Barchester Cheshire Grange Care Home

We visit all residents that are happy to see us, and George is a big hit with the staff who love a cuddle too. I love to see a big smile on everyone's face when they get to cuddle my dog George. George loves everyone at Cheshire Grange ( and getting treats at reception, and the odd bit of toast is especially nice)!!

My mum was resident at Cheshire Grange until she sadley passed away very recently in the 14 months she was there all staff looked after her amazingly. We found dawn and all her staff to go above and behond. everyone was so kind friendly polite and most of all very proffesional in there roles. As mum approahed end of life we could not of asked for better care for her she was treated with dignity and respect we was kept up to date with mums condition all the time and everything was explained to us. staff cared about us as well and how we was coping etc. Staff really do care about the residents and we could see that each and every one of them are very passioate about the work they do and we couldnt have wished for a better place or people for mum to have spent her last days with. We will never forget the wonderful dedicated staff at Cheshire Grange for all they have done and would like to say a very big thank you to you all

All staff are excellent helpful and nothing is too much trouble. Our mum is looked after very well indeed and we feel safe in the knowledge all her needs are met.

As a family we cannot express how truly wonderful the management and staff are at the home. Our mum is cared for with kindness & dignity. Nothing is ever too much trouble. We know our mum is safe and happy in a homely and caring environment. Heartfelt gratitude to everyone.

The facilities and rooms are good quality and very clean, and the food is excellent and plentiful and there is always choice. We are delighted and reassured Mum is receiving such good care.

Mum receives excellent care here at the Cheshire Grange. The carers are attentive and kind. There is super nursing care on hand when required. There is a lovely atmosphere in the home with the entertainment staff bringing the residents together with fun and friendliness. The home is always clean and fresh.

The home itself is always very clean and tidy.

My mum spent the last few months of her life in here. She was happier here than she had been for a long time. She was well looked after and cared for by all the fantastic nurses and staff. It was a great relief for my family to see her enjoying the last few months of her life.. I would like to thank all the staff nurses and everybody else for taking such good care of my mum.

My Nan is cared for excellently in every way. We could not ask for a better service. Staff are lovely, there's always someone there to help, and getting in contact over the phone if something is wrong.

My mum is nursing resident with dementia she dosnt get out of bed. She is well cared for in evey aspect of her care. The staff are lovely and so caring. Any issues they call you straight away. We also feel at ease when we are at home knowing she is fine .

She's is very well looked after from friend staff from day interaction at meal times to bathing. Staff are really friendly with the family from the lady at the sign in desk to the nurses looking after the residents and my nan clearly loves being in the care home. I really cannot rate this care home enough.

The staff are second to none. Always kind, helpful, understanding and endlessly patient. When entering the nursing home it is clean and fragrant but sometimes there is an odour in the corridors and I think a room spray in the corridors may be a help. My mother is self-funding and it's frighteningly expensive.

Extremely high standards, excellent communications. The first thing I noticed was how clean it was, it actually smelled clean when I entered, always a good sign. My mother was treated with the highest regard and greatest of care. I have nothing to report. A great place to place a loved one.

The manager manages the home very professionally. The head of nursing and the whole team across the services were amazing and everyone showed great compassion. We were worried about choosing the right home and this one shone out above all others. Many of the residents' relatives feel the same way as all of the staff are friendly, caring and nothing is too much trouble.

My mum came to Cheshire Grange having spent eight weeks in hospital. Mum never mentions going home as this is her home. She is comfortable and content. The design of the building is superb, with easy access doors, a welcoming area in the cafe, wide corridors, a relaxing lounge and a garden to reflect upon your visit. The staff here are truly amazing, friendly, compassionate and joyful. Mum is exceptionally well cared for, with attention to her every need. I always look forward to visiting my mum, and whatever the future brings, I feel totally supported.

Excellent throughout, although more care/training is required concerning recharging and use of hearing aids. Two have been "lost" over the last 9 months or so and at £1800.00 each this is no small consideration.

My sister has been in the brilliant care of the staff at Cheshire Grange for approximately six years. She has a neurological condition and has difficulty communicating with her carers and the medical staff. Despite this, the staff have been superb in ensuring that she enjoys the best possible care and that her needs are constantly monitored, assessed and immediately dealt with. I cannot praise the staff too highly and the facilities are second to none. A massive thank you to the manager and all her brilliant staff at Cheshire Grange.

My dad changed homes after being in another home and neglected. He ended up in hospital for 3.5 weeks. I went to look at Cheshire Grange and before viewing upstairs I knew this home was the most amazing home for Dad. The staff are just family all working so closely together for the best care for each and every resident. Unfortunately, Dad passed away after 10 days. The care, love, empathy and total dedication of every member of the staff were truly amazing. We cannot praise everyone enough for all they have done. Thank you will never be enough.

The decision to transfer a loved one to the care of others is very difficult but it was the right one as I was able to spend more quality time with Dad in his last months.

Where do I begin and how do I ever thank you for making the decision to take Mum into your care at Cheshire Grange? As you know, since her head injury she had terrible experiences and never settled and seemed to constantly be in mental and physical pain. It was very traumatic at times for me to watch. When she came out of Warrington Hospital into the warmth of Cheshire Grange and the brilliant, brilliant nurses, carers, housekeepers, chefs and the lovely lady on reception (I hope I haven't missed anybody!) I knew that Mum was in safe, caring hands. To one member of staff, in particular, I will never ever forget your face, voice, hugs and kindness. You were my rock I could turn to. Without your reassurance and keeping me updated, I would be a far sadder person than I am today. The comfort we have is that Mum passed away in the most beautiful, calm, professional caring home. Thank you to everybody at Cheshire Grange, you are family to us.