Bowbridge Court

Bowbridge Road, Newark-on-Trent NG24 4DF
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9.7 121 Reviews
  • Bowbridge Court, Newark-on-Trent
Bowbridge Court care home in Newark, Nottinghamshire offers a friendly, welcoming home for people seeking care and support.   

The care home has 54 bedrooms with ensuite shower facilities.

Highly trained teams ensure quality care is received by all residents at all times.

Conveniently located less than a mile from Newark town centre, the care home serves surrounding areas including Balderton, Farndon and Hawton.

Bowbridge Court welcomes new residents for short term and permanent placements and on an all inclusive fee basis.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1220
  • Self-Funded Residential Dementia Care: from £1220
  • RESPITE Self-Funded Residential Care: from £1220
  • RESPITE Self-Funded Residential Dementia Care: from £1220

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Bowbridge Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Debbie Cook (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (54)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bowbridge Court is pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. Bowbridge Court pride itself on having an open-door policy.

Parking

  • Bowbridge Court has plenty of onsite parking for visitors.

Bowbridge Court Reviews (121)

Total of 121, showing 81-100
9.7

Bowbridge Court has a Review Score of 9.7 (9.722) out of 10, based on 26 reviews in the last 2 years. Over all time Bowbridge Court has 121 reviews.

Overall Experience

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Date Published

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Review from Barbara G (Daughter of Resident) published on 7 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bowbridge Court always cared for my mum with great compassion and respect in regards to her dementia and Parkinson's disease. She was happy at Bowbridge Court and always sat with another resident and they formed a great friendship. The staff at Bowbridge Court are a caring bunch and do their job in
an effective and professional manner. The management at Bowbridge Court is a little bit hit and miss, the turnover is horrendous. The only constant and brilliant manager was brought in as a troubleshooter and was fantastic, always working hard and being very hands on with residents, families, carers and staff. But alas, she was sent somewhere else - great tragedy! Also, the promised flowers at Mum's funeral failed to materialise which was disappointing.

Reply from Helen Chermside, Customer Service Executive at Bowbridge Court

Thank you for taking the time to review Bowbridge Court. We are pleased to hear that your mother was happy in our home and thank you for your kind comments about our care staff. Ideal Carehomes appreciates all feedback about our homes and have been in contact with our team at Bowbridge Court regarding your concerns. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from John H (Son-in-law of Resident) published on 12 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is staffed with really kind and caring people. They are always cheerful and ready to help answer questions and explain the situation even when busy. (They do seem a bit short staffed at times) The building is always clean and sweet smelling. During this hot sunny period, a cool air system
would be useful but I guess rather expensive for infrequent use. Very impressed that a special bed was provided for mum-in-law as soon as she needed one. Even the food looks and smells really appetising- the ladies here are thriving on it! Many thanks for all your help.

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Review from Peter A (Brother-in-law of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Spotless home. Gardens safe and well kept. Staff always friendly and caring for older folk. Food good though teas a bit monotonous. This home is a miracle answer to our problem of caring for Alzheimer's. The staff are really caring towards visitors - super welcome, tea or coffee. Wish we could afford
a home like this in South Africa.

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Review from Barbara A (Sister-in-law of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has been very good to visit my sister-in-law and see the good care she is receiving. A beautiful home with people (these I have met) who really care and have patience and a lovely manner in dealing with patients. I am only visiting for a few weeks whilst on holiday from overseas, so my experience
is only brief. Some of my ticks may not be in the boxes I would have ticked had my experience been over a longer period. But I have been very impressed on the whole that my sister-in-law is receiving good care where she is. Maybe more attention could be paid to her clothing, her trousers have been falling round her ankles as she has lost weight. I don't know whose responsibility that is though. Thank you for all you are doing to help my brother and his wife at this time. God bless you.

Reply from Helen Chermside, Customer Service Executive at Bowbridge Court

Thank you for taking the time to review Bowbridge Court and for your kind comments about our staff and the care your Sister-in-law receives. We have been in touch with our Home Manager to discuss the point you raised. The team at Bowbridge Court will contact your brother directly about this. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from Roberta K (Niece of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had 2 great visits on 2 days. We were given tea and cakes. We were able to use a quiet area for 5 of us to visit. The staff were very friendly and helpful.

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Review from Joseph K (Relative of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind providers, very attentive, facilities clean and welcoming.

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Review from Laura F (Great-Niece of Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I had a nice visit with my great aunt. We were able to go to a private space to talk with her and a member of the staff brought us tea and biscuits. Everyone we spoke with at the home was friendly and genuinely cared about the residents.

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Review from Rosemary K (Friend of Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is happy, clean and well dressed, with clean clothes. The staff are always pleasant and cheerful and always on hand. The home is spotless.

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Review from Gillian C (Daughter of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Bowbridge Court for almost three years and as her health and ability to move herself has deteriorated, the overall care form the staff has been very good. Special equipment has been provided when needed and every consideration has been given to try and make her as comfortable as
possible. In difficult and distressing situation, mum has been treated with dignity and compassion. As a relative visiting the home, I am always made most welcome and the management have been very supportive.

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Review from A D (Daughter of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a spell in hospital the staff and care can not do more to help my mum who is now bed ridden with all the associated problems.

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Review from Hilary H (Daughter of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no qualms about the care that my mother has received over the last couple of years at Bowbridge Court. There is always a pleasant atmosphere and the room is clean and fresh. It matters that there is no smell - unlike other homes in my experience. The management and staff are being very supportive
in what is proving to be a very difficult situation for all concerned.

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Review from Jan F (Daughter of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97 year old father has been in Bowbridge Court since the end of January and sadly passed away but the last few weeks of his life were made so comfortable by all the staff. I was kept so well informed of every situation and I know that everyone involved with his care gave him so much love and attention
way beyond their remit. I can't thank them all enough for their consideration and care and for allowing my dad the dignity and compassion which each and everyone gave him. Thank you.

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Review from John S (Friend of Resident) published on 29 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend many times between last summer until April 2016. I found the home to be welcoming, clean and very well equipped and the staff are very friendly caring and helpful and working with the patients over and beyond the call of duty.

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Review from Michael T (Son-in-law of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers and the care are excellent but more staff are needed, staff work very hard and are very kind, activities are very poor residents are bored. Overall the care is excellent, carers great, would I stop there myself?

Reply from Helen Chermside, Customer Service Executive at Bowbridge Court

Thank you for taking the time to review Bowbridge Court. We are pleased to learn that you are happy with the home and care provided. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager regarding the points you have raised. She will discuss this directly with you when you next visit the home. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from Kathleen T (Daughter of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is very good and the carers are excellent but they are run off their feet at certain times of the day. There could be more staff. Staff are very welcoming and helpful. We have put "satisfactory" for the activities as we feel there could be more things to do. Also communication of activities
could be better as my mother has sometimes missed activities because we haven't been told about them. Overall we are very pleased with her care. The above are small points and we would recommend the care home.

Reply from Helen Chermside, Customer Service Executive at Bowbridge Court

Thank you for taking the time to review Bowbridge Court. We are pleased to learn that you are happy with the home and care provided. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager regarding the points you have raised. She will discuss this directly with you when you next visit the home. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

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Review from Peter F (Son-in-law of Resident) published on 25 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second review that I have placed for this Carehome, simply because my previous review was for when a 97 year old man was resident there, but he sadly has now passed away. My reason for now writing this review, is to say that the staff here, from the Management to the Auxilaries are some
of the most caring and professional that I have ever come across.
My wife and I were kept fully informed of his condition health wise, and right to the very end, his carers kept him immaculate, even down to applying aftershave once he had been shaved. His room was kept very clean and always had a delightful smell to it, so unlike many other carehomes.
Staff at Bowbridge Court were simply superb, and I am very aware that some of them stayed beyond their allocated work time, just to see that he was comfortable and in no pain.
This is a Carehome that is managed and run by those who really care for their residents, and my sincere thanks go to all of them.

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Review from L B (Daughter of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a full time carer for my mother for five years. Sadly her care needs became too great for me to manage at home. It was not easy for me to give the responsibility for her care to others. However, I believe mum and I to be fortunate, she is now a resident at Bowbridge Court, Newark.
I have
every confidence that the staff and management at Bowbridge Court, care for my mother to a high standard and I would not hesitate to recommend to others.

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Review from Beryl C (Daughter of Resident) published on 12 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care given to mum. The manager give us a warm welcome whenever we go in. All the staff from front desk to carers and cleaners are all lovely friendly people.

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Review from J H (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who was visiting from Germany, sought an emergency admission into Bowbridge Court after a far from satisfactory two nights in the first care home we'd arranged for her to stay in. One lady was incredibly helpful and bent over backwards to accommodate her. Bowbridge Court admitted my mum that
same evening and the staff were friendly, attentive and extremely welcoming. My mum felt secure and relaxed after her previous bad experience and thoroughly enjoyed her stay with them. She will come again! :)

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Review from Ann (Resident) assisted by family/friend published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff accommodated me at a moments notice and were exceptionally welcoming and friendly. They have also made my family and friends very welcome and it has been possible for them to have drink and food with me which we really appropriate. I had one unfortunate incident around my medication but I
was very impressed by the way it was sorted out.

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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Bowbridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Bowbridge Court is calculated as follows: ( (229 Excellents x 5) + (70 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 306 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bowbridge Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (7)

Meet the Team (3)

Debbie

Debbie Cook

Job Title: Home Manager

Joined: 2023

Debbie is the Home Manager at Bowbridge Court

Margaret

Margaret Lowth

Job Title: Activities Co-Ordinator

Joined: 2018

Margaret is Activities Co-Ordinator at Bowbridge Court

No image found

Anastasia Arundell

Job Title: Deputy Manager

Anastasia is the Deputy Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowbridge Court to verify any information. View our terms and conditions. Bowbridge Court has an Enhanced Service - more info.