Bowbridge Court

Bowbridge Road, Newark-on-Trent NG24 4DF
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9.7 129 Reviews
  • Bowbridge Court, Newark-on-Trent
Bowbridge Court care home in Newark, Nottinghamshire offers a friendly, welcoming home for people seeking care and support.   

The care home has 54 bedrooms with ensuite shower facilities.

Highly trained teams ensure quality care is received by all residents at all times.

Conveniently located less than a mile from Newark town centre, the care home serves surrounding areas including Balderton, Farndon and Hawton.

Bowbridge Court welcomes new residents for short term and permanent placements and on an all inclusive fee basis.
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Care Provided by Bowbridge Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1299
  • Self-Funded Residential Dementia Care: from £1299
  • RESPITE Self-Funded Residential Care: from £1299
  • RESPITE Self-Funded Residential Dementia Care: from £1299

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Bowbridge Court to find out the exact price for your requirements.

Contact Bowbridge Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bowbridge Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Debbie Cook (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (54)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bowbridge Court is pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. Bowbridge Court pride itself on having an open-door policy.

Parking

  • Bowbridge Court has plenty of onsite parking for visitors.

Bowbridge Court Reviews (129)

9.7

Bowbridge Court has a Review Score of 9.7 (9.749) out of 10, based on 30 reviews in the last 2 years.
Over all time Bowbridge Court has 129 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bowbridge Court
  • 46
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Total of 129, showing 41-60
Review from Ian S (Son of Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely, clean and spacious home with very friendly and amiable staff who are all happy to help. The food was good and varied with the menu changing every week. On the downside to my father's two-week stay, was the lift was out of order for ten days of this, so my mother was unable to visit as my father
was on the second floor.
Reply from Terri Kidd, PR Executive at Bowbridge CourtThank you for leaving these kind words for our care team at Bowbridge Court. We’re extremely proud of our care team at the home and all they do for our residents. We’re so sorry that your mum was unable to visit due to the lift being out of order, but please be assured that our maintenance team do all they can to keep our homes’ facilities in working order. We’ll be sure to pass your review on to the team.
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Review from Lianne A (Daughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had to go into respite at very short notice twice. Right from the start, the office staff were so understanding and supportive - they could not have done more to help us (one, in particular, having a lot of patience with my constant questions, phone calls and emails). The second time they were
on lockdown, and they arranged for Dad to go to another of their homes (which was also very good) and then they transferred him back as soon as possible. We couldn't spend much time with Dad due to restrictions in place; however, the food seemed to be very good, and the staff were friendly and caring. My only slight criticism would be that I got the impression the staff at the weekend were a bit stretched, the one lady I saw appeared very busy, and when I picked Dad up on Monday, he looked a little dishevelled (needed a wash and shave etc). Saying that, should it ever be required on a full-time basis, I definitely would want Dad to go back to Bowbridge Court without a doubt.
Reply from Terri Kidd, PR Executive at Bowbridge CourtThank you for your review. We really appreciate you taking the time to leave such great feedback for Bowbridge Court. Our care team go above and beyond to make our residents’ transition into care stress-free, so we’re glad to know that you and your dad felt supported during this time.
Please be assured that our staffing levels are based on the needs of our residents and generally run above the required allocation. The Home Manager at Bowbridge Court would be more than happy to discuss this with you further, so please do not hesitate to contact her.
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Review from Susan K (Daughter of Resident) published on 28 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a very good relationship with all the care home staff who I have got to know over a number of years. They look after my mum and do their best for her in every way. Any worries I have had over the years have been quickly dealt with and I have been happy with their response.
Reply from Rebekah Steward, Customer Care Team at Bowbridge CourtThank you for taking the time to review Bowbridge Court and for your kind words. It is lovely to hear your mum is receiving the care and support she needs at Bowbridge Court. We are extremely proud of our staff and their continued dedication. I will be sure to pass on your comments to the team.
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Review from S T (Daughter-in-law of Resident) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and compassionate staff. It was evident the staff has spent time listening and talking to my mother in law. They appreciated the sense of humour and made her feel special. Our mother in law was comfortable and her needs were met very well. The staff were vigilant to her needs. Family members
were made welcome by the staff and we felt that nothing we asked for would be too much trouble. Thank you to everyone.
Reply from Rebekah Steward, Customer Care Team at Bowbridge CourtThank you so much for your lovely review about our home and the Bowbridge Court Team. It is great to hear how attentive the staff have been and how they spent time getting to know your mother in law's individual needs. The staff team will be delighted to hear your kind words, which I shall be sure to pass along.
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Review from Peter C (Son of Resident) published on 28 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father arrived at Bowbridge Court in a very poor state of health and very low in spirits. The manager and staff have restored his health, dignity and zest for life and it has been a truly remarkable turnaround in his wellbeing. Their devotion in care and compassion is exemplary. Thank you to all.
Reply from Rebekah Steward, Customer Care Team at Bowbridge CourtThank you for sharing your experience of Bowbridge Court. It is great to hear you have seen an improvement in your father’s health and wellbeing since he joined us. We are very proud of our dedicated staff team at Bowbridge Court and I will be sure to pass on your kind words to the team.
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Review from C B (Daughter of Resident) published on 25 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I contacted Bowbridge for a brochure, I have felt part of the Bowbridge "family". Such care, concern and heartfelt attention for my dear mum (and me and my dad). I felt a connection with the manager, and one lady phoned me weekly to check on Mum prior to her assessment/arrival. The staff
go above and beyond our expectations. Heartfelt thanks to you all.
Reply from Rebekah Steward, Customer Care Team at Bowbridge CourtThank you for sharing your experience of Bowbridge Court. We understand that finding a home for a loved one can be a difficult process for all involved so it is wonderful to hear how attentive the staff at Bowbridge have been during this process. We are very proud of our dedicated staff team and I will be sure to pass on your kind words.
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Review from G S (Husband of Resident) published on 15 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First impressions are important and I found Bowbridge Court staff extremely welcoming and helpful. The most overriding impression was one of a very happy and friendly atmosphere which impressed all of our family. Everyone knew my first name extremely quickly from the individual care to cleaning to good
preparation and the handyman, all is excellent. I feel freely able to ring at any time, make comments, seek advice. I forgot to mention the receptionist - simply excellent.
Reply from Rebekah Steward, Customer Care Team at Bowbridge CourtThank you so much for taking the time to write such a lovely a review for Bowbridge Court. We are so pleased that you and your family were made to feel so welcome and we do pride ourselves in taking special care of the families as well as the residents as we appreciate how difficult it can be for all to adapt to such a big change. It is so nice to hear yourself and your wife have had such a positive experience with Bowbridge Court and I will certainly pass on your comments to the team.
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Review from M I (Daughter of Resident) published on 22 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was in Bowbridge Court. He was there for over seven years and was very happy. He thought he was in a hotel that's how content hewas. The carers were brilliant with him and he was very well liked. Good food and a loving environment we couldn't have asked for more.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review and for the lovely way you have described our home. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. I shall be sure to pass your comments regarding our home, care and staff on to the whole team.
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Review from C H (Daughter of Resident) published on 20 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today's visit to see my father was wonderful for both of us I think. It was the first time I had been inside the home as my father came to live here in January in lockdown. Although it was lovely to see him in the garden room each week since March and knew he was happy here, but seeing him at ease in
his room listening to him telling me about the room and the lovely helpful staff was so good. It has given me peace of mind and really believe my sister and I made the right decision in arranging for him to live here.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.
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Review from M C (Son of Resident) published on 8 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very helpful and caring, they look after the residents including mum very well.
Very polite to visitors. The care staff go above and beyond regarding and ensuring my mum and other residents have good quality care and a smile on their faces.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review and for the positive feedback. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.
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Review from R H (Daughter of Resident) published on 13 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Bowbridge Court Care Home for nearly two and a half years. She has received a high standard of care. As my mother's needs have changed over the course of the 2 years so has her care package which has been implemented by Bowbridge Court.
Thank you Bowbridge Court Care Home.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you so much for your review. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.
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Review from Pippa G (Daughter of Resident) published on 8 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for 2 years now. We are currently having to deal with some very challenging medical needs for my mum. The staff have all been so supportive in my mum's care and it has really helped up us all as a family during this difficult time. So a massive thank you to all the team at
Bowbridge Court.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review and for the lovely way you have described our home. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words, which I shall be sure to pass on.
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Review from Jayne G (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff doing an excellent job of keeping Mum safe through this pandemic, some going above and beyond. Requested food preferences not being met on more than one occasion, resulting in disappointment. Communication is an ongoing issue, messages not being passed on to Mum. Things not being done that
family request. When home last visited in March 2020, before the pandemic, all areas seemed clean and well presented. Quality of ongoing issue, sometimes cold by the time it is served - partly due to very cold plates. Have suggested home invest in a plate warmer. Great effort seems to have been made to keep the residents entertained, despite the difficulties of the pandemic.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review of Bowbridge Court, we really appreciate you sharing your experience with us. We are pleased to hear that your Mother is well and enjoying daily entertainment. Feedback is extremely important to us and we would like to assure you that our kitchen team use heaters to warm each plate before serving meals. We will ensure that your comments are passed to the home team however if there is anything further you would like to discuss please contact our friendly Home Manager, who would be more than happy to help.
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Review from Angus E (Son of Resident) published on 25 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 97-year-old mother recently went into care at Bowbridge Court. She had been living largely independently until then, with only a small amount of help from the family. She valued her independence hugely and was not greatly looking forward to care, despite realizing that she was finding things ever
more difficult. After two months at Bowbridge Court, she is positively blooming. By her own admission, it’s not home, but it’s the next best thing. She is being very well cared for and looks about five years younger. She has nothing but praise for all her carers and is flourishing in the home.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you so much for your review. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.
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Review from G L (Son of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although there have been challenging times one of the most impressive aspects of Bowbridge care home is the commitment and professionalism shown by the inhouse staff. These are characterised by the high level of care. The ability to relate appropriately to my mother who has high-level needs. The humour
and excellent teamwork.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review of and for the lovely way you have described our home. We pride ourselves in making a real difference in the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team
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Review from J F (Husband of Resident) published on 15 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bowbridge Court has been my wife's home for over five years as she gradually deteriorated because of Alzheimer's dementia. I cannot speak too highly of the tender loving care and friendly atmosphere that both she and I on regular visits received from the staff and facilities of this care home.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.
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Review from Valerie F (Daughter of Resident) published on 15 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Under present circumstances, I am well informed with facetime and outdoor visits. All mum's needs are catered for, food excellent, rooms excellent and her wellbeing and dignity are a priority. Staff always helpful and caring.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review of Bowbridge Court and for the comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.
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Review from Paul K (Son of Resident) published on 15 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Bowbridge Court for just over 12 months. The change in her has been remarkable, no longer depressed, talking about ending it and has put on weight, she looks like a different person. I was impressed when I first went to review Bowbridge and my impression has increased with every
passing month. My mother could not be in a better place for her health, sanity and wellbeing.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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Review from C S (Daughter of Resident) published on 27 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bowbridge Court have looked after my Mum extremely well over the period Mum has been in a resident there. Prior to the lockdown, there were always activities and trips she could get involved in and she repeatedly says how nice the staff is and how well looked after she is since the lockdown. I feel
that the staff are doing their best to do as much as they can under extremely difficult circumstances but are keeping their residents safe. I do feel however that the cost is excessive. We have looked at homes in the South where you would expect costs to be higher but those at Bowerbridge Court are higher.
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found at Bowbridge Court. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.
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Review from L L (Daughter of Resident) published on 27 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here since February 2019 after suffering a debilitating stroke. After a couple of months settling in we can see she is very happy and cheerful and all her needs are well cared for. This for us is also a great relief knowing she is content. The staff is extremely caring and approachable
and the atmosphere here is always very happy and relaxed but also professional. Mum always cuts into our conversation to wave to the carers; this says so much!
Reply from Rebecca Selkirk, PR Executive at Bowbridge CourtThank you so much for your review of Bowbridge Court. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.
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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Bowbridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.749 for Bowbridge Court is calculated as follows: ( (273 Excellents x 5) + (74 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 354 Ratings = 4.749
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bowbridge Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (3)

Debbie

Debbie Cook

Job Title: Home Manager Joined: 2023

Debbie is the Home Manager at Bowbridge Court

Margaret

Margaret Lowth

Job Title: Activities Co-Ordinator Joined: 2018

Margaret is Activities Co-Ordinator at Bowbridge Court

No image found

Anastasia Arundell

Job Title: Deputy Manager

Anastasia is the Deputy Manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowbridge Court to verify any information. View our terms and conditions. Bowbridge Court has an Enhanced Service - more info.