Bowbridge Court

My family and I had a nice visit with my great aunt. We were able to go to a private space to talk with her and a member of the staff brought us tea and biscuits. Everyone we spoke with at the home was friendly and genuinely cared about the residents.

My friend is happy, clean and well dressed, with clean clothes. The staff are always pleasant and cheerful and always on hand. The home is spotless.

My mother has been at Bowbridge Court for almost three years and as her health and ability to move herself has deteriorated, the overall care form the staff has been very good. Special equipment has been provided when needed and every consideration has been given to try and make her as comfortable as possible. In difficult and distressing situation, mum has been treated with dignity and compassion. As a relative visiting the home, I am always made most welcome and the management have been very supportive.

After a spell in hospital the staff and care can not do more to help my mum who is now bed ridden with all the associated problems.

I have no qualms about the care that my mother has received over the last couple of years at Bowbridge Court. There is always a pleasant atmosphere and the room is clean and fresh. It matters that there is no smell - unlike other homes in my experience. The management and staff are being very supportive in what is proving to be a very difficult situation for all concerned.

My 97 year old father has been in Bowbridge Court since the end of January and sadly passed away but the last few weeks of his life were made so comfortable by all the staff. I was kept so well informed of every situation and I know that everyone involved with his care gave him so much love and attention way beyond their remit. I can't thank them all enough for their consideration and care and for allowing my dad the dignity and compassion which each and everyone gave him. Thank you.

I visited my friend many times between last summer until April 2016. I found the home to be welcoming, clean and very well equipped and the staff are very friendly caring and helpful and working with the patients over and beyond the call of duty.

The carers and the care are excellent but more staff are needed, staff work very hard and are very kind, activities are very poor residents are bored. Overall the care is excellent, carers great, would I stop there myself?

The care is very good and the carers are excellent but they are run off their feet at certain times of the day. There could be more staff. Staff are very welcoming and helpful. We have put "satisfactory" for the activities as we feel there could be more things to do. Also communication of activities could be better as my mother has sometimes missed activities because we haven't been told about them. Overall we are very pleased with her care. The above are small points and we would recommend the care home.

This is a Carehome that is managed and run by those who really care for their residents, and my sincere thanks go to all of them.

I have every confidence that the staff and management at Bowbridge Court, care for my mother to a high standard and I would not hesitate to recommend to others.

We are very happy with the care given to mum. The manager give us a warm welcome whenever we go in. All the staff from front desk to carers and cleaners are all lovely friendly people.

My mother who was visiting from Germany, sought an emergency admission into Bowbridge Court after a far from satisfactory two nights in the first care home we'd arranged for her to stay in. One lady was incredibly helpful and bent over backwards to accommodate her. Bowbridge Court admitted my mum that same evening and the staff were friendly, attentive and extremely welcoming. My mum felt secure and relaxed after her previous bad experience and thoroughly enjoyed her stay with them. She will come again! :)

The staff accommodated me at a moments notice and were exceptionally welcoming and friendly. They have also made my family and friends very welcome and it has been possible for them to have drink and food with me which we really appropriate. I had one unfortunate incident around my medication but I was very impressed by the way it was sorted out.

I have been extremely impressed with the exceptionally friendly, welcoming and accommodating staff. The facilities are also good and it is a pleasant environment that also accommodates visitors very well. The staff respond very warmly to everyone caring and interested. Nothing has been too much trouble for them and despite a misunderstanding regarding medication which was sorted out very satisfactorily, it has been a very positive experience. We are also very grateful for providing respite care at a moments notice following what was initially intended to be a visit!

Very pleasant atmosphere, staff welcoming. Everywhere clean and fresh, nice seating areas where residents can chat to visitors comfortably. It is also great that residents can offer visitors a cup of tea. I remember my aunt being upset that she couldn't do this in her care home(not this one!) some years ago. Little things like this mean a lot and contribute to it feeling more like your own home.

You are really happy and satisfied mum moved here, the care and attention she gets is outstanding.

Very clean, attended resident promptly and spoke to them kindly. The whole place was like a hotel and very secured. The thing I liked about it there was no smell, which I felt is good for visitors.

Bowbridge Court has been excellent and very supportive to us as a family during the difficult times we have had. It has been a great relief to the family to know that she has been well looked after and we could not have been made more welcome at any time. We are likely nearing the end of our association with Bowbridge Court I take this opportunity to thank everyone for their care and consideration.

Staff are excellent, they genuinely care about the residents, not just because it's their job. Always welcoming and kind. This is the kind of attitude towards my nan that money cannot buy. Real genuine kindness. Bowbridge is always clean and the food is good. Good service, good place. Couldn't recommend it higher. Very thankful for everything they have done for my nan.