Barchester Worplesdon View

Staff are very caring and helpful. Home always clean and tidy. Grounds well cared for. Hot drinks and cake available when you visit. My mother is very happy and really feels safe and cared for and enjoys the activities that she can take part in. All my family say a big thank you to all.

My cousin has been a resident in Memory Lane at Barchester Worplesdon View for nearly 10 years. I find the care provided exceptional, the carers and nurses are obviously devoted to the residents even in these very difficult times.

My 95-year-old mother went into Barchester Worplesdon View in April, just before Easter this year. She settled in very quickly, she is very happy there and it is such a relief to know that she is so well looked after. The staff are fabulous, she is enjoying the food and my sister and I feel absolutely confident that she is being looked after excellently. This is a lady who had been adamant up until March that she didn’t want to go into a home, she’s been living in her own flat and looking after herself. Unbeknown to us she was struggling and she tells me now that she feels so much happier because she doesn’t have to think about anything except what she’s going to wear that day. I cannot praise the home enough and I think it’s given my mother a new lease of life. We are looking forward to her 96th birthday in August and hope to have many more there.

My mother-in-law arrived in Worplesdon View following some very difficult experiences with care at home which wasn't working out. We were very worried about her physical and mental condition and needed to get help quickly and restore dignity to her life. The manager of Worplesdon View saw us early on a Sunday morning with no notice and in 3 days my mother-in-law had moved in. Within 24 hours she was in much better health. The excellent food has made her stronger. The In-house physiotherapist has achieved great results already. She had been bed-bound, living with enforced incontinence. Now she can get into her wheelchair and is starting to weight bear again. It will be a long journey but we have every confidence in the staff at Worplesdon View who are all working in unison to bring her quality of life back. We know she is safe, warm, and well cared for and at 90 we can now believe she has more years ahead.

All the staff were wonderful and myself and mum couldn't speak highly enough of them. The food amazing care even better. Thank you doesn't even come close. Mum cried when she had to leave this says it all. Forget 5-star review we would give them all at least 10.

Our heartfelt thanks go to all the Nurses/Carers/Reception/Admin/Kitchen and Housekeeping.

I have a good relationship with the nursing staff, who have kept me updated with my mother's health, issues and progress. I would thoroughly recommend this care home.

My mum has been living at Worplesdon View since July 2020. The wonderful team have consistently treated her with kindness, respect and good humour. It is clear that Worplesdon View is very well led and the whole team always do their very best for my mum. The management has steered a skilful path through the pandemic with great care - keeping residents and staff safe while maximising visiting. I would recommend Worplesdon View wholeheartedly.

My stay was relaxing and comfortable. The staff were kind, attentive, friendly and very helpful. The food was very good and well prepared. The choice of food was excellent. I very much enjoyed listening to the radio, using the TV (Classic FM). This helped keep me sane I could not read easily or watch TV. Many thanks to everyone.

My dad moved into Worplesdon View 6 weeks ago and was made to feel so welcome from the moment he arrived. The staff supported him to feel at home. We as a family have also been included in his care to ensure his needs are met. We leave him knowing he is safe and cared for.

All the staff are very pleasant and helpful.

The management of the home was also fantastic, the team were always helpful with visits despite all of the difficulties presented by Covid.

We are relatively new to this level of care but have been extremely impressed with the staff, care and facilities. There is also an impressive range of activities on offer. It is extremely well run all the way down to its cleanliness.

My mother is very happy here being looked after well by everyone.

They are very good to my grandfather.

Upon placement in the home under Covid-19 ruling by NHS, my mother was initially very wary and hesitant to stay. In the following weeks and months, the environment and staff have made her completely change and she now shows every sign of being much more happy and contented. All the staff I have met have been very positive with her and my wife and I, and we are happy to have her in their care. The excessive grouds also allow a nice environment when the weather allows.

It is a shame that there is not an enclosed garden with easier access for residents straight into the garden. A patio area would be beneficial, perhaps Barchester Homes could consider this.

Mum has been very well cared for by the fantastic staff are Worplesdon View since she arrived there nearly four and a half years ago. The staff are very friendly and nice to her. There is a good atmosphere, she likes the food, and I would definitely recommend the home to others.

Mum, who has dementia, was moved to Memory Lane in June 2020 and has settled well. However, due to the pandemic relatives are not able to see residents in their care setting - their rooms and the day room. Consequently, I cannot comment on the current standard of facilities/ cleanliness. The staff I do come into contact with appear very caring. The activities programme is varied but my mother does not have the capacity to remember them or share them with me. When she was on the ground floor the meal portions were meager and the nature of my mother is that she would not want to be a bother and ask for more. I cannot comment on this since her move to Memory Lane during the pandemic. Arrangements for booking visits in the visiting suite are good and a regular virtual relatives meeting has been introduced which is helpful. Also, weekly emails are sent showing the menu and activities. I do feel in the ‘dark’ about Mum’s personal and care needs and ongoing wellbeing.

Very good, staff excellent and efficient, general atmosphere very good.