenever we visited at any time, we were welcomed and mum was well looked after. Her time here was one of her happiest times. She enjoyed the

entertainment to the end. Thank you, everyone, for making her smile every day.
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Review from Peter B (Son of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Coppice Lodge two and a half years ago. My mother was loved and cared for all the time. The way she was looked after was excellent at all times. I would highly recommend Coppice Lodge and if needed would happily come to Coppice Lodge myself. It is like a 5* hotel.
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Review from Malc J (Son of Resident) published on 23 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last three and a half years of her life in Coppice Lodge. The present manager has turned a poorly run Care Home into one of the best Care Homes you could find. I cannot praise her and her staff highly enough for the way they looked after my mother, particularly in the last few weeks
of her life when she was very poorly. You would not find better carers anywhere. My brother and I cannot thank all the staff enough.
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Review from David T (Son of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with Coppice Lodge. The care is first class. My Mother is treated with care, dignity and respect.
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Review from Teresa T (Daughter-in-law of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel Coppice Lodge and the staff have been so caring to my Mum-in-law as well as to myself. I feel very happy with the care given to my Mum-in0-law. Also, the activities and entertainment are brilliant. What is good about this particular care home is that I can come anytime, just turn up. Which to
me is a really good sign of a good care home.
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Review from Gill M (Daughter-in-law of Resident) published on 9 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law spent her last 7 nights at Coppice Lodge following recovery from a major fall. Coppice Lode is light, bright, friendly and full of smiling loving staff. Everyone was welcoming to her and us. They were very appreciative of any support we gave. Mum's quality opf life as a resident was
far higher than it had been for many years. The activities craft and social are frequent and varied. I expected her to gain from these by observation and hearing but joined in almost everything due to the appeal and friendly encouragement. The information board and FaceBook page gave us clues of conversations when we visited and daily updates when we didn't. I enjoy being involved with the 'Poppy Service' and fundraisers. Their love and care of mum and us at the end was appreciated. You haven't seen the last of me!
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Review from J B (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The transition from home to care home is one of the most emotionally demanding situations in life. The professionalism, compassion and understanding of staff eased my mum, family and friends into a new chapter of life. It was a "home" from home experience.
We the family and friends were always welcomed.
The atmosphere was one of genuine care and support. This is a service of the highest quality.
I had told my mum only the best would do and this was delivered. Thank you.
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Review from Linda R (Niece of Resident) published on 21 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our aunt has been at this care home since May 2017. As far as we are concerned she has always been treated with care, love and respect. The manager at the home is very supportive to us and she’s always available for a chat and advice if we need it.
l don’t think we could have found a better care home
for our aunt. She’s settled there and seems happy. We can’t fault it. The staff are always welcoming and we feel content with our choice for her.
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Review from P H (Daughter-in-law of Resident) published on 22 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coppice Lodge nursing home is a lovely, vibrant, friendly and clean nursing home. The food is clearly made with passion and the staff truly love their job and it shows. There is always a friendly face to greet you at reception and everyone is happy to help you when needed. My father-in-law loved living
there and never complained. The manager is so helpful and supportive and is always a breath of fresh air to deal with. I will miss my trips to see my father-in-law as I was made to feel so welcome. Coppice Lodge deserves recognition for how good this home is.
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Review from Ann M (Sister of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting my brother I was delighted with the care, kindness and dignity he received at the home. Living in Ireland, I hadn't seen him since he went into Coppice. I am going home to Ireland very happy with all the care given to him. Thank you to all the staff for my very warm welcome.
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Review from M D (Wife of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had only had 2 x 1 week stays for respite in 2 other homes which were so unsatisfactory I would not let him return. I wrote full details of failures to management and got no response!
I'm overjoyed (as is my family) to see my husband being so well cared for and content. Nothing is too much
trouble for the staff. He is helped to stay up for as long as he likes to watch TV (one night it was midnight) and had a long lie in the next day, 10.30, and still served his full English breakfast - marvellous home.
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Review from C H (Son of Resident) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coppice Lodge will hold a dear place in my heart. In the 7 months, my Dad was with them he was the happiest I'd seen him in years. The manager was so helpful and respected my Dad's wishes, she went above and beyond her duties in my eyes.


She was always available to talk to us as son and daughter

in law. The staff were all amazing again going above and beyond their duties to keep my dad happy. I will definitely recommend this home (and have) as the elderly deserve dignity, respect and love and clearly get it there.
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Review from P P (Resident) assisted by family/friend published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been lovely, very patient and kind.
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Review from Amanda L (Daughter of Resident) published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful. Cannot praise highly enough. I feel so reassured my mother is cared for so well. With much previous experience in past year of many care homes, this one stands out with such high standards in all areas of care. Residents are shown such individual respect by all.
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Current Review Score: 9.5 (9.496)

Overview of Review Score

The Review Score of 9.5 (9.496) out of 10 for Coppice Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.496 for Coppice Lodge is calculated as follows: ( (265 Excellents x 5) + (159 Goods x 4) + (24 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 454 Ratings = 4.496
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Coppice Lodge is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (3)

Kenneth

Kenneth Buxton

Job Title: Home Manager Joined: 2024

Kenneth is the Home Manager at Coppice Lodge.

Angela

Angela Allen

Job Title: Front of House Manager Joined: 2015

“I really enjoy organising the activities and entertainment for the residents and seeing how much they enjoy the experiences.”


Angela has worked with Ideal Carehomes as Front of House Manager since October 2015. She has a wealth of experience in the care sector, starting her journey as Night Care Assistant in 1994 and progressing to a Senior Night Care Assistant for a Lincolnshire-based company, where she gained her NVQ Level 3 in Health & Social Care. In 2004, Angela decided to broaden her skills in the domiciliary care industry and worked as Deputy Care Manager, where she gained her Registered Manager’s Award. She then became an NVQ Assessor and gained her A1 and V1 qualifications.


In her role at Coppice Lodge, Angela is a welcoming and familiar face to family and friends visiting the home. She likes nothing more than liaising with prospective residents and assisting them from initial enquiry to moving into their new home. Angela works closely with the Home Manager and Regional Activities Executive to arrange regular and exciting activities for the residents, including a ‘Social Saturday’ event which takes place each week in the brand new café area at home.

Natalie

Natalie Lowe

Job Title: Care Manager Joined: 2019

Natalie is the Care Manager at Coppice Lodge.

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