Allingham House Care Centre

Very good home. Clean, kind staff who are approachable. Taking good care of the residents.

Generally pleased with the standard of care from professionals and care workers and cleaners. There are some minor issues that are resolved quickly. My husband has settled well and appears happy and content. Good environment with a conservatory and a good garden.

Friendly staff. Good atmosphere. Very clean.

A very clean, if a little sterile, modern nursing and care home. As always the individual care varies with different staff members but is generally at a very high standard. Seem well motivated and there are obvious signs of of continuous training. only occasional use of agency staff. Communication between staff is occasionally poor.

Since my mum has moved to Allingham House Care Centre she has been very happy and well looked after. She has made lots of new friends and enjoys getting involved in the weekly activities.

I have been visiting this residency for almost 9 years weekly except when there were no visitors due to covid. I've been greeted in a warm, welcoming manner by all members of staff, and whenever any concern regarding my mother I've been informed and kept updated. Thank you to all the staff for all their love, care and devotion.

All of the staff are very friendly and my mother seems happy with the care. Staff are so friendly and really helpful.

Everyone was always very kind to me while I was here and looked after me very well. I was sorry to leave but wanted to be in a care home nearer where I used to live.

The staff are brilliant and show a high level of care to all the residents. The home is always lovely and clean and the staff welcomes friends and family as if they were residents.

My mum has been here for over 4 years, the staff have become like family to us. From activities to housekeeping from hospitality to nursing admin. The care and compassion cannot be bettered from all departments. My admiration for them has only grown over the last year of the pandemic when they have gone above and beyond. Thank you for caring so brilliantly for my mum.

All staff are friendly. Clean environment. Medication given and plenty of food provided. Contact with family encouraged. Allowed to go out for fresh air given the restrictions lifted with regards to covid. Thank you to all the staff for keeping my relative safe and healthy.

My mother has been a resident at Allingham House for 7-years. It has been an interesting journey for her, and us, as a family. Challenges have been many, but all made infinitely more east to cope with because of the due care and attention of the staff at Allingham House. I consider you her family and friends. The ambience and daily interaction keep Mum thriving. For this, we are truly grateful, thank you.

The care my dad is getting is fantastic, and the staff are so caring and lovely. Couldn't wish for a better place for him to be.

My mum entered the care home in March. I have found the staff very kind and caring and they have really looked after my mum. The entertainment staff are very friendly and have a full programme of activities every day which my mum really enjoys. I have been able to Skype with my mum regularly during lockdown and this has really helped to see how Mum is getting on. I have been kept updated about my mum’s condition whenever there have been any problems. I find the staff extremely friendly and helpful.

Overall I am pleased with the care and service given to my brother and in trying to adapt care to his needs. I just wish there was a bit more feedback about him especially as I have not been able to visit and I am always reluctant to phone as I feel I am taking up valuable time of the staff.

Our experience has been positive. My mum is quite new to Allingham and it is early days but she looks clean and well cared for. The staff have had to work extra hard during the pandemic but have made us feel welcome and helped us to settle my mum in as much as is possible at present.

The home is much improved since the appointment of the new manager approximately 6 months ago. New permanent staff have been recruited and there are now very few agency staff. The food continues to be of a high standard - always hot with a varied menu. The home is always clean and well presented. Since the home locked down carers, nurses and activity staff have been outstanding. Every effort has been made to maintain contact between residents and families in these difficult circumstances. The manager and senior staff are approachable and keen to address any issues arising.

Dad received the best care Allingham House could give. I have come to see the staff as a family - they care for the residents, have patience and respect for each and every one. Activities staff are creative, kitchen staff and dining staff at such a level that Dad thought he was living in a hotel. The laundry service is highly professional, even though things still get lost. The day and night staff work long shifts, but they still approach the residents with a smile and respect. No words can describe the professionality of the nurses. The home smells of "clean". Good luck to the new manager!

Overall Allingham is improving with more staff around and music activities (which all the residents seem to enjoy the most), becoming more frequent. Mum has had a few unexplained falls, which is concerning and I also find her looking a bit dishevelled as if the first thing found in her wardrobe is what is put on - not coordinated or thought about.

My husband is very well looked after.