Bowbridge Court

Bowbridge Road, Newark-on-Trent NG24 4DF
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9.7 121 Reviews
  • Bowbridge Court, Newark-on-Trent
Bowbridge Court care home in Newark, Nottinghamshire offers a friendly, welcoming home for people seeking care and support.   

The care home has 54 bedrooms with ensuite shower facilities.

Highly trained teams ensure quality care is received by all residents at all times.

Conveniently located less than a mile from Newark town centre, the care home serves surrounding areas including Balderton, Farndon and Hawton.

Bowbridge Court welcomes new residents for short term and permanent placements and on an all inclusive fee basis.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1220
  • Self-Funded Residential Dementia Care: from £1220
  • RESPITE Self-Funded Residential Care: from £1220
  • RESPITE Self-Funded Residential Dementia Care: from £1220

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Bowbridge Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Debbie Cook (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (54)
  • Single Rooms with Ensuite Wet Room (54)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Bowbridge Court is pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. Bowbridge Court pride itself on having an open-door policy.

Parking

  • Bowbridge Court has plenty of onsite parking for visitors.

Bowbridge Court Reviews (121)

Total of 121, showing 41-60
9.7

Bowbridge Court has a Review Score of 9.7 (9.722) out of 10, based on 26 reviews in the last 2 years. Over all time Bowbridge Court has 121 reviews.

Overall Experience

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Date Published

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Review from C H (Daughter of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today's visit to see my father was wonderful for both of us I think. It was the first time I had been inside the home as my father came to live here in January in lockdown. Although it was lovely to see him in the garden room each week since March and knew he was happy here, but seeing him at ease in
his room listening to him telling me about the room and the lovely helpful staff was so good. It has given me peace of mind and really believe my sister and I made the right decision in arranging for him to live here.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.

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Review from M C (Son of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and caring, they look after the residents including mum very well.
Very polite to visitors. The care staff go above and beyond regarding and ensuring my mum and other residents have good quality care and a smile on their faces.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review and for the positive feedback. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.

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Review from R H (Daughter of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Bowbridge Court Care Home for nearly two and a half years. She has received a high standard of care. As my mother's needs have changed over the course of the 2 years so has her care package which has been implemented by Bowbridge Court.
Thank you Bowbridge Court Care Home.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you so much for your review. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.

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Review from Pippa G (Daughter of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for 2 years now. We are currently having to deal with some very challenging medical needs for my mum. The staff have all been so supportive in my mum's care and it has really helped up us all as a family during this difficult time. So a massive thank you to all the team at
Bowbridge Court.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words, which I shall be sure to pass on.

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Review from Jayne G (Daughter of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff doing an excellent job of keeping Mum safe through this pandemic, some going above and beyond. Requested food preferences not being met on more than one occasion, resulting in disappointment. Communication is an ongoing issue, messages not being passed on to Mum. Things not being done that
family request. When home last visited in March 2020, before the pandemic, all areas seemed clean and well presented. Quality of ongoing issue, sometimes cold by the time it is served - partly due to very cold plates. Have suggested home invest in a plate warmer. Great effort seems to have been made to keep the residents entertained, despite the difficulties of the pandemic.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court, we really appreciate you sharing your experience with us. We are pleased to hear that your Mother is well and enjoying daily entertainment. Feedback is extremely important to us and we would like to assure you that our kitchen team use heaters to warm each plate before serving meals. We will ensure that your comments are passed to the home team however if there is anything further you would like to discuss please contact our friendly Home Manager, who would be more than happy to help.

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Review from Angus E (Son of Resident) published on 25 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old mother recently went into care at Bowbridge Court. She had been living largely independently until then, with only a small amount of help from the family. She valued her independence hugely and was not greatly looking forward to care, despite realizing that she was finding things ever
more difficult. After two months at Bowbridge Court, she is positively blooming. By her own admission, it’s not home, but it’s the next best thing. She is being very well cared for and looks about five years younger. She has nothing but praise for all her carers and is flourishing in the home.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you so much for your review. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.

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Review from G L (Son of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although there have been challenging times one of the most impressive aspects of Bowbridge care home is the commitment and professionalism shown by the inhouse staff. These are characterised by the high level of care. The ability to relate appropriately to my mother who has high-level needs. The humour
and excellent teamwork.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of and for the lovely way you have described our home. We pride ourselves in making a real difference in the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team

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Review from J F (Husband of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bowbridge Court has been my wife's home for over five years as she gradually deteriorated because of Alzheimer's dementia. I cannot speak too highly of the tender loving care and friendly atmosphere that both she and I on regular visits received from the staff and facilities of this care home.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.

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Review from Valerie F (Daughter of Resident) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Under present circumstances, I am well informed with facetime and outdoor visits. All mum's needs are catered for, food excellent, rooms excellent and her wellbeing and dignity are a priority. Staff always helpful and caring.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.

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Review from Paul K (Son of Resident) published on 15 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Bowbridge Court for just over 12 months. The change in her has been remarkable, no longer depressed, talking about ending it and has put on weight, she looks like a different person. I was impressed when I first went to review Bowbridge and my impression has increased with every
passing month. My mother could not be in a better place for her health, sanity and wellbeing.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.

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Review from C S (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bowbridge Court have looked after my Mum extremely well over the period Mum has been in a resident there. Prior to the lockdown, there were always activities and trips she could get involved in and she repeatedly says how nice the staff is and how well looked after she is since the lockdown. I feel
that the staff are doing their best to do as much as they can under extremely difficult circumstances but are keeping their residents safe. I do feel however that the cost is excessive. We have looked at homes in the South where you would expect costs to be higher but those at Bowerbridge Court are higher.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found at Bowbridge Court. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.

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Review from L L (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since February 2019 after suffering a debilitating stroke. After a couple of months settling in we can see she is very happy and cheerful and all her needs are well cared for. This for us is also a great relief knowing she is content. The staff is extremely caring and approachable
and the atmosphere here is always very happy and relaxed but also professional. Mum always cuts into our conversation to wave to the carers; this says so much!

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you so much for your review of Bowbridge Court. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.

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Review from L B (Daughter of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring, helpful and sometimes some of the staff have gone above and beyond with the thoughtful things they have done, much appreciated.
Sometimes different information given from different shifts which can sometimes be confusing. Well looked after.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.

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Review from S W (Daughter of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although I haven't been able to visit mum during the lockdown, I speak to her most days. I'm very impressed with how happy she is despite her confinement. She is always praising the staff for the care she is getting. thank you for keeping her safe and happy.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.

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Review from G C (Son of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care and attention my father is receiving within Bowbridge Court care home. The staff from the management downwards are fantastic, caring and loving towards my father! Whilst it is not ideal that he needs to be in a care home, unfortunately, his health and mental capacity
means that this is a necessity. The care home gives a sense of quiet, calm, soothing environment for a president to feel safe and secure when they are at their most vulnerable time of life.
A home is only as good as its staff. Well done to you all you are brilliant and much appreciated.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.

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Review from S H (Granddaughter of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to see nanna. New to the home in January 2020 she settled well and is very well cared for. I feel Nanna is safe, secure and contented. The staff are amazing and happy to answer any questions we have.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.

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Review from Mandy S (Daughter of Resident) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bowbridge Court care staff are, in my experience, consistently thoughtful and supportive.
Nothing is too much trouble and they genuinely engage with the individual personalities of the residents in their care. That is a rarity and worth a lot to the families of loved ones.
Let’s put it this way, in
the current climate of Coronavirus, if I can’t physically get to see my loved one for a period of time, I am confident she remains in the best possible care and that the staff at Bowbridge will continue to look out for and address her needs, as they are a great team.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you so much for your kind words regarding our Bowbridge Court home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receives your message.

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Review from Emma G (Granddaughter of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was a resident here. When visiting our family was made extremely welcome, even invited to spend lunch with her on many occasions. The staff were very attentive and were always willing to help. When my grandmother deteriorated, their end of life care was second to none, couldnt fault it.
She is no longer with us, but thank you Bowbridge Court for helping her pass on become a little easier.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you so much for your kind words regarding our Bowbridge Court home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. I shall be sure to pass your comments regarding our home, care and staff on to the whole team.

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Review from Alison (Daughter-in-law of Resident) published on 31 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been in Bowbridge Court since September, having moved up from the south of the country. I cannot thank the staff enough for making her feel welcome and for the excellent standard of care they provide.
Everyone has taken real trouble to get to know her and the level of care is
excellent. As a visitor, you are made to feel extremely welcome on every visit. They have also been helpful in helping us understand my mother in laws condition and very supportive of us as a family.
There are so many activities for the residents to do and take part in, all really well thought out and well run.
The home is always immaculately clean, as is her room. All the services they provide, from laundry to hairdressing and manicures, are excellent. I genuinely cannot recommend Bowbridge Court highly enough.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

Thank you for kindly taking the time to write a review of Bowbridge Court and for the lovely way you have described our home. We pride ourselves on making a real difference to the lives of our residents and creating a great place to live, and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.

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Review from Nicholas R (Son of Resident) published on 31 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Bowbridge Court to be really friendly, clean and well run. The staff support the residents in a really caring way and my mum loves the food and activities. They really make an effort to link to the community which I have been really impressed by. The environment is modern, attractive
and really clean. We feel really lucky to have found Bowbridge Court.

Reply from Rebecca Selkirk, PR Executive at Bowbridge Court

We would like to thank you for taking the time to write this review. We are pleased to hear such positive feedback on our activities programme. We are proud to have strong ties with the wider community, which enables our team to offer interesting and resident centred activities, events and trips. We will be sure to pass this message onto our team at Bowbridge Court.

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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Bowbridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Bowbridge Court is calculated as follows: ( (229 Excellents x 5) + (70 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 306 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bowbridge Court is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (7)

Meet the Team (3)

Debbie

Debbie Cook

Job Title: Home Manager

Joined: 2023

Debbie is the Home Manager at Bowbridge Court

Margaret

Margaret Lowth

Job Title: Activities Co-Ordinator

Joined: 2018

Margaret is Activities Co-Ordinator at Bowbridge Court

No image found

Anastasia Arundell

Job Title: Deputy Manager

Anastasia is the Deputy Manager

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