Barchester Worplesdon View

Worplesdon Road, Guildford GU3 3LQ
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9.9 113 Reviews
  • Barchester Worplesdon View, Guildford
Welcome to Worplesdon View Care Home, my name is Graham Allen I am the Senior General Manager here.

Worplesdon View is a purpose-built 78 beds care home and delivers nursing and residential care services, as well as personalised dementia care. The home has been designed with older people in mind, from furniture through the spacious, en-suite bedrooms, to the well-tended and secure gardens.

Throughout the home, there is a range of communal and dining facilities to suit people who enjoy socialising as well as those who prefer quieter activities.

The home's Memory Lane community has been specially designed for those living with dementia using colour schemes that easily enable residents to identify areas within the home. It also features life skills kitchen where residents can be involved in everyday kitchen activities, such as baking and setting the table under supervision and guidance.

Within their Memory Lane community they also have outlined a sensory room, with a therapeutic environment created for the express purpose of delivering high levels of stimulation to those living with dementia.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1900
  • Self-Funded Residential Dementia Care: from £1900
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1900
  • RESPITE Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Worplesdon View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Nicola Orwin (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (78)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (78)

Parking

  • Large private parking space within the home.

Barchester Worplesdon View Reviews (113)

Total of 113, showing 61-80
9.9

Barchester Worplesdon View has a Review Score of 9.9 (9.871) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Worplesdon View has 113 reviews.

Overall Experience

  • 92
  • 17
  • 3
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  • 1

Date Published

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87
Overall Experience  Overall Experience 5.0 out of 5

The whole team at Worplesdon View are very professional and caring. Residents are treated with dignity and very well looked after. It feels like a big family. There are activities every day and residents are encouraged to be social. Nursing care is excellent and both nurses and carers are proactive,
spotting any medical issues at an early stage. Quality of food is good. My dad spent 7 months at Worplesdon and received excellent end of life care. I am very grateful.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been in several nursing homes over the last six years; Worplesdon View stands out as exceptional. The care he receives is outstanding; the staff will do all they can to support his considerable care needs. The range of activities available is impressive and varied and encourages all
residents to be involved. We can not recommend this nursing home highly enough. We feel welcomed into the community every time we visit and as a family appreciate this.

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Overall Experience  Overall Experience 5.0 out of 5

We were made to feel welcome from our inspection through to my mother's departure.
Everyone has been extremely professional, friendly, thoughtful and kind at all times.
My mother was treated with the utmost dignity and respect and was as far as it was possible, made to feel at home. The residents
were also lovely.
I really cannot say "thank you" enough to all of them.

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Overall Experience  Overall Experience 1.0 out of 5

Till 18 months ago I would have given this home an overall 'good' rating, but now I would not recommend it.


Overall the staff are satisfactory. A number are excellent. Some of the nurses are ok, and one is outstanding. Most of the carers are caring. The housekeeping and maintenance departments are

very obliging and efficient. With reference to the ratings provided for this review, I have rated the institution 'excellent' in respect of its bedrooms, communal rooms, facilities, food and drink, activities and cleanliness. However, I have rated it 'very poor' in respect of management and in respect of security and safety. These aspects are important, which is why I have rated the overall standard and value for money as very poor, despite the fact that there are good aspects that merit a higher rating. The 'very poor' rating I have given in respect of 'treated with dignity' and 'care/support' is due to my relative's experience - it does not mean there are not many good carers.

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Overall Experience  Overall Experience 5.0 out of 5

Worplesdon View is a light, bright airy building with wonderful staff. They are all kind and caring and nothing is ever too much trouble. My mum is being well looked after and has been gently encouraged to join in with the activities, which are many and varied. I am very happy with her care and would
recommend Worplesdon View to anyone looking for care for a loved one

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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything at Worplesdon View. The staff are friendly, courteous, polite and cannot do enough for my wife. The care home is always clean and very welcoming to visitors. The food is great. I can honestly say I am 100% happy with the care my wife is receiving.

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Overall Experience  Overall Experience 5.0 out of 5

The complete package is given at Worpleston View; from arrival to view to settling in and caring for every detail. It's been very inspiring to be shown such care and courtesy and see my family member given 100% kindness and respect.
The staff are outstanding, everyone willing and keen to help. No one
ever says no to residents, gentle, patient communication rules the day. It's a family atmosphere matched by high standards.
In a sad situation, it's light at the end!

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Overall Experience  Overall Experience 5.0 out of 5

I am delighted to see my dear Aunt looked after so well by the very professional staff - nurses, carers and the entertainment staff. Everyone is so caring and kind and they treat her with respect and dignity. Every effort is made to make her feel at home and happy and to have fun with the many activities
and entertainment. She was very reluctant to go into the home, now she wouldn't want to go back to her old home!

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Overall Experience  Overall Experience 4.0 out of 5

My father needed to leave hospital and go to a nursing home instead of his care home and the transition was dealt with swiftly and kindly. All staff always give me and my father time and consideration. The home has a bright friendly, clean atmosphere and my father is settling in and looked after very
well.

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Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the overall care my mother has been receiving. The staff are very approachable, caring attentive and supportive. The standard of accommodation is superb and the food, menus, activities are all very well organised.
My mother settled in quickly and is happy.

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Overall Experience  Overall Experience 5.0 out of 5

My wife was a resident at Worplesdon View for the last four months of her life. The care given to her was nothing less than I would have wanted for her.
The staff are all fantastic. They are so friendly, caring and compassionate and visiting relatives are made to feel just as welcome and valued as
the residents.
I would recommend anyone looking for a care home to have a good look at Worplesdon View.
I think you'd be sold on it!

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Overall Experience  Overall Experience 5.0 out of 5

The facilities and level of care offered by Worplesdon View were excellent. The staff went beyond what I expected and made the last days of my father’s life as bearable as possible.

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Overall Experience  Overall Experience 5.0 out of 5

A care home is only ever as good as its staff.
The management has chosen kind, caring, brilliant staff at Worplesdon.
My mother who has Dementia is treated with great respect by all there.
I would not hesitate to recommend Worplesdon View to anyone who is looking for care for their loved one.

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Overall Experience  Overall Experience 5.0 out of 5

My partner stayed there for the 2nd time in respite care while I was away. The staff at the home are very helpful, it is very welcoming, clean and comfortable and nothing is too much trouble.

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Overall Experience  Overall Experience 5.0 out of 5

After several weeks in the care home, postoperative brain surgery, my mother has progressed well.
Nursing and general care have been excellent.
Nutrition, exercise rehabilitation to be more mobile has progressed well.
To date, I have found the home to fulfil all the standards I would hope for and
more.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went to live at Worplesdon View in summer 2016. The staff from the beginning have been really kind towards my mother. They do their very best to make me at ease to make me less worried if my mother's health deteriorates. I am happy that mum is so well looked after and just wish I could see
her more often. Barchester do a great job with training. What would be great is a pet for the home a cat especially for residents who have Alzheimer's.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities and staff, very friendly and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service - kind staff. My experience was limited to 1 week.

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Overall Experience  Overall Experience 4.0 out of 5

The above home has been perfect for my husband's cousin. Caring, clean and good nursery.

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Overall Experience  Overall Experience 4.0 out of 5

My mother was in Worplesdon View for 2 weeks respite care after a stroke. She was very well cared for in a warm, clean and friendly environment. The rooms are generous, the food very good and appetising, and the staff thoughtful and caring.

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Current Review Score: 9.9 (9.871)

Overview of Review Score

The Review Score of 9.9 (9.871) out of 10 for Barchester Worplesdon View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.871 for Barchester Worplesdon View is calculated as follows: ( (285 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 318 Ratings = 4.871

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Worplesdon View is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (63)

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Meet the Team (10)

Nicola

Nicola Orwin

Job Title: General Manager

Joined: 2025

Hello, I’m Nicola Orwin, and I’m proud to be the General Manager here at Worplesdon View. I bring over 8 years of experience in Health and Social Care to this role, having started my career as a Care Assistant. For the past 6 years, I’ve held management positions within the private healthcare sector, and I am delighted to now be a part of Barchester, one of the leading providers in this sector.


I’m passionate about ensuring the highest level of compassionate, person-centred care for our residents. I’m excited to be a part of this wonderful team, working together to continuously raise the bar and provide the best possible care for those we serve.


One of the things I value most is creating a home that feels like a community—a place where residents, families, staff, and friends come together to live fulfilling, positive lives. It’s so important to me that everyone who walks through our doors feels supported and empowered.


Worplesdon View has already established a fantastic reputation, and I’m excited to be part of a team that is so dedicated and committed to maintaining that high standard. Our staff are passionate, experienced, and truly make this home a special place. I’m honoured to lead this incredible team as we continue to deliver outstanding care.

Zlatka

Zlatka Zaprynova

Job Title: Deputy Manager

Joined: 2004

Zlatka or Zee has been at Worplesdon View since 2004, started as a registered nurse and worked her way up to become Deputy Manager. Qualified nurse since 1998, very passionate about her work and dedicated to the residents, team and relatives.


Outside of work, Zee likes spending time with her family, friends, and of course her little dog; she enjoys reading and listening to music.

Tanya

Tanya Hristova

Job Title: Unit Manager

Joined: 2017

My name is Tanya. I am a qualified nurse and have been at Worplesdon View since 2017. I am very passionate bout what I do and it gives me great pleasure to see residents enjoying their life at Worplesdon View. As the Unit Manager, I always ensure that every resident is safe, that they have been treated with respect, kindness and above all, they've been heard.


Outside work, I like spending time with my family and friends.

Tjotjo (Paul)

Tjotjo (Paul) Pheleu

Job Title: Unit Manager

Paul is part of the glue that keeps Worplesdon View together, his wealth of knowledge astounds us every day and his dedicated care to his residents is to be admired.


Paul's calm and competent demeanour makes him a perfect Unit Manager, we know we can always rely on him.

Raju

Raju Ahmed

Job Title: Activities Coordinator

Joined: 2022

Raz is a passionate and dynamic Activities Coordinator. With his background in persona training and customer service, he brings the energy and motivation to our home as well as creating and managing engaging programs for diverse residents with innovative activities that promote physical, emotional and social well-being.

Mark

Mark Silcock

Job Title: Head of Maintance

Joined: 2017

My name is Mark and I bring my skills as a school caretaker to Worplesdon View with me. I am the Maintenance Manager and I am responsible for the upkeep and safety of the building.


What I enjoy most about this role is helping residents settle into their rooms and personalising them. When possible, I like to help out the activities team and join in with the residents.

Stephen

Stephen Oakley

Job Title: Head Chef

Joined: 2021

With 20 years’ experience as Head Chef and 31 years in the catering industry, Steve brings quality and consistency to Worplesdon View. Having always been passionate about food since he was a boy, working in his local chip shop and cooking at home, Steve decided to become a professional chef. He completed his City & Guild’s qualifications at the same time as working for Forte Crest Hotels picking up some amazing skills along the way. Steve proceeded to work at a number of restaurants, golf clubs, private schools, wedding venues, conference and training venues to gain experience in every area of the catering profession. After several years, he decided to set himself a new challenge to hone his pastry skills with an NVQ Level 3 Professional Cookery - Patisserie. After being made redundant Steve wanted to give something back to the elderly so he decided to look at Barchester Care Homes, specifically Worplesdon View, by using his skills, knowledge and talent to help give the residents something to look forward to each and every day. Steve wants to make sure the residents are supported through a healthy range of options, while taking their preferences and opinions into account so they can enjoy their food experience during this latter part of their life.

Catalin

Catalin Gherghel

Job Title: Second Chef

Catalin is an indispensable member of our team, his creativity in the kitchen means our residents can always be sure of a tasty and nutritious meal, and his birthday cakes are very popular too!

Rajesh

Rajesh Gurung

Job Title: Second Chef

Rajesh is an accomplished chef, who runs the kitchen with precision and pride. His close attention to detail means no resident is ever overlooked. It's people like Rajesh that give Worplesdon View its strong foundation, allowing us to flourish in the care we give.

Donna

Donna Graves

Job Title: Head Housekeeper

Joined: 2021

I joined last year and have just been promoted. My main priority is to make sure all residents are living in a clean, tidy and safe environment. I enjoy getting to know the residents and always spend time chatting where possible while completing my daily tasks.

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