Barchester Cheshire Grange Care Home

The moment I walked into Cheshire Grange, I knew this was the care home for my dad. It had everything. Sympathetic supportive staff, excellent dedicated carers and a calm and peaceful warmth radiating from the place. It was the right choice.

I love the fact that there are no set visiting hours - it makes the place feel like a real home from home.

Staff friendly, give 100% to residents. Always go the extra mile. Residents smart, look well cared for, food is excellent and a good choice. Residents encouraged to participate in activities, however sometimes report they are bored. Bedroom smelling strongly of urine at times despite air fresheners and carpet cleaned.

It would be nice if the minibus could be used more for trips out, especially for the upstairs residents.

Our aunt was admitted to Cheshire Grange in March when her care needs increased beyond residential care. Sadly she died within 9 weeks of her admission but the care she received was exemplary. The home and staff treated her and ourselves with compassion and dignity, particularly at end of her life. I would recommend Cheshire Grange as a resident and family focussed care home.

The first time I stayed for 2 months when I broke both arms and I liked the place and everybody was friendly and very helpful. So when I needed help again, my family booked me in again for 2 weeks only. And again, it was very nice, and I could have my dog visit and she just loved the land around the home, and everybody loved her. And if we need, we will both come back again.

My mother was very happy with her stay at Cheshire Grange. This is the second time she has stayed there and both occasions were very good and my mother was happy. Staff were great from the initial phone call during her stay and on her checking out.

More like a hotel with nurses!

From the management team to all the staff, everyone is approachable, helpful, understanding and caring not only to the resident but to friends and family. I don't know how I would have managed without the help and support of Cheshire Grange. I understand how difficult it is to look after so many individuals with so many differing needs, but, Cheshire Grange you do an outstanding job of looking after all your residents. Thank You.

She was reluctant to leave but we know now that we have no worried should she have to go back in again for the short or long term.

This home cares with a capital C, I only wish I had found it sooner for Mum, but I am very glad I did find it. My Mum went from being fed and unclean in her old home to feeding herself and being treated with dignity in The Barchester Grange. We would definitely recommend it.

The nurses and carers I have got to know are extremely patient and caring.

My mother was so well cared for. My mum enjoyed all the activities. The home is immaculate. From the management to the staff they supported us as a family to deal with my mum's illness. My mum was truly loved and cared for in her time there. The food was always fresh and very good choices. Lovely home baked cakes available for visitors.

All staff are excellent. Can't do enough for you and residents. Lovely café area and outdoor area to go with family. Father has been in hospital for 10 months and has really come out of himself in here. He says the food is amazing!!! And it does look lovely.

In an extremely difficult environment in which to provide continual assistance with daily living, I found the above able to offer a very comprehensive level of care. Without any signs of incompetence, I was able to engage on a personal level with staff across the care service spectrum relieving me from the overwhelming responsibilities and trails involved in both the routine and the unpredictabilities brought about by illness and old age making a bleak situation seem bearable.

My father deserved the best as he came towards the end of his life and this home gave him the best care possible. His own room was comfortably furnished and afforded him his own independence which he so desired. Meals were of a high quality and the staff looked after him with such kindness and dedication to their job. He always enjoyed the lovely gardens to sit in also. It was always a treat for us to visit him too as we were always met with such warmth and hospitality. Towards the end, as his requirements were for extra nursing, we were overwhelmed by the kindness, care, and dignity shown to him by the nursing staff here. I thoroughly recommend this home to anyone who has fears of placing their nearest and dearest in a care home.

My grandmother has lived at Cheshire Grange since October last year and she is so happy and well cared for. The staff are friendly and attentive, the food is excellent and the care is wonderful. We are all very happy.

I am a family friend of two residents who I visit three times a week and I must state what a fantastic place it is. The staff are pleasant very friendly especially one lady what a lovely person she is, I have a very good judge at people and she is so real, no put ons at all. The food is great and a good choice and I wish when it comes around I could stay! We get pots of tea and even sometimes great cake. The staff need to be recommended to a high standard for what they do and lovely manner.

I needed a care home for a week-long respite period for my mother-in-law who was recovering from a serious operation. I researched a lot of care homes before selecting Cheshire Grange. I had left it very late to book and worried that I had left it too late. However the office staff assured me that they had a place and that there was plenty of time to organise the stay. My mother-in-law has a lot of food intolerances which makes cooking for her quite difficult but the chef at Cheshire Grange was exceptional in providing food which, even though not on the daily menu, he/she was happy to prepare separately. A member of staff even told me that he/she had enjoyed the challenge! My mother-in-law does not socialise easily but she told me that she had enjoyed the events put on by the home. My mother-in-law was very happy with her stay and said it was more like a hotel than a care home. All the staff who I met were lovely, kind and could not do enough to ensure that my mother-in-law was well cared for. I would absolutely recommend this care home.

I am writing this review about Cheshire grange and there are not enough words to explain the extremely outstanding service that my mum together with myself and other family members received from each and every member of the staff. My mum moved there to end her life and unfortunately was only a resident for less than a week but within that time every member of staff always had time for us no matter what they were doing nothing was to much trouble, courteous, polite, helpful, understanding, empathise. If anyone is looking for a care home for there relative, then look no further.